All reviews

Rating Breakdown

  • 5
    90% (2,619 ratings)
  • 4
    4% (124 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (26 ratings)
  • 1
    5% (143 ratings)

Reviews with Text

  • 93% (2,733)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 7, 2024

I absolutely love Omnisend! The integration with Shopify makes managing emails for my online store seamless and efficient. Additionally, Karine's assistance was invaluable in setting up the app and she was extremely knowledgeable and helpful. Highly recommend for any ecommerce business.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Useful app with lots of great features. Awesome support - thank you, Karine!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

Omnisend has been a great, straightforward, and very effective tool from day one. Integrates seamlessly, features are powerful and easy to use, and, above all, their support team is impeccable. My last request was resolved in less than a minute by Maria, and it was a particularly technical question. Highly recommend!

Using app

Over 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 5, 2024

Great functions, interesting and useful statistics, always good and fast customer service.

Using app

22 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 5, 2024

Super great service and fast.

Store

HROYL

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 5, 2024

I contacted regarding setting up my email double opt-in. In relation to that, they even kindly recorded how to set it up, so I was able to process it quickly. It was a really helpful and memorable support.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

I was so grateful that Dilara was able to help me with the edits I needed to make. I am new to building my website and was so lost but she saved the day! Her video explanation was so incredibly helpful! Fast and thorough customer service!! I’m impressed.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Exceptionally helpful and effective support that solves all your issues fast. I highly recommend the application.

Using app

Over 1 year

Total reviews

36

Average rating

4.7

5 / 5 Share

Jan. 3, 2024

Just used support for the first time and was amazed by how quickly I got an answer and how objective and to the point Baarath was. He immediatelly understood my problem, gave me the right advice and in no time my questions were answered an I was good to go. I needed help to get my domain signed with Omnisend and got it done in less than 15 minutes with Baarath's help.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 3, 2024

SO much better than other platforms I have used in the past. We switched to Omnisend Feb of 2023 and our email sales and open rates have gone up exponentially. Super user friendly, quick & helpful customer service. I do wish that you got more reporting features/metrics in the basic version without having to upgrade to pro but overall very satisfied!

Store

OS1st

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2023

It ain't pretty, but it works. Super good segmenting, reporting, campaigns, and automations. It's not as elegant looking as Drip, but it' actually better. I tried both, and canceled Drip. Solid.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2023

Absolutely nice app, A lot to do in the free plan, I did a lot with it till now e mai campaigns and pop ups and works like a charm for me. To compare between other apps i had worked with this one the most easiest and non complicated one and till now i don’t have any limitations with using it

Store

EASYPEN

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

good team fast support and overall good email marketing app. thanks Beran for the help

Using app

About 2 months

Total reviews

8

Average rating

4.8

5 / 5 Share

Dec. 25, 2023

The app helps a lot. Their customer service Kayque is professional and patient with all my questions. I recommend using this app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2023

Highly recommend Omnisend, it's easy to use and the help team are fantastic. The templates are great and easy to use. The automations are straight forward too.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 23, 2023

I got this app because I was hoping it would offer real time reup reminder emails for consumables ( you should need another about now), sent at precise periods following purchase. (I was offered custom programming options for this running in the lots of hundreds of dollars.) It can. It does. But after learning how to do batch files in DOS 3.3 some 40 years ago my computer skills have waned. Thus, it was frustrating learning how to get this wrench to fit my socket. The support department, including Karine, Deniz, Kayque, Beran, and perhaps a few more, were more than up to the task. Once I got them to understand what means step-by-step instructions I was off and running.

Using app

4 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 21, 2023

We love Omnisend as a team. They give us the ability to use emails in an appropriate way. Sıla is the most comprehensive support member, thank you so much for their support to e-commerce stores. Omnisend is our only choice :)

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Amazing. Baren is always so helpful and make everything easier for me.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Definitely my favorite email marketing app and I've tried Mailchimp, Klaviyo, Privyy, Beehive, you name it. Easy to use and gets results everytime. Also their support team is amazing.

Using app

About 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Baarath was so helpful on email!

Using app

8 days

Total reviews

3

Average rating

5.0