All reviews

Rating Breakdown

  • 5
    89% (5,254 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (203 ratings)
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5 / 5 Share

March 20, 2023

Th costumer service is very helpful and fast in the answer, thanks to Karine I was able to fix what I need! Thank you again!

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2023

We are very happy to find omnisend. we have used many other "Expensive" Tools but the deliverability is best on omnisend. Moreover the facebook audience creation is amazing and we are able to target specific set of customers on fb as well. Customer support is superb

Using app

4 months

Total reviews

16

Average rating

4.9

5 / 5 Share

March 18, 2023

Great app, easy to use and configure. And even if you are stuck, you will get help from an exceptional customer support team, specially Baarath who stayed with us until we configured all the essential automation.

Using app

26 days

Total reviews

17

Average rating

4.5

5 / 5 Share

March 17, 2023

It is a wonderful Support Team, especially Salma and Sanya. If I don't have their help immediately, I can't imagine what problems I have to face. Thanks a lot!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2023

I can thoroughly recommend Omnisend. They offer informative tutorials and easy to use templates making our email marketing a breeze. to Great customer service too.

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2023

The best email marketing app on Shopify and it's not even close the customer service is great too they helped me with whatever problems I had definitely would recommend :)

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

March 16, 2023

Really quick and reliable customer service. Very easy to integrate and set up on the storefront. No complaints.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

Salma was helpful, fun and on point! I had two questions that got resolved quickly and easily. Appreciate the stellar service and communication.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

I've always found Omnisend support incredible. Even if they can't help - they are super kind and patient. No problem is too small. Luiz was particularly helpful today - and very patient with my questions.

Using app

Almost 3 years

Total reviews

5

Average rating

4.4

5 / 5 Share

March 15, 2023

Baarath was great! He understood what I was asking even I sounded confusing to myself. He really helped me out and solved my problem. If I have a problem I hope I get him for support. He was very knowledgeable. Thanks for everything!

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 15, 2023

Olesia was very quick and responsive. The billing issue was resolved in timely manner and communication was really professional. The whole team is doing a great job.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

My go to app when I want to engage my customers and get them to buy! So easy to use and love the automations. And pro tip: integrates perfectly with FB lead ads. thanks to Agustin for helping with that.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 14, 2023

Salma from Omnisend did a great job helping me out. Quick response and very good guidance. Thank you!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

Nice supporting service, and also they have lots of good things to use, I'm happy with my experience with Omnisent!

Using app

26 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 13, 2023

Omnisend has been a fantastic app in our transition from a different email marketing app! Andrés from Customer Support was prompt and so helpful in setting up automations similar to our former platform so that no triggers were missed. Highly recommend this app!

Using app

7 days

Total reviews

11

Average rating

4.6

5 / 5 Share

March 13, 2023

Baarath was amazing at helping me get things worked out with my Sender Email. Made the process very easy. Thank you Baarath!!!!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2023

Salma from Omnisend has been great help in fixing automation triggers for us. Omnisend is highly recommend for your all marketing needs

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

March 10, 2023

The best app that we have on our store. I"m so glad that I switched our email provider to omnisend. Being a small business owner is already stressful enough with trying to learn how to use the many different apps on shopify. Anytime I have a technical problem or can't figure something out they respond fast and always help me come up with solution. I appreciate the templates they offer as all I have to do is plug in my info. It literally takes me less than 15 minutes to send an email campaign. We're looking forward to a long term use with this email service provider as we grow our email list.

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 10, 2023

Kamilia was really helpful in getting my paid plan set up. I set up all my email flows while on the free plan and am ready to get serious. Their marketing education library is really informative and helpful for newbies like me. 10/10 support and company. Thank you Omnisend. Really want to succeed with eCom.

Using app

20 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 9, 2023

Excellent Service, Quick Replies and great straight to the point explanations. Very Much Appreciated.

Using app

About 3 years

Total reviews

1

Average rating

5.0