All reviews

Rating Breakdown

  • 5
    89% (2,571 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (27 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,709)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 6, 2024

OmniSend has transformed our Shopify store's email marketing. The integration is seamless, syncing data effortlessly for highly targeted campaigns. The automation is powerful, offering pre-built workflows for various customer journey stages. The drag-and-drop editor is user-friendly, and robust analytics provide valuable insights. Special kudos to Kayque, the support manager, for responsive and helpful assistance. OmniSend, with its simplicity and Kayque's support, is a must for Shopify merchants seeking a powerful email marketing solution.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Easy to use and a much more affordable option than some of the others I looked at. Their help chat is top notch.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Thanks so much, Beran for your great and informative video Tutorials. They were very helpful. Much appreciated.

Store

Aviiana

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Beran helped me with setting up my records to verify with sending emails! Been stuck on doing the records for a week straight and the customer service came through. OMNISEND IS THE APP

Store

SZNIUM

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Beran is AMAZING! So Helpful and always goes above and beyond. Very helpful and quick responses.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Great help from Beran on the chat support. Was having problem with getting the DNS records verified. I'm still testing out the app before I upgrade to paid plan, but things are looking good.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Sehr kompetenter Service und hilfreiche Tipps! Agustin und seine Kollegen haben uns innerhalb weniger Stunden mit einem Problem beim DOI helfen können.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

Karine was super quick and helpful to resolve some issue we were having with the new email rules. We needed to get out an email campaign that day and had the issue resolved within minutes. Perfect customer service.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

I'm brand new to the app and to Shopify and had a number of questions- Didem was very helpful in getting me up and running quickly!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Omnisend is easy to use and the customer service is excellent!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

Denis very helpful and fast - thanks!

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Customer service was super helpful and got my problem corrected quickly! Thank you!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Great product, works well. Support is a breeze. We had an issue with verification of emails for sending using the new DMARK/DKIM setup, but Maria helped us solve it in a blink. Top support, great product.

Using app

4 months

Total reviews

3

Average rating

3.3

5 / 5 Share

Feb. 1, 2024

Luiz knew exactly how to help and gave me easy-to-follow instructions. He was friendly and professional too!

Using app

About 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 1, 2024

HIGHLY Recommended! I love that you can automate all the SMS and Email through one app. The one thing that has sold me on this app and made it worth it is the customer service. They are always quick, efficient and so helpful. I don't always understand what I am doing and they are always so patient.

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Luiz helped us troubleshoot our domain authentication issues, literally on and off all day, through chat-- even though he had multiple other clients to help. He made sure we were up and running by the end of the business day. I cannot thank you enough, Luiz. We appreciate you and your expertise!

Store

Alchemy

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Their customer service is great! The app itself is good enough, but we truly appreciate that if any issues arise, they are quick to respond & very helpful.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Dilara was great! She helped me get the DNS and TXT records all corrected as I was nearly going insane trying to figure it out on my own. Thank you so much!!!! :D

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Beran was super helpful with my tech roadblocks. Things are up and running now thanks to him and timing was great as well 5/5

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Great customer service. They walked me through what I needed in about 20mins (setting up code on the back end of shopify). Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0