All reviews

Rating Breakdown

  • 5
    89% (2,619 ratings)
  • 4
    4% (124 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (25 ratings)
  • 1
    5% (143 ratings)

Reviews with Text

  • 93% (2,734)
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5 / 5 Share

Oct. 26, 2023

its really great

Store

mia fia

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2023

Great!

Using app

9 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

We've been using Omnisend emails for years and they are so easy to customize. Love the drag and drop! We've just started to use more marketing tools- such as automation and forms- and have found all of the help information very easy to follow. I love that Onmisend has 24/7 chat support, too. Maria was especially helpful and patient with helping me learn new tricks and giving me links to relevant information. Thank you!

Using app

Over 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

I really enjoy using Omnisend! It's really intuitive and the online chat support is always there to help. Kayque helped me figure out an issue today in just a few minutes. Can't recommend Omnisend enough!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Omnisend Email Marketing & SMS is definitely a bonus to have connected to your store for solutions such as email & SMS campaigns, as well as automation. The platform is user-friendly and their customer service is great. Kayque from their support team was phenomenal in helping me solve a question that I had. He went above and beyond to follow up and provide extra tips.

Store

GUIRLA

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Matija is a nice person, he quickly reply to me and help me fix the question I have, it helps me a lot. Very useful marketing app!

Using app

3 months

Total reviews

19

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

Great software and the best support... Thanks Maria for making quick work out of fielding our questions!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Easy to use tool, great customer support. My product-based business has really embraced email marketing, and the ease of using Omnisend is a big part of that. Any time I've had a question, the team is very responsive and provides high-quality support. Olesia helped me with a billing question in record time, and this is consistent with all my interactions with the Omnisend crew. Update Nov 2023: another great help session, this time with Didem. Speedy, clear and useful assistance. So appreciated!

Using app

Over 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Oct. 20, 2023

Very good experience, the problem was solved quickly and the answer was simple and easy to understand.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2023

Next level features and customer support - night and day difference in comparison to Mailchimp - Beran was extremely patient and helpful with answering all my questions!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

Beran provided excellent support in setting up domain verification and answering my questions with precision. The Omnised app is user-friendly and offers a range of valuable features. I'm highly impressed with both the support and the app's performance. Great job!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

Perfect Tool to use - everything in ONE App. The is customer service. Had few problem/questions and had the opportunity to get in contact with Didem --> absolute perfect Customer Support. Very responsive, quick and easy solution to solve all of my problems!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

I just migrated from another platform, and am very happy with Onmisend. It's generally very intuitive and easy to use, and I LOVE how easy it is to customize the emails! I've found their chat support to be extremely fast to respond and very helpful, especially as I've been navigating the transition and trying to get all my automations moved over as quickly as possible. Their support team is awesome- it's only been a few days and I've chatted with Maria, Sila, Deniz, Didam, and Stefan.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

Really easy to set up automations, forms and everything else. We are about to launch so we will see the results soon but the support team is amazing all around. Big shout out to Maria, thanks for all the help!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

I just wanted to give Omnisend support a big Kuddos SIia, Kayque and Baarath. I needed to switch my account over and they helped me through the process. I was more confused they they were. Sila created a video for me to see that everything was setup correctly. I can not be more happier. Everyone is with the other guys Im glad i stuck with Omnisend this experience has made it all worth while. Thanks guys.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

Matija gave me an amazing support!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

Sanya was very patient in answering and helping me out. I'm happy with the overall service and it would be better if the price could be cheaper!

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Maria was great! She answered all my questions very quickly and without hesitation. Maria also sent me step by step instructions on how to find the information I needed as well as gave me additional information that will help me in the future!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

Karine is amazing.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2023

Extremely happy with Omnisend's integration with Shopify and value proposition. Having tried all the other major ESPs, they all had problems. Omnisend is done right. Simple to install, amazing support (thanks Katie!) and incredible ROI. We're so happy with Omnisend!

Using app

10 days

Total reviews

7

Average rating

5.0