Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,888
chart
#63
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Oct. 4, 2023
Great app! Karine was super helpful and quick to answer any of my questions.
Oct. 7, 2023
Updating my review to give them five instead of one star. Early on I had problems getting this app to work, but after great and professional support it works well and I have had no problems.
Oct. 3, 2023
Maria and the Omnisend Team were prompt and efficient in handling our problem. Using both chat and email, Maria and company kept us in the loop while solving our problem. Omnisend software has help us market our products for the last three years
Oct. 3, 2023
Super good app and service! Didn't have a clue what to do :P but Karine helped me promptly through the chat to understand the process, and showed me what I needed to set up a successful newsletter :)
Oct. 2, 2023
Omnisend team is very helpful! I reached out via email and they responded back in a timely manner (less than an hour). Agustin and Baarath provided me with screenshots and step by step instructions on how to segment my audience and export in a CSV file. I appreciate Omnisend's exceptional customer service and team members who are willing to help ASAP!
Oct. 2, 2023
So far I am very pleased with this app. I previously used Mailchimp, but they were continually increasing what I pay, even though not everyone on my list was subscribed. I was up to $250 and then I switched my website to Shopify, who offered a free email service, I was all for it until it took literally 36 hours to send an email to 8k subscribers. Didn’t realize this until day of email blast was a big product reveal day and my customers found out about it a day and a half later. I was drawn to omnisend as another friend uses this site and it was already half the cost of Mailchimp. I was able to send my email out within minutes. Very pleased. I also love how it is fully integrated with Shopify, so I don’t have to download product images to upload to email, I just drag and drop product information directly from my store!
Sept. 30, 2023
My first day using the app after trying Klaviyo. I left Klaviyo because subscribers were getting an "Unexpected Error Occurred" message and I could not fix it or get support because they do not offer live chat support as far as I could tell. Heard about Omnisend from YouTube, so I thought I'd give it a try. Everything was so easy to set up and worked from the first time. I needed help with something minor and Agustin responded to my question in under two minutes. Issue was clarified very quickly and we are up and running. I am well impressed, thank you.
Sept. 29, 2023
Omnisend was my first choice as an email marketing app and so far it is going good. one thing I want to highlight is the support team is great. This is my first time with Shopify and using apps so I am way out of my league with knowing how to work certain things but Omnisend's support agents are super kind, patient and have been more than helpful when I have a question or an issue. Baarath and Kayque specifically have both been wonderful and great to work with and I hope you get to experience how helpful they are when you use this app too :)
Sept. 28, 2023
Amazing experience with the Omnisend team especially Stefan. Great customer service and very happy with the App!
Sept. 26, 2023
Maria is a helpful representive and also this app is good for small business too.
Sept. 26, 2023
I love the app. It has all the necessary features and it is easy to use. The customer service is excellent. Especially Karine, who always answered my questions super fast and provided a quick solution almost in real-time. I will install Omnisend in all my stores!
Sept. 25, 2023
Kayque was very informative and detailed when he helped me with all my questions while also being professional and timely. I highly recommend Omnisend's customer service!
Sept. 25, 2023
Salma's customer service is really good! She provided quick and friendly assistance, making my experience a breeze. I highly recommend her and this company's support team.
Sept. 23, 2023
I'm a newbie and needed assistance. Luiz was responsive and provided additional guidance beyond what I knew I needed.
Sept. 23, 2023
Kayque was a lifesaver! They quickly fixed the issue of duplicate confirmation emails on my Shopify store. Their friendly demeanor and expert coding skills made the process smooth. I highly recommend this app. Thanks, Kayque!!
Sept. 20, 2023
Great app. Easy to use. Easy to set automation, set up a form. Beran is very helpful as well, he provide prompt and clear guidance to fix my problems. Recommend to you.
Sept. 20, 2023
I really like the application, I started implementing the welcome discount popup then wanted to use also the shopify newsletter form but didn't know how to synchronize with Omnisend so asked info to customer service. Few minutes later I got a kind reply from Beran who gave me the possible solutions and I implemented the one which uses the omnisend embedded form. I really appreciated their speed in replying to inquiry.