Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,888
chart
#63
All reviews
Rating Breakdown
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Nov. 19, 2023
The app is really good and easy to set up, the support i received until now it's been very helpful
Nov. 17, 2023
Maria was a HUGE help in figuring out a layout issue with an email. The issue was discussed professionally and figured out quickly. Very happy. Thanks again, Maria!
Nov. 17, 2023
After switching email platforms due our old platform being discontinued, we've been using Omnisend for over a year now and are very happy with the platform's functionality and excellent customer service. The email automations are very flexible and allow for more conditional logic vs. similar platforms. Recently, we had some questions on emails that were failing (due to the email address, not us or Omnisend) and Sila on the Omnisend support team was very helpful and friendly. Thank you Omnisend for creating an affordable platform that far surpasses other platforms from a service and functionality standpoint!
Nov. 15, 2023
Omnisend team is amazing! Maria helped me with very clear instructions and showed willingness to go even deeper in a topic.
Nov. 14, 2023
I received excellent customer service from Matija and his tech team colleagues. They helped us to disconnect and reconnect Omnisend from BigCommerce to Shopify.
Nov. 13, 2023
I had an issue that required customer support, and even though I was upset they were patient, friendly, and helpful. They were very fast with responses too, with multiple people jumping in to help me out so the issue could get resolved quickly. Would definitely recommend them!
Nov. 13, 2023
Omnisend has been absolutely amazing! It is a very intuitive interface, but Omnisend have 24/7 chat help assistance. When I had a couple of questions, Deniz helped us right away. Nice to know there are folks who care and are there to help. Thanks!!!
Nov. 12, 2023
It's a fantastic app, advanced but easy to use. The support is outstanding, super fast, Karine was very patient and helpfull.
Nov. 12, 2023
Karine & Diego have been so incredibly helpful. The prompt and thorough customer service has made what appeared to be a tedious tasks, so easy to understand and accomplish. I'm able to accomplish a lot of my needs through this app and the customer service has made all the difference in my ability to execute on things in a timely fashion.
Nov. 12, 2023
Karine from Omnisend helped us address our questions and optimize our account effectively. The customer service was prompt and solution-oriented. Thank you very much!
Nov. 9, 2023
We've tried all of the other email marketing platforms big and small and Omnisend is the best all-around.
Nov. 9, 2023
Thanks to Matija, I have omnisend installed on my shopify store. Thank you for your support!
Nov. 8, 2023
Maria was super helpful when I asked her how to segment my audience. She realized a missing feature and added it as soon as possible. Thank you so much for your quick responses and easy-to-understand instructions.
Nov. 8, 2023
I had a problem with completing the background color of my mail. I I messaged the support desk and within a few minutes I was helped by Berman. Berman indicated that he was going to check it and within a day I had a response again and I could solve the problem myself. Top service!
Nov. 8, 2023
I've been using Omnisend for email marketing, and I must say, the support is top-notch. Shout-out to Beran :) Quick to respond, and always eager to help find solutions to any hiccups. The app itself is great. Highly recommend!
Nov. 7, 2023
Most affordable out there, especially for smaller shops. Their customer service is amazing. Luiz and others helped me with with a problem I had and Luiz didn't stop working with me until we got it resolved.