All reviews

Rating Breakdown

  • 5
    89% (5,254 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (203 ratings)
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5 / 5 Share

May 17, 2023

Schneller Kundenservice (thx to Luiz!), tolle Segmentierungsmöglichkeiten, super automatische Flows und tolle Einstellungsmöglichkeiten. Es gibt eigentlich nichts, was sich nicht einstellen lässt.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

Joy from Omnisend very good support! Very happy customer. Thank you for your kind support we like very much.

Using app

9 months

Total reviews

5

Average rating

4.4

5 / 5 Share

May 16, 2023

The greatest app I've ever tried by far . Easy to use, with everything pre built, makes it easier for even an absolute beginner to master the art of Email Marketing. And the best part...They have an excuisite customer service. They've helped me with all my questions (setup, automations, pricing) quickly and effectively! Salma helped me pick the right plan for our needs and answered all my questions regarding the set up of automations for our business. Don't think it for a minute, just install it !

Using app

About 6 hours

Total reviews

8

Average rating

3.9

Developer Reply

Hey there, Thanks a bunch for sharing your awesome review of our app! We're stoked to hear that it's the best one you've ever tried for Email marketing. Making it user-friendly, especially for beginners, is something we've worked hard on, so we're thrilled that you found it easy to use with all the pre-built features. It's fantastic to know that our customer service rocked your socks off! We pride ourselves on providing top-notch support, and we're delighted that Salma could help you out with everything from setting up to automations and pricing. We'll make sure to give her a pat on the back for a job well done. We can't thank you enough for encouraging others to give our app a shot. Your trust and endorsement mean the world to us, and we're committed to keeping up the good work and keeping you satisfied. If you ever need any more assistance or have more questions down the road, don't hesitate to give us a shout. We're always here to lend you a hand!

5 / 5 Share

May 16, 2023

Been using the app for more than 2 years, turned out great for almost anything they propose. I wasn't able to do anything i wanted of course but that is also fine, every development needs time. Today, I was able to reach very thorough information about a very specific detail thanks to Joy. It was at the same tame very pleasant talking to him/her. Recommended.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

May 13, 2023

really like to use it. It is keep getting improved and is easier to use. But the price is a little bit high. The customer service responds quickly and is helpful. The representative Salma is able to provide a solution to me in a professional way.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 12, 2023

I recently had the opportunity to use Omnisend, and I must say it has been a game-changer for my marketing efforts. This platform offers an exceptional marketing automation experience that is truly remarkable. I did encountered some challenges with the application, but I received highly professional assistance from Luis, which promptly resolved the issues.

Using app

11 days

Total reviews

14

Average rating

3.6

5 / 5 Share

May 12, 2023

Successful & professional support at the help desk. They resolved all issues and helped to set up my first workflow

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

Omnisend's customer service is amazing!! They are there 24/7 and respond so quickly. Karine was totally awesome and helped me with a few of my issues and I'm close to finishing my welcome series now... yay!! Definitely recommend!!!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

We just started to use Omnisend and we are so happy we the new look and feel of our email. The app is very intuitive, very easy to use but if you get stuck with something the 24/7 support is always ready to help you. If you are looking for an email marketing app , I highly recommend you to give it a try.

Using app

About 1 month

Total reviews

8

Average rating

4.9

5 / 5 Share

May 11, 2023

Great app and great customer support! Highly recommended! Support is available whenever I have questions and help solve my issues fast!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2023

This has been my first marketing app, so I am still finalizing my thoughts overall BUT the customer service is so fast and knowledgeable! I always know it will not take long. I just finished up with Luiz. Thank you!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2023

Satisfied with the customer service of omnisend, the advisor Salma, answered my question in an excellent time and gave solutions to all my doubts, thank you

Using app

Almost 4 years

Total reviews

6

Average rating

4.8

5 / 5 Share

May 9, 2023

We received wonderful online support...the program etc. is a bit tricky up front--but once you work your way around it becomes easy. But most important - if you're stumped or have questions --just ask. They have greatly improved the online support and that saw us through to the end.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2023

As a newbie trying to figure out how everything works, the Omnisend support was friendly and efficient. My questions were answered and problems solved. Thank you, Joy!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2023

So far the app has been great. I have also reached out to support, and received the best support I've ever experienced. All my questions were answered within minutes by Baarath. Highly recommended.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2023

Andres from OmniSend was supportive with a clear outline for a solution on my issue. Great work, highly recommend there chat support! Problem solved in under 10 minutes

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 6, 2023

I contacted the support : Agustin and Deniz were a ten out to ten ! I also like to use Omnisend, a lot of features are pretty useful and interesting. I would have had the ability to create a survey without asking the emails of my users. If you want to add new templates

Using app

About 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

May 5, 2023

Omnisend has been one of our best partners with Monika as a really helpful and supportive account manager. Very flexible pricing plans and the recent automations have really helped us a lot. Versus competitors this is the cheapest if you want to send unlimited emails.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2023

I like a lot of the features of omnisend, the introduction, but the details are well done and at the same time very easy to master, also the latest AI writing is impressive, finally thank you Stefan, Andrés, and Karine for your patience in helping me with my problems

Using app

10 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 3, 2023

Beautiful support, Thank you very much to Luiz who provided me with clear and fast assistance, an extraordinary assistant who is very capable, polite, and quick. Highly recommended.

Store

Viliama

Using app

6 days

Total reviews

3

Average rating

5.0