Omnisend Email Marketing & SMS
Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.7
feedback
2,927
chart
#73
All reviews
Review RSS Feed
Nov. 13, 2024
Great app and support from Mariia. Highly recommend to try it out :)
Appreciate the recommendation! Mariia and the team are doing a little happy dance—thanks for making our day brighter. 😄
Nov. 13, 2024
I was very pleased with the customer service I received today with a live human! Dilara was awesome and provide clear instructions with screenshot to support. She responded quickly as I am sure she was managing multiple tickets. She got me fixed up and back going to running my business, and I appreciate that.
Thank you so much for the great review! We’re so glad to hear that Dilara could get you back on track quickly. 😄 We (real humans) will be here whenever you need us, ready to keep things running smoothly for you!
Nov. 12, 2024
I can not thank this company and Baka enough. I have been trying for weeks to create my own segment through Shopify email, with no success. Within 60 minutes, Baka has helped me rectify this and i am now ready to create a successful campaign. Thank you.
Thanks so much for the great review! We’re thrilled to hear that Baka could help you get everything sorted in record time. Now you’re all set for that successful campaign—no more weeks of waiting! 😄 Best of luck with it!
Nov. 12, 2024
Omnisend had been recommended to me as an easy to use alternative to other email marketing platforms, and I've been finding it excellent for my needs so far. I love how easy it is to build your emails with simple templates, and an easy to use drag and drop interface. Great customer service too - I needed help connecting my domain to my sender email which I was finding quite confusing, but the advisor Mariia helped me step by step. Would highly recommend.
Thank you for the fantastic review! We’re thrilled to hear that Omnisend is meeting your needs and that Mariia was able to guide you through the domain setup—she’s got some serious problem-solving skills! Don’t hesitate to reach out whenever you need more help. We’re always here for you!
Nov. 10, 2024
Perfect app for email marketing. All you need and more. Even offers forms (pop-ups). Newbie friendly, very easy to use. Support is very friendly and helped me in no time. Definitely recommend.
Wow, thanks for the fantastic review! We’re so happy to hear Omnisend is hitting all the marks for you, and that our support team had your back in record time! Here’s to even more smooth sailing 😉
Nov. 10, 2024
I am new to Shopify and just getting familiar with Omnisend, but so far their customer service has been great and very fast.
It’s great to have you here! If you ever need a guide, a friendly nudge, or just a little tech support TLC, you know where to find us. 😊 Thanks for the kind words!
Nov. 6, 2024
I like this app a lot, and I am deeply thankful for support teams for their help, especially Johnny and Dilara, who was on my case. Super quickly and very professional. Thank You, guys a lot!
Thanks a lot for the awesome feedback! Johnny and Dilara will be doing a happy dance knowing their support helped you. We’ve got your back, anytime you need it, just give us a shout!
Nov. 5, 2024
The way i was helped by Maria to set up automated welcoming mail and DNS settings in my shopify was incredible! step by step and patiently I was helped through the whole process. This app has amazing feautures and I'm so ready to use and discover them all ! big ups to Omnisend and MARIA !
Thanks for the shout-out! Maria’s step-by-step guide is pretty much a VIP tour of Omnisend. We're thrilled you're ready to dive into all the features – just don’t blame us if you end up hooked! Big ups right back at you, and here’s to smooth automations and many welcoming emails ahead!
Nov. 4, 2024
Excellent Excellent customer service. The Best I've ever experienced:-)
Wow, double ‘Excellent’, we’re feeling extra proud! 😊 Thanks for the kind words, and we’re so glad our customer service made such an impression. We’ll keep aiming for the best!
Nov. 3, 2024
Maria communicated really well and was very helpful, Appreciate her efforts
Thanks for the kind words! Maria’s effort to make things smooth and easy is truly appreciated, and we love seeing that recognized. She’ll be thrilled to hear your feedback!
Nov. 2, 2024
Moved to this from shopify email. Its amazing platform with its own features and mess. However, its customer support is amazing man! They're always ready to help you out. Recently, I had an issue with the domain related things and this agent Maria helped me out in a few minutes. She was outstanding, smart, and knowledgeable. I'm looking forward to this platform.
Welcome to the Omnisend where support is always ready to save the day! Maria will be thrilled to hear your praise, she’s definitely our DNS expert! Thanks for the awesome review, and we’re looking forward to many more successful campaigns with you!
Nov. 6, 2024
Thank you for your platform, and Thank you to Mariia for helping me out with my questions <3
Wow, a perfect 5-star rating! 🎉 Even without words, it’s music to our ears. Thank you so much for making our day shine a little brighter!
Nov. 1, 2024
Really good app, but what makes Omnisend super, and really to further suggest is the fabolous support! Really understandable, hand in hand support is really outstanding. No robots, ai but real person with real helpful support. I can only say thanks for Mariaa and Burak for the top support!
Thank you so much! We’re over the moon to hear our support team made such a positive impression. Maria and Burak are real MVPs (Most Valuable Problem-solvers), and we’re thrilled they could provide that top-notch, hand-in-hand help. No AI robots here, just genuine support from real people who care!
Nov. 1, 2024
Omnisend has been so easy to set up. When i encountered challenges with updating my DNS, Chaymae was a huge help!
Thanks for the shout-out! We’re glad Chaymae was there to guide you through and make the setup easy. Remember, we’re here whenever you need us, ready to tackle any tech twist that comes your way.
Oct. 29, 2024
Lucasgift has established its email marketing and review collection infrastructure with Omnisend app and we want to admire this long term business partnership with a Success Story blogpost. Lucasgift is a new marketplace for Handmade and Personalized gift items and provides only carefully crafted items from select sellers. Categories include: Jewelry, accessories, home décor and furniture, toys, and more as new sellers join us. In this journey, we are sure that Omnisend will always be with us!
Thanks so much, Lucasgift! We’re grateful to play a role in your mission to bring handmade and personalized treasures to the world. Here’s to more shared success and celebrating every step along the way!
Oct. 29, 2024
Outstanding platform
Outstanding feedback from an outstanding user! 💥 Thanks so much for the kind words!
Oct. 29, 2024
Always so incredibly helpful! Not only do they fix the problem but guide and give insights into future campaign success.
Thanks a million! We’re all about solving the problem and setting you up for future wins, kind of like a two-for-one deal, but way better! 💪 Here’s to many more successful campaigns ahead!
Oct. 25, 2024
I have just started to use Omnisend Email, and have got a lot of questions that need to be clarified. Maria has been so kind and patient to guide me through the process, explain the instructions, and suggest the best approach to solve the issues. Amazing service! Thank you for your great help!
Thank you so much for sharing! We’re thrilled to hear that Maria could be your guide through Omnisend. It sounds like she’s earned a gold star for patience! 🌟 If more questions pop up, you know where to find us, we’re just an email away!
Oct. 24, 2024
Dilara was incredibly helpful in resolving the issue with our automated email address. I really appreciate her assistance—thank you so much!
Thanks for the lovely feedback! Dilara is fantastic at what she does, kind of like a coffee for your emails, giving them a boost when they need it! If there’s anything else on your mind, don’t hesitate to reach out!
Oct. 23, 2024
The ominisend team helps me a lot. Big big thanks to all of you guys.
Thanks a ton for the kind words! We’re thrilled to be your trusty sidekick on this email marketing adventure. If we had a trophy for best support team, we’d be polishing it right now, oh wait, we actually have one! 🏆 Let us know how we can help you next!