Omnisend Email Marketing & SMS
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Eduarda was very kind and helpful. I asked multiple times but she supported me step by step with patience. Thank you very much.
Eduarda deserves a gold medal for her patience, and this review feels like one! 🏅 Thank you for sharing your experience—it’s wonderful to hear how helpful and kind she was. We’re here whenever you need us!
Mariia is EXCELLENT and help me naviagate an issue I was having quickly and accurately. Very happy with the resolution, thank you!
Thank you for the awesome review! 😊 Mariia truly is excellent - we’re seriously thinking about cloning her with all the great feedback she gets! 😉 We’re thrilled to know your issue was resolved quickly and to your satisfaction. Don’t hesitate to reach out if you need anything else!
Always loved using Omnisend, find it so easy to use and assistance is always on hand. Dealt with Burak at Omnisend and they were so helpful and kind.
We’re blushing over here! 😊 So glad Omnisend is making life easier for you—it’s what we’re here for. And Burak? We think they deserve a trophy for being so helpful and kind (though they’ll probably settle for this amazing review)! Thanks for sharing!
Salma was very fast and really helpful fixing currency problem on our multi-store accounts. Thank you!
Salma to the rescue! 😊 We’re so happy to hear she got your currency issue sorted out in no time. Thanks for your kind words—let us know if there’s ever another tricky situation that needs solving!
Dilara helped fast and polite
Thank you for the kind words! We’re thrilled to hear that Dilara’s speedy and polite assistance made your day a little easier. We’ll make sure to pass this along—compliments like yours are what keep us all smiling! 😊
I had such a great experience with Sanya from customer service! They were incredibly helpful and got straight to the point, which I really appreciated. Not only did they address my questions quickly and clearly, but they also went above and beyond by providing me with some really useful resources and help me verify some stuff right away. Their professionalism and efficiency made the whole process so smooth. Huge thanks to Sanya for their outstanding support!
Wow, thank you for the glowing review! 🌟 Sanya’s professional and efficient service really shines, doesn’t it? We’re so glad we could help you get everything sorted. Feel free to reach out anytime for more great service!
First class! Prompt and friendly response.
Thank you for the kind words! We aim to keep our responses as prompt and friendly as a coffee delivery on a Monday morning! ☕ Glad we could help!
Sila helped me to fix the issue I got when I was struggling some problem on the mobile version. Very kind and wonderful Service! I will keep going to use. I recommend this app to other shop owners too!
Big thanks to Sila for saving the day (and your mobile version)! 😄 We’re thrilled to hear you’re sticking with us, and we appreciate the recommendation. Here’s to many more smooth sailing experiences!
Must say - this app works good and their support is really good. They have helped us in getting the right plan and we are happy with overall performance
We appreciate your kind words! We’re so glad the app and support team helped you find the right plan. Here’s to even more success ahead! 🚀
@Maria from omnisend was super helpful. I am not a website wiz, so she made the journey when I had trouble with the set up so much easier. Thank you!
So glad Maria could smooth out the setup process! Who needs to be a website wiz when you’ve got backup like that? 😊 Thanks for the shoutout!
Great app and support from Mariia. Highly recommend to try it out :)
Appreciate the recommendation! Mariia and the team are doing a little happy dance—thanks for making our day brighter. 😄
I can not thank this company and Baka enough. I have been trying for weeks to create my own segment through Shopify email, with no success. Within 60 minutes, Baka has helped me rectify this and i am now ready to create a successful campaign. Thank you.
Thanks so much for the great review! We’re thrilled to hear that Baka could help you get everything sorted in record time. Now you’re all set for that successful campaign—no more weeks of waiting! 😄 Best of luck with it!
Omnisend had been recommended to me as an easy to use alternative to other email marketing platforms, and I've been finding it excellent for my needs so far. I love how easy it is to build your emails with simple templates, and an easy to use drag and drop interface. Great customer service too - I needed help connecting my domain to my sender email which I was finding quite confusing, but the advisor Mariia helped me step by step. Would highly recommend.
Thank you for the fantastic review! We’re thrilled to hear that Omnisend is meeting your needs and that Mariia was able to guide you through the domain setup—she’s got some serious problem-solving skills! Don’t hesitate to reach out whenever you need more help. We’re always here for you!
Perfect app for email marketing. All you need and more. Even offers forms (pop-ups). Newbie friendly, very easy to use. Support is very friendly and helped me in no time. Definitely recommend.
Wow, thanks for the fantastic review! We’re so happy to hear Omnisend is hitting all the marks for you, and that our support team had your back in record time! Here’s to even more smooth sailing 😉
I am new to Shopify and just getting familiar with Omnisend, but so far their customer service has been great and very fast.
It’s great to have you here! If you ever need a guide, a friendly nudge, or just a little tech support TLC, you know where to find us. 😊 Thanks for the kind words!
I like this app a lot, and I am deeply thankful for support teams for their help, especially Johnny and Dilara, who was on my case. Super quickly and very professional. Thank You, guys a lot!
Thanks a lot for the awesome feedback! Johnny and Dilara will be doing a happy dance knowing their support helped you. We’ve got your back, anytime you need it, just give us a shout!
The way i was helped by Maria to set up automated welcoming mail and DNS settings in my shopify was incredible! step by step and patiently I was helped through the whole process. This app has amazing feautures and I'm so ready to use and discover them all ! big ups to Omnisend and MARIA !
Thanks for the shout-out! Maria’s step-by-step guide is pretty much a VIP tour of Omnisend. We're thrilled you're ready to dive into all the features – just don’t blame us if you end up hooked! Big ups right back at you, and here’s to smooth automations and many welcoming emails ahead!
Excellent Excellent customer service. The Best I've ever experienced:-)
Wow, double ‘Excellent’, we’re feeling extra proud! 😊 Thanks for the kind words, and we’re so glad our customer service made such an impression. We’ll keep aiming for the best!
Maria communicated really well and was very helpful, Appreciate her efforts
Thanks for the kind words! Maria’s effort to make things smooth and easy is truly appreciated, and we love seeing that recognized. She’ll be thrilled to hear your feedback!
Moved to this from shopify email. Its amazing platform with its own features and mess. However, its customer support is amazing man! They're always ready to help you out. Recently, I had an issue with the domain related things and this agent Maria helped me out in a few minutes. She was outstanding, smart, and knowledgeable. I'm looking forward to this platform.
Welcome to the Omnisend where support is always ready to save the day! Maria will be thrilled to hear your praise, she’s definitely our DNS expert! Thanks for the awesome review, and we’re looking forward to many more successful campaigns with you!
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