Omnisend Email Marketing & SMS
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I must say I am super impressed with Omnisend, and I am so glad I chose them for my email marketing! I'm not very good with technology and was having an issue connecting my account to my domain. Kayque was very helpful (and patient!) and stayed with me until I got it all figured out! Great company, great product, and great customer service!
Hello there, Thank you for your review! We're delighted to hear that you're impressed with Omnisend and pleased with your decision to choose us for your email marketing needs. It's great to know that Kayque provided helpful and patient support, ensuring you could successfully connect your account to your domain. We're proud to offer great products and customer service, and we look forward to continuing to support your marketing efforts. If you need any further assistance, please don't hesitate to reach out. We're here to help!
Great support, had an issue with one of my templates. Maria responded quickly and fixed issue without hesitation.
Hello there, Thank you for your review! We're pleased to hear that Maria provided great support and resolved the issue with your template quickly and efficiently. If you encounter any more challenges or have further questions, please don't hesitate to reach out. We're here to help!
Ive had some issues with sending emails and Sila was a fast and a great help. Thanks!
Hello there, Thank you for your review! We're glad to hear that Sila was able to assist you quickly and effectively with your email issues. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Had a brief contact with Dilara with Omnisend's customer service team. The issue involved an error message and it was fairly complex. Dilara was able to diagnose and solve my problem in just a few minutes. The Omnisend customer service team was very responsive and fast. would recommend
Hello there, Thank you for your review! We're thrilled to hear that Dilara was able to quickly diagnose and solve your issue, despite its complexity. We're glad that you found our customer service team responsive and fast. Your recommendation means a lot to us, and we're here to continue providing excellent support whenever you need it. If you have any more questions or require further assistance, please don't hesitate to reach out. We're here to help!
Always receive prompt support from the team. Technical issues beyond my skillsets with the domain provider stopped our campaign. Dilara was prompt and specific with what I needed to provide my host provider to get us up and running again. Thanks so much
Hello there, Thank you for your review! We're glad to hear that you received prompt support from our team, especially from Dilara. It's great that she could provide specific guidance to help resolve your issues with the domain provider quickly. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure your campaigns run smoothly!
Great so far - sent one campaign and with excellent customer help was able to execute easily. Integration with contact list and website is seamless.
Hello there, Thank you for your review! We're delighted to hear that your experience has been positive so far, especially with the support you received during your campaign execution. It's great to know that the integration with your contact list and website has been seamless. If you need any further assistance or have more questions as you continue to use our platform, please don't hesitate to reach out. We're here to help ensure your continued success!
I had trouble to make the automations work properly and assistance was very reactive and helpful. So far, I'm very happy with the service !
Hello there, Thank you for your review! We're glad to hear that our assistance team was responsive and helpful in resolving your issues with the automations. We're committed to ensuring you have a great experience, and it's wonderful to know that you're very happy with the service so far. If you encounter any more challenges or have further questions, please don't hesitate to reach out. We're here to help!
Amazing customer service, they're there to help you every step of the way. So grateful!
Hello there, Thank you for your feedback! We're thrilled to hear that you're pleased with our customer service and that our team has been helpful every step of the way. We're here to support you, and if you need any further assistance, please don't hesitate to reach out. We appreciate your gratitude and are here to continue providing excellent service!
Just getting started with Omnisend, and so far it's been a bit rocking getting the everything working properly. I am giving them 5 stars due to their excellent client response. With the issues we've had so far, they've been quick to get answers, and we haven't felt abandoned through the process. I am anticipating good things working with this platform.
Hello there, Thank you for your review and the 5-star rating! We're glad to hear that our client response has been excellent and that you've felt supported throughout the process. We're committed to ensuring your experience improves and that you find great value in working with Omnisend. We look forward to your continued success on our platform, and please remember, we're here to help whenever you need us!
easy enough for the average user to work with, easy to understand
Hello there, Thank you for your feedback! We're glad to hear that you find our platform easy to use and understand. We aim to make our tools accessible for users of all skill levels. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
The interface is perhaps not the most intuitive, but once you get accustomed to the layout and features it proves to be an excellent platform for email marketing. In summary, while Omnisend may initially appear challenging to navigate, its extensive features and capabilities make it a worthwhile investment for anyone serious about enhancing their email marketing efforts.
Hello there, Thank you for your review! We appreciate your feedback on the interface. We're glad to hear that you find Omnisend to be an excellent platform for email marketing. If you need any assistance or have further questions, please don't hesitate to reach out. We're here to help!
This product has worked well. The list cleanup was good however do give yourself a little more time on that first campaign to get it out. After that, the sends are easy. Designer is good and Shopify integration works well.
Hello there, Thank you for your review! We're pleased to hear that the product has met your needs effectively, especially with initial setups and subsequent usage. If you need any further assistance or have questions, please feel free to reach out. We're here to help!
You guys are so good, especially Dilara, not only beautiful but Cook as well... My Best...
Hello there, Thank you for your kind words! We're thrilled to hear that you've had a positive experience with our team, especially Dilara. We appreciate your feedback and are glad to have been able to assist you effectively. If you have any more questions or need further help, please don't hesitate to reach out. We're here to help!
Excelent
Hello there, Thank you for your review! We're thrilled to hear that you find our service excellent. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Super easy to use. I've used other things like Klaviyo and quite a few other email marketing services in particular. Omnisend is a lot cleaner and most importantly faster. It's easy to set up and it works quickly. Klaviyo is sluggish while using and when you start to build out more complicated campaigns it becomes an issue.
Hello there, Thank you for your review! We're glad to hear that you find Omnisend super easy to use and faster compared to other email marketing services. It's great to know that our platform is clean, quick to set up, and works efficiently even with more complex campaigns. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Hello there, Thank you for the 5-star review! We're thrilled to know you're satisfied with our service. If you have any more questions or need assistance, please don't hesitate to reach out. We're here to help!
Super detailed in pictures and description. I am a complete newbie, and it was easy to understand Kayque. Great service, I will be back in the chats for sure. lol
Hello there, Thank you for your review! We're delighted to hear that you found our service detailed and easy to understand, even as a complete newbie. It's great to know that Kayque provided excellent assistance. If you have any more questions or need further help, we'll be here in the chats. Looking forward to assisting you again!
Awesome customer service!
Hello there, Thank you for your review! We're thrilled to hear that you found our customer service awesome. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Customer support is always so quick and helpful and the team are really friendly. It's nice speaking to humans rather than robots! I was in contact with Sila, who was really professional - 5 stars to Sila too.
Hello there, Thank you for your review! We're delighted to hear that you've had quick and helpful support from our friendly team. It's great to know that Sila provided professional assistance and made your experience pleasant. We'll pass along your 5-star praise to her. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
EXCELLENT customer service - I always get help within minutes. And the app is very easy to use. It feels very well thought through. Great value.
Hello there, Thank you for your review! We're delighted to hear that you find our customer service excellent and appreciate the quick assistance. It's great to know that you find the app easy to use and well thought through, providing great value. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
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