All reviews

Rating Breakdown

  • 5
    89% (2,619 ratings)
  • 4
    4% (124 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (26 ratings)
  • 1
    5% (143 ratings)

Reviews with Text

  • 93% (2,733)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 18, 2025

Service de chat très réactif ! Le chat Omnisend à parfaitement répondu à mes attentes ! Merci beaucoup pour votre aide.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Merci beaucoup pour votre retour positif! We're so happy to hear that our chat support met your expectations and was able to help quickly and effectively. Fast, helpful support is something we truly care about — thank you for taking the time to share your experience!

5 / 5 Share

April 17, 2025

I would recommend Omnisend as it helps gaining new customers and the possibility to offer them promotions.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

New customers + great offers = a combo we’ll never get tired of. Thanks for the kind words — we’re thrilled Omnisend is helping make it happen for you!

5 / 5 Share

April 17, 2025

Nice. Easy to use! Awesome Templates. Excellent Price.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Now that’s a review with range — short, sweet, and packed with compliments! 😄 We’re so glad you're enjoying the templates, ease of use, and price. Thanks for the kind words

5 / 5 Share

April 17, 2025

Thiago was quick to help on my discount question

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Speedy support is our thing, and Thiago nailed it! Thanks for the kind shoutout — discount dilemmas don’t stand a chance around here. 😉

5 / 5 Share

April 16, 2025

I've contacted Omnisend support many times and I've always had the best experience. Super happy with this app!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Always the best experience? Now that’s music to our ears! 🎶 We’re so glad our support team’s been there for you each time — and even happier to hear you're loving the app. Thanks a ton for sharing the love!

5 / 5 Share

April 16, 2025

Omnisend is a very good platform, convenient and has many functions. Especially their customer support service, Beran and Danyu Zhong have helped me a lot, thank you, thank you Omnisend!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Your message made our day — thank you! It’s wonderful to hear that Omnisend’s features are working well for you, and we’re especially proud to hear how helpful Beran and Danyu Zhong have been. We’ll make sure they see this (and possibly get a round of applause on our end 👏). Thank you for the double thank-you — we’re lucky to have customers like you!

5 / 5 Share

April 15, 2025

The support is amazing, and the features are easy to learn.

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 😊 We’re thrilled to hear that the support team has impressed you and that the features have been easy to pick up. That’s exactly what we’re aiming for — powerful tools that don’t require a tech manual and real people ready to help when you need it. We’re so glad to have you with us and can’t wait to see what you create next!

5 / 5 Share

April 14, 2025

Works as it should!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

No bugs, no drama, just doing its thing — love to hear it! We're so glad everything’s running smoothly on your end. Thanks for the review and for being part of the Omnisend community!

5 / 5 Share

April 13, 2025

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Your stars just lit up our day — thanks for the silent but powerful feedback! 🌟

5 / 5 Share

April 12, 2025

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Short, sweet, and shining bright — thanks for the 5 stars! You just made our day.

5 / 5 Share

April 12, 2025

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

No words? No problem — those 5 stars say it all! ⭐⭐⭐⭐⭐ Thanks a ton!

5 / 5 Share

April 11, 2025

Great app and supports the business well. The support provided is amazing- quick to resolve any issues and Salma even sent screen recordings for me to complete the task needed. I'd recommend this app and anyone struggling- ask for Salma!! Thanks so much!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Now that’s what we call a glowing review — thank you so much! 🌟 Salma is absolutely doing a happy dance right now (and honestly, we are too). Screen recordings, fast fixes, and helpful vibes? That’s how we roll. Thanks for the kind words and for spreading the love!

5 / 5 Share

April 11, 2025

Really easy to use and so generous to assist with building new business

Using app

About 1 year

Total reviews

6

Average rating

3.3

Developer Reply

Generous support and easy tools? That’s our love language! 💬 Thanks so much for sharing your experience — here’s to even more wins ahead!

5 / 5 Share

April 9, 2025

I have only just started using Omnisend, but have been extremely happy with the very quick and clear responses to any questions I have had, which has enabled me to make adjustments easily and complete set ups effortlessly. The platform is easy to use, and moving forward I have no hesitation in exploring different options as I know I have instant help and backup should I get stuck.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

We’re blushing over here — what a fantastic way to start your journey with Omnisend! 😄 Don’t worry — we’ve got your back (and front, and sides) anytime you need us. Instant help and high-fives are just a click away. Thanks for the kind words and for starting strong with us!

5 / 5 Share

April 8, 2025

It's super easy to set up and it brings sells to my shop al the time!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

You + this review = instant mood boost! So glad to hear it’s not only easy to set up, but it’s also doing the heavy lifting for your sales. That’s what we love to see!

5 / 5 Share

April 8, 2025

Dejo una segunda reseña, la verdad que el equipo de soporte de Omnisend es muy bueno Siempre atentos a lo que se necesite y rápido Te arman soluciones a medida, la verdad muy recomendable

Using app

18 days

Total reviews

6

Average rating

5.0

Developer Reply

¡Muchísimas gracias por tomarte el tiempo de dejar una segunda reseña! We’re doing a happy dance over here (again)! It means the world to us that you took the time to share your experience — and not just once! Tailor-made solutions and quick support are exactly what we strive for, so your words truly hit the spot. Thanks for being part of our awesome community!

5 / 5 Share

April 8, 2025

Easy to understand and set up

Using app

1 day

Total reviews

9

Average rating

5.0

Developer Reply

Reading this felt like finding the cold side of the pillow — pure comfort. Thanks for the kind words! We love knowing the setup was a breeze for you.

5 / 5 Share

April 8, 2025

Great App with Outstanding Support! I've had a great experience using the Omnisend app. The support service is incredibly responsive — they reply quickly and with genuine patience, walking me through every step until the issue was completely resolved.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We’re so glad to hear you’ve had a great experience with Omnisend! 😊 Our support team takes real pride in being both quick and thorough, so it means a lot to hear that came through. Thanks for the kind words — we’re always here when you need us!

5 / 5 Share

April 6, 2025

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Five stars, no words — but all the good vibes! ⭐ Thanks for the support, we’re happy to have you with us!

5 / 5 Share

April 5, 2025

Easy to use and definitely a game changer!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Easy and game-changing? That’s exactly what we love to hear! 🚀 Thanks for the kind words — we’re so glad Omnisend is making a difference for you!