Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.7
Feedback
3,183
Reviews
Chart
#555
Shopify

All reviews

5 / 5 Share
Sept. 18, 2024

Simple and clean interface, easy to use. Most important, the 24/7 customer service is super good.

Store Using app Total reviews Average rating
Cobetter About 1 year 9 5.0
Developer Reply

Thanks a ton for the awesome feedback! We're so glad you're enjoying the clean interface and loving our 24/7 customer service - we are always ready to save the day! 😄 Your kind words keep us going!

5 / 5 Share
Sept. 18, 2024

Very good customer support and continuously try to get you where you want to be. Appreciated.

Store Using app Total reviews Average rating
Winetales About 2 months 1 5.0
Developer Reply

Support is what we do best - your appreciation means so much to us! Thank you for the kind words, we're always here to help!

5 / 5 Share
Sept. 17, 2024

I wanted to give a special thanks to Mariia, she helped me so much to solve my problems with the DNS of my email domain, and made me feel supported in every step of the process. It's so rare to find someone that dedicated and capable. As for Omnisend, it has been my choice for a long time now, simple and streamlined, suitable especially for not too pretentious users like me.

Store Using app Total reviews Average rating
Artiori 25 days 4 5.0
Developer Reply

Thank you so much for the lovely review! I'm sending this straight to Mariia so she can print it and frame it — it’s that good! We're thrilled to be your choice, and if you ever need anything else, don’t hesitate to reach out!

5 / 5 Share
Sept. 13, 2024

I contacted Didem today and i was really pleased. She answered all my questions with an extremely professional, patient and solution-oriented approach. She helped me solve the problem i was experiencing quickly and managed the process very politely. I am very lucky to have met such a customer representative, thank you!

Store Using app Total reviews Average rating
Yapılır 5 months 2 5.0
Developer Reply

Thank you for the wonderful review! We’re so glad Didem could assist you with professionalism and patience. This feedback is so fantastic, we’re sending it to Didem to print and frame! 🖼️ If you need any more help, we’re always here for you.

5 / 5 Share
Sept. 11, 2024

Maria was very helpful. We love the Omnisend app and we've had a great experience with the support when needed.

Store Using app Total reviews Average rating
Print Pony™ 11 months 4 5.0
Developer Reply

Thank you for the fantastic review! We're delighted to hear that Maria was able to help and that you're enjoying the Omnisend app. If we had a fan club, you'd definitely be the president! 😄 We're always here to support you whenever you need us.

5 / 5 Share
Sept. 10, 2024

Baarath was quick to help and so nice! Thank you for fast reply :)

Store Using app Total reviews Average rating
Monipa About 1 year 7 5.0
Developer Reply

Thanks for the great review! We’re thrilled to hear Baarath was quick and friendly. If speed were a superpower, Baarath would definitely be our superhero of the day! 🚀 Thanks for the kind words, and if you ever need more help, just give us a shout!

5 / 5 Share
Sept. 9, 2024

Kayque was a great help, and very informative about Omnisend email and sms application. I believe he resolved my issue under two minutes. Very kind and a great customer service representative! I would recommend Omnisend to my friends and already have. Thanks

Store Using app Total reviews Average rating
EYE AMM 24 days 1 5.0
Developer Reply

Thanks for the fantastic feedback! We're so glad Kayque could help you out quickly and provide top-notch service. It’s great to hear you’re recommending us to friends, nothing makes us happier than spreading the word. If you need anything else, we’re just a message away!

5 / 5 Share
Sept. 9, 2024

Dilara replied very quickly, was super nice and helpful! 10/10 customer service, I'm very satisfied!

Store Using app Total reviews Average rating
Innovative.lt 4 months 3 5.0
Developer Reply

Wow, thanks for the fantastic review! We’re thrilled to hear Dilara was quick, nice, and helpful. If there were a customer service Olympics, Dilara would definitely be bringing home the gold! 🏅 We’re glad you’re satisfied and look forward to continuing to assist you!

5 / 5 Share
Sept. 9, 2024

Appreciate Dilara's good service. Will definitely keep using you guys plug-in.

Store Using app Total reviews Average rating
openroad4wd.com Over 3 years 6 3.7
Developer Reply

Customer support might not be our middle name, but it’s definitely our specialty! 😄 Thanks for the kind words about Dilara’s service. We’re glad you’re happy with our plug-in and look forward to assisting you again!

5 / 5 Share
Sept. 9, 2024

The Omnisend team is easy to contact if I need help. Sila has been a great help with some recent questions while trying to set up a landing page!

Store Using app Total reviews Average rating
Come By Noon Almost 3 years 2 5.0
Developer Reply

Thanks a ton for the awesome review! We're so glad Sila could save the day with your landing page setup. If you ever find yourself in need of more help, we’re always here. Remember, we're just a click away, like a superhero squad, but with fewer capes and more coffee! :)

5 / 5 Share
Sept. 7, 2024

I had some issues configuring my DNS settings and Mathías from customer support was more than helpful providing multiple suggestions and relevant information.

