Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,887
chart
#63
All reviews
Rating Breakdown
Jan. 4, 2024
I was so grateful that Dilara was able to help me with the edits I needed to make. I am new to building my website and was so lost but she saved the day! Her video explanation was so incredibly helpful! Fast and thorough customer service!! I’m impressed.
Jan. 4, 2024
Exceptionally helpful and effective support that solves all your issues fast. I highly recommend the application.
Jan. 4, 2024
Reliable, simple and effective application. I am very satisfied and recommend it.
Jan. 3, 2024
Just used support for the first time and was amazed by how quickly I got an answer and how objective and to the point Baarath was. He immediatelly understood my problem, gave me the right advice and in no time my questions were answered an I was good to go. I needed help to get my domain signed with Omnisend and got it done in less than 15 minutes with Baarath's help.
Jan. 3, 2024
SO much better than other platforms I have used in the past. We switched to Omnisend Feb of 2023 and our email sales and open rates have gone up exponentially. Super user friendly, quick & helpful customer service. I do wish that you got more reporting features/metrics in the basic version without having to upgrade to pro but overall very satisfied!
Jan. 2, 2024
Very convenient service. Operational support. Beran answered all my questions and I was able to quickly configure all application services
Dec. 31, 2023
Baarath was a really big help. Thank you for having a quick replying team that are able to respond to any problem that may occur.
Dec. 31, 2023
It ain't pretty, but it works. Super good segmenting, reporting, campaigns, and automations. It's not as elegant looking as Drip, but it' actually better. I tried both, and canceled Drip. Solid.
Dec. 30, 2023
Absolutely nice app, A lot to do in the free plan, I did a lot with it till now e mai campaigns and pop ups and works like a charm for me. To compare between other apps i had worked with this one the most easiest and non complicated one and till now i don’t have any limitations with using it
Dec. 29, 2023
Es una excelente plataforma para ayudarte a automatizar y generar más ventas. El soporte es también excelente, nos han ayudado en todo lo que hemos necesitado, lo recomendamos
Dec. 28, 2023
Omnisend is the better one out there. Support are amazing too, Karine was so helpful in ensuring I had everything set up correct
Dec. 28, 2023
good team fast support and overall good email marketing app. thanks Beran for the help
Dec. 26, 2023
I really liked the platform and found it easy to use. I recommend it because I have tried more than one platform and its the best.
Dec. 25, 2023
The app helps a lot. Their customer service Kayque is professional and patient with all my questions. I recommend using this app.
Using app
About 2 months
Total reviews
1
Average rating
5.0
Dec. 25, 2023
Highly recommend Omnisend, it's easy to use and the help team are fantastic. The templates are great and easy to use. The automations are straight forward too.
Dec. 23, 2023
I got this app because I was hoping it would offer real time reup reminder emails for consumables ( you should need another about now), sent at precise periods following purchase. (I was offered custom programming options for this running in the lots of hundreds of dollars.) It can. It does. But after learning how to do batch files in DOS 3.3 some 40 years ago my computer skills have waned. Thus, it was frustrating learning how to get this wrench to fit my socket. The support department, including Karine, Deniz, Kayque, Beran, and perhaps a few more, were more than up to the task. Once I got them to understand what means step-by-step instructions I was off and running.
Dec. 21, 2023
We love Omnisend as a team. They give us the ability to use emails in an appropriate way. Sıla is the most comprehensive support member, thank you so much for their support to e-commerce stores. Omnisend is our only choice :)
Dec. 21, 2023
I've been using Omnisend for a while, it is very easy to setup, use, create automations and emails. Plus, customer support is another story, they are extraordinary, very kind, ready to help and they keep following up with you until you get satisfied! I would like to specially thank Didem for being very helpful by sending personalized videos to explain how to get things done, also I would like to thank Luiz, Olesia & Beran for being so helpful. Keep up the good work guys!
Dec. 20, 2023
Dec. 20, 2023
Diego has been incredibly helpful and solved all my issues. He has not only been professional and kind but also very patient with all my endless questions. He helped to integrate our domain into Omnisend so our marketing email doesn't go to Spam when sent. I could not be more grateful for his help and time. Diego made sure to go beyond and above to make sure everything was sorted out for my email campaign. His great service and attention made my experience with Omnisend's customer service excellent and smooth. Muchas gracias Diego!