All reviews

Rating Breakdown

  • 5
    89% (2,570 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (27 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,709)
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5 / 5 Share

March 17, 2025

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

No words, just five shining stars! 🌟 That says it all — thank you for your support!

5 / 5 Share

March 16, 2025

It is very easy to use, even I am not good at computers. Nice follow up too when I asked questions. I like this app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We love making email marketing simple for everyone, without the learning curve! 😊 And great support should never be a one-and-done — we’re always here to help. Thanks for your kind words!

5 / 5 Share

March 15, 2025

Eduarda is amazing! She's very thorough, patient, and was extremely helpful! Great customer service!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Great customer service starts with great people, and Eduarda is one of the best! 🌟 We’re thrilled she made your experience such a positive one. Thanks for the awesome feedback!

5 / 5 Share

March 14, 2025

It's very easy to use, and there are plenty of step by step instructions on how to do things. I love how everything is integrated with Shopify and the set up or syncing with your shop is done automatically.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

When setup just works without the hassle — that’s what we call a win! 🎯 We’re so glad Omnisend is making your Shopify integration a breeze. Thanks for the kind words!

5 / 5 Share

March 14, 2025

Using app

9 minutes

Total reviews

4

Average rating

4.8

Developer Reply

This review may be silent, but those 5 stars are loud and clear! ⭐🎉 Thanks for making us smile!

5 / 5 Share

March 13, 2025

Omnisend est très simple à prendre en main, une fois toutes les fonctionnalités comprises, c'est un jeu d'enfant pour développer son marketing. L'équipe d'assistance est ultra rapide et hyper compétente. Ils répondent aux questions sans aucun problème, en prenant le temps de bien expliquer, leur plus gros point fort ! Pour commencer, il est possible d'utiliser omnisend gratuitement et je le recommande car il y a énormément de choses à faire.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour! 😊 We love hearing that Omnisend makes marketing feel effortless once you get the hang of it! Our support team will be thrilled to know their quick and detailed assistance made a difference. And yes, starting for free is a great way to explore everything Omnisend has to offer! Thanks for the recommendation — we appreciate you!

5 / 5 Share

March 13, 2025

The customer service is excellent! Kayque did a fantastic job helping me. He is very patient and incredibly kind.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Excellent service is what we strive for, and we’re so glad Kayque delivered just that! 🚀 We’ll pass along your appreciation — he’ll love hearing this. Thanks for the great feedback!

5 / 5 Share

March 12, 2025

This App is easy to use & has a lot of different options. We have used it for about 4 years with great sale results.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Four years and counting! 😊 We’re so happy Omnisend has been a key part of your marketing success. Thanks for your loyalty and for sharing your experience!

5 / 5 Share

March 12, 2025

Easiest setup ever!

Using app

5 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Getting started shouldn’t be a headache, and we’re so happy to hear Omnisend made it effortless for you! 😊 Thanks for the great feedback!

5 / 5 Share

March 12, 2025

Great Tool! Will always use it again and again and again :)

Store

ORRA

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Again and again and again? Now that’s the kind of loyalty we love! 😍 We’re so glad Omnisend has earned a permanent spot in your marketing toolkit. Thanks for the awesome feedback!

5 / 5 Share

March 12, 2025

I’ve been using Omniset for a while now, and I have to say—it’s an absolute game-changer, especially if you don’t have a marketing background! The setup is incredibly easy, and no coding experience is needed. The email templates look sleek and professional right out of the box, making it simple to create stunning campaigns without any headaches. One of my favorite features is how effortlessly you can track your business performance. The charts and analytics are super user-friendly, giving you clear insights without feeling overwhelmed by data. Omniset also runs webinars that are super useful, helping you get the most out of the platform. And their customer service? Top-tier! They’re incredibly responsive, helpful, and patient—especially if you’re struggling with the basics, like domain setup (we’ve all been there, haha). So far, I absolutely love Omniset. If you’re looking for an easy-to-use marketing platform that delivers great results without the technical hassle, this is it! Highly recommend.

Store

DE NOIR

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Game-changer? We’ll take it! 🚀 We’re so happy to hear that Omnisend is making email marketing easy and effective — even without a marketing or coding background! Sleek templates, user-friendly analytics, and helpful webinars are all designed to keep things simple while delivering real results. And of course, our support team will be thrilled to know they’ve made your experience even smoother (we totally get the domain setup struggle!). Thanks for the glowing recommendation — we’re excited to keep supporting your success!

5 / 5 Share

March 10, 2025

Very good

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Two words that made our day! 😃 Thanks for the great feedback — we appreciate you!

