All reviews

Rating Breakdown

  • 5
    89% (2,571 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (27 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,709)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 22, 2024

I am really happy using Omnisend for our Email Marketings. Their customer service is amazing and the app is very useful for any kind of marketing needs. Also thank you very much to Johhny for his helps!

Using app

Almost 5 years

Total reviews

6

Average rating

5.0

Developer Reply

Hello there, Thank you for your review! We're glad to hear that you're happy using Omnisend for your email marketing. It's great to know that our customer service has been amazing, and the app meets your marketing needs. If you have any more questions or require further assistance, please don't hesitate to reach out. We're here to help!

5 / 5 Share

May 21, 2024

Great APP so far. Has been wonderful and a lot more to learn.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your review! We're thrilled to hear that you're enjoying the app so far and finding it wonderful. There's always more to explore and learn, and we're here to support you every step of the way. If you have any questions or need further assistance, feel free to reach out.

5 / 5 Share

May 18, 2024

Best e-mail app for automations and campaigns with even better customer support. Didem is amazing, she helped me set automation with screenshots, video and advices. Customer support is really on another level. Thank you!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello there, Thank you for your review! We're thrilled to hear that you find our app the best for automations and campaigns, and that our customer support is exceptional. We're glad Didem could assist you effectively with screenshots, video, and advice. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

5 / 5 Share

May 15, 2024

First of all, thanks to Mr. Deniz. It is a very successful application.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, Thank you for your feedback! We appreciate Deniz's contribution and are delighted to hear that you find the application very successful. If you have any questions or need further assistance, please feel free to reach out. We're here to help!

5 / 5 Share

May 15, 2024

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, Thank you for your feedback! We're thrilled to hear that you're enjoying our App. We're here to support you and ensure your continued satisfaction with our 24/7 customer support. Cheers to your success!

5 / 5 Share

May 15, 2024

Baarath was a great help when preparing the more intricate flows, thank you!

Store

Newlyfe

Using app

28 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello there, Thank you for your review! We're glad to hear that our team was helpful in preparing the more intricate flows. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to support you!

5 / 5 Share

May 8, 2024

Luiz at ominsend was a great help. My query was dealt with quicky and I am very happy with the service I recieved.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your review! We're delighted to hear that Luiz provided you with great assistance and that your query was resolved quickly. Your satisfaction is important to us, and we're glad to have provided you with excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

5 / 5 Share

May 1, 2024

Here just to write a review on Dilara, she is always so quick and responsive to my enquiries. Her help is always informative and always answers all my questions.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, Thank you for your review! We're pleased to hear that our support team, especially Dilara, has been quick and responsive in addressing your inquiries. Providing informative assistance and ensuring all your questions are answered is our priority. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!

5 / 5 Share

April 30, 2024

Omnisend truly has it all! It is beginner friendly and it top notch metrics that show how the app brings revenue to our store. The free plan version also includes so much as it is. It integrates seemlesly with Shopify. Their education libraries and blogs on marketing are also very helpful. What I love the most is their customer service. I always get quick replies from their team. Today especially Dilara went out of her way to keep following up with me, and even sent me a screen recording with instructions on how to fix my problem in under a couple minutes.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, Thank you for your positive review! We're glad you find Omnisend beginner-friendly, with top-notch metrics and seamless Shopify integration. Our free plan offers extensive features, and our educational resources are helpful. We prioritize excellent customer service, and we're pleased Dilara provided quick and effective assistance. If you need further help, don't hesitate to reach out!

5 / 5 Share

April 30, 2024

I had to move my store from ecwid to shopify as ecwid couldn't provide what I was wanting- I was able to move over my Onmisend to Shopify without loosing any of my set up or email subscribers. Was super easy!!! Very happy!

Using app

About 23 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, Thank you for sharing your positive experience! We're thrilled to hear that you were able to seamlessly move your store to Shopify and transfer your Omnisend setup and email subscribers without any issues. Making transitions smooth and hassle-free is our goal, and we're delighted that you found the process super easy. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!

