Omnisend Email Marketing & SMS
Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.7
feedback
2,928
chart
#106
All reviews
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Nov. 14, 2023
I received excellent customer service from Matija and his tech team colleagues. They helped us to disconnect and reconnect Omnisend from BigCommerce to Shopify.
Nov. 13, 2023
I had an issue that required customer support, and even though I was upset they were patient, friendly, and helpful. They were very fast with responses too, with multiple people jumping in to help me out so the issue could get resolved quickly. Would definitely recommend them!
Jan. 11, 2024
Omnisend has been absolutely amazing! They have a very intuitive interface, but Omnisend have 24/7 chat help assistance. When I had a couple of questions, Diego helped me right away. Nice to know there are folks who care and are there to help. I would definitely recommend. Thanks!!!
Nov. 12, 2023
Karine & Diego have been so incredibly helpful. The prompt and thorough customer service has made what appeared to be a tedious tasks, so easy to understand and accomplish. I'm able to accomplish a lot of my needs through this app and the customer service has made all the difference in my ability to execute on things in a timely fashion.
Nov. 9, 2023
Thanks to Matija, I have omnisend installed on my shopify store. Thank you for your support!
Nov. 8, 2023
Maria was super helpful when I asked her how to segment my audience. She realized a missing feature and added it as soon as possible. Thank you so much for your quick responses and easy-to-understand instructions.
Nov. 7, 2023
Most affordable out there, especially for smaller shops. Their customer service is amazing. Luiz and others helped me with with a problem I had and Luiz didn't stop working with me until we got it resolved.
Nov. 5, 2023
Perfect app, perfect platform and great support and help, thank you so much "Karine" as a support team member.
Nov. 4, 2023
I had an automation issue with a product email. Didem was fantastic in asking questions that narrowed down the problem, sharing screenshots of what I needed to do. We got the issue solved and I learned a few new things too! Didem was patient, friendly and exceptionally helpful!
Nov. 3, 2023
Good segmentation and automation integration. The click-map is also beneficial for performance analysis. Customer service is quick to respond.
Nov. 3, 2023
Brillant app! Easy to use and lots of ways to automate workflows of customers. Highly recommend
Nov. 2, 2023
Customer support with Matija was super precise in his answer and went above and beyond to cover everything so I didn't even have any questions to add! Omnisend is very easy to integrate and use with Shopify! and they're always available for support! Recommend!
Nov. 2, 2023
Matija from Omnisend provided us with the BEST customer service. He was very quick to reply and knew exactly what he was talking about at all times, as we did not at first. The issue was resolved all thanks Matija.
Nov. 1, 2023
Amazing customer support, I got super confused by something relatively Simple and Luiz was quick to help me and fix my issue! As someone who gets confused rather easily, this app is perfect for me.
Oct. 31, 2023
I love Omnisend for my email campaigners because It's friendly, and the staff is exceptional. Always there to answer my questions no matter the time of the day!