All reviews

Rating Breakdown

  • 5
    89% (2,619 ratings)
  • 4
    4% (124 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (26 ratings)
  • 1
    5% (143 ratings)

Reviews with Text

  • 93% (2,733)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 23, 2024

Kayque of the support team was incredibly helpful, providing a quick response and resolving our Shopify account issue promptly.

Using app

2 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the kind words! We’re glad to hear that Kayque was quick to help you out, like a coffee on a Monday morning, sometimes you just need that boost! If you need anything else, feel free to reach out—we’re always here to help! 😊

5 / 5 Share

Oct. 22, 2024

Kayque was very helpful and guided me thru changing my email. It was a complicated processs I didn't understand and his guidance was most appreciated.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re glad Kayque could help you navigate the email change, sometimes it feels like a maze! If you ever need more assistance, we’re just a message away! 😊

5 / 5 Share

Oct. 21, 2024

So far it's been super helpful and easy to use once you get the technical part established! But the support is great to walk you through it!

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a ton! 🚀 Getting through the tech stuff can feel like solving a puzzle, but we’re thrilled our support team could help you piece it together. Now you’re all set for email marketing greatness! If you ever need a hint, we’re just a click away!

5 / 5 Share

Oct. 20, 2024

Très rapide pour répondre et surtout efficace.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup! We’re glad our support team was quick and got the job done. If we ever break any speed limits, just give us a shout! 🚀 Always here to help!

5 / 5 Share

Oct. 20, 2024

Super happy and easy to use! tried Klaviyo after using this but came back to this again.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the love! Sometimes you have to take a detour to realize you’re already at the best destination. Welcome back, happy to have you with us again! ❤️

5 / 5 Share

Oct. 18, 2024

Great platform and customer service!

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🌟 We’re thrilled to hear you’re enjoying our platform and service. If you have any questions or need assistance, just give us a shout, we’re here to help and make sure your experience stays great!

5 / 5 Share

Oct. 17, 2024

Je recommande cette aplication parce qu'elle a plein de potentiel dans mon busness, elle m'aide elargir mon cercle de client fais en sorte de les garder dans un long terme et plus besoin de faire des pubs pour faire des ventes. Un support avec une equipe tres doue et fiable tel que 'Mathías' qui m'a aider recemment a resoudre un soucis que j'avais apres avoir parler avec plusieur membre mais qui n'ont pas pu m'aider et en quelque seconde ce monsieur m'a donner le sourire je suis connnaissant

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour votre commentaire chaleureux! 🌟 We’re so glad Mathías could turn things around for you in just seconds, he’s got a real talent for that! 😊 If you ever need more smiles or support, you know where to find us. We’re always here to help (and maybe share a few more smiles along the way)!

5 / 5 Share

Oct. 17, 2024

Really usefull app and amazing support. They do help in all aspects and quite fast.

Store

Dyut

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the awesome feedback! 😊 We’re thrilled to hear that you’re enjoying the app and our speedy support. If there’s anything else we can help with, we’re just a message away!

5 / 5 Share

Oct. 17, 2024

Thanks Chaymae for her help and kindness!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words! 🌟 We’re thrilled to hear Chaymae was able to help you out. If you need anything else, just give us a shout!

5 / 5 Share

Oct. 16, 2024

PERFECT

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Short, sweet, and absolutely perfect, just like your review! 😄 Thanks for the love! If you ever need anything, we’re here to keep things running perfectly for you.

5 / 5 Share

Oct. 16, 2024

I signed up to omnisned 3 hours before my store was going live with zero idea how to do anything or verify DMARC records or any of that stuff. Maria was my support agent on live chat, and she was brilliant; she walked me through everything step by step until I did it, and I'm happy to say my emails are landing in the inbox; thank you, Maria, absolute legend.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Wow, jumping into Omnisend just hours before your store went live? Talk about pressure! 😅 Huge kudos to you for pulling it off, and to Maria for being the legend that she is! We’re thrilled to hear your emails are landing safely in inboxes. If you ever find yourself in another email marketing adventure, you know where to find us—Maria’s ready to save the day again! 🚀

5 / 5 Share

Oct. 16, 2024

Great! App is awesome, customer service is 5/5. The free plan lets you do quite a lot, I will not hesitate to upgrade when I reach the email limit.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the great review! 😊 We’re thrilled to hear that you’re loving the app and that our customer service has been 5/5 for you. It’s awesome to know the free plan is serving you well, and we’re excited for you to upgrade when the time comes! If you ever need anything in the meantime, we’re just a message away.

