All reviews

Rating Breakdown

  • 5
    89% (2,619 ratings)
  • 4
    4% (124 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (26 ratings)
  • 1
    5% (143 ratings)

Reviews with Text

  • 93% (2,733)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 9, 2025

Ist super einfach zu bedienen und man bleibt durch die Erklärvideos immer auf dem Laufenden.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Vielen Dank für das tolle Feedback! 😊 We’re so glad to hear Omnisend feels easy to use and that the tutorial videos help you stay up to speed. That’s exactly what we’re aiming for — clarity, simplicity, and support when you need it!

5 / 5 Share

June 8, 2025

Thank you very much for Chaymae's support! It's very helpful!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the shout-out! We're thrilled to hear Chaymae’s support hit the mark 🎯. If you ever need a helping hand (or just a friendly chat), you know where to find us!

5 / 5 Share

June 6, 2025

They have an efficient help/support team, who really try not to leaving you hanging and waiting. They do make a real effort to resolve it. Thanks Omnisend.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the thoughtful feedback! It's important to us that no one feels left waiting, and we’re so glad our team could provide the support you needed. We're just a message away whenever you need help!

5 / 5 Share

June 6, 2025

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Five stars and no words? Still speaks volumes — thank you! ⭐⭐⭐⭐⭐

5 / 5 Share

June 5, 2025

Exceptional support system for troubleshooting. Highly recommended!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We’re thrilled to hear our support team delivered when it counted! Thanks for the awesome feedback and for recommending Omnisend!

5 / 5 Share

June 4, 2025

I am writing to provide feedback on my recent interaction with Maria with Omnisend regarding SMS setup and account creation. She truly surpassed my expectations by walking me through the process step-by-step and verifying everything along the way. Maria was extremely helpful and patient throughout our interaction. Her guidance made the setup process smooth and easy to understand. Thank you for having such a knowledgeable and dedicated employee on your team.

Using app

About 6 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for this thoughtful feedback! We’re thrilled to hear Maria made your SMS setup and account creation experience smooth and easy. Her patience and step-by-step guidance truly reflect the kind of support we aim to deliver. We’ll be sure to pass along your kind words — she’ll be honored!

5 / 5 Share

June 3, 2025

Omnisend is a game-changer for any Shopify store. The tools are powerful yet easy to use — and the support? Incredible. If you want reliable email marketing with real human support, Omnisend is it.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

What a review — thank you! 🙌 We love hearing that Omnisend has been a game-changer for your Shopify store. Powerful tools, easy workflows, and real human support — that’s exactly what we’re here for. We’re thrilled to have you with us!

5 / 5 Share

June 3, 2025

So far so good. Once I figured out to remove my website name from the dmarc and dkim records it worked beautifully!

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear it's all working well now! Those DNS records can be a bit tricky at first, but once they’re in place — it’s smooth sailing. We’re happy to have you onboard!

5 / 5 Share

June 3, 2025

Has a fair amount of email features for a relatively low price. Their support via email has been great too and very helpful on the occassion I need them.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so glad you're finding Omnisend packed with features at a fair price. And we love hearing that our email support has been there for you when it mattered. We’re always here if you need us!

5 / 5 Share

June 2, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Your stars are shining bright — and so are our smiles! Thanks for the high-five in rating form. 🙌

5 / 5 Share

June 2, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

You didn’t say a word, but that 5-star shoutout says it all. We’re blushing — thank you!

5 / 5 Share

May 31, 2025

For sending Thank you emails after an order is placed. OmniSend is awesome, Shopify Email and Flow are great for Email Marketing, not so much for customer appreciation for an order. Even though there is a Flow template called Thank You after Order. But it is only if someone is on your mail list.. Omnisend grabbed all my socials, and was off to the races. And the workflow chart is way more user friendly. If you have less than 500 on your list, this is a no brainer.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the thoughtful review! It’s fantastic to hear Omnisend helped you deliver genuine appreciation to your customers right after an order — without the hassle or limits. We agree: thanking your customers shouldn’t be tied to list membership, and we’re glad our automation and integration made things smooth and speedy for you. 🚀 Thanks again for the kind words and for highlighting the value for small lists too — it really is a no-brainer!

5 / 5 Share

May 29, 2025

I'm doing the free trial. As someone who is not tech savvy, and had paid a handsome amount to get workflow done on Klaviyo, workflow on Omnisend is a piece of cake.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

That’s what we love to hear — simple, intuitive, and no costly setup needed. Thanks for testing Omnisend and trusting us to make things easier. If you ever need support along the way, we’ve got your back!

5 / 5 Share

May 29, 2025

This is great very simple to setup. i also found a great walkthrough on youtube. "https://www.youtube.com/watch?v=fHeNj-yuYxU&t=465s"

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Simple setup? Check. Handy YouTube guide? Double check! Thanks for the kind words and for dropping that link — teamwork makes the dream work. 🙌

5 / 5 Share

May 29, 2025

Omnisend seems great - I'm an artist and I just want to focus on creating stuff and I'm not very patient when it comes to the business-side of things, especially setups regarding emails. The customer-service is friendly and helpful as well. Definitely recommended!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2025

This is a fasntastic app, their customer service is the best of the best. better than any other app. highly recommend it. Update : all of the custome service agent are the best but Mathias is next level. he helped me solve a problem that I was trying to solve for two weeks. thanks Mathias

Store

Flytt

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Wow — “best of the best”? That absolutely made our day! 🙌 We're so glad you're loving the app and that our customer service stood out from the rest. Thank you for the amazing feedback and the recommendation!

5 / 5 Share

May 27, 2025

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

That 5-star feeling is mutual — thanks for the love! 🙌

5 / 5 Share

May 26, 2025

Pretty easy to use...So far it seems to work well. As a fairly reclusive artist type I feel Omnisend could help me reach a greater audience...In a professional and meaningful way.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing this — it means a lot! We’re so glad Omnisend feels easy to use and gives you a way to reach your audience in a meaningful, professional way. Whether you’re behind the scenes or center stage, we’re here to help you connect.

5 / 5 Share

May 26, 2025

Great email mkt tool with many features and easy to use

Using app

5 months

Total reviews

10

Average rating

3.4

Developer Reply

Great features without the complexity? We call that a win! 😊 Thanks for sharing your experience!

5 / 5 Share

May 25, 2025

Agent Chaymae was really patient and helpful and always available to help with any questions, I am truly happy and satisfied with the support I received, thanks to all the team...:)

Store

Jolivyn

Using app

About 2 months

Total reviews

1

Average rating

5.0