All reviews

Rating Breakdown

  • 5
    90% (2,619 ratings)
  • 4
    4% (124 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (26 ratings)
  • 1
    5% (143 ratings)

Reviews with Text

  • 93% (2,733)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 29, 2023

I've just started using Omnisend as a marketing tool. I had issues with my subscriber pop up. Not knowing at the time it was due to operator error. I love that Onmisend has 24/7 chat support. They were very responsive. Kayque was especially helpful and patient with helping me. It was a positive experience. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

I left Klaviyo because it was too complicated and expensive. Omnisend has simplified the somewhat arduous task of being successful at email campaigns and presents it in a seamless package that works perfectly inside of Shopify. I’m extremely pleased with the templates and ease of use.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

This app is very underrated, help me generate thousands so far and the support team is amazing. Beran helped me out with all questions I had and even adjusted files for me since I didn't know how to do it. Amazing team & amazing app!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Customer service team is always quick to respond and very helpful. Worked with Luiz today and he got me what I needed right away

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Have been using Omnisend for the past 2 years. The tool delivers on the promise; and has been great for us so far. Customer support is fast and correct (Melanie in our case) , a pleasure to work with. Can highly recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Have been using Omnisend for a few years and it offers great value as an email platform! When I had to contact customer support Beran was very helpful and responsive!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Dilara,thank you so much. I asked about setting up a coupon combination and they were very kind and helpful in answering my questions. I will contact you if I have any more questions.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

5 Stars to Maria for helping with my safe sending limit!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Great customer service!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

This is a great APP, plus the support team is fast at responding tor requests and very knowledgeable. Thank you!

Using app

4 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Nov. 20, 2023

Muy atención al cliente!! Resuelven todas las dudas y problemas con el sistema de manera eficaz. En concreto, Olesia me ayudó mucho!! Muchas gracias.

Store

Nurake

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Olesia has been so helpful and so quick to respond to all my questions. Very grateful to have such great support!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Una piattaforma fantastica e un ottimo servizio di assistenza.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Olesia has been helpful and prompt in solving my query! Great service, thank you. Just signed up Omnisend to our shop. Super Excited!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2023

Beran was exceptionally helpful and solved my problems which felt quite complicated in a very easy and fast way.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 19, 2023

The app is really good and easy to set up, the support i received until now it's been very helpful

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

Maria was a HUGE help in figuring out a layout issue with an email. The issue was discussed professionally and figured out quickly. Very happy. Thanks again, Maria!

Store

treen

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

After switching email platforms due our old platform being discontinued, we've been using Omnisend for over a year now and are very happy with the platform's functionality and excellent customer service. The email automations are very flexible and allow for more conditional logic vs. similar platforms. Recently, we had some questions on emails that were failing (due to the email address, not us or Omnisend) and Sila on the Omnisend support team was very helpful and friendly. Thank you Omnisend for creating an affordable platform that far surpasses other platforms from a service and functionality standpoint!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

SUPER!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Maria was very helpful!! Thank you!!! Very responsive/

Using app

About 9 years

Total reviews

2

Average rating

5.0