All reviews

Rating Breakdown

  • 5
    89% (2,570 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (27 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,709)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 27, 2025

4 years with Omnisend. It's a great company with a great team, and I got the best account manager. Thanks Sydney :)

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Four years in and still going strong — you’re officially a seasoned Omnisend pro! 💪 We’re honored to have been part of your email journey this long — and even happier to hear that your experience keeps getting better. We’ll definitely pass the love along to Sydney!

5 / 5 Share

March 26, 2025

Dilara has been a great help, helping me to setup some new automations - thank you

Using app

About 4 years

Total reviews

11

Average rating

4.3

Developer Reply

We love hearing that Dilara was able to guide you through setting up those new automations! 🙌 Nothing better than getting things running just the way you need. Thanks for sharing your experience!

5 / 5 Share

March 25, 2025

I have to say Dilara is by far the best. She's available and she clearly knows what she's doing. She helped me with some serious issues I had on my automations settings. She's still assisting me with other minor issues, but I'm confident we will fix all of them pretty smoothly. Thank you again Dilara! What a pleasure working with you!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Dilara’s going to love this! We’re so happy to hear you’re feeling supported and confident — that’s exactly the experience we aim to create! 😊 Tackling tricky automation issues isn’t always fun, but having the right help can make all the difference. Thanks for sharing your experience — we’re glad you’re with us!

5 / 5 Share

March 25, 2025

Highly recommend Omnisend, I love the beautiful templates and the ease of use of their automation, very user friendly. i have to note that the customer service is amazing as well, Marie has helped me on numerous occasions.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Beautiful templates, effortless automations, and support that shows up right when you need it? Sounds like we’re doing something right! 😄 We’re thrilled Omnisend is hitting the mark for you — and your recommendation just made our day. Thanks for being part of the ride!

5 / 5 Share

March 25, 2025

Thiago answered all my questions! And literally in 5 minutes he helped me verify the domain. I was pleasantly surprised

Using app

29 days

Total reviews

4

Average rating

4.8

Developer Reply

Domain verified in 5 minutes? Now that’s efficiency we love to see! ⚡ So glad your questions were answered and everything got sorted quickly. Thanks for sharing your experience!

5 / 5 Share

March 24, 2025

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

No words, just five shining stars? That says a lot! ⭐ Thank you for the silent vote of confidence — we’re glad to have you with us!

5 / 5 Share

March 24, 2025

Basically, FREE for the beginners and it's still affordable if you have to start paying. Struggled deciding between Klavyio and Omnisend but so far, no complaint whatsoever. Also, had questions about DNS records (domain and stuff) and Maria was so helpful. I felt hopeless thinking they would probably not help me out because it's so technical but I judged wrong. Thank you so much!!

Using app

13 days

Total reviews

5

Average rating

5.0

Developer Reply

We’re so glad you gave us a shot — and even happier to hear there are no complaints whatsoever! 😊 Affordability matters, especially when you’re just starting out, and we’re thrilled Omnisend is delivering on both value and support. We're always here to walk you through the technical stuff. Thanks for trusting us!

5 / 5 Share

March 21, 2025

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

When you drop five stars without a comment, we read between the lines — and it sounds like things are going pretty great! 🙌 Thanks for the support!

5 / 5 Share

March 21, 2025

Using app

10 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Short and starry — just how we like it! ⭐⭐⭐⭐⭐ Thanks for taking a moment to rate us, we truly appreciate it!

5 / 5 Share

March 21, 2025

Dilara is super great! She solved my problem in no time with incredible speed and efficiency. Truly impressive!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Speedy, efficient, and problem-free in no time? That’s what we like to see! ⚡ We’re so glad Dilara could help so swiftly — thanks for the kind words!

5 / 5 Share

March 20, 2025

I like Omnisend! It's reliable and most of all I love the insight of the "Live view", which used to be way more comprehensive and better, but it's still a good feature!!

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We love hearing that Omnisend’s reliability and Live View are adding value to your experience! 🚀 And we really appreciate your honesty — we hear you on the changes, and feedback like this helps us continue improving. Thanks for sticking with us and sharing your thoughts!

5 / 5 Share

March 20, 2025

Labai patogu naudotis

Store

FACEME

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Ačiū labai! 😊 We’re happy to hear Omnisend is making things convenient for you. That ease of use is something we care deeply about — thanks for being with us!

