Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,888
chart
#63
All reviews
Rating Breakdown
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Aug. 8, 2023
Absolutely loving Omni Send! We recently switched from another provider and couldn't be more pleased with the decision. The user experience is fabulous and the support is second to none. There has been a few kinks getting the ball rolling which is natural when migrating and the team have been nothing but supportive. Special thanks to Matija who has been very helpful, communicative and delivers top class customer support!
Aug. 8, 2023
Excellent App, WOW! Very Impressive, I absolutely loved the free course! The best thing to happen to Shopify.. Thank You!!
Aug. 7, 2023
Tut genau was es soll und das sehr verständlich. Der Support ist sehr gut erreichbar wenn Fragen auftauchen (Danke an Karine). Bisher kann ich Omnisend zu 100% empfehlen.
Aug. 7, 2023
Thank you for all your help, Matija, Sanya, Salma. Thank you for all your help, Matija, Sanya, Salma.
Aug. 3, 2023
Omnisend has been so easy to use and their support team was quickly able to answer my question. I was connected to Kayque within seconds of inquiring on their chat and I was able to solve my question in just a few minutes. Thanks again Kayque and the rest of the Omnisend team!
Aug. 3, 2023
Good. Love the service, helped me a lot. Matija did the great job and helped me resolve lots of problems
Aug. 2, 2023
Agustin took his time to help me fix my automation issue!! he is great to work with! It's hard to find a company that is quick to respond, knows what they are doing, and is kind.
Aug. 2, 2023
Easy to use, user-friendly app! Every function is there what is needed. Also, the support is very kind, helpful, and fast! I can only recommend Omnisend to everyone!
Aug. 1, 2023
great service. love it all you are a life changer beautiful and easy to understand. keep going with the great services
July 31, 2023
We've only been using this app a week or two but I've said "this is amazing" more times than I can count. The A/B testing is an incredible tool that's very accessible and has already helped us understand how to better communicate with our customers. The one thing I've been frustrated with since transitioning from Shopify Email is that I can't access the images and products saved in my store. I'd like to be able to just "insert" > "product" like I did on Shopify and have it pull from the product pages. Instead I have to download and upload my photos to Omnisend. BUT All the other features and amazing customer service (thanks Karine!) has made that minor inconvenience easily tolerable.
Thank you for your wonderful feedback! We're thrilled to hear that you find our A/B testing tool incredible and accessible. We appreciate your suggestion about accessing images and products, and we'll certainly consider it for future improvements. Our team, especially Karine, is delighted to provide you with amazing customer service. We look forward to continuously exceeding your expectations! 🚀
July 31, 2023
My experience with Omnisend has been amazing! Customer service operator Matija was super helpful and very fast to response! highly recommend this app!
July 28, 2023
Kayque and Andrés from Omnisend truly exemplify professionalism and efficiency in their customer service. When I encountered a problem, they swiftly and adeptly addressed it, leaving no room for frustration. I'm genuinely impressed with the level of support they provided. If you're seeking assistance from experts who go above and beyond, look no further than Omnisend.
July 28, 2023
Maria did a great job in supporting questions related to my campaign. I have had many positive experiences with Chat support.
July 28, 2023
great support. 1:30am in the morning had some questions and Salma helped me out. can't complain when you have such customer service
July 26, 2023
Andres from Omnisend support was super helpful. He helped me transfer my customers who subscribed from shopify to omnisend. Now I feel like I can create my welcome email flows for new customers! Excited to get started! ;)
July 26, 2023
Karine just helped me out with a problem I was having with Omnisend. It wasn't a problem with the software, it was just my understanding. Great service, thank you!
July 26, 2023
Very user-friendly app, The team was able to clear my doubts instantly and provided a detailed explanation to the same. Special thanks to Salma for assisting me with my queries and helping me land to the solution.
July 25, 2023
Customer service has been outstanding since the beginning! Karine has helped me most recently and was able to solve my issue right away. Omnisend is perfect for small businesses starting out, their plans are affordable with the tools and analytics that they offer. Highfive, Omnisend!
July 23, 2023
I've been using Omnisend for a few months. I had previously been with Klaviyo but someone in a group I'm in highly recommended Omnisend for it's ease of use. Since I am a small one person business and didn't need all of the fancy stuff that Klaviyo has, I decided to switch. I've been very happy with Omnisend because it has a nice clean dashboard and interface, the forms and automations are easy to set up, my email campaigns are super easy and the customer service is very nice and helpful. Today Kayque answered a question I had about pop-ups which I appreciated. My email list is finally growing too which didn't happen as quickly on other platforms. This is the 5th email provider that I've used and I think it is the best one for me and I highly recommend it!
Well, looks like Omnisend swept you off your feet and gave you the email love you've been searching for! From one-person business to email success, we-ve got you covered! Happy emailing, and keep on rockin' that growing email list! 🚀
July 23, 2023
Best e-mail marketing platform, klaviyo is overrated and overpriced compared to this. Give them a try.