All reviews

Rating Breakdown

  • 5
    89% (5,374 ratings)
  • 4
    5% (298 ratings)
  • 3
    1% (46 ratings)
  • 2
    1% (45 ratings)
  • 1
    3% (209 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 23, 2024

The ominisend team helps me a lot. Big big thanks to all of you guys.

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks a ton for the kind words! We’re thrilled to be your trusty sidekick on this email marketing adventure. If we had a trophy for best support team, we’d be polishing it right now, oh wait, we actually have one! 🏆 Let us know how we can help you next!

5 / 5 Share

Oct. 23, 2024

Kayque of the support team was incredibly helpful, providing a quick response and resolving our Shopify account issue promptly.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We’re glad to hear that Kayque was quick to help you out, like a coffee on a Monday morning, sometimes you just need that boost! If you need anything else, feel free to reach out—we’re always here to help! 😊

5 / 5 Share

Oct. 22, 2024

Kayque was very helpful and guided me thru changing my email. It was a complicated processs I didn't understand and his guidance was most appreciated.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re glad Kayque could help you navigate the email change, sometimes it feels like a maze! If you ever need more assistance, we’re just a message away! 😊

5 / 5 Share

Oct. 21, 2024

So far it's been super helpful and easy to use once you get the technical part established! But the support is great to walk you through it!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a ton! 🚀 Getting through the tech stuff can feel like solving a puzzle, but we’re thrilled our support team could help you piece it together. Now you’re all set for email marketing greatness! If you ever need a hint, we’re just a click away!

5 / 5 Share

Oct. 20, 2024

Très rapide pour répondre et surtout efficace.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup! We’re glad our support team was quick and got the job done. If we ever break any speed limits, just give us a shout! 🚀 Always here to help!

5 / 5 Share

Oct. 20, 2024

Super happy and easy to use! tried Klaviyo after using this but came back to this again.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the love! Sometimes you have to take a detour to realize you’re already at the best destination. Welcome back, happy to have you with us again! ❤️

5 / 5 Share

Oct. 19, 2024

Sanya was incredibly helpful today! She responded quickly and explained everything I needed to set up my automation. She was patient and professional. I thank her for her kindness and support.

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! It sounds like Sanya has a talent for making things clear and easy, automation setup can feel like a breeze with the right guide! 😊 If you need anything else, don’t hesitate to reach out. We’re always here to help!

5 / 5 Share

Oct. 18, 2024

Great platform and customer service!

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🌟 We’re thrilled to hear you’re enjoying our platform and service. If you have any questions or need assistance, just give us a shout, we’re here to help and make sure your experience stays great!

5 / 5 Share

Oct. 17, 2024

Je recommande cette aplication parce qu'elle a plein de potentiel dans mon busness, elle m'aide elargir mon cercle de client fais en sorte de les garder dans un long terme et plus besoin de faire des pubs pour faire des ventes. Un support avec une equipe tres doue et fiable tel que 'Mathías' qui m'a aider recemment a resoudre un soucis que j'avais apres avoir parler avec plusieur membre mais qui n'ont pas pu m'aider et en quelque seconde ce monsieur m'a donner le sourire je suis connnaissant

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour votre commentaire chaleureux! 🌟 We’re so glad Mathías could turn things around for you in just seconds, he’s got a real talent for that! 😊 If you ever need more smiles or support, you know where to find us. We’re always here to help (and maybe share a few more smiles along the way)!

5 / 5 Share

Oct. 17, 2024

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! 🌟 If you ever feel the need to share more about your experience, we’re all ears. In the meantime, we’re here if you need anything!

5 / 5 Share

Oct. 17, 2024

Really usefull app and amazing support. They do help in all aspects and quite fast.

Store

Dyut

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the awesome feedback! 😊 We’re thrilled to hear that you’re enjoying the app and our speedy support. If there’s anything else we can help with, we’re just a message away!