5 / 5 Share

Oct. 14, 2024

I'm so glad Ominsend was suggested to me by another merchant. E-mail marketing has always seemed daunting and overwhelming, I didn't know how to begin or where I could get help. Omnisend has been brilliant, I hope to get enough subscribers to move up to a paid plan and make good use of all features available. I wouldn't hesitate.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic feedback! 🌟 We’re thrilled to hear that Omnisend has made your email marketing journey feel less like climbing Mount Everest and more like a walk in the park! It’s great to see your enthusiasm for growing your subscriber list - we’re here to support you every step of the way! If you ever need assistance or tips on maximizing those features, don’t hesitate to reach out. Keep up the great work!

5 / 5 Share

Oct. 14, 2024

We gebruiken Omnisend al jaren met veel plezier en mooie resultaten. Afgelopen week had ik een probleem met mijn creditcard. Gelukkig werd ik snel geholpen door Saleh Heel fijn contact!

Using app

Over 3 years

Total reviews

4

Average rating

4.5

Developer Reply

Bedankt voor je lieve woorden! We’re so happy to hear Omnisend has been part of your success for years—and that Saleh swooped in to save the day with your credit card issue. Looks like we’re not just good with emails, but with wallets too! 😂 Always here whenever you need us!

5 / 5 Share

Oct. 13, 2024

So far I have found it very easy to use and the automations are so well set up that its basically all done for you.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience! 🌟 We’re glad to hear that Omnisend’s ease of use and automations are making your email marketing a breeze. It’s awesome to know things are running smoothly for you—just the way it should be! If you ever need assistance or have questions, we’re always here to help.

5 / 5 Share

Oct. 11, 2024

Mariia is incredibly helpful and solved our issues with the Welcome email sequence. I am very happy with the support.

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Glad to hear Mariia worked her magic on your Welcome email sequence! We’ll keep the support coming, no speed bumps allowed. 😊

5 / 5 Share

Oct. 10, 2024

Omnisend Crew is so wonderful. We had some issues initially, but they handled it all professionally and resolved our problems within minutes. I especially want to thank Mariia, who was helpful and kind in dealing with our dispute.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! We’re thrilled Mariia could step in and help resolve things so quickly. We’ll be sure to pass on your appreciation, this will make her day!

5 / 5 Share

Oct. 10, 2024

Customer support from Omnisend (especially from Saleh) was excellent. Always ready with the best answers and help to streamline the process! Thank you very much!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks a ton for the awesome review! We’re so glad Saleh could provide the answers and support you needed. We’ll make sure he sees this, he’ll be thrilled!

5 / 5 Share

Oct. 9, 2024

Very easy to use! Their tutorials are amazing and simple. Already has made an impact on my business. Highly recommend over any other platform (I have tried many).

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! We’re over here doing a little happy dance knowing our tutorials made a difference! 💃 Glad Omnisend stood out after trying so many other options, here’s to more success ahead for your business!

5 / 5 Share

Oct. 9, 2024

This app is easy to use and has a lot of templates available in it. What's interesting is the ability to adjust your user segmentation to any situation, delivering the content you want to communicate precisely to the users you want to receive it. The data is also very clear and easy to organize. I am thankful to Omnisent's customer service team, Baarath as well as the rest of the guys were very patient in answering all my questions and solving my confusion on customer segmentation. You all are great!

Store

AUXITO

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful review! We’re thrilled to hear that you’re finding Omnisend’s segmentation and templates helpful in delivering targeted content. Baarath and the team will be happy to know their patience and support made a difference! We’re always here to help, and we can’t wait to see how you continue to make the most of the platform. You rock!