All reviews

Rating Breakdown

  • 5
    89% (5,374 ratings)
  • 4
    5% (298 ratings)
  • 3
    1% (46 ratings)
  • 2
    1% (45 ratings)
  • 1
    3% (209 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 11, 2024

I got say :thanks a lot,Thiago.really helpful

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! We’re thrilled Thiago could help out, he’s pretty much our customer support MVP around here. Reach out anytime, we’re always here to help!

5 / 5 Share

Nov. 11, 2024

Omnisend is a fantastic tool with excellent customer support—they’re always responsive and genuinely helpful. The app is easy to set up, with powerful automation for both email and SMS marketing. We’ve seen great results in engagement and conversions; highly recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a ton for the kind words! We’re so glad Omnisend is working wonders for your marketing. Our support team always aims to make things easy, no magic wands, just pure dedication. Reach out anytime, we’ve got you covered!

5 / 5 Share

Nov. 10, 2024

Perfect app for email marketing. All you need and more. Even offers forms (pop-ups). Newbie friendly, very easy to use. Support is very friendly and helped me in no time. Definitely recommend.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Wow, thanks for the fantastic review! We’re so happy to hear Omnisend is hitting all the marks for you, and that our support team had your back in record time! Here’s to even more smooth sailing 😉

5 / 5 Share

Nov. 10, 2024

I am new to Shopify and just getting familiar with Omnisend, but so far their customer service has been great and very fast.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

It’s great to have you here! If you ever need a guide, a friendly nudge, or just a little tech support TLC, you know where to find us. 😊 Thanks for the kind words!

5 / 5 Share

Nov. 9, 2024

Store

Lumierz

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Silent but stellar! 🌟 Thanks so much for the top rating! If you ever feel like adding a few words, we’d love to hear what made your experience shine. In the meantime, we’ll keep doing our best to deserve every one of those stars!

5 / 5 Share

Nov. 6, 2024

I like this app a lot, and I am deeply thankful for support teams for their help, especially Johnny and Dilara, who was on my case. Super quickly and very professional. Thank You, guys a lot!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a lot for the awesome feedback! Johnny and Dilara will be doing a happy dance knowing their support helped you. We’ve got your back, anytime you need it, just give us a shout!

5 / 5 Share

Nov. 5, 2024

The way i was helped by Maria to set up automated welcoming mail and DNS settings in my shopify was incredible! step by step and patiently I was helped through the whole process. This app has amazing feautures and I'm so ready to use and discover them all ! big ups to Omnisend and MARIA !

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the shout-out! Maria’s step-by-step guide is pretty much a VIP tour of Omnisend. We're thrilled you're ready to dive into all the features – just don’t blame us if you end up hooked! Big ups right back at you, and here’s to smooth automations and many welcoming emails ahead!

5 / 5 Share

Nov. 4, 2024

super appli. Le service chat, avec Chaymae, est tres reactif et d'une grande aide.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup! We’re so happy to hear that Chaymae’s chat support made a difference. Quick and helpful service is what we aim for, glad we could assist!

5 / 5 Share

Nov. 4, 2024

Excellent Excellent customer service. The Best I've ever experienced:-)

Store

IYLIA

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

Wow, double ‘Excellent’, we’re feeling extra proud! 😊 Thanks for the kind words, and we’re so glad our customer service made such an impression. We’ll keep aiming for the best!

5 / 5 Share

Nov. 3, 2024

Maria communicated really well and was very helpful, Appreciate her efforts

Store

Skueezy

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words! Maria’s effort to make things smooth and easy is truly appreciated, and we love seeing that recognized. She’ll be thrilled to hear your feedback!

5 / 5 Share

Nov. 2, 2024

Moved to this from shopify email. Its amazing platform with its own features and mess. However, its customer support is amazing man! They're always ready to help you out. Recently, I had an issue with the domain related things and this agent Maria helped me out in a few minutes. She was outstanding, smart, and knowledgeable. I'm looking forward to this platform.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Welcome to the Omnisend where support is always ready to save the day! Maria will be thrilled to hear your praise, she’s definitely our DNS expert! Thanks for the awesome review, and we’re looking forward to many more successful campaigns with you!

5 / 5 Share

Nov. 6, 2024

Thank you for your platform, and Thank you to Mariia for helping me out with my questions <3

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Wow, a perfect 5-star rating! 🎉 Even without words, it’s music to our ears. Thank you so much for making our day shine a little brighter!

5 / 5 Share

Nov. 1, 2024

Really good app, but what makes Omnisend super, and really to further suggest is the fabolous support! Really understandable, hand in hand support is really outstanding. No robots, ai but real person with real helpful support. I can only say thanks for Mariaa and Burak for the top support!

Using app

2 days

Total reviews

8

Average rating

4.8

Developer Reply

Thank you so much! We’re over the moon to hear our support team made such a positive impression. Maria and Burak are real MVPs (Most Valuable Problem-solvers), and we’re thrilled they could provide that top-notch, hand-in-hand help. No AI robots here, just genuine support from real people who care!

5 / 5 Share

Nov. 1, 2024

Omnisend has been so easy to set up. When i encountered challenges with updating my DNS, Chaymae was a huge help!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the shout-out! We’re glad Chaymae was there to guide you through and make the setup easy. Remember, we’re here whenever you need us, ready to tackle any tech twist that comes your way.

5 / 5 Share

Oct. 29, 2024

Lucasgift has established its email marketing and review collection infrastructure with Omnisend app and we want to admire this long term business partnership with a Success Story blogpost. Lucasgift is a new marketplace for Handmade and Personalized gift items and provides only carefully crafted items from select sellers. Categories include: Jewelry, accessories, home décor and furniture, toys, and more as new sellers join us. In this journey, we are sure that Omnisend will always be with us!

Using app

11 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much, Lucasgift! We’re grateful to play a role in your mission to bring handmade and personalized treasures to the world. Here’s to more shared success and celebrating every step along the way!

5 / 5 Share

Oct. 29, 2024

Outstanding platform

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Outstanding feedback from an outstanding user! 💥 Thanks so much for the kind words!

5 / 5 Share

Oct. 29, 2024

Always so incredibly helpful! Not only do they fix the problem but guide and give insights into future campaign success.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a million! We’re all about solving the problem and setting you up for future wins, kind of like a two-for-one deal, but way better! 💪 Here’s to many more successful campaigns ahead!

5 / 5 Share

Oct. 26, 2024

application indispensable. Personne disponible ,à l'écoute,sympathique,patient et efficace

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Merci beaucoup! We’re thrilled to be your go-to team, always here to help with a smile (and maybe a coffee or two!). If there’s anything else you need, you know where to find us!

5 / 5 Share

Oct. 25, 2024

I have just started to use Omnisend Email, and have got a lot of questions that need to be clarified. Maria has been so kind and patient to guide me through the process, explain the instructions, and suggest the best approach to solve the issues. Amazing service! Thank you for your great help!

Store

June HH

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing! We’re thrilled to hear that Maria could be your guide through Omnisend. It sounds like she’s earned a gold star for patience! 🌟 If more questions pop up, you know where to find us, we’re just an email away!

5 / 5 Share

Oct. 24, 2024

Dilara was incredibly helpful in resolving the issue with our automated email address. I really appreciate her assistance—thank you so much!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the lovely feedback! Dilara is fantastic at what she does, kind of like a coffee for your emails, giving them a boost when they need it! If there’s anything else on your mind, don’t hesitate to reach out!