All reviews

Rating Breakdown

  • 5
    89% (2,571 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (27 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,709)
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5 / 5 Share

Dec. 8, 2023

Karine was great!

Store

L'ART

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

I am blown away by the support staff, so helpful and so much info.

Using app

1 day

Total reviews

13

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

Luiz was very helpful and patient and aswered all my questions.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2023

Omnisend has been an important app addition to our business regarding workflow and popups. I hae had first class support when having issues navigating my way around the process, im not the best on a computer but Sila has been very patient and supportive. keep up the great work. Mike

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

I had Karine help me today. Fantastic job, the app had been set up (by me wrongly) but sending out a discount code I didn't want or couldn't find. She went to work and found exactly the source to enable me to change it! Absolutely fantastic job so glad to have this company onboard with my shop

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

We are a company that uses Omnisendi in Turkey. It helps us a lot in sending e-mails to our customers or gaining new subscribers. Thanks to Mr. Deniz, who is in the Support team, we can implement many workflows and automation in case of problems we experience. This is the best e-mail application available on Shopify.

Store

Argimo

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2024

Exceptional app with outstanding performance! This app not only seamlessly meets all my needs, but it also boasts an incredibly user-friendly interface, ensuring a smooth and efficient experience. A special shoutout to Beran from customer support who provided tremendous assistance. His professionalism, expertise, and swift responses not only resolved my issues but also significantly enhanced my overall experience with the app. Highly recommended for its unparalleled functionality and top-notch customer service, especially with team members like Beran ready to assist.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Using app

About 1 year

Total reviews

11

Average rating

4.9

5 / 5 Share

Nov. 30, 2023

Amazing app with the best support team when you need it, Baarath was very patient, responsive, and helpful with my issue. I love how responsive the chat inbox is and I have no issues with creating campaigns, pop-ups and even integrating Omnisend with other apps that are also integrated through my store to increase optimization. Nothing but happy about my experience thus far.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Customer service was excellent when I had problems setting up my marketing! Beran is the best. He walked me right on through the process taking his time. I never felt rushed. Can we request our support people? Because Beran is my guy! (SMILE)

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

I've just started using Omnisend as a marketing tool. I had issues with my subscriber pop up. Not knowing at the time it was due to operator error. I love that Onmisend has 24/7 chat support. They were very responsive. Kayque was especially helpful and patient with helping me. It was a positive experience. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

I left Klaviyo because it was too complicated and expensive. Omnisend has simplified the somewhat arduous task of being successful at email campaigns and presents it in a seamless package that works perfectly inside of Shopify. I’m extremely pleased with the templates and ease of use.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

This app is very underrated, help me generate thousands so far and the support team is amazing. Beran helped me out with all questions I had and even adjusted files for me since I didn't know how to do it. Amazing team & amazing app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Customer service team is always quick to respond and very helpful. Worked with Luiz today and he got me what I needed right away

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Have been using Omnisend for the past 2 years. The tool delivers on the promise; and has been great for us so far. Customer support is fast and correct (Melanie in our case) , a pleasure to work with. Can highly recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Have been using Omnisend for a few years and it offers great value as an email platform! When I had to contact customer support Beran was very helpful and responsive!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Dilara,thank you so much. I asked about setting up a coupon combination and they were very kind and helpful in answering my questions. I will contact you if I have any more questions.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

5 Stars to Maria for helping with my safe sending limit!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Great customer service!

Using app

4 months

Total reviews

3

Average rating

5.0