5 / 5 Share

March 20, 2025

This app is user-friendly and highly effective for boosting engagement. I want to especially thank Candice for her outstanding assistance. She was knowledgeable, responsive, and made the setup process a breeze. Her support helped me maximize the platform's features. I've seen a noticeable improvement in my email campaigns.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

We’re so happy to hear that Omnisend is helping boost your engagement and making your email campaigns more effective! 🚀 It’s great to know the setup process went smoothly and that you’re making the most of the platform’s features. Thanks for sharing your experience — we’re excited to see what you achieve next!

5 / 5 Share

March 19, 2025

I am really enjoying the ease of setting up this app. I'm also looking forward to learning more about it and it helping our shopify store

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We love to hear that setting things up has been a breeze! 🚀 The best part? You’ve only just scratched the surface — there’s plenty more to explore, and we’re excited to be part of your eCommerce journey. And of course, you can always count on our support team to jump in whenever you need a hand. Thanks for the kind words!

5 / 5 Share

March 19, 2025

After spending several weeks exploring various email marketing apps, I delved into Klaviyo, SmartrMail, ActiveCampaign, Brevo, Seguno, and tinyAlbert,.... What I found was that no app is perfect, and many seem overpriced, with some even indulging in AI-washing. Ultimately, my shortlist came down to Seguno and Omnisend. Both are exceptional, but I had to choose one for my personal trial. Omnisend emerged as the winner, mainly because of its AI features paired with somewhat reasonable pricing. Seguno was a close runner-up. Overall, I'm quite satisfied with Omnisend. I do wish it had more robust AI support within the email editor—specifically, AI that could create and design a complete email based on my prompt. I understand that larger corporations using email marketing apps have teams and staff who don’t want to be replaced by AI. However, for small businesses like mine, AI is invaluable in simplifying tasks. Ideally, I want AI to craft the entire email so that my role is just to review and approve. Omnisend, along with Klaviyo and Seguno, offers a sleek and professional look and dashboard, whereas many other apps feel like experimental toys. In terms of usability, Omnisend is incredibly user-friendly. I've read others describe it as a game-changer, and I tend to agree. After my first full day using Omnisend, I’ve set up 12 automations. Impressively, my automations and the initial campaign have generated a remarkable 40% revenue increase in just one day! It’s quite enjoyable to watch the volume of emails Omnisend dispatches through these automations—an impressive 600 automated emails in just 18 hours—demonstrating that my email marketing is effectively on autopilot. So far, Omnisend has exceeded my expectations. I hope it continues to perform well—fingers crossed! Plus, the support is phenomenal. Hunter, my contact at Omnisend, is a true gem!

Using app

16 days

Total reviews

11

Average rating

4.4

Developer Reply

Wow — what a thoughtful and insightful review! We're genuinely honored that Omnisend made the top of your shortlist after such a thorough comparison. It's incredibly rewarding to hear that the platform is delivering real results for your business — and that you've already seen a 40% revenue boost with automations up and running. 🎯 We hear you loud and clear on AI functionality. Small businesses like yours deserve tools that can simplify the workload, and feedback like this helps shape the direction we're headed. We'll be sure to pass your suggestion along to our product team. Thanks again for taking the time to share your experience so far. We’re excited to keep growing with you!

5 / 5 Share

March 19, 2025

Love omnisend

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Short, sweet, and straight to our hearts! 💚 Thanks for the love — we’re so glad Omnisend’s working for you!

5 / 5 Share

March 19, 2025

Dilara was very helpful when I was setting up the sender email and needed some advice on the DNS settings.

Store

ACTOS

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

DNS settings and sender email setup? Not exactly the most thrilling part of the journey, but Dilara made it a whole lot easier! 😄 We’re so glad she could jump in with just the right advice. Thanks for the shoutout — and for braving the technical stuff with us!

5 / 5 Share

March 18, 2025

Help Center is awesome! They're extremely helpful and patient. Thanks so much.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

A helpful and patient support team? No surprise there — we’re an award-winning team for a reason! 🏆 Thanks so much for the shoutout — we’re always here when you need us!

5 / 5 Share

March 18, 2025

We started using Omnisend and it's made such a difference offering features we have long wanted, we ran into some issues with our theme using it but Maria was a great help giving us 5 star support that was speedy and spot on!

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

We love knowing Omnisend is bringing you the features you’ve been looking for! 😊 And a big shoutout to Maria for making sure everything worked smoothly. Thanks for the kind words — we truly appreciate it!

5 / 5 Share

March 17, 2025

Great and fast costumer service ! I wasn´t sure how to customize my first form after downloading the app. I got a step by step guide through the chat and manage to design the form to my needs. I recommend highly this app

Store

Jiakuma

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We know that starting with a new tool can feel overwhelming, so we’re thrilled our team made the process smooth for you! 😊 Thanks for your kind words and for recommending Omnisend!