All reviews

Rating Breakdown

  • 5
    89% (5,254 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (203 ratings)
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5 / 5 Share

Nov. 7, 2023

I appreciate the Omnisend team members, they are doing a great Job. Luiz was very quick to understand my needs in regards to my store sender's email, thanks to him i have all that set up now. I appreciate you Luiz

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

So far so good, seems easy enough to use. I had a little hiccup with my first go at automated emails but Maria responded within minutes! Thanks so much!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2023

Perfect app, perfect platform and great support and help, thank you so much "Karine" as a support team member.

Using app

22 days

Total reviews

7

Average rating

3.9

5 / 5 Share

Nov. 4, 2023

I had an automation issue with a product email. Didem was fantastic in asking questions that narrowed down the problem, sharing screenshots of what I needed to do. We got the issue solved and I learned a few new things too! Didem was patient, friendly and exceptionally helpful!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Good segmentation and automation integration. The click-map is also beneficial for performance analysis. Customer service is quick to respond.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Awesome! Very easy set up! Loving it so far!

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Great support I had a couple of questions and Beran was able to help me in a respectful and timely manner. Much appreciated I would definitely recommend anyone try Omnisend if you get stuck anywhere they will gladly help...thanks again Beran!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Brillant app! Easy to use and lots of ways to automate workflows of customers. Highly recommend

Using app

6 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 2, 2023

Customer support with Matija was super precise in his answer and went above and beyond to cover everything so I didn't even have any questions to add! Omnisend is very easy to integrate and use with Shopify! and they're always available for support! Recommend!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Matija from Omnisend provided us with the BEST customer service. He was very quick to reply and knew exactly what he was talking about at all times, as we did not at first. The issue was resolved all thanks Matija.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

We've tried them all! Mailchimp, Klaviyo, Campaign Monitor, even Emarsys. What we've come to enjoy use (and works so well) is Omnisend. Simple and easy to get up and running and it's tools help you top build engagement not just send eMail. I'd def. recommend giving Omnisend a go as you get an enterprise level product wrapped into an easier to use interface that sends breautiful eMail and SMS. Great product and also a free tier!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Amazing customer support, I got super confused by something relatively Simple and Luiz was quick to help me and fix my issue! As someone who gets confused rather easily, this app is perfect for me.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Sehr übersichtlich Funktionen und auch bei Fragen durch die angebotene Chat funktion sehr kompetente und hilfreiche Mitarbeiter. Kann ich nur empfehlen.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

I love Omnisend for my email campaigners because It's friendly, and the staff is exceptional. Always there to answer my questions no matter the time of the day!

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Just got in contact with their chat facility to ask some questions re setup of my discounts codes etc. Stefan was super helpful and made things much easier for me.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

App is definitely so good It is most used email marketing app for e commerce Also support team is awesome #Beran #Diego

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

Love Omnisend. I've already recommended it to several friends.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

I was personally helped by Matija and he solved my problem in less than a minute. The fastest and best service I've had from an app.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 28, 2023

I've been using Omnisend for a couple of weeks now. It's very simple to use and set up. Customer service has been very helpful. Andrés answered me right away, even on a Saturday night. He was able to give me all the answers I needed right away. Thanks for that! I am still new to this tool and look forward to discovering its full potential.

Store

GRAJF

Using app

About 1 month

Total reviews

2

Average rating

5.0