Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.8
feedback
2,879
chart
#82
All reviews
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Jan. 30, 2024
Their customer service is exceptional - very fast, attentive, and kind (I had Beran helping me). There are lots of services and platforms out there but it's hard to get a good customer service these days. So I do appreciate them.
Jan. 30, 2024
Thank you Baren for the help and support! You got my needs taken care of very quickly!
Jan. 30, 2024
This app has been so great for email marketing - for someone who is not the most tech savvy, the setup is seamless and makes creating campaigns and automations a breeze. I recently had a difficult time transitioning to a custom domain, but customer service was quick and ready to help. Beran was wonderful with helping step by step to fix this issue and was so kind and patient. I’m so glad to have omnisend for my business.
Jan. 30, 2024
Customer support is excellent. Love how you can edit all the emails and give your own look and feel!
Jan. 30, 2024
It's a really easy app to use, I can build beautiful emails easily and I have a template I copy each month so it is seamless. When I needed to ask for some help with a few domain queries, Maria was amazing and I wish I'd asked earlier! She had me sorted in 5 minutes flat. Great service and wonderful app.
Jan. 30, 2024
Beran was very kind and helpful and my problem was solved super fast! Thank you very much! This app is very very useful.
Jan. 29, 2024
Excellent customer service by Kayque - super timely, direct, clear - got what I needed to get done!
Jan. 29, 2024
Ominend est un CRM vraiment génial et facile d'utilisation. Le support technique est très efficace et disponible. Merci à Dilara pour sa patience et sa recherche de solution. le problème est désormais réglé.
Jan. 29, 2024
Dilara was super helpful in resolving my issues quickly. Very pleased with Omnisend!
Jan. 27, 2024
I love Omnisend for my bulk emailing. Their customer service is swift and thorough as well. Sanya helped me at 1 am with something I was having trouble understanding. She responded almost instantly each time I sent her a question. She explained everything in detail with pictures to help me navigate! Customer service is a big deal to me and she definitely gets an A+!
Jan. 26, 2024
This software is great, all basic functions are free, and it is very seller-friendly. When you encounter a problem, the customer service responds promptly and will help you solve the problem comprehensively, which is great. I would like to give special praise to customer service Dilara, she is really great.
Jan. 25, 2024
Kayque has been most helpful in resolving an email verification issue that we had. Quick and intelligent responses. And after hours too!
Jan. 24, 2024
The customer support is excellent! I had multiple questions on various topics including billing and automatcation, and Agustin was able to quickly answer each one. He even followed up a day later to see if anything else was needed. I sincerely appreciate their continued efforts and responsiveness.
Jan. 24, 2024
Beran was a GREAT help, really appreciate the quick and helpful response provided, and left me with a peace of mind knowing that if I have any questions or concerns, I can reach out to the support anytime, wonderful! The support team is fantastic! Satisfied!
Jan. 22, 2024
Beran is very helpful and patient. And very professional. The problem was solved perfectly.