Omnisend Email Marketing & SMS
Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.8
feedback
2,955
chart
#135
All reviews
Review RSS Feed
March 20, 2024
Questa app è fantastica! Ne ho provate tante, ma resta la migliore. Si collega benissimo a Shopify, le automazioni funzionano e sono molto fluide, non è difficile da usare. Il servizio clienti super disponibile h24 e super veloci a capire il problema. Grazie Kayque per aver risolto tutto e per avermi indirizzata step by step alla risoluzione, anche alle 11 di sera. Un grande!
March 20, 2024
Beran was super helpful with the problem I had and the automations part is awesome!
March 20, 2024
To Dilara It was a pleasure to meet a girl who patiently answered questions. She has perfect problem solving skills and answers my questions in an organised manner.
March 18, 2024
Maria was so helpful when it came to answering our questions about how to clean up our subscription lists to reduce our monthly bill. Thank you!
March 18, 2024
I'm so grateful for Beran helping me with my domain authentication issues. Thanks to him, I solved the domain issues I couldn't solve by myself over the last three weeks, within minutes!
March 17, 2024
Great App! This has really helped boosting my marketing campaigns. Beran from support was very friendly and professional.
March 16, 2024
The app has been a great, cost-effective service for my shop so far. It's been able to resolve many use cases and their support team has been fantastic.
April 25, 2024
The app for email mktng is the perfect match for my fashion ecommerce. The customer service is amazing, right away answers, best problem solving ever! Though, I am frustrated as I cant afford up until now the payment plan fixed at 127/month, maybe they could offer a starters plan with more than 500 emails/month and less than the payment plan. a lower/starters fee for up to 3000 or 5000 mails, to be increased as the ecommerce scales Highly recommended!
March 15, 2024
March 13, 2024
Sila is very helpful! Thank you very much. I have been doing automations recently for my e-commerce, and she helped me a lot. She is very reactive and helpful. I had answers to my questions very quickly. Thank you again.
March 9, 2024
Very good experience with Kayque! Professional and fast, I've received all the answers needed to my questions. Thank you!
March 8, 2024
Worked with Agustin who helped answer my questions even providing screen shots to help me know how to navigate my question. Very good customer service. I hope their email performance is just as good since I haven't started sending emails yet, but I am pretty optimistic!
March 5, 2024
So far, this app has been easy to use and works well. The only problem I had was getting the DKIM to verify with my email. Karine in customer service was very helpful!! In just a couple of minutes my issue was resolved. She was very friendly and knowledgeable!! Thanks Karine!
March 5, 2024
I like the platform and have been using it for a year with all our clients. What I really appreciate is the support. I just needed help once and Beran responded immediately and guided me step by step. I solved the problem in minutes.
March 5, 2024
Beran was very responsive, he always responds in less than 30 minutes and ensures that your problem is resolved as quickly as possible and that you do not need anything else. I am very satisfied with the omnisend support! Thank you Beran !
Sept. 16, 2025
I’ve been using Omnisend for a while now and it’s honestly made my email marketing so much easier. The platform is straightforward, the automations save me a lot of time, and the reports are clear without being complicated. Overall, it just does what I need without any extra fuss. And I have to say, working with Gavin has been a big plus — he’s always patient, quick to respond, and super easy to talk to.
Thank you for sharing your experience. It’s great to hear that Omnisend is delivering the clarity and time savings you need, and that Gavin’s support has made a difference. We’re committed to building tools that are powerful, practical, and backed by great people. Excited to keep supporting your success.