Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.8
feedback
2,879
chart
#82
All reviews
Review RSS Feed
Aug. 21, 2024
Easy-to-use, Didem from support was so helpful in helping us troubleshoot Domain Authentication issues.
Hello there, Thank you for the wonderful feedback! We're thrilled to hear that Didem was so helpful in resolving your Domain Authentication issues. If you have any more questions or need further assistance, feel free to reach out. We're here to help!
Aug. 20, 2024
I recently contacted the Omnisend support team and was thoroughly impressed. They responded quickly, understood my issue right away and provided clear, effective guidance. The team was not only knowledgeable but also patient. Their dedication to customer satisfaction truly stood out.
Hello there, Thank you for sharing your positive experience! We're delighted to hear that our support team provided you with quick and effective assistance. Your satisfaction is our top priority, and we’re glad to know that their knowledge and patience made a difference. If you need any further help, just let us know!
Aug. 19, 2024
Hello there, Thank you for the 5 stars review! We’re thrilled to hear that you’re satisfied with Omnisend. If there’s anything more we can do for you, just let us know!
Aug. 19, 2024
I’m still in learning mode but this app has been so much easier to use than the others. I definitely would recommend these guys for your email and sms marketing. Thank you!
Hello there, Thank you for your review! We're glad to hear that you're finding Omnisend easy to use and that it's been a great tool for your email and SMS marketing needs. If you have any questions as you continue learning, feel free to reach out. We're here to help!
Aug. 19, 2024
Dilara is very good.Very professional
Hello there, Thank you for your feedback! We're delighted to hear that Dilara provided you with professional and helpful support. If you need anything else, don't hesitate to reach out!
Aug. 16, 2024
Omnisend has everything a small business needs to success at email marketing as well as great customer service. Any time i have had a problem, they have been there.
Hello there, Thank you so much for your kind words! We're delighted to know that Omnisend has been a great asset to your business and that our support team has been there for you when needed. We’re committed to helping you succeed with your email marketing, and it’s wonderful to see it making a difference. If you ever need anything, don’t hesitate to reach out—we’re always here to help!
Aug. 16, 2024
The app provides excellent support for our marketing campaigns and we generate important additional sales as a result. Setting it up was very easy. We were also able to count on Johnny's fast and competent support when it came to changing our store. Thanks for the great help and we recommend the app to everyone else.
Hello there, Thank you for your thoughtful review! We're thrilled that Omnisend is driving valuable results for your marketing campaigns and helping you generate additional sales. It's great to hear that the setup process was smooth and that Johnny provided the fast and competent support you needed during your store transition. Your recommendation is much appreciated, and we're here to continue supporting your success!
Aug. 14, 2024
Pretty good customer support
Hello there, Thank you for your review! We're glad to hear that you're satisfied with our customer support. We strive to provide the best assistance possible and are always here to help with any questions or issues you may have. Your feedback is much appreciated! 😊
Aug. 14, 2024
Hello there, Thank you for the 5-star review! We're delighted to know that you're having a great experience. If there's anything more we can do for you, feel free to reach out. We're always here to help!
Aug. 12, 2024
awesome app
Hello there, Thank you for your feedback! We're thrilled to hear you're enjoying the app. We strive to provide a seamless and powerful experience for all our users. Your satisfaction is our top priority, and we're here to support you every step of the way. If you ever need assistance or have any suggestions, feel free to reach out.
Aug. 11, 2024
I was with omnisfied when I first started my business about 4 years ago. I left because the price got a little too high for my business. However I never forgot about omnisend so I came back and I'm glad to be back. The price is better & They have this new feature that allows you to delete invalid, spam, & voided emails that I love that's the main reason I left my last email marketing provider. So far everything is good.
Hello there, Thank you for sharing your experience! We're delighted to have you back with Omnisend. It's great to hear that you're enjoying the new features and finding the pricing more suitable for your business now. If you ever need assistance, our support team is here to help!
Aug. 9, 2024
Maria was very helpful! Overall very user-friendly and the customer service is great.
Hello there, Thank you for your feedback! We're glad to hear that Maria provided you with excellent support and that you find our platform user-friendly. If you need anything else, just let us know!
Aug. 9, 2024
We have been using Omnisend for a couple of years now and I find them to be excellent, an easy interface to acheive complex workflows and the support is always near instant and super helpful. Sila resolved my issue in a matter of minutes and guided me through the resolution.
Hello there, Thank you for sharing your experience! We're thrilled to hear that Omnisend has been serving you well over the years and that you find our interface easy to use for creating complex workflows. It's great to know that Sıla was able to resolve your issue quickly and guide you through the process. We appreciate your continued trust in Omnisend!
Aug. 8, 2024
Real time, personable assistance. 10/10 support. Couldn't have asked for more. Cheers!
Hello there, Thank you for the great feedback! We're thrilled to hear that you had such a positive experience with our support team. If you need any further assistance, don't hesitate to reach out. Cheers!
Aug. 8, 2024
I went on the app because I needed to email my customers. I received a message that there were issues with my DNS. Kayque helped me to understand what I needed to do to resolve my issues. He double-checked what I had done and said I was good to go. I'm very thankful to him and all the support I've received over the years from the Omnisend tech support staff.
Hello there, Thank you for sharing your experience! We’re delighted to hear that Kayque was able to assist you effectively with your DNS issues. We appreciate your continued support and are here for any future needs you may have.
Aug. 8, 2024
The customer service is fantastic and I have a free plan! Mariia was very kind and efficient. Thanks again Mariia.
Hello there, Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service, and we're glad Mariia could assist you efficiently. If you need any more help, don't hesitate to reach out!
Aug. 8, 2024
Maria was incredibly helpful with my DNS issue. She resolved everything quickly and efficiently. I couldn't have asked for better support!
Hello there, Thank you for your feedback! We're delighted to hear that Maria was able to resolve your DNS issue quickly and efficiently. We're always here to provide the best support possible, and we're glad you had a positive experience.
Aug. 8, 2024
App is good, Dilara helps a lot when I'm stucked at a problem. Really appreciated.
Hello there, Thank you for your feedback! We're glad to hear you find the app helpful and that Dilara was able to assist you when needed. We appreciate your kind words!
Aug. 7, 2024
I would not have been able to fix my problem without the help of Mathías. He was so knowledgeable, patient, and helpful. Thank you for making it so much easier!
Hello there, Thank you for sharing your experience! We’re delighted to hear that Mathías was able to assist you so effectively. It’s great to know he made the process easier for you. We're always here to help!
Aug. 7, 2024
Always appreciative of the fast responses, Maria is concise and very helpful when needed!
Hello there, Thank you for your feedback! We're glad to hear that Maria was able to assist you promptly and effectively. We're always here to help whenever you need it!