Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.8
feedback
2,879
chart
#82
All reviews
Review RSS Feed
April 23, 2024
It's clear and easy to use. Helps a lot on the efficient marketing. And thanks Baarath for helping me on the domain setting and other issues. I will recommend to other store owner.
Hello there, Thank you for your positive feedback! We're glad to hear that Omnisend has been helpful for your marketing needs. Our goal is to provide a user-friendly experience, and we're pleased that you found it clear and easy to use. Our support team, is always here to assist you with any questions or issues you may have. Your recommendation means a lot to us, and we're grateful for your support. If you ever need further assistance, feel free to reach out.
April 23, 2024
Dilara was extremely helpful. Great email marketing app. and very helpful support team.
Hello there, Thank you for your kind words! We're thrilled to hear that Dilara provided you with excellent assistance and that you find Omnisend to be a great email marketing app. Our support team strives to deliver top-notch service, and we're glad to hear we hit the mark with you. If you ever need further assistance, don't hesitate to reach out. We're here to help!
April 22, 2024
I love using Omnisend, because they have great customer support! Luiz helped me very quickly today. Their user interface is really easy to use, so it makes sending emails enjoyable. I don't have to spend time learning a complicated website, because it's so clean and straight forward to begin with. I feel like Omnisend isn't as well known as other email marketing websites, but its quite the hidden gem and deserves more recognition.
Hello there, Thank you for your wonderful review! We're thrilled to hear about your positive experience with Omnisend and our dedicated customer support. We're committed to providing a user-friendly interface, and we're delighted that you find it easy to use. Your kind words motivate us to continue improving and striving to be the best in our field. We appreciate your support and look forward to serving you even better in the future.
April 19, 2024
Excellent support from Beran and Luiz on team. Both were very supportive, efficient & patient and replied almost immediately to all my queries. I have installed this app 1 week back, currently in free version and exploring all its features. Its very simple and easy to use all-in-one app. It covers all the features needed for marketing purposes-email as well as sms. I really love the popups within the app, as they are mobile responsive. (Was struggling to find an app with mobile responsive exit intent popups). Also their app settings provided me with the flexibility I needed with my popups and it works great. To conclude, good app for a reasonable rate. Thanks for your support Omnisend team and I wish that in future you will continue with this good work.
Hello there, Thank you for your positive feedback! We're glad our team provided excellent support. It's great to hear you're enjoying our app's features, especially the mobile-responsive popups. Your support means a lot to us, and we're committed to maintaining the quality of our service. If you have any questions or need further assistance, feel free to reach out. We're here to help!
April 17, 2024
Karine was fantastic & helped me sort out what I needed done in no time. absolute stor, thank you Karine
Hello there, Thank you for sharing your experience with us! We're delighted to hear that our team member provided excellent assistance. Your kind words mean a lot to us. If there's anything else we can do to help, just let us know. We're here for you!
April 17, 2024
Everything is well sorted, clear and easy to use. Especially thanks to Baarath help to solve the domain problem:) Very patient and friendly, I would def recommend this app
Hello there, Thank you for your feedback! We're glad to hear that you found everything clear and easy to use. We value the assistance of our team members, and it's great to know that Baarath was able to help you effectively. Your recommendation means a lot to us! If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to assist you!
April 17, 2024
I love this app and the wonderful service. The most attractive function is the Live View activities, I can analyze the customers' data easily.
Hello there, Thank you for your positive feedback! We're glad you're enjoying our app and finding value in its features. If you ever need assistance or have any questions, don't hesitate to reach out. We're here to help!
April 10, 2024
We are very happy with our use of Omnisend for 2 years for our marketing automation emails and other campaigns, we prefer the interface more than the other big competitor for email marketing - you probably know which we have in mind. Karine from support was very quick and helpful, when we had questions.
Hello there, Thank you for sharing your positive experience with Omnisend! We're thrilled to hear that you've been satisfied with our platform. It's great to know that you find our interface preferable to others in the market. We're also delighted to hear that Karine from our support team provided you with quick and helpful assistance whenever you had questions. Providing excellent support is a priority for us, and we're glad it made a difference for you. We appreciate your continued trust in Omnisend for your campaigns!
April 10, 2024
i love Augustin, he is SUCH a pleasure and hardworker. Everytime I have a question, he always resolves my problem swiftly and directs me to the right path. I am not very technical but he always manages to explain things in simple language that I can understand and implement. The platform is great, ive been using it for years. It does the job if you dont have technical background and want to keep things efficient and simple.
