Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.8
Feedback
2,927
Reviews
Chart
#62
Shopify

All reviews

5 / 5 Share
Aug. 19, 2024

Dilara is very good.Very professional

Store Using app Total reviews Average rating
MAGiC jOHN About 2 years 7 4.4
Developer Reply

Hello there, Thank you for your feedback! We're delighted to hear that Dilara provided you with professional and helpful support. If you need anything else, don't hesitate to reach out!

5 / 5 Share
Aug. 16, 2024

Omnisend has everything a small business needs to success at email marketing as well as great customer service. Any time i have had a problem, they have been there.

Store Using app Total reviews Average rating
Mahogany House 7 months 4 4.8
Developer Reply

Hello there, Thank you so much for your kind words! We're delighted to know that Omnisend has been a great asset to your business and that our support team has been there for you when needed. We’re committed to helping you succeed with your email marketing, and it’s wonderful to see it making a difference. If you ever need anything, don’t hesitate to reach out—we’re always here to help!

5 / 5 Share
Aug. 16, 2024

The app provides excellent support for our marketing campaigns and we generate important additional sales as a result. Setting it up was very easy. We were also able to count on Johnny's fast and competent support when it came to changing our store. Thanks for the great help and we recommend the app to everyone else.

Store Using app Total reviews Average rating
Jollyknits About 2 months 11 5.0
Developer Reply

Hello there, Thank you for your thoughtful review! We're thrilled that Omnisend is driving valuable results for your marketing campaigns and helping you generate additional sales. It's great to hear that the setup process was smooth and that Johnny provided the fast and competent support you needed during your store transition. Your recommendation is much appreciated, and we're here to continue supporting your success!

5 / 5 Share
Aug. 14, 2024

Pretty good customer support

Store Using app Total reviews Average rating
LuxenHome 12 months 3 5.0
Developer Reply

Hello there, Thank you for your review! We're glad to hear that you're satisfied with our customer support. We strive to provide the best assistance possible and are always here to help with any questions or issues you may have. Your feedback is much appreciated! 😊

5 / 5 Share
Aug. 14, 2024

Store Using app Total reviews Average rating
Mynimal 12 months 2 5.0
Developer Reply

Hello there, Thank you for the 5-star review! We're delighted to know that you're having a great experience. If there's anything more we can do for you, feel free to reach out. We're always here to help!

5 / 5 Share
Aug. 12, 2024

awesome app

Store Using app Total reviews Average rating
Developer Reply

Hello there, Thank you for your feedback! We're thrilled to hear you're enjoying the app. We strive to provide a seamless and powerful experience for all our users. Your satisfaction is our top priority, and we're here to support you every step of the way. If you ever need assistance or have any suggestions, feel free to reach out.

5 / 5 Share
Aug. 11, 2024

I was with omnisfied when I first started my business about 4 years ago. I left because the price got a little too high for my business. However I never forgot about omnisend so I came back and I'm glad to be back. The price is better & They have this new feature that allows you to delete invalid, spam, & voided emails that I love that's the main reason I left my last email marketing provider. So far everything is good.

Store Using app Total reviews Average rating
Dripping N Diamonds Almost 2 years 1 5.0
Developer Reply

Hello there, Thank you for sharing your experience! We're delighted to have you back with Omnisend. It's great to hear that you're enjoying the new features and finding the pricing more suitable for your business now. If you ever need assistance, our support team is here to help!

5 / 5 Share
Aug. 9, 2024

Eduarda was very helpful in resolving my issue. The Omnisend team is very professional and smart.

Store Using app Total reviews Average rating
BRADOUR 12 months 4 5.0
Developer Reply

Hello there, Thank you for the positive feedback! We're glad Eduarda was able to assist you effectively. If you need any more support or have further questions, don't hesitate to reach out!

5 / 5 Share
Aug. 9, 2024

Maria was very helpful! Overall very user-friendly and the customer service is great.

Store Using app Total reviews Average rating
Arte Comercializadora 7 days 12 5.0
Developer Reply

Hello there, Thank you for your feedback! We're glad to hear that Maria provided you with excellent support and that you find our platform user-friendly. If you need anything else, just let us know!

5 / 5 Share
Aug. 9, 2024

We have been using Omnisend for a couple of years now and I find them to be excellent, an easy interface to acheive complex workflows and the support is always near instant and super helpful. Sila resolved my issue in a matter of minutes and guided me through the resolution.

Store Using app Total reviews Average rating
The Orry Mill About 5 years 4 5.0
Developer Reply

Hello there, Thank you for sharing your experience! We're thrilled to hear that Omnisend has been serving you well over the years and that you find our interface easy to use for creating complex workflows. It's great to know that Sıla was able to resolve your issue quickly and guide you through the process. We appreciate your continued trust in Omnisend!

