All reviews

Rating Breakdown

  • 5
    89% (5,254 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (203 ratings)
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5 / 5 Share

April 20, 2023

Very helpful, LUIZ quickly helped me with my problem and guided me on what steps to take. thank you, very user friendly!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

LOVE this app!! Very user friendly and easy to navigate. When I had a problem understanding how to integrate discounts, Deniz was able to assist me without delay and came to my rescue when I needed help. My problem was addressed and solved within about 10 minutes of my reaching out. Customer service is top-notch and I am confident that any future questions will be answered immediately. Thank you, Deniz!!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2023

Great service from Joy today, very easy and educational!

Using app

Over 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

April 19, 2023

I have tried other email marketing apps both for my own site and other companies and this has been by far my favorite because it does so many things and is so easy to use. Other apps do not have the same features and some of them added a lot of unused javascript on my site which was slowing it down tremendously. Karine was a huge help when I was having an issue setting something up. I was able to fix it quickly. I definitely recommend Omnisend, anything other app is just a waste of time.

Using app

12 days

Total reviews

4

Average rating

4.8

5 / 5 Share

April 19, 2023

Luiz was awesome. He helped me immediately and answered all my questions. App seems to be really good so far.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Luiz was fantastic with support. I had a question and it was answered promptly and fixed my issue! Great app and support!

Store

stumbul

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2023

Great app with many features that are easy & quick to set up along with great customer service. @Salma

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Overall this app top notch. Has everything I need in terms of email marketing all in one platform. Great support service as well, really impressed.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

April 19, 2023

Great support ! I got my answer very quickly in about 1 or 2 minuntes ! Thank you Matija for your precious help !

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2023

The amazing support of Omnisend and the professionality of Matija has convinced me to use Omnisend and to shift to a payable abo later on. I have tried many apps but nothing works better than omnisend and the 24/7 support is amazing also during the free trial.

Store

Mālama

Using app

7 days

Total reviews

10

Average rating

4.6

5 / 5 Share

April 19, 2023

Deniz has been very helpful today! I am completely new to Omnisend, I had a question, and she replied clearly and with friendliness.

Store

eKodoKi

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Matija and Sanya were incredibly helpful in resolving various issues for me, even though I was still an unpaid merchant. They even went as far as recording instructional videos themselves!!! It was truly amazing!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Just started using this app, clean interface and exceptionally incredible customer support. Matija was a tremendous help!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2023

We've been helped by Blayne and Luiz and they're both so great! We always receive responses very quickly and they always work quickly to find us helpful answers (even to hyperspecific questions). We love Omnisend so much especially after transitioning from another email platform, it's extremely intuitive and they always take suggestions for further developments into consideration.

Store

Stimagz

Using app

27 days

Total reviews

8

Average rating

4.5

5 / 5 Share

April 18, 2023

We've been using Omnisend for several years now and are very happy. They also have good customer service. Thank you to Joy for helping me with a small issue recently.

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 18, 2023

Omnisend makes my email marketing so easy! Big thanks to Matija who was able to help me with a billing question.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2023

I have been using this app for a few year now and very happy with it. Salma today helped me and she was very good

Using app

About 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

April 18, 2023

Omnisend is great service and Deniz from the support team is very kind and helpful. Really happy to use this service.

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 17, 2023

This was my first experience using Omnisend and their Live Chat feature. Andres responded quickly provided visuals on how I could remove content in the footer of my email. Overall the app is user friendly and has a great support team.

Store

CaliWu

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2023

Salma was very helpful in helping me understand how to create a landing page. Really enjoyed the customer service (not something I can say often).

Using app

10 months

Total reviews

1

Average rating

5.0