Omnisend Email Marketing & SMS

May 2, 2023

Just downloaded and set up. It's great, simple and user friendly. Great pre build templates to select from, which give option to customise each. Perfect branding personalisation, it's simple but effective. Allows for more brand effective representation ability. Also like the idea you can also submit ideas on more templates...

June 5, 2023

Another great experience. Plenty of hand holding and expert advice from Diego today while trying to verify my domain. Thank you so much! I literally couldn't have done it without you. So far so good! Just signed up. I had one little question so got on the chat and received an answer back from the lovely Baarath super quick. Then a follow up message to make sure I got the answer I was after and did I need anything further. I'm looking forward to properly getting started but I am so impressed with their customer support that I can't see there being any problems at all. It's a welcome change! Thanks!

May 2, 2023

I have been using Omnisend for a few weeks now. The app is quite easy to understand and when you have a problem, like me today, the customer service is very responsive and gives good solutions to help. Thanks Joy for your help today :)

May 1, 2023

Always helpful and real time assistance with questions. Salma dealt with my query this morning efficiently, quickly and with plenty of detail (including screenshots) - this was super useful and allows us to move forward with more knowledge!

April 28, 2023

I am new to Omnisend and transitioning from a few other apps- this can be an overwhelming task especially in the middle of busy season. Marketing is daunting on it's own for small business owners and I had QUESTIONS! Kamilia was patient, kind and answered everything in detail while providing more than i asked for. The app itself seems to be well designed and I look forward to exploring it more. So far so good, top notch customer service is something that I look for because sometimes you just need a person to help, not a bot.

April 28, 2023

We had a problem with some emails and credit, but with the helpful staff and support 24/7 they helped us and fixed the issue within 48h! Thanks to Matija for helping us and getting all our questions answered. Keep the good work and a good customer service.

April 27, 2023

Great support today from Deniz. He explained how to sunset contacts who do not open mails or make sales. I will be doing this next. Thanks a lot.

April 26, 2023

Andres was very helpful and so far he app is 5 stars! The email set up has been pretty simple but easy to complete in a work day.

April 26, 2023

I just wanted to thank Karine for her assistance in resolving my issue. Thanks for the help, everything is now working perfectly. I appreciate her expertise, her willingness to listen, and the time she took to help me. Her assistance was invaluable, and I cannot thank her enough. I am truly grateful for her support.

April 26, 2023

Been on Omnisend several months now after using Shopify's native email campaigns. I sometimes get lost in the weeds since Omnisend is so much more powerful, but patient support personnel like Luiz makes it easy to understand!

April 26, 2023

Excellent Quality service! All my inquiries sere promptly attended to and my issue was resolved within a few hours. Thanks to Salma.

April 26, 2023

Great support from Joy at Omnisend when wanting to create new forms. Needed the subscribers to get into an email automation flow directly after signup.

April 25, 2023

I've been using Omnisend since 2019 and they're always prompt to assist with any troubleshooting I've had. My recent experiences with Baarath and Luiz was very helpful and now I have my customer preferences set up to offer opt-outs for special occasions.

April 24, 2023

I have just started playing around with Omnisend and so far really like it. I had a couple problems (that ended up being so simple) at the start and customer service was incredible, Karine was so helpful.

April 24, 2023

Amazing support. Can't recommend it enough... great features and support team answers within minutes!!! Big thank you to Diego, Stefan and Karine you guys are truly amazing and helped us so much.

April 24, 2023

Had pleasure getting assisted by Joy. We've resolved some of my struggles while connecting Shopify with Omnisend and Multiparcels app.

April 22, 2023

The best email mktg app for shopify. User friendly and easy to use, tons of customization options and great customer support.

April 21, 2023

All round best solution - we've used various email marketing software apps over the past few years from Mailchimp to Klayvio to others but the easiest, quickest app to build campaigns, automations and forms is Omnisend - in my opinion, the emails have a better delivery rate which increases sales to which is pretty critical. Omnisend is the only Email / SMS marketing solution we install on our new stores now.

April 21, 2023

Excellent app! I use it for all my email newsletters and automations. They are very helpful and answer within 5 minutes when you need them!

April 20, 2023

Good app! Easy to use and set up email flows. Supportive customer service when you have questions. Baarath and Luiz are very helpful!