5 / 5 Share
Aug. 8, 2024

Real time, personable assistance. 10/10 support. Couldn't have asked for more. Cheers!

Store Using app Total reviews Average rating
Workshop Brewing NZ Almost 2 years 1 5.0
Developer Reply

Hello there, Thank you for the great feedback! We're thrilled to hear that you had such a positive experience with our support team. If you need any further assistance, don't hesitate to reach out. Cheers!

5 / 5 Share
Aug. 8, 2024

I went on the app because I needed to email my customers. I received a message that there were issues with my DNS. Kayque helped me to understand what I needed to do to resolve my issues. He double-checked what I had done and said I was good to go. I'm very thankful to him and all the support I've received over the years from the Omnisend tech support staff.

Store Using app Total reviews Average rating
Sweetie's Nature Shop Almost 3 years 4 5.0
Developer Reply

Hello there, Thank you for sharing your experience! We’re delighted to hear that Kayque was able to assist you effectively with your DNS issues. We appreciate your continued support and are here for any future needs you may have.

5 / 5 Share
Aug. 8, 2024

The customer service is fantastic and I have a free plan! Mariia was very kind and efficient. Thanks again Mariia.

Store Using app Total reviews Average rating
Kiss Me Zombie 10 months 1 5.0
Developer Reply

Hello there, Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service, and we're glad Mariia could assist you efficiently. If you need any more help, don't hesitate to reach out!

5 / 5 Share
Aug. 8, 2024

Maria was incredibly helpful with my DNS issue. She resolved everything quickly and efficiently. I couldn't have asked for better support!

Store Using app Total reviews Average rating
Pr3stanza 5 days 2 5.0
Developer Reply

Hello there, Thank you for your feedback! We're delighted to hear that Maria was able to resolve your DNS issue quickly and efficiently. We're always here to provide the best support possible, and we're glad you had a positive experience.

5 / 5 Share
Aug. 8, 2024

App is good, Dilara helps a lot when I'm stucked at a problem. Really appreciated.

Store Using app Total reviews Average rating
AWDEBiKE 2 days 1 5.0
Developer Reply

Hello there, Thank you for your feedback! We're glad to hear you find the app helpful and that Dilara was able to assist you when needed. We appreciate your kind words!

5 / 5 Share
Aug. 7, 2024

I would not have been able to fix my problem without the help of Mathías. He was so knowledgeable, patient, and helpful. Thank you for making it so much easier!

Store Using app Total reviews Average rating
Actv8 Over 1 year 2 5.0
Developer Reply

Hello there, Thank you for sharing your experience! We’re delighted to hear that Mathías was able to assist you so effectively. It’s great to know he made the process easier for you. We're always here to help!

5 / 5 Share
Aug. 7, 2024

Always appreciative of the fast responses, Maria is concise and very helpful when needed!

Store Using app Total reviews Average rating
WOGLO 3 months 5 5.0
Developer Reply

Hello there, Thank you for your feedback! We're glad to hear that Maria was able to assist you promptly and effectively. We're always here to help whenever you need it!

5 / 5 Share
June 22, 2025

Amazing service support! We had a problem with the domain verification and Sıla was super helpful and solved it for us in a second best email marketing provider ever!

Store Using app Total reviews Average rating
mishmish swimwear Over 5 years 2 5.0
Developer Reply

Hello there, Thank you for sharing your experience! We're delighted to hear that Sıla was able to help you quickly with your domain verification. We're proud to be your email marketing provider and are always here to support you. 😊

5 / 5 Share
Aug. 6, 2024

I appreciate the customer service chat feature - Mathías in particular! He was able to help me out with an issue in a very timely manner.

Store Using app Total reviews Average rating
Charmed Aroma 12 months 3 3.7
Developer Reply

Hello there, Thank you for your review! We're glad to hear that you appreciate our customer service chat feature and that Mathías was able to assist you promptly with your issue. We strive to provide timely and effective support to ensure a smooth experience for our users. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

5 / 5 Share
Aug. 6, 2024

I needed help to change currency on our omnisend account which is connected to our store and thanks to Maria it was resolved in 2 minutes . Thank you Maria for your support

Store Using app Total reviews Average rating
ONZE STORE 5 months 4 5.0
Developer Reply

Hello there, Thank you for sharing your experience! We're delighted to hear that Maria was able to quickly assist you with changing the currency settings on your Omnisend account. It's great to know that the issue was resolved efficiently, allowing you to continue managing your store smoothly. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure your satisfaction!

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