Omnisend Email Marketing & SMS

March 23, 2022

I always liked omnisend due to the easy interface, but their prices have gone up and the analytics are lacking compared to other platforms. However, their customer service is faaaar superior than their biggest competitors and it's very very hard to leave a service that is so willing to help you with the smallest issues.

March 17, 2022

Quick and easy to import email contacts and set up first campaign. I just wish there were more pre-defined templates. All-in-all a simple step by step process.

March 5, 2022

Love this app.. coming from square space I wish integrating my email list was easier but that’s the only downfall

March 1, 2022

So far so good!! I've switched over from Klaviyo because the UX is SOOO much better and that alone makes me want to use this app a lot more, which means that I'll probably get more out of it! Really easy to create workflows and campaigns. I love how easy it was to create segments. So far, I wish I could upload my brand fonts (maybe I can and I just haven't figured that out yet?) and I'm hopeful that there could be a button/ section added where I can link Smile.io and Judge.me directly in the email rather than just having those integrations for audience segments. Great app so far!

Feb. 12, 2022

SO far so good... a few hours to figure things out. Some trial and error plus several chat conversations later and I'm super grateful for how the email came out. Looking forward to learning and building with omnisend. Thank you.

Feb. 5, 2022

Omnisend is the best email marketing + pop-up creator in the Shopify App Store. It has much more editing/customization features than most.

Jan. 29, 2022

Really good app, I have been using it for one year and I can definitely say it is way better than Mailchimp. Many options to choose from and very good, detailed insights. The only thing it could be improved is the customer service though. At times you have to wait long before an agent takes on the conversation. I had to also explain my issue several times when agents switched as their shift was over and it is pretty frustrating when you need your problem to be solved as quickly as possible. Nevertheless, I recommend this app.

Jan. 28, 2022

I used this app to help with my email marketing and I am impressed. For a first-time user I was able to find my way around (also the pop up tutorials helped) and just like that I completed my first email marketing campaign. I would recommend it to anyone and would have given all 5 stars but I haven't used the other functions.

Jan. 12, 2022

OmniSend has been a good program. The editor was initially not as good as others I have used, but the have made it better over the 2 years we have used it. I am very happy with the app. The automations are terrific.

Jan. 3, 2022

I am using this app to do my email marketing for my store. I think that it is pretty powerful but there is a lot to learn. I had some issues with integration that finally got resolved. It did take a bit of back and forth to get the correct work around. Glad it finally got resolved. Thanks

Dec. 18, 2021

I just recently started using this app thats why I give it 4 stars, but so far has been easy to use and understand. Very useful!

Dec. 13, 2021

Very easy to use.. was impressed by how intuitive the campaign design was. Definitely worth considering this app for email marketing and db management.

Dec. 13, 2021

Very useful and the integration to Shopify makes if ideal for a quick start. Also integrated with Zapier which makes it easy to work with other service providers too

Jan. 3, 2022

By far, the single worst company we have dealt with in terms of customer support and overall service in the last 2 years since launching our Shopify site. This box doesn't provide enough space to list the catalogue of bugs, errors, sorry excuses, terrible customer service experiences or indeed the list of individual times (more than 100) in the last few months that we have had to contact support to do basic things such as create segments or send out simple SMS messages. Worst purchase of the year, hands down. We have since had contact from the management of Omnisend and our satisfied the above matters have now been resolved. Thank you.

Dec. 3, 2021

I was looking for an inexpensive SMS app to market. Designs By Blyss a growing retailer and we needed to cut cost. I love that they have a free plan for customers based on visitors and clients. I was very surprised at the ease of use. The only thing I would change is the cost to send a text. One app was .03 cents and .15 for Omnisend. It is still very much worth it so far.

Nov. 21, 2021

Loved how easy it was to set up SMS messaging. Email templets are very professional and ey-catching. Will be using the app again!

Oct. 7, 2021

the app is ok so far. I cannot cancel the subscription and go back in to update my account again. But overall it is ok.

Sept. 19, 2021

hello tour app is easy to use and i enjoy it, i recommande but acctually i am having an issue with the popup not appearing in my prestige theme website. can't find where to add the code for omnisend. any idea? thx

July 14, 2021

This app has a really steep learning curve. After quite a bit of time working on it, it seems to have everything I need for emailing my lists and keeping things organized. I wish it was easier to use.

May 9, 2021

Easy to use and works very good! Nice with a free plan to use in the beginning when setting everything up