5 / 5 Share

April 29, 2024

I received great help from Sanya. She was quick and thorough. I upgraded my plan to best accommodate my needs.

Using app

8 months

Total reviews

4

Average rating

4.3

Developer Reply

Hello there, Thank you for your positive feedback! We're delighted to hear that Sanya provided you with great help and that she was quick and thorough in assisting you. It's fantastic to know that you were able to upgrade your plan to better accommodate your needs with her guidance. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!

5 / 5 Share

April 29, 2024

Beran provided exceptional support. Patient and helpful, Beran addressed my concerns promptly. His expertise and friendly manner made the experience a pleasure. Highly recommend!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, Thank you for your glowing review! We're thrilled to hear that our agent provided you with exceptional support. It's fantastic to know that Beran's patience and helpfulness in addressing your concerns promptly made for a pleasant experience. We appreciate your recommendation and are grateful for your kind words. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

5 / 5 Share

April 29, 2024

Luiz was so helpful and efficient in helping me solve my problem. I'm very impressed with Omnisend.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, Thank you for your fantastic review! We're thrilled to hear that Luiz provided you with helpful and efficient assistance in resolving your issue. Your satisfaction is our priority, and we're delighted that you're impressed with Omnisend. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!

5 / 5 Share

April 26, 2024

Beran is a great help! I had some issues with the email marketing campaign and its automation. But Beran was able not only to identify issues but also to record his screen and provide me with solutions in seconds. Well done, Beran! :)

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your wonderful feedback! We're delighted to hear that our agent provided you with great assistance in resolving issues with your email marketing campaign and automation. It's fantastic to know that Beran not only identified the issues but also provided quick solutions, including recording his screen to assist you effectively. We'll be sure to pass along your commendation to him. If you have any more questions or need further assistance, don't hesitate to reach out. We're here to help!

5 / 5 Share

April 25, 2024

Baarath is a very good man,he is very patience.Thank you for solving my problem.

Store

LISPOO

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your kind words! We're glad to hear that Baarath provided you with excellent assistance and displayed patience in resolving your issue. Customer satisfaction is our priority, and we're pleased we could help solve your problem. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support you!

5 / 5 Share

April 25, 2024

Sanya and the others were very helpful and fast!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, Thank you for your feedback! We're pleased to hear that Sanya and our team were able to provide helpful and fast assistance to you. Ensuring prompt and effective support is important to us, and we're glad we could meet your expectations. If you have any additional questions or require further assistance, feel free to reach out. We're here to help!

5 / 5 Share

April 25, 2024

Beran was super helpful and professional. He helped me with an issue I had with our subscribers.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your positive feedback! We're delighted to hear that Beran provided you with super helpful and professional assistance. Resolving issues with subscribers is crucial, and we're glad our agent could help address your concerns. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to support you!

5 / 5 Share

April 25, 2024

Great support. Got connected with Karine. She was able to identify and resolve my concern quickly.

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello there, Thank you for sharing your experience! We're glad to hear that you received great support and that our agent was able to quickly identify and resolve your concern. Providing efficient solutions is our priority, and we're pleased that Karine could assist you effectively. If you have any more questions or need further assistance, feel free to reach out. We're here to help!

5 / 5 Share

April 24, 2024

Dilara is awesome!! She's a huge help.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, Thank you for your feedback! We're delighted to hear that Dilara provided you with awesome assistance. We strive to offer exemplary service, and we're thrilled that Dilara's support was helpful to you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

5 / 5 Share

April 23, 2024

Baarath was knowledgeable and patient at went to great lengths to make sure I left the conversation armed with the answers I was seeking. Thank you for your assistance!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, Thank you for your kind words! We're glad to hear that Baarath provided you with knowledgeable and patient assistance. Ensuring our customers leave with the answers they need is our top priority. If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help!