5 / 5 Share

March 10, 2025

OmniSend has been very helpful during the set-up process and the app itself is very user friendly.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

A setup process that doesn’t make you want to pull your hair out? Sounds like a win! 🎉 We’re so happy Omnisend has been easy to use and helpful from the start. Thanks for sharing your experience!

5 / 5 Share

March 7, 2025

I LOVE THIS APP. GREAT FOR BUISINESS

Using app

About 17 hours

Total reviews

4

Average rating

5.0

Developer Reply

ALL CAPS + LOVE? We’re feeling the energy! ⚡ Thrilled to hear Omnisend is working great for your business. Appreciate the love!

5 / 5 Share

March 5, 2025

Omnisend is the greatest Email / SMS marketing tool I have used to date. Easy to use and effective when getting started like I am to Shopify. Patrick, Black Heart Tees Clothing

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Greatest Email/SMS marketing tool to date? Now that’s a title we’ll wear with pride! We’re so glad Omnisend is making your Shopify journey smooth and effective right from the start. Patrick, thanks for the love — we’re excited to be part of your Black Heart Tees Clothing success story! 🚀

5 / 5 Share

March 4, 2025

This app ins not for the faint of heart. It has a lot of features and power to do about anything but isnt easy to navigate and find answers on its own. The power of this program is the stellar support people who man the chat and emails 24/7. Plus they ALWAYS follow up to see if I was able to do what they advised! Not many programs do that anymore. I have a small business but a big need that doesn't easily fit the standard templates and ready made. So it took me weeks to build my automation and import subscribers from other places not partnered. HOWEVER — I was helped along the way by multiple support people who were well versed on the program and could find a way for me to do what I needed to do AND explain it to me (I'm not a tech head by any stretch of the imagination, but I can and do identify things that need to be fixed in programing). If not for that I would have jumped ship during the first week. I'm not happy with the expense of Omnisend for small businesses, but I'm committed now so I will be adding more features to my website that I haven't had before because Omnisend has it all in one place!

Using app

About 2 months

Total reviews

3

Average rating

2.3

Developer Reply

Omnisend isn’t for the faint of heart? We’ll take that as a compliment! Our platform is packed with powerful features, and we know that navigating all that potential can take some time — but that’s exactly why our support team is always here to help. We’re so glad our team guided you through the setup, found solutions that worked for your unique needs, and followed up to make sure everything was on track. That’s the level of support we believe every business — big or small — deserves! We hear you on pricing, and we truly appreciate your commitment. It means the world to us that you’re growing with Omnisend, and we’re excited to see how you make the most of all the features at your fingertips!

5 / 5 Share

March 4, 2025

The transition onto omnisend was spectacular. Omnisend overall is a great program to use and allowed me to delete 3 apps that were all running in my store. The customer service is great!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Spectacular transitions and fewer apps cluttering your store? Now that’s what we love to hear! 🚀 We’re thrilled that Omnisend is streamlining your workflow and making things easier. And of course, our customer service team will be so happy to hear they made a difference! Thanks for the fantastic feedback!

5 / 5 Share

March 4, 2025

We accidentally deleted a huge part of our email contacts, so we were beyond relieved when the Omnisend team managed to recover them. Huge thanks for that, especially also to Chaymae from customer support, who was super helpful :-)

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Accidentally deleting a huge part of your email contacts? 😱 Talk about a heart-stopping moment! We’re so relieved we could help recover them — and Chaymae will be thrilled to know she made a difference! Huge thanks for your kind words, and here’s to smooth sailing (and fewer accidental deletes) from here on out!

5 / 5 Share

March 4, 2025

I have not even paid for Omnisend, and have only started setting my email marketing operation on Omnisend, so this is not a review for the platform, but for the customer support. In one word - Amazing. Their help with setting things up, fishing issues that I had over last few days was just amazing. Burak and Didiem - you were absolute stars! Thank you so much for your patience and help. Omnisend is lucky to have you! I hope to give a great review for the platform once I have more experience with it.

Store

ALUMA

Using app

16 days

Total reviews

9

Average rating

5.0

Developer Reply

Burak and Didem, take a bow! We’re beyond happy to hear that our support team made your setup process smooth and stress-free. Helping you get started (even before you’re fully onboarded) is exactly what we’re here for! We can’t wait for you to explore more of Omnisend, and we’ll be right here whenever you need us. Thanks for the amazing shoutout — your kind words truly made our day! 🚀

5 / 5 Share

March 3, 2025

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

This review may be silent, but those 5 stars are loud and clear! ⭐⭐⭐⭐⭐ Thanks for the love — we appreciate you!