Store Using app Total reviews Average rating
PetGala 2 days 1 5.0
Developer Reply

Hello there, Thank you for your review! We're glad to hear that Mathías was able to provide helpful support and guide you through configuring your DNS settings. If you encounter any more issues or have additional questions, please don't hesitate to reach out. We're here to ensure you have a smooth experience with all your technical needs!

5 / 5 Share
Sept. 6, 2024

I just started using. I am hoping to expand my contacts. I inadvertently used the wrong email when purchasing and Maria straighten it all out for me. I appreciate their quick response and help.

Store Using app Total reviews Average rating
Lux and Luv 2 days 1 5.0
Developer Reply

Hello there, Thank you for sharing your initial experience with us! We're glad to hear that Maria was able to quickly assist you in resolving the email issue with your purchase. We're here to support you as you expand your contacts and make the most of our platform. If you have any more questions or need further assistance, please don't hesitate to reach out. We're committed to helping you succeed!

5 / 5 Share
Sept. 6, 2024

Store Using app Total reviews Average rating
BOODLE About 2 hours 1 5.0
Developer Reply

Hello there, Thank you for the 5-star rating! We're thrilled to know that you're completely satisfied with our service. If there's anything more we can do to enhance your experience, please let us know. We're here to help!

5 / 5 Share
Sept. 6, 2024

I want to thank Mariia! I had some problems with the bill but she solved it perfectly. Thank you omnisend team, they are the best!

Store Using app Total reviews Average rating
Joylike 9 months 6 5.0
Developer Reply

Hello there, Thank you for your kind words! We're so pleased to hear that Mariia was able to resolve your billing issues effectively. It's great to know that you're happy with the support from our team. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with Omnisend! 😊

5 / 5 Share
Sept. 6, 2024

Thanks so much to Baarath for all the help we had with the issues we encountered when registering Omnisend Thank you dear Baarath , I will recommend this APP to people

Store Using app Total reviews Average rating
Beastboard 2 months 2 5.0
Developer Reply

Hello there, Thank you for your feedback! We're glad to hear that Baarath was able to assist you effectively with the issues you encountered during registration. Your willingness to recommend Omnisend is greatly appreciated, and we're thrilled to have your support. If you ever need further assistance or have more questions, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible!

5 / 5 Share
Sept. 4, 2024

Johnny was very helpful with helping set up my DNS Setting and verifying the email super fast definitely recommend using

Store Using app Total reviews Average rating
RTBH About 22 hours 1 5.0
Developer Reply

Hello there, Thank you for your review! We're glad to hear that Johnny was able to help you efficiently with your DNS settings and email verification. Your recommendation is greatly appreciated, and we're here to assist whenever you need further support. Thank you for choosing our service! 😊

5 / 5 Share
Sept. 4, 2024

the best customer service team. They were so patient with me when I didn't understand something. So efficient and super helpful. Would recommend Omnisend anyday :)

Store Using app Total reviews Average rating
1 of Seven 4 days 1 5.0
Developer Reply

Hello there, Thank you for your wonderful review! We're so pleased to hear that our customer service team was patient, efficient, and helpful in assisting you. Your recommendation means a lot to us, and we're thrilled that you would choose Omnisend. If you ever need further assistance or have more questions, please don't hesitate to reach out. We're here to help you every step of the way! 😊

5 / 5 Share
Sept. 4, 2024

I've used Omnisend previously, I deleted and used another app, however I am back!! Omnisend provided the BEST results for signups! I LOVE IT!! It's super easy to use and can't imagine leaving again!

Store Using app Total reviews Average rating
Developer Reply

Hello there, Thank you for your enthusiastic review and welcome back! We're thrilled to hear that Omnisend provided the best results for your signups and that you find our platform super easy to use. We're excited to have you with us again and look forward to continuing to support your email marketing efforts. If you need any assistance or have questions as you get reacquainted with our features, please don't hesitate to reach out. We're here to ensure your success! 😊

5 / 5 Share
Sept. 3, 2024

Best customer support, great value email marketing app

Store Using app Total reviews Average rating
Elite GPS 4 months 3 5.0
Developer Reply

Hello there, Thank you for your review! We're thrilled to hear that you appreciate our customer support and find great value in our email marketing app. We're committed to providing the best service and features to support your success. If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help!

5 / 5 Share
Sept. 3, 2024

I love omnisend! excellent customer service and seamless integration with shopify.

Store Using app Total reviews Average rating
Sooki Studio LLC Over 3 years 1 5.0
Developer Reply

Hello there, Thank you for your wonderful feedback! We're thrilled to hear that you love Omnisend and are enjoying the seamless integration with Shopify along with our excellent customer service. We're committed to providing a great experience and are glad that you're benefiting from our platform. If you need any further assistance or have more questions, we're always here to help!

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