Omnisend Email Marketing & SMS
Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.8
feedback
2,952
chart
#128
All reviews
Review RSS Feed
June 5, 2025
Exceptional support system for troubleshooting. Highly recommended!
We’re thrilled to hear our support team delivered when it counted! Thanks for the awesome feedback and for recommending Omnisend!
June 4, 2025
I am writing to provide feedback on my recent interaction with Maria with Omnisend regarding SMS setup and account creation. She truly surpassed my expectations by walking me through the process step-by-step and verifying everything along the way. Maria was extremely helpful and patient throughout our interaction. Her guidance made the setup process smooth and easy to understand. Thank you for having such a knowledgeable and dedicated employee on your team.
Thank you so much for this thoughtful feedback! We’re thrilled to hear Maria made your SMS setup and account creation experience smooth and easy. Her patience and step-by-step guidance truly reflect the kind of support we aim to deliver. We’ll be sure to pass along your kind words — she’ll be honored!
June 3, 2025
Omnisend is a game-changer for any Shopify store. The tools are powerful yet easy to use — and the support? Incredible. If you want reliable email marketing with real human support, Omnisend is it.
What a review — thank you! 🙌 We love hearing that Omnisend has been a game-changer for your Shopify store. Powerful tools, easy workflows, and real human support — that’s exactly what we’re here for. We’re thrilled to have you with us!
June 3, 2025
So far so good. Once I figured out to remove my website name from the dmarc and dkim records it worked beautifully!
Glad to hear it's all working well now! Those DNS records can be a bit tricky at first, but once they’re in place — it’s smooth sailing. We’re happy to have you onboard!
June 3, 2025
Has a fair amount of email features for a relatively low price. Their support via email has been great too and very helpful on the occassion I need them.
Thank you for the kind words! We're so glad you're finding Omnisend packed with features at a fair price. And we love hearing that our email support has been there for you when it mattered. We’re always here if you need us!
June 2, 2025
You didn’t say a word, but that 5-star shoutout says it all. We’re blushing — thank you!
May 31, 2025
For sending Thank you emails after an order is placed. OmniSend is awesome, Shopify Email and Flow are great for Email Marketing, not so much for customer appreciation for an order. Even though there is a Flow template called Thank You after Order. But it is only if someone is on your mail list.. Omnisend grabbed all my socials, and was off to the races. And the workflow chart is way more user friendly. If you have less than 500 on your list, this is a no brainer.
Thanks for the thoughtful review! It’s fantastic to hear Omnisend helped you deliver genuine appreciation to your customers right after an order — without the hassle or limits. We agree: thanking your customers shouldn’t be tied to list membership, and we’re glad our automation and integration made things smooth and speedy for you. 🚀 Thanks again for the kind words and for highlighting the value for small lists too — it really is a no-brainer!
May 29, 2025
I'm doing the free trial. As someone who is not tech savvy, and had paid a handsome amount to get workflow done on Klaviyo, workflow on Omnisend is a piece of cake.
That’s what we love to hear — simple, intuitive, and no costly setup needed. Thanks for testing Omnisend and trusting us to make things easier. If you ever need support along the way, we’ve got your back!
May 29, 2025
This is great very simple to setup. i also found a great walkthrough on youtube. "https://www.youtube.com/watch?v=fHeNj-yuYxU&t=465s"
Simple setup? Check. Handy YouTube guide? Double check! Thanks for the kind words and for dropping that link — teamwork makes the dream work. 🙌
May 29, 2025
Omnisend seems great - I'm an artist and I just want to focus on creating stuff and I'm not very patient when it comes to the business-side of things, especially setups regarding emails. The customer-service is friendly and helpful as well. Definitely recommended!
June 28, 2025
This is a fasntastic app, their customer service is the best of the best. better than any other app. highly recommend it. Update : all of the custome service agent are the best but Mathias is next level. he helped me solve a problem that I was trying to solve for two weeks. thanks Mathias
Wow — “best of the best”? That absolutely made our day! 🙌 We're so glad you're loving the app and that our customer service stood out from the rest. Thank you for the amazing feedback and the recommendation!
May 26, 2025
Pretty easy to use...So far it seems to work well. As a fairly reclusive artist type I feel Omnisend could help me reach a greater audience...In a professional and meaningful way.
Thank you for sharing this — it means a lot! We’re so glad Omnisend feels easy to use and gives you a way to reach your audience in a meaningful, professional way. Whether you’re behind the scenes or center stage, we’re here to help you connect.
May 26, 2025
Great email mkt tool with many features and easy to use
Great features without the complexity? We call that a win! 😊 Thanks for sharing your experience!
May 25, 2025
Agent Chaymae was really patient and helpful and always available to help with any questions, I am truly happy and satisfied with the support I received, thanks to all the team...:)
Jan. 18, 2026
venez utilises omnisend vous ne regreter pas. omnisend est une application qui vous facilite la vie et vous aide a gerer le temps
Merci beaucoup pour votre message ! We’re really happy to hear that Omnisend helps simplify your work and save you time. Making everyday marketing easier and more efficient is exactly what we aim for. Thanks for the recommendation and for trusting us to support your growth.
May 24, 2025
Johnny from customer service was a big help! He helped me step by step with an issue I had until it was resolve! So far, I am satisfy with Omnisend. The free plan includes a lot of things and it's easy to set up and create a workflow and campaign. It's user friendly and I can design it to my liking.
Thank you for the great review! We’re so happy Johnny could walk you through the issue and that Omnisend has been working well for you. The free plan is packed for a reason — we love making it easy for users to hit the ground running!
May 23, 2025
Your 5-star rating says it all — thanks for the love and support! 🙌
May 23, 2025
So far as a new user, Omnisend has been really good. The learning curve is gentle. After setting up a Workflow, you're good to go.
We love hearing this — getting started shouldn’t be a headache, and we’re glad it wasn’t! 🙌 Thanks for giving Omnisend a try — we’re excited to keep making things intuitive and effective as you dive deeper in.
May 22, 2025
Amazing. Best Automation App. Customer Service is incredible. Highly Recommend this App.
Best automation app and incredible support? We’ll take it! 😄 Thanks so much for the high praise and the recommendation — it means a lot!