Hello there, Thank you for your positive feedback! We greatly value your satisfaction with our platform and the assistance provided by Augustin. We strive to maintain a high standard of service, and it's rewarding to know that our efforts are appreciated. Your continued support is invaluable to us.
April 9, 2024
My favorite thing about his app is the excellent customer support. The OS staff is very knowledgeable and works tirelessly day and night to answer my random and technical questions - all with an amazing attitude of service. I want to give a shoutout to some of these excellent support staff who have helped me many, many times: Agustin, Luiz, Diego, Sila, Didem, and Maria. Thank you for all your help.
Hello there, Thank you for your amazing feedback! We're delighted to hear that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you. We appreciate your business and look forward to serving you again in the future!
April 8, 2024
Fantastic customer service. Beran was very helpful with our authentication issues explaining everything step by step in a simple and easy way.
Hi there, We're delighted to hear that you had such a positive experience with our customer service team. Providing clear and simple explanations to resolve your authentication issues is always our priority. We appreciate your business and look forward to serving you again in the future!
April 4, 2024
Hello there, Thank you very much for taking the time to rate our App! Your positive feedback is incredibly valuable to us and motivates us to continue delivering excellent service. We're grateful for your support and look forward to serving you even better in the future. If you ever have any questions or need assistance, please don't hesitate to reach out.
April 3, 2024
I've migrated from another service. For the few hiccups I had, support was very responsive and able to solve.
Hello there, We're thrilled by your fantastic feedback! It's truly uplifting to learn that our agent offered you such valuable assistance. Making things easy for our customers is our priority, and knowing that our team's expertise and support had a positive impact on you is wonderful. Your business means a lot to us, and we can't wait to assist you again in the future!
April 3, 2024
Great app. All of the staff are very helpful. I have spoke with Agustin, Stefan and Maria so far and they are very great at helping your issues and needs! Excited to keep learning more about the app (just joined a few weeks ago!)
Hello there, We're thrilled to hear that you're enjoying our app! It's fantastic to know that Agustin, Stefan, and Maria have been so helpful in addressing your needs. We're excited to have you as a new member, and we're here to support you every step of the way as you continue to explore and learn more about our app. Don't hesitate to reach out if you have any questions or need assistance—we're always happy to help!
April 3, 2024
Didem helped us understand how to set up A/B testing in automated campaigns. Great job. Thank you.
Hello there, We're delighted that Didem was able to assist you with setting up A/B testing in your automated campaigns. We'll make sure to let her know about your appreciation. If you have any more questions or need further assistance, feel free to reach out. Thanks for taking the time to share your positive experience!
April 2, 2024
Baarath was very quick and helpful to resolve an issue I had sending an email campaign. The issue was resolved within minutes. Wonderful customer service and a wonderful platform to build and send emails to your customers! It's easy to use and has very nice layouts.
Thank you for your amazing feedback! We're thrilled to hear that you're enjoying our App and that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you. We appreciate your business and look forward to serving you again in the future!
April 2, 2024
I am very happy with Omnisend, especially for their next-level customer service. They always respond promptly and are always very attentive! I also like the platform, it is pretty comprehensive and straight-forward.
Thank you for your great feedback! We're glad you're enjoying our App and found our agent's help valuable. Making things easy for our customers is our goal, and we're happy our team could make a difference for you. We appreciate your business and look forward to helping you again soon!
April 2, 2024
Love this marketing platform. The videos they make and chat support is amazing. Still playing around but I think it's a winner for now
Thank you for your wonderful feedback! We're thrilled that you're enjoying our App and that our agent was able to assist you effectively. Making the customer experience smooth and enjoyable is our priority, and we're delighted that our team could contribute positively to your experience. We value your business and eagerly anticipate the opportunity to assist you again in the future!
March 30, 2024
Great email marketing program. I've used Constant Contact for years, there is a learning curve. It takes doing and doing, like life!!!
Hello there! Thank you for your feedback! We're thrilled to hear that you're enjoying our App. We're here to support you and ensure your continued satisfaction with our 24/7 customer support. Cheers to your success!
March 29, 2024
This is awesome app When I asked question, Baarath told me how to set up. He was so kind and helpful. Thank you !!!
Hi there! Thank you for your amazing feedback! We're delighted to hear that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you. We appreciate your business and look forward to serving you again in the future!