Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,888
chart
#63
All reviews
Rating Breakdown
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March 9, 2023
Great service and fast reply. Very helpful with customer care and helped me with choosing the plan.
March 9, 2023
I was surprised to receive such a quick response and a lot of useful information. Thanks to Matija for such a quick turnaround!
March 9, 2023
Excellent customer support! Thank you very much for your help and responsiveness. Thanks to Stefan, Olesia and Monika for their help. ✨ They respond very quickly and are concerned about any concerns their customers may have. Just, THANK YOU. ☺️
March 8, 2023
I recently started using Omnisend and encountered some self inflicted issues. However, Omnisend's support responded quickly and helped me find my way through the learning curve. Very responsive and helpful. Highly Recommend
March 8, 2023
Great job! Thank you for your professional support and quick response to customer issues! Please accept my gratitude.
March 8, 2023
Happy with Omnisend and with the support that attended all my queries very quickly, I congratulate Salma for her excellent and quick attention ;)
March 8, 2023
Omnisend is great. Cheaper than other Email Marketing platforms and really like the interface in comparison to Klayvio etc. Shoutout to our account manager Monika who is always on hand to answer any questions and help out where needed :)
April 3, 2023
Goood app , amazing support.Goood app , amazing support.Goood app , amazing support.Goood app , amazing support.
Hello, and thank you for taking the time to leave feedback! We understand your frustration, but please know that our pricing is transparent and easily accessible on our website. Our billing is based on the number of billable contacts, which includes both subscribers and non-subscribers. We do not charge you for unsolicited contacts. Please keep in mind that you can send marketing campaigns to all of your subscribers; we do not limit the number of consented contacts who can receive your promotional messages unless you choose the contact reach yourself. Keep in mind that, depending on the automation purpose, our automated workflows can send messages to contacts with varying subscription statuses. When combined with our Campaigns feature, this significantly expands your reach. If you have any deliverability concerns, please do not hesitate to open a support ticket with us; you can contact us at [email protected]. Our Customer Support Team will gladly investigate it for you and provide you with a solution!
March 8, 2023
support team was really quick in solving the problem.their response was in less than 5 mins. Thank you yuliia!!
March 7, 2023
Usefull if you are starting out because their support team is great and 24/7. Have a lovely experience with Baarath and he guide me through heaps of stuff. recommended
March 7, 2023
The team from support helps you in an easy way to solve all your doubts, Baarath was very clear and patient with all my questions and gave me the solution of an issue that was bothering me. Thank you.
March 7, 2023
We have been using omnisend for over a year now. It's great! We wouldn't use another supplier. I highly recommend
March 7, 2023
Was having some technical issues and Luiz helped me and they were awesome!! Thank yoooooooooou Luiz!
March 7, 2023
Nikola helped me through every difficulty I had with updating my settings across platforms! Absolute legened. 10/10 support
March 6, 2023
I usually have problems with email campaigns, and I always get prompt assistance from most of them. They are all very professional and patient. I want to give a special mention to Andrés because he has been so helpful.
March 6, 2023
The support team is always one of the best SAAS customer support teams I have dealt with! They respond quickly and will work with you; supplying screen recordings/screen shots to aid in discussion. Additionally, they are always working their best to create a solution to your need. I was adding a 3rd website to their platform and ran into some challenges with their pricing due to the way the third website was set up/grew overtime. Kamilia added my account to a new BETA pricing model that better aligned with our business needs, permitting us to cost effectively migrate to Omnisend for this storefront. If you have not tried Omnisend I would suggest you give it a try! Their pricing is really good especially if you're looking to grow/target SMS. Additionally, you can see a lot of foundational work being done on the platform that is going to upgrade it from its already solid state to a future knockout!!!
March 6, 2023
Great customer service! Got almost immediate help by Luiz via the chat, and he was able to quickly and easily answer my questions.
March 6, 2023
Great customer service, responded to my original enquiry email within 20 minutes and then after within minutes to resolve the issue, thanks very much!
March 5, 2023
Love this app - super user friendly, tons of capability and easy to integrate segments into advertising. You can make it as simple or complex as you want. Customer support is always very thorough and helpful as well!
March 10, 2023
Updating my review as Ariana helped me all the way and answered my all the question that I asked. thanks