5 / 5 Share

Oct. 17, 2024

Thanks Chaymae for her help and kindness!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! 🌟 We’re thrilled to hear Chaymae was able to help you out. If you need anything else, just give us a shout!

5 / 5 Share

Oct. 16, 2024

PERFECT

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Short, sweet, and absolutely perfect, just like your review! 😄 Thanks for the love! If you ever need anything, we’re here to keep things running perfectly for you.

5 / 5 Share

Oct. 16, 2024

I signed up to omnisned 3 hours before my store was going live with zero idea how to do anything or verify DMARC records or any of that stuff. Maria was my support agent on live chat, and she was brilliant; she walked me through everything step by step until I did it, and I'm happy to say my emails are landing in the inbox; thank you, Maria, absolute legend.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Wow, jumping into Omnisend just hours before your store went live? Talk about pressure! 😅 Huge kudos to you for pulling it off, and to Maria for being the legend that she is! We’re thrilled to hear your emails are landing safely in inboxes. If you ever find yourself in another email marketing adventure, you know where to find us—Maria’s ready to save the day again! 🚀

5 / 5 Share

Oct. 16, 2024

Dilara, helped me with linking my omnisend to shopify. This was smooth process. Dilara at omnisend offered great service. The response time was quick and she walked me through the process to get my email/sms setup. The customer service was great

Store

urbane

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks a ton for the great feedback! 😊 We’re thrilled to hear that Dilara made the Shopify setup smooth, she’s our secret weapon when it comes to connecting the dots! ⚡ If you need anything else, we’re always just a quick message away. Happy emailing and SMS-in, let’s keep those campaigns flying high!

5 / 5 Share

Oct. 16, 2024

Great! App is awesome, customer service is 5/5. The free plan lets you do quite a lot, I will not hesitate to upgrade when I reach the email limit.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the great review! 😊 We’re thrilled to hear that you’re loving the app and that our customer service has been 5/5 for you. It’s awesome to know the free plan is serving you well, and we’re excited for you to upgrade when the time comes! If you ever need anything in the meantime, we’re just a message away.

5 / 5 Share

Oct. 14, 2024

I'm so glad Ominsend was suggested to me by another merchant. E-mail marketing has always seemed daunting and overwhelming, I didn't know how to begin or where I could get help. Omnisend has been brilliant, I hope to get enough subscribers to move up to a paid plan and make good use of all features available. I wouldn't hesitate.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the fantastic feedback! 🌟 We’re thrilled to hear that Omnisend has made your email marketing journey feel less like climbing Mount Everest and more like a walk in the park! It’s great to see your enthusiasm for growing your subscriber list - we’re here to support you every step of the way! If you ever need assistance or tips on maximizing those features, don’t hesitate to reach out. Keep up the great work!

5 / 5 Share

Oct. 14, 2024

We gebruiken Omnisend al jaren met veel plezier en mooie resultaten. Afgelopen week had ik een probleem met mijn creditcard. Gelukkig werd ik snel geholpen door Saleh Heel fijn contact!

Using app

Over 3 years

Total reviews

4

Average rating

4.5

Developer Reply

Bedankt voor je lieve woorden! We’re so happy to hear Omnisend has been part of your success for years—and that Saleh swooped in to save the day with your credit card issue. Looks like we’re not just good with emails, but with wallets too! 😂 Always here whenever you need us!

5 / 5 Share

Oct. 13, 2024

So far I have found it very easy to use and the automations are so well set up that its basically all done for you.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! 🌟 We’re glad to hear that Omnisend’s ease of use and automations are making your email marketing a breeze. It’s awesome to know things are running smoothly for you—just the way it should be! If you ever need assistance or have questions, we’re always here to help.

5 / 5 Share

Oct. 11, 2024

What a pleasure to meet Chaymae and ask her for help. She really helped me a lot and I learned some new stuff. Thank you so much

Store

Domumm

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

It’s awesome to hear Chaymae not only helped but also added to your knowledge! That’s the kind of support we’re all about. 😊