All reviews

Rating Breakdown

  • 5
    89% (2,571 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (27 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,709)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 19, 2023

Omni send is an easy app for Email marketing. We've got always help when we need it. Especially their staff Matija is amazing. He solved all the problems! Thank you!

Using app

Over 4 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 17, 2023

Omnisend is probably one of the best, if not the best apps on here. The customer service is phenomenal and super fast. Any technical problems that I may have with setting up my email, figuring out how domains work, or asking any questions. The support team working here is glad to help you out. Today I wanted to ask a question about verifying my domain settings to my store, and I was helped by Karine. She showed me step by step how to go about fixing the problems with easy wording and pictures as well too so I could get a better understanding. She also gave me more information about creating my business email. Overall, I love the app! Thanks so much to you guys :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2023

Great customer service, replied super promptly and answered all my queries. Kayque was great at communicating and resolved my issues quickly. Would highly recommend this app

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 16, 2023

Omnisend has been impressive in their continued development on the backend as well as their personalized service.

Store

wayre

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

Really terrific. I had an issue setting up the emails this morning and the tech support were super helpful. The UI is great. Wish I'd used it earlier.

Using app

About 23 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 11, 2023

Just changed to Omnisend as our email provider and we are truly impressed by the possibilities but even more by their superb customer service. They are quick and patient in answering any questions we might have! Can't recommend enough!

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

Awesome app and awesome support, thanks for the help Karine

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

Omnisend is a game-changer for us. Its user-friendly interface and robust features make it a breeze to create and manage highly targeted email campaigns. Moreover, I'd like to extend special thanks to their outstanding support team and especially to Gediminas Dilertas – his prompt and knowledgeable assistance has been invaluable in helping me make the most of this powerful tool. Omnisend has truly exceeded my expectations, and I highly recommend it to anyone looking to take their email marketing to the next level.

Store

PURISH

Using app

Over 3 years

Total reviews

11

Average rating

4.9

5 / 5 Share

Sept. 6, 2023

The support team is really amazing! Especially Mr. Agustin, he helped me with changing the currency and that was done really quick! Awesome service

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Great APP and even Better support!

Using app

16 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 3, 2023

Karine was super helpful, friendly and quick to answer my questions! Loving the app so far. Thank you!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

Amazing app, very powerful and easy to use. We switched from Mailchimp and would never look back.

Using app

12 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

Good app for a good price. Support was also quick and helpful. I got stuck setting up some stuff and Olesia was quick to fix everything.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Omnisend is so easy to get set up and use. Don't how to do something? They have detailed and easy to follow & find resources on EVERYTHING. Still confused? Their chat support is quick and very helpful. Luiz was able to me answer questions and get flows launched fast. This was a great experience compared to the previous platform we used and eventually left for the exact opposite reasons. Olesia from Omnisend is also so helpful and ensure we were set up for success :)

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

Teniamos un inconveniente con los pop-ups y Baarath fue muy amable, nos indicó como poder solucionar. Actualmente su propuesta nos ha sido de ayuda.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Sanya was so helpful with helping me get this set up in my shopify!! She was very patient and just amazing!!!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 30, 2024

I recently started using Omnisend, and I must say, this app is truly impressive! Not only does it offer a wide range of features that make managing my marketing campaigns a breeze, but the support team is also top-notch. I've had the pleasure of working with both Andrés and Beran, they provided me with outstanding support. Omnisend has definitely earned a 5-star rating from me, and I can't recommend it highly enough. Their fantastic features and amazing support team, especially Beran & Andrés, make this app a must-have for anyone looking to streamline their marketing efforts!

Using app

10 months

Total reviews

23

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

Omnisend customer support is very attentive and quick! I needed help to replace my existing store with a new one. Baarath was very patient and kind and was able to help me with zero issues. :)

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2023

Great app for EDM and awesome customer service, always support us there. I'm now exploring all the sections, hope it helps us more.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

Thank Dilara. Quick response. Offering clear and detailed instructions for my questions.

Store

Dowan®

Using app

2 months

Total reviews

10

Average rating

5.0