All reviews

Rating Breakdown

  • 5
    89% (5,254 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (203 ratings)
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5 / 5 Share

Nov. 29, 2023

I've just started using Omnisend as a marketing tool. I had issues with my subscriber pop up. Not knowing at the time it was due to operator error. I love that Onmisend has 24/7 chat support. They were very responsive. Kayque was especially helpful and patient with helping me. It was a positive experience. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

I'm just starting with Shopify and I installed this app to manage subscriptions. I must say it works very well. The customer care is fab. I contacted them and Sıla offered solutions to all my doubts.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

I left Klaviyo because it was too complicated and expensive. Omnisend has simplified the somewhat arduous task of being successful at email campaigns and presents it in a seamless package that works perfectly inside of Shopify. I’m extremely pleased with the templates and ease of use.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

This app is very underrated, help me generate thousands so far and the support team is amazing. Beran helped me out with all questions I had and even adjusted files for me since I didn't know how to do it. Amazing team & amazing app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Thank you for your help, always when I needd :)

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Customer service team is always quick to respond and very helpful. Worked with Luiz today and he got me what I needed right away

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Have been using Omnisend for the past 2 years. The tool delivers on the promise; and has been great for us so far. Customer support is fast and correct (Melanie in our case) , a pleasure to work with. Can highly recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Have been using Omnisend for a few years and it offers great value as an email platform! When I had to contact customer support Beran was very helpful and responsive!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Dilara,thank you so much. I asked about setting up a coupon combination and they were very kind and helpful in answering my questions. I will contact you if I have any more questions.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Very easy to use and I am not the most tech savvy person. I only had one issue and Kayque from the team helped me to resolve the problem. Great customer service and an excellent tool for my business and engaging with interested website visitors.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

5 Stars to Maria for helping with my safe sending limit!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Great Features, Love the real time SYNC and seamless integration with SHOPIFY ! Customer Support is excellent, shout out to BERAN who helped us :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Great customer service!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Luiz was very helpful. Solved all queries instantly. Absolutely Grateful!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

This is a great APP, plus the support team is fast at responding tor requests and very knowledgeable. Thank you!

Using app

4 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 20, 2023

Muy atención al cliente!! Resuelven todas las dudas y problemas con el sistema de manera eficaz. En concreto, Olesia me ayudó mucho!! Muchas gracias.

Store

Nurake

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Olesia has been so helpful and so quick to respond to all my questions. Very grateful to have such great support!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Una piattaforma fantastica e un ottimo servizio di assistenza.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Olesia has been helpful and prompt in solving my query! Great service, thank you. Just signed up Omnisend to our shop. Super Excited!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2023

Beran was exceptionally helpful and solved my problems which felt quite complicated in a very easy and fast way.

Using app

Over 2 years

Total reviews

4

Average rating

5.0