Omnisend Email Marketing & SMS
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We'll take that! 🙌 Five stars is the best kind of feedback. Omnisend's email and SMS tools are built to drive real results for ecommerce brands, and it looks like that's exactly what's happening. Thank you!
Very helpful online support and videos to support you through each process.
Glad the support and resources have been useful every step of the way! We put a lot of effort into making sure you're never left figuring things out alone. Thanks for the kind feedback!
So far so good, easy to use and very useful
Love hearing that! Easy and useful is exactly the balance we aim for. Looking forward to delivering more as you explore Omnisend further!
I’m new to the app but was amazed that when I first stumbled across an issue I was able to speak to an actual human! She explained so clearly what I needed to do and I was able to resolve the issue. So pleased! Thank you so much.
That first real conversation with a support agent can make all the difference, and we're so glad it did for you! Welcome aboard - our team is always here when you need them. Thanks for sharing this, it truly means a lot!
Thanks for the 5 stars! We put a lot of work into making AI-powered ecommerce marketing feel effortless, so this genuinely means something to our team. Excited to keep supporting your growth.
Testowałam różne aplikacje do maili na Shopify i zdecydowanie ta jest najlepsza:)
Dziękujemy! Being the go-to choice after trying the alternatives is something we're genuinely proud of. Thank you!
Thanks for the 5 stars! We built Omnisend to make email and SMS automation genuinely simple for ecommerce brands, and it's great to know it's landing well.
Baarath, really professional guy
Professional and helpful is exactly what we aim for from our team. Thanks for the kind feedback - we'll make sure it gets passed along!
The tech support for Omnisend remains top tier. They really know the system and have been able to pinpoint any issue I have asked them about.
Top tier is the bar we set for ourselves, so it's great to hear we're hitting it consistently. Knowing the product inside out is something our support team takes seriously. Thanks for trusting us with your questions!
That five-star rating means a lot to us. Omnisend is built to make email and SMS automation simple and effective for ecommerce brands, so knowing it's delivering for you is exactly what we're here for.
I loved the way customer service is handled very good people who know exactly what they are doing
Competence and care from a support team is something you notice immediately, and we're really glad that's what you got. Thanks for the feedback - it genuinely motivates the whole team to keep that bar high!
That 5-star rating means a lot! We're glad Omnisend's AI-powered email and SMS automation is making a real difference for your store.
Great app. every time I run in to an issue, the support team is always there 24/7 to help you. Thanks Mathías and Beran for your help.
Reliable support makes all the difference when you're running a store, so we're really glad the team was there when you needed them. Your feedback means a lot and won't go unnoticed. Thanks for taking a moment to share it!
So easy to use, and I love their templates. I have zero previous experience with email marketing, but I didn't really need it. And the price is right, too -- free, while I grow my list, then very reasonable as I grow.
Starting with zero experience and hitting the ground running says a lot about how intuitive the platform really is. The pricing structure is built to support you early on and stay reasonable as your list grows. That's exactly the kind of start we want every store to have.
Overall a great app. Support is excellent once you get passed their bot (don;t trust the bot!)
Really glad our support team came through for you - that's exactly what we're here for. We hear you on the bot, and we appreciate the honest feedback. Good to know the human side of our team made up for it!
Customer service representative Pauline was attentive and responsible, providing detailed answers to my questions.
Really glad the support hit the mark - clear answers and real attentiveness go a long way. Thanks for sharing this, it's great motivation for the whole team to keep delivering at that level.
Thank you for the 5 stars! It's great to know Omnisend's AI-powered ecommerce marketing tools are delivering for your business. We're committed to making sure that continues.
Mathias was very helpful and resolved my issues quickly!!!
Quick resolutions make a real difference, and we're glad our team delivered that for you. Thanks for taking the time to leave this feedback - it means a lot to us!
I was using Klaviyo before. I found it overwhelming and complicated. Omnisend is plug and play. A total game changer for a non-tech girlie like me.
Switching from Klaviyo and actually feeling confident using your email marketing tool is a win worth celebrating! So glad Omnisend clicked for you right away. That ease of use is exactly what helps you focus on growing your store instead of fighting your software.
Five stars and no words needed - we'll take it! Knowing Omnisend's AI marketing and campaign automation is working for your business means everything to us. More wins ahead!
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