Omnisend Email Marketing & SMS
Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.7
feedback
2,927
chart
#73
All reviews
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March 12, 2025
Easiest setup ever!
Getting started shouldn’t be a headache, and we’re so happy to hear Omnisend made it effortless for you! 😊 Thanks for the great feedback!
March 12, 2025
Great Tool! Will always use it again and again and again :)
Again and again and again? Now that’s the kind of loyalty we love! 😍 We’re so glad Omnisend has earned a permanent spot in your marketing toolkit. Thanks for the awesome feedback!
March 12, 2025
I’ve been using Omniset for a while now, and I have to say—it’s an absolute game-changer, especially if you don’t have a marketing background! The setup is incredibly easy, and no coding experience is needed. The email templates look sleek and professional right out of the box, making it simple to create stunning campaigns without any headaches. One of my favorite features is how effortlessly you can track your business performance. The charts and analytics are super user-friendly, giving you clear insights without feeling overwhelmed by data. Omniset also runs webinars that are super useful, helping you get the most out of the platform. And their customer service? Top-tier! They’re incredibly responsive, helpful, and patient—especially if you’re struggling with the basics, like domain setup (we’ve all been there, haha). So far, I absolutely love Omniset. If you’re looking for an easy-to-use marketing platform that delivers great results without the technical hassle, this is it! Highly recommend.
Game-changer? We’ll take it! 🚀 We’re so happy to hear that Omnisend is making email marketing easy and effective — even without a marketing or coding background! Sleek templates, user-friendly analytics, and helpful webinars are all designed to keep things simple while delivering real results. And of course, our support team will be thrilled to know they’ve made your experience even smoother (we totally get the domain setup struggle!). Thanks for the glowing recommendation — we’re excited to keep supporting your success!
March 11, 2025
Great service, relatively easy to set up, you will have everything you need in a rather easy and straight forward interface. The best part is their exceptional customer support. You will naturally have questions and to be able to get them answered so fast, and in such a detailed way every time is golden. Absolutely love Omnisend and highly recommend it!
We’re blushing over here — thank you! 😊 We’re so glad the setup felt easy, the interface made sense, and that our support team delivered when it counted. Fast, detailed answers are what we strive for, and it means the world to hear it’s making a difference. Thanks for the love and the recommendation!
March 10, 2025
Very good
Two words that made our day! 😃 Thanks for the great feedback — we appreciate you!
March 10, 2025
OmniSend has been very helpful during the set-up process and the app itself is very user friendly.
A setup process that doesn’t make you want to pull your hair out? Sounds like a win! 🎉 We’re so happy Omnisend has been easy to use and helpful from the start. Thanks for sharing your experience!
March 7, 2025
I switched to Omnisend from their biggest competitor (their support was ridiculous). For someone who is new to email marketing Omnisend is perfect. Super intuitive, and their support team is top notch.
Making the switch can be a big decision, and we’re so glad Omnisend has been the right fit for you! A platform that’s intuitive and a support team that’s got your back — that’s exactly what we aim for. Thanks for choosing us to power your email marketing efforts!
March 5, 2025
Omnisend is the greatest Email / SMS marketing tool I have used to date. Easy to use and effective when getting started like I am to Shopify. Patrick, Black Heart Tees Clothing
Greatest Email/SMS marketing tool to date? Now that’s a title we’ll wear with pride! We’re so glad Omnisend is making your Shopify journey smooth and effective right from the start. Patrick, thanks for the love — we’re excited to be part of your Black Heart Tees Clothing success story! 🚀
March 4, 2025
This app ins not for the faint of heart. It has a lot of features and power to do about anything but isnt easy to navigate and find answers on its own. The power of this program is the stellar support people who man the chat and emails 24/7. Plus they ALWAYS follow up to see if I was able to do what they advised! Not many programs do that anymore. I have a small business but a big need that doesn't easily fit the standard templates and ready made. So it took me weeks to build my automation and import subscribers from other places not partnered. HOWEVER — I was helped along the way by multiple support people who were well versed on the program and could find a way for me to do what I needed to do AND explain it to me (I'm not a tech head by any stretch of the imagination, but I can and do identify things that need to be fixed in programing). If not for that I would have jumped ship during the first week. I'm not happy with the expense of Omnisend for small businesses, but I'm committed now so I will be adding more features to my website that I haven't had before because Omnisend has it all in one place!
