Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.8
feedback
2,879
chart
#82
All reviews
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Feb. 15, 2024
Luiz from Omnisend did an amazing job helping me navigate the new rules in order to keep up-to-date with email best practices. When I was having an issue verifying my SPF TXT update in the domains section through the Shopify platform, he checked in to make sure I was able to figure it out. Thanks!
Feb. 15, 2024
Dilara Was extremely helpful and guided me through what i needed to do, step by step!
Feb. 14, 2024
I have used this email service for over 4 years and it is SO user friendly. The customer service is also TOP NOTCH. I'm not very computer literate, so when something needs to be programmed, I need to be walked through like a baby. Recently, Didem was INSANELY patient as they walked me step by step with updating my domain. They were AMAZING!!
Feb. 12, 2024
App is very user-friendly and allows for a great deal of customisation. The free plan is full-featured and gives you plenty of time to evaluate the app for your business... you would only need to upgrade once your audience grows beyond about 200-500 names. But by far the best thing with this app is the Customer Support - they are 100% responsive, available around the clock and know their app and marketing strategy inside and out. They have not yet failed to answer any of my questions, no matter how technical or difficult the questions were, and were always very detailed and courteous with their responses. Very creditworthy team and application, you won't go wrong installing this app.
Feb. 12, 2024
I have had a great experience with Omnisend and any time I have come across a challenge the customer service team have been fantastic. Quick responses, polite and patient. Particularly grateful for Beran's help with an issue. It is reassuring to know there is help at help if you need it.
Feb. 12, 2024
Dilara was a huge help when I was trying to finish up my domain verification process and finishing setting up my email collection on the wheel of fortune, Thanks so much
Feb. 10, 2024
Kayque was absolutely amazing. I had no idea how to set up my new DNS settings and the patience he took with me was above and beyond my expectations. THANK YOU!!!
Feb. 10, 2024
It is very easy to work with, lots of functions, amazing fast customer support, and their free package gives lots of value <3
Feb. 12, 2024
Agustín helped me through the domain verification issues thoroughly. They made sure I was comfortable and understood every aspect of the process I went through
Feb. 9, 2024
We received excellent and prompt assistance from Maria. Thank you very much for your help!
Feb. 9, 2024
New to email marketing. I tried Klaviyo but found it too complex and their approach a bit pushy...so moved to Omnisend. I am finding it far easier and better to use, with super friendly and helpful customer service.
Feb. 8, 2024
Tech support is amazing! Karine helped me with my email list emergencies. She responded quickly and stuck with me until my issues were handled.
Feb. 7, 2024
I had an issue setting up the new requirements for email marketing and received extremely fast and helpful service from Baarath. A great program with great support.
Feb. 7, 2024
Luiz is my hero, spent hours pulling my hair out the night before, he solved the issue in 1 minute.
Feb. 7, 2024
Beran and Sila were super helpful in getting our domain up and running for the new email requirements for Gmail.
Feb. 7, 2024
Beran has been a great help with support. thank you! The customer support is excellent! smooth process overall