Omnisend Email Marketing & SMS

March 4, 2023

I had a verification issue, which was sorted out within an hour. A fast response time, with quick and clear communication, and Agustin was very friendly and efficient. Thank you, Eco Threads Clothing

March 17, 2023

So far, excellent. I'm not particularly techie, especially when it comes to email campaigns but I am managing to get set up. The platform is full of useful features and the customer service is second to none. Shout out to Agustin, who willingly helped me through an issue that had most likely been caused by me in the first place. Looking forward to getting more granular with a personalised approach which Ominsend is clearly capable of. Thank you, Agustin and the team. March 23: Additional shout out to Matija who was super quick on a technical query which was handled swiftly and thoroughly. Importantly the instructions given were easy for me to understand too - after spending so much time researching various campaign platforms - now I am thinking, why would you not choose Omnisend

Feb. 28, 2023

great customer service (shout out to you Augustin), and easy platform to use - we've been using them for a couple of years without issue.

Feb. 28, 2023

We have been using the app for a few years now and are very happy with it. There are constant improvements to the app that gives us flexibility to communicate our message to our community. The customer service is the best, quick and always efficient. Matija is the best and follows up closely. Very happy overall!

Feb. 28, 2023

Great support team, and great product with this new version. Nikola helped me quickly and effectively. Thanks!!

Feb. 28, 2023

I've been slowly setting up and learning how to use omnisend and shopify. This is my first store and I had no issues with setting up omnisend. Before today if you had asked me, I would have recommended you to check out omnisend as an option. But today I was blown away with how quickly Olesia at omnisend resolved an issue for me and now I would highly recommend you sign up with Omnisend. If there is ever an issue with your account, Omnisend will help resolve it very quickly and only delay is you getting in touch with them. I delayed 2-3days dreading the process but my issue was resolved in an hour or two. Thank you once again Olesia!

Feb. 27, 2023

Andres was most helpful in triaging and issue I had. It was a simple task and he educated me while not making me feel embarrassed by what I overlooked.

Feb. 27, 2023

We absolutely love Omnisend. They have a wide range of capabilities that allows our store to connect with our audience, make different offers to them with a highly intuitive email builder, and be able to market through outside app integrations easily. The ICING on top is the amazing service and tech support. We always receive a quick response and any troubleshooting resolved. A special thanks to Luiz and Kamilia!

Feb. 27, 2023

nice support from Yuliia, she is so patience and have a clear instruction to solve our issue. great customer service

Feb. 27, 2023

Stefan was very helpful and he very quickly solved the problem I announced. I am very grateful for him!

Feb. 27, 2023

Andrés was very helpful, fast support it was 3 am he helped. i thought we are the only ones who did that.

Feb. 24, 2023

nice app and nice customer support. I use Omnisend from Klaviyo. monthly cost is cheap and 24hours support is very nice. I've been fan in only 3days. at first, mail system was paused many times that was so annoying. but now I'm satisfied with them. i recommend.

Feb. 24, 2023

I was setting the app up, and when I had a doubt Salma solved it immediately, very nice and professional support!

Feb. 24, 2023

Omnisend is a solid email platform for the price. They're constantly adding new features and the support team is generally really helpful (shout out to Luiz!).

Feb. 24, 2023

I actually just downloaded the app and am really blown away by how much it can do . . . and for now, I'm on the free plan. I had some questions and the chat support was quick and helpful. I am really looking forward to how much more I can discover in this wonderful app!

Feb. 24, 2023

Omnisend is really the best ever. We have tried almost everything on the market but nothing is as good! Staff are very helpful and always friendly and ready to help. Thank you very much! Keep up the standard!

Feb. 24, 2023

My campaign couldn't connect to a 3rd party app. So I received support from Andrés who helped me a in about 5 minutes with the preparation of my first campaign!

Feb. 24, 2023

Support ist spitze. Andrés hat uns mehrfach sehr geholfen. Tausend Dank für die stets schnelle Unterstützung.

Feb. 23, 2023

Spoke to Olesia and she responded straight away answering all questions immediately and with ease! Was very helpful!

Feb. 23, 2023

A pretty positive start! Just installed Omnisend and had a few issues with setup (our lack of technical expertise was the problem not Omnisend). Diego, in support, was knowledgeable, helpful and fast! It's rare these days for most live chat agents to actually provide real support, AND have the right answers 'out of the gate', but that's exactly what we received. It makes a big difference starting out with a new application knowing that someone is there to help 24/7, instead of having to wait until the next business day. Diego made the somewhat scary switch from our previous (well known) email marketing service to Omnisend a lot easier.