Omnisend isn’t for the faint of heart? We’ll take that as a compliment! Our platform is packed with powerful features, and we know that navigating all that potential can take some time — but that’s exactly why our support team is always here to help. We’re so glad our team guided you through the setup, found solutions that worked for your unique needs, and followed up to make sure everything was on track. That’s the level of support we believe every business — big or small — deserves! We hear you on pricing, and we truly appreciate your commitment. It means the world to us that you’re growing with Omnisend, and we’re excited to see how you make the most of all the features at your fingertips!
March 4, 2025
The transition onto omnisend was spectacular. Omnisend overall is a great program to use and allowed me to delete 3 apps that were all running in my store. The customer service is great!
Spectacular transitions and fewer apps cluttering your store? Now that’s what we love to hear! 🚀 We’re thrilled that Omnisend is streamlining your workflow and making things easier. And of course, our customer service team will be so happy to hear they made a difference! Thanks for the fantastic feedback!
March 4, 2025
We accidentally deleted a huge part of our email contacts, so we were beyond relieved when the Omnisend team managed to recover them. Huge thanks for that, especially also to Chaymae from customer support, who was super helpful :-)
Accidentally deleting a huge part of your email contacts? 😱 Talk about a heart-stopping moment! We’re so relieved we could help recover them — and Chaymae will be thrilled to know she made a difference! Huge thanks for your kind words, and here’s to smooth sailing (and fewer accidental deletes) from here on out!
March 4, 2025
I have not even paid for Omnisend, and have only started setting my email marketing operation on Omnisend, so this is not a review for the platform, but for the customer support. In one word - Amazing. Their help with setting things up, fishing issues that I had over last few days was just amazing. Burak and Didiem - you were absolute stars! Thank you so much for your patience and help. Omnisend is lucky to have you! I hope to give a great review for the platform once I have more experience with it.
Burak and Didem, take a bow! We’re beyond happy to hear that our support team made your setup process smooth and stress-free. Helping you get started (even before you’re fully onboarded) is exactly what we’re here for! We can’t wait for you to explore more of Omnisend, and we’ll be right here whenever you need us. Thanks for the amazing shoutout — your kind words truly made our day! 🚀
March 3, 2025
This review may be silent, but those 5 stars are loud and clear! ⭐⭐⭐⭐⭐ Thanks for the love — we appreciate you!
March 1, 2025
Saleh (service support) helped me really quick, he understood my situation and came with a good solution. Like to app!
Saleh, coming in clutch with quick thinking and a great solution! 🚀 We love hearing that he made your experience smooth and stress-free. Thanks for the awesome feedback — so glad you're enjoying the app!
Feb. 27, 2025
Johnny was a tremendous help, very responsive he was able to directly solve my problem, thank you very much!
Johnny didn’t just help — he tremendously helped! 🚀 Thanks for your awesome feedback — we truly appreciate it!
Feb. 27, 2025
Dilara was so helpful! She walked me through each step and made sure that my program was working correctly before leaving the chat!
Make sure everything is working before leaving the conversation. That’s the kind of care we love to provide! 😊 Dilara will be so happy to hear this. Thanks for sharing your experience — we truly appreciate it!
Feb. 24, 2025
Fast and awesome help from Didem
Didem delivering fast and awesome support — just what we love to hear! 🚀 We’ll make sure she sees this shoutout. Thanks for the kind words!
Feb. 22, 2025
Chaymae from Omnisend support was wonderfully helpful - patient, kind, and efficient solution!
If there were an award for best support combo — patience, kindness & efficiency — Chaymae would be taking home the gold! 🏅 Thanks for the kind words, we truly appreciate it!
Feb. 20, 2025
Nice app and great support from Maria!
Great app + great support = happy customers! 🎉 We love that Maria made a difference for you. Thanks for the shoutout!
Feb. 18, 2025
Great and quick service. Super friendly and knowledgeable support team. Very happy!
Hearing that you’re ‘very happy’ makes us very happy! 😊 Our support team will be thrilled to know they made a difference. Thanks for the kind words!