All reviews

Rating Breakdown

  • 5
    89% (5,253 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (203 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 4, 2024

I was so grateful that Dilara was able to help me with the edits I needed to make. I am new to building my website and was so lost but she saved the day! Her video explanation was so incredibly helpful! Fast and thorough customer service!! I’m impressed.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Exceptionally helpful and effective support that solves all your issues fast. I highly recommend the application.

Using app

Over 1 year

Total reviews

34

Average rating

4.6

5 / 5 Share

Jan. 4, 2024

Reliable, simple and effective application. I am very satisfied and recommend it.

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

Just used support for the first time and was amazed by how quickly I got an answer and how objective and to the point Baarath was. He immediatelly understood my problem, gave me the right advice and in no time my questions were answered an I was good to go. I needed help to get my domain signed with Omnisend and got it done in less than 15 minutes with Baarath's help.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

SO much better than other platforms I have used in the past. We switched to Omnisend Feb of 2023 and our email sales and open rates have gone up exponentially. Super user friendly, quick & helpful customer service. I do wish that you got more reporting features/metrics in the basic version without having to upgrade to pro but overall very satisfied!

Store

OS1st

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

Very convenient service. Operational support. Beran answered all my questions and I was able to quickly configure all application services

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2023

Baarath was a really big help. Thank you for having a quick replying team that are able to respond to any problem that may occur.

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2023

It ain't pretty, but it works. Super good segmenting, reporting, campaigns, and automations. It's not as elegant looking as Drip, but it' actually better. I tried both, and canceled Drip. Solid.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2023

Absolutely nice app, A lot to do in the free plan, I did a lot with it till now e mai campaigns and pop ups and works like a charm for me. To compare between other apps i had worked with this one the most easiest and non complicated one and till now i don’t have any limitations with using it

Store

EASYPEN

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 29, 2023

Es una excelente plataforma para ayudarte a automatizar y generar más ventas. El soporte es también excelente, nos han ayudado en todo lo que hemos necesitado, lo recomendamos

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

Omnisend is the better one out there. Support are amazing too, Karine was so helpful in ensuring I had everything set up correct

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

good team fast support and overall good email marketing app. thanks Beran for the help

Using app

About 2 months

Total reviews

7

Average rating

4.6

5 / 5 Share

Dec. 26, 2023

I really liked the platform and found it easy to use. I recommend it because I have tried more than one platform and its the best.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2023

The app helps a lot. Their customer service Kayque is professional and patient with all my questions. I recommend using this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2023

Highly recommend Omnisend, it's easy to use and the help team are fantastic. The templates are great and easy to use. The automations are straight forward too.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2023

I got this app because I was hoping it would offer real time reup reminder emails for consumables ( you should need another about now), sent at precise periods following purchase. (I was offered custom programming options for this running in the lots of hundreds of dollars.) It can. It does. But after learning how to do batch files in DOS 3.3 some 40 years ago my computer skills have waned. Thus, it was frustrating learning how to get this wrench to fit my socket. The support department, including Karine, Deniz, Kayque, Beran, and perhaps a few more, were more than up to the task. Once I got them to understand what means step-by-step instructions I was off and running.

Using app

4 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 21, 2023

We love Omnisend as a team. They give us the ability to use emails in an appropriate way. Sıla is the most comprehensive support member, thank you so much for their support to e-commerce stores. Omnisend is our only choice :)

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

I've been using Omnisend for a while, it is very easy to setup, use, create automations and emails. Plus, customer support is another story, they are extraordinary, very kind, ready to help and they keep following up with you until you get satisfied! I would like to specially thank Didem for being very helpful by sending personalized videos to explain how to get things done, also I would like to thank Luiz, Olesia & Beran for being so helpful. Keep up the good work guys!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Diego has been incredibly helpful and solved all my issues. He has not only been professional and kind but also very patient with all my endless questions. He helped to integrate our domain into Omnisend so our marketing email doesn't go to Spam when sent. I could not be more grateful for his help and time. Diego made sure to go beyond and above to make sure everything was sorted out for my email campaign. His great service and attention made my experience with Omnisend's customer service excellent and smooth. Muchas gracias Diego!

Store

RHIMODE

Using app

4 days

Total reviews

2

Average rating

5.0