Omnisend Email Marketing & SMS

Jan. 19, 2023

works well and customer service chat is always replied to very quickly to help resolve any issues etc

Jan. 19, 2023

Received quality customer service today and I am thankful. This is my first time utilizing the software and I am grateful to have the help of the support team.

Jan. 19, 2023

Great tool and great customer service. Solves a lot of email marketing issues. I recommend 150%. Better than Klaviyo and MailChimp

Jan. 19, 2023

Encountered an issue that required immediate attention, Olesia was very quick to resolve this issue and provided friendly and informative support throughout.

Jan. 19, 2023

Great customer support from Matija!!! Quick replies and very helpful. This app is simple to use and very useful

Jan. 19, 2023

The customer service center is quick and efficient when responding to all questions and concerns and my customer service rep Olesia was so helpful. I would highly recommend.

Jan. 18, 2023

We made the change to Omnisend from Klaviyo when Klaviyo jacked up their pricing last year. Omnisend's feature set is not quite as robust but they do keep updating it and the chat support is much better and quicker than Klaviyo at half the price. Today, Salma and Adres helped me but every rep has been great. We're happy with the switch.

Jan. 18, 2023

Support is always 100% from these guys which is critical. Really well rounded platform with plenty of features. Great data feedback. Solid all around.

Jan. 18, 2023

My experience with Omnisend has been amazing and Im really loving my choice to go with this email service for my website. Customer service has been amazing and Luiz was a big help when I was trying to figure out setting up my SPF and DKIM settings.

Jan. 18, 2023

I've been using Omnisend since 2019 for my Shopify stores and have been pleased with their service. There have been a few hiccups along the way through the 4 years, but overall I am happy! I've tried several other email marketing services but always came back to Omnisend. Eventually moving all my stores over! Their team has been very attentive, caring and constantly improving their product. I find their pricing to be fair for all that they offer. Whenever I need help or have any questions, I'm able to reach them through their chat box. They always respond to me within minutes to a few hours, and my queries are addressed quickly. I think they've become even faster the past year or so. Especially with a query I had this past week. Yuliia helped me to resolve it in less than 24 hours. I look forward to seeing how Omnisend continues to grow and improve. I hope they give their major competitor which starts with a K, a run for their money. :)

Jan. 17, 2023

Customer support was very helpful and went out of their way to present everything to us in a neat and concise manner. Thanks Sanya.

Jan. 17, 2023

the customer service is helpful and they replies so quick. will recommend others to use this app. .

Jan. 17, 2023

Great app, Support team is just fabulous and the new builder is really easy to use. Highly recommend this app.

Jan. 16, 2023

Have only just started using the app. Had a question about an email template. Response was super quick & Andres was extremely helpful. Then I had even more questions & Andres was there again for me pronto. Very helpful fellow !

Jan. 16, 2023

Great app, the team develops it all the time! Customer support is quick and the people are very understanding! Recently I had a request which was processed by Matija, Nikola, and Diego in an accurate way, providing a lot of useful information and explaining different options very well. The communication was very smooth.

Jan. 16, 2023

I'm really liking the app and I find it easy to use with nice templates and a lot of possibilities to customize. I've been using different newsletter platforms for years and I'm super happy that I've found Omnisend. I had a technical problem and Olesia helped me out through the chat in minutes! Can't recommend enough!

May 26, 2023

Kristupas assisted with my email cleanup process. All the same day! This is much appreciated as I did not want to be skewing my statistics with spam email addresses. Thanks again!

Jan. 14, 2023

Tuve un problema con una campaña de márquetin y me atendió Deniz muy amable y sabe lo que hace, trabaja muy bien.

Jan. 13, 2023

I am very bad at tech anything but the Omnisend support team really helped us out. Luiz was able to answer all my questions and got my issues sorted out in less than 20 min. Very happy with the detailed answers he provided including screen shots since I did not know what the hey I was doing!

Jan. 13, 2023

Omnisend is great, their emails look great on any device. Best of all, when I needed to contact customer service, Andres was so helpful, really patient and very kind. Well done Omnisend.