All reviews

Rating Breakdown

  • 5
    89% (2,633 ratings)
  • 4
    4% (126 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (25 ratings)
  • 1
    5% (139 ratings)

Reviews with Text

  • 93% (2,746)
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5 / 5 Share

May 31, 2024

Easy to use with great features

Store

Dai-KOR

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, Thank you for your review! We're glad to hear that you find the app easy to use with great features. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

5 / 5 Share

May 28, 2024

thx sanya!!! excellent and professional service. timely solve my problems.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Hello there, Thank you for your feedback! We're glad to hear that Sanya provided you with excellent and professional service, and that your problems were solved in a timely manner. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

5 / 5 Share

May 26, 2024

Omnisend is incredibly easy to use, and their customer support is excellent. Dilara, in particular, has been very friendly and responds quickly to any questions I have. Highly recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your review! We're delighted to hear that you find Omnisend easy to use and that our customer support has been excellent. We appreciate your recommendation and are here to support you every step of the way. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

5 / 5 Share

May 24, 2024

I have been using Omnisend for over a year now and really love it! Their offers keep improving (I love the new review feature) and their customer service is great. I have been helped by many different service agents and they are all friendly and helpful. Would recommend!

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hello there, Thank you for your review! We're thrilled to hear that you've been using Omnisend for over a year and that you love it. It's great to know that you appreciate our continuous improvements, such as the new review feature, and that you find our customer service great. We're glad to hear that our service agents have been friendly and helpful. Your recommendation means a lot to us! If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

5 / 5 Share

May 22, 2024

Easy to use with excellent integration and great customer service - always helpful when you get stuck on something. Was helped today by Maria who was great. Highly recommend Omnisend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, Thank you for your review! We're delighted to hear that you find Omnisend easy to use, with excellent integration and great customer service. It's wonderful to know that Maria was able to assist you effectively. We appreciate your recommendation and are here to help whenever you need assistance.

5 / 5 Share

May 22, 2024

This app is great and the service is wonderful. Sila was fantastic at helping me with split workflows.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, Thank you for your review! We're glad to hear that you find the app great and the service wonderful. It's fantastic to know that Sila was able to help you with split workflows. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

5 / 5 Share

May 22, 2024

I am really happy using Omnisend for our Email Marketings. Their customer service is amazing and the app is very useful for any kind of marketing needs. Also thank you very much to Johhny for his helps!

Using app

Almost 5 years

Total reviews

6

Average rating

5.0

Developer Reply

Hello there, Thank you for your review! We're glad to hear that you're happy using Omnisend for your email marketing. It's great to know that our customer service has been amazing, and the app meets your marketing needs. If you have any more questions or require further assistance, please don't hesitate to reach out. We're here to help!

5 / 5 Share

May 21, 2024

Great APP so far. Has been wonderful and a lot more to learn.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your review! We're thrilled to hear that you're enjoying the app so far and finding it wonderful. There's always more to explore and learn, and we're here to support you every step of the way. If you have any questions or need further assistance, feel free to reach out.

5 / 5 Share

May 20, 2024

Omnisend is by far the best marketing app I've ever used. The templates are easy to modify, creating one from scratch is equally as simple. The customer support is outstanding, responding to every question professionally and to the point. Very happy with Omnisend overall!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your review! We're delighted to hear that you're very happy with Omnisend. It's great to know that you find the templates easy to modify and creating new ones simple. We're also pleased to hear that our customer support has been outstanding. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

5 / 5 Share

May 18, 2024

Best e-mail app for automations and campaigns with even better customer support. Didem is amazing, she helped me set automation with screenshots, video and advices. Customer support is really on another level. Thank you!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello there, Thank you for your review! We're thrilled to hear that you find our app the best for automations and campaigns, and that our customer support is exceptional. We're glad Didem could assist you effectively with screenshots, video, and advice. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

5 / 5 Share

May 15, 2024

First of all, thanks to Mr. Deniz. It is a very successful application.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, Thank you for your feedback! We appreciate Deniz's contribution and are delighted to hear that you find the application very successful. If you have any questions or need further assistance, please feel free to reach out. We're here to help!

5 / 5 Share

May 15, 2024

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, Thank you for your feedback! We're thrilled to hear that you're enjoying our App. We're here to support you and ensure your continued satisfaction with our 24/7 customer support. Cheers to your success!

5 / 5 Share

May 15, 2024

Baarath was a great help when preparing the more intricate flows, thank you!

Store

Newlyfe

Using app

28 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello there, Thank you for your review! We're glad to hear that our team was helpful in preparing the more intricate flows. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to support you!

5 / 5 Share

May 8, 2024

Luiz at ominsend was a great help. My query was dealt with quicky and I am very happy with the service I recieved.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your review! We're delighted to hear that Luiz provided you with great assistance and that your query was resolved quickly. Your satisfaction is important to us, and we're glad to have provided you with excellent service. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

5 / 5 Share

May 1, 2024

Here just to write a review on Dilara, she is always so quick and responsive to my enquiries. Her help is always informative and always answers all my questions.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, Thank you for your review! We're pleased to hear that our support team, especially Dilara, has been quick and responsive in addressing your inquiries. Providing informative assistance and ensuring all your questions are answered is our priority. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!

5 / 5 Share

April 30, 2024

Omnisend truly has it all! It is beginner friendly and it top notch metrics that show how the app brings revenue to our store. The free plan version also includes so much as it is. It integrates seemlesly with Shopify. Their education libraries and blogs on marketing are also very helpful. What I love the most is their customer service. I always get quick replies from their team. Today especially Dilara went out of her way to keep following up with me, and even sent me a screen recording with instructions on how to fix my problem in under a couple minutes.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, Thank you for your positive review! We're glad you find Omnisend beginner-friendly, with top-notch metrics and seamless Shopify integration. Our free plan offers extensive features, and our educational resources are helpful. We prioritize excellent customer service, and we're pleased Dilara provided quick and effective assistance. If you need further help, don't hesitate to reach out!

5 / 5 Share

April 29, 2024

I received great help from Sanya. She was quick and thorough. I upgraded my plan to best accommodate my needs.

Using app

8 months

Total reviews

4

Average rating

4.3

Developer Reply

Hello there, Thank you for your positive feedback! We're delighted to hear that Sanya provided you with great help and that she was quick and thorough in assisting you. It's fantastic to know that you were able to upgrade your plan to better accommodate your needs with her guidance. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!

5 / 5 Share

April 29, 2024

Beran provided exceptional support. Patient and helpful, Beran addressed my concerns promptly. His expertise and friendly manner made the experience a pleasure. Highly recommend!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, Thank you for your glowing review! We're thrilled to hear that our agent provided you with exceptional support. It's fantastic to know that Beran's patience and helpfulness in addressing your concerns promptly made for a pleasant experience. We appreciate your recommendation and are grateful for your kind words. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

5 / 5 Share

April 29, 2024

Luiz was so helpful and efficient in helping me solve my problem. I'm very impressed with Omnisend.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, Thank you for your fantastic review! We're thrilled to hear that Luiz provided you with helpful and efficient assistance in resolving your issue. Your satisfaction is our priority, and we're delighted that you're impressed with Omnisend. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!

5 / 5 Share

April 25, 2024

Baarath is a very good man,he is very patience.Thank you for solving my problem.

Store

LISPOO

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your kind words! We're glad to hear that Baarath provided you with excellent assistance and displayed patience in resolving your issue. Customer satisfaction is our priority, and we're pleased we could help solve your problem. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support you!