Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,882
chart
#64
All reviews
Rating Breakdown
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March 17, 2022
Quick and easy to import email contacts and set up first campaign. I just wish there were more pre-defined templates. All-in-all a simple step by step process.
March 5, 2022
Love this app.. coming from square space I wish integrating my email list was easier but that’s the only downfall
March 1, 2022
So far so good!! I've switched over from Klaviyo because the UX is SOOO much better and that alone makes me want to use this app a lot more, which means that I'll probably get more out of it! Really easy to create workflows and campaigns. I love how easy it was to create segments. So far, I wish I could upload my brand fonts (maybe I can and I just haven't figured that out yet?) and I'm hopeful that there could be a button/ section added where I can link Smile.io and Judge.me directly in the email rather than just having those integrations for audience segments. Great app so far!
Feb. 12, 2022
SO far so good... a few hours to figure things out. Some trial and error plus several chat conversations later and I'm super grateful for how the email came out. Looking forward to learning and building with omnisend. Thank you.
Feb. 5, 2022
Omnisend is the best email marketing + pop-up creator in the Shopify App Store. It has much more editing/customization features than most.
Jan. 29, 2022
Really good app, I have been using it for one year and I can definitely say it is way better than Mailchimp. Many options to choose from and very good, detailed insights. The only thing it could be improved is the customer service though. At times you have to wait long before an agent takes on the conversation. I had to also explain my issue several times when agents switched as their shift was over and it is pretty frustrating when you need your problem to be solved as quickly as possible. Nevertheless, I recommend this app.
Jan. 28, 2022
I used this app to help with my email marketing and I am impressed. For a first-time user I was able to find my way around (also the pop up tutorials helped) and just like that I completed my first email marketing campaign. I would recommend it to anyone and would have given all 5 stars but I haven't used the other functions.
Jan. 12, 2022
OmniSend has been a good program. The editor was initially not as good as others I have used, but the have made it better over the 2 years we have used it. I am very happy with the app. The automations are terrific.
Jan. 3, 2022
I am using this app to do my email marketing for my store. I think that it is pretty powerful but there is a lot to learn. I had some issues with integration that finally got resolved. It did take a bit of back and forth to get the correct work around. Glad it finally got resolved. Thanks
Dec. 18, 2021
I just recently started using this app thats why I give it 4 stars, but so far has been easy to use and understand. Very useful!
Dec. 13, 2021
Very easy to use.. was impressed by how intuitive the campaign design was. Definitely worth considering this app for email marketing and db management.
Dec. 13, 2021
Very useful and the integration to Shopify makes if ideal for a quick start. Also integrated with Zapier which makes it easy to work with other service providers too
Jan. 3, 2022
By far, the single worst company we have dealt with in terms of customer support and overall service in the last 2 years since launching our Shopify site. This box doesn't provide enough space to list the catalogue of bugs, errors, sorry excuses, terrible customer service experiences or indeed the list of individual times (more than 100) in the last few months that we have had to contact support to do basic things such as create segments or send out simple SMS messages. Worst purchase of the year, hands down. We have since had contact from the management of Omnisend and our satisfied the above matters have now been resolved. Thank you.
Hello there! Thank you for taking the time to write a review. We are sorry to hear that your experience didn't meet your expectations. We make it a point to be known for great customer service, so we would love to learn more about what specifically happened in your case. Our customer support team rep has reached out to you to further investigate the issues you were experiencing. We are looking forward to your reply!
Dec. 3, 2021
I was looking for an inexpensive SMS app to market. Designs By Blyss a growing retailer and we needed to cut cost. I love that they have a free plan for customers based on visitors and clients. I was very surprised at the ease of use. The only thing I would change is the cost to send a text. One app was .03 cents and .15 for Omnisend. It is still very much worth it so far.
Nov. 21, 2021
Loved how easy it was to set up SMS messaging. Email templets are very professional and ey-catching. Will be using the app again!
Oct. 7, 2021
the app is ok so far. I cannot cancel the subscription and go back in to update my account again. But overall it is ok.
Sept. 19, 2021
hello tour app is easy to use and i enjoy it, i recommande but acctually i am having an issue with the popup not appearing in my prestige theme website. can't find where to add the code for omnisend. any idea? thx
July 14, 2021
This app has a really steep learning curve. After quite a bit of time working on it, it seems to have everything I need for emailing my lists and keeping things organized. I wish it was easier to use.
May 9, 2021
Easy to use and works very good! Nice with a free plan to use in the beginning when setting everything up
Hi there, thanks for reviewing our app! Glad to hear it's working well for you.
March 23, 2021
It seems good - but still have to use to see how it performs long term. Great functionalits and very user friendly