Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.8
feedback
2,873
chart
#53
All reviews
Review RSS Feed
Nov. 16, 2025
I had some issues with my sender profiles and DNS and the Omnisend team were brilliant. They guided me through the fix quickly and in simple terms and were able to reassure me that everything was working as expected once the fix was in place. Really enjoying the tool as a whole and building automations couldn't be easier.
Thank you for the great feedback. We’re glad our team could help you resolve the sender profile and DNS issues quickly and clearly. It’s wonderful to hear you’re enjoying the platform and finding automation setup easy — we’re here to support your continued growth.
Nov. 15, 2025
VERY Happy So Far! I recently launched my ecommerce store and was on the fence about Omnisend VS. Klaviyo. Everywhere you look online says Klaviyo dominates for ecommerce, especially with segmentation, so I was leaning towards that at first. I ended up installing BOTH and worked with them simultaneously to see for myself before I committed either way. It was extra work, but I'm glad I did it because it was obvious that Klaviyo by comparison is very klunky to use, the interface and navigation is not very intuitive, and it's certainly not user friendly (especially if you're a novice). So I abandoned that and kept on with Omnisend. I successfully set up and integrated all (shopify, unique domains, meta ad account (lead ads forms), tags, segments, automations, emails, sms, etc. etc.). As of 4 days ago I launched and everything is humming along nicely! It was all very easy to navigate and figure out. The tutorials and help articles are spot on. And from what I can see so far, the "granular segmentation" is rather robust. Admittedly my need is not super complex, but from where I sit, Omnisend's capabilities are far from basic or limited. I'm going to start adding push notifications to my automations next. My only 2 critiques are 1. you have to manually integrate Captcha for forms, where Klaviyo has it built in. and 2. The way that splits are affected by trigger changes is not entirely clear (as in, what constitutes "redefining" a split successfully.. do you need to delete and redo? Can you just click "update" on the split?).. there should be a visual cue to help you see if a split is currently impacted (e.g. red shading or checkmark). Perhaps those 2 are something Omnisend can improve on. THAT aside, I'm VERY pleased with my decision to go with Omnisend so far! THANKS Omnisend!
Thank you for sharing such a detailed and thoughtful review. We’re glad the side-by-side comparison helped you find a platform that feels intuitive, powerful, and aligned with your needs. It’s great to hear the setup, tutorials, and segmentation tools supported a smooth launch for your store. We appreciate your notes about Captcha and split behavior, clear guidance and visual cues are important, and feedback like yours helps us continue refining the experience. We’re grateful you chose Omnisend and look forward to supporting your growth as you expand your automations and channels.
Nov. 14, 2025
Five stars! Thanks for trusting us to help fuel your growth.
Nov. 13, 2025
Thanks for the love! We’re here to help you keep growing strong.
Nov. 13, 2025
Thanks for the stars! Excited to keep supporting your growth.
Nov. 13, 2025
Really good
“Really good” makes our day really good too! 😄
Nov. 13, 2025
Really helped with abandoned carts! already seen improvements thank you!
Thank you for the feedback — we’re glad to hear the abandoned cart automations are already making an impact. We’re here to help you keep that momentum going.
Nov. 12, 2025
Thanks for the 5 stars — here’s to growing your business with confidence!
Nov. 11, 2025
Appreciate the 5-star boost — we’ll keep working hard to earn it! 🚀
Nov. 10, 2025
Its very user friendly and the free version really allows you to get organised before launching as it has all the features you need, payment comes in as people do. The live help box can be a real live person which makes all the difference. Very helpful too. Thanks
Thank you for your thoughtful feedback. We’re thrilled our free version helped you prepare for launch and that our live support team made a difference. We’ll keep focusing on features and services that help you grow smoothly.
Nov. 10, 2025
Amazing customer service from Emma and Baka! They reply incredibly fast and incredibly detailed, which makes navigating super easy!
We really appreciate your feedback! Emma and Baka pride themselves on providing fast, thorough support so you can stay focused on what matters most. We’re thrilled to know their help made your experience seamless.
Nov. 7, 2025
Good app for emails! Easy to create, segment and run campaigns.
Thank you for the great feedback! We’re glad the platform helps you create, segment, and manage campaigns easily. Our goal is to keep simplifying your marketing so you can focus on growing your business.
Nov. 7, 2025
Es una de la mejores App si deseas comenzar con email marketing.
¡Gracias! Your growth journey is what inspires us — glad Omnisend could make email marketing easier to start. 🚀
Nov. 5, 2025
We couldn’t ask for better feedback — thanks for trusting us to help your business grow! 🚀
Nov. 4, 2025
Store
Guard Your ID
Using app
Over 6 years
Your 5-star rating means a lot to us — thank you! We’re committed to continuously improving and helping your business reach new heights.
Nov. 4, 2025
Excellent app.
Store
Store Lemon
Using app
About 2 months
We truly appreciate your positive feedback! Your support drives us to keep improving and delivering even more value.
Nov. 3, 2025
Store
Otaku
Using app
4 months
Thanks for the 5-star boost! We’ll keep working hard to make sure it stays that way. 🚀
Oct. 31, 2025
I love Omnisend Email. So easy to create effective email campaigns. Highly recommended.
Store
Tailgate Hats
Using app
Over 1 year
We really appreciate your recommendation! It’s great to know Omnisend helps you create impactful campaigns with ease — that’s exactly what we aim for. Thanks for growing with us!