Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,889
chart
#63
All reviews
Rating Breakdown
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Jan. 13, 2023
Excellent app and support. Easy to use and good analytics. Have had several queries over time and all dealt with timely and effectively
Jan. 12, 2023
we've been using omni-send for a while. great customer service. Luiz got us back on track right away when we ran into credit limits.
Jan. 12, 2023
Matija from Omnisend helped us to reduce our monthly payment and keep the light running. Thank you for that.
April 17, 2023
The app works perfectly and offers many options for workflows, automations and segmentation of data. The support (thanks Karen, Agustin and Andrés) helps quickly and competently with problems.
Jan. 12, 2023
Great app and really appreciate all the help from Kristina to get it working correctly for me. Best, Luke
Feb. 8, 2023
It's very intuitive and customer support is just amazing - very quick and helpful to respond. I'd highly recommend using Omnisend for email campaigns, automation, pop up forms and building your email list.
Jan. 10, 2023
As of now, I am very happy with this app and the customer service, which is very helpful! My concerns were quickly addressed by Salma, and she helped me sort out things with ease.
Jan. 10, 2023
I have just installed this app, but am very happy with it so far and with the customer support, which is great! Agustin managed to rapidly answer my concerns and helped me sort out things easily.
Jan. 10, 2023
Blooming brilliant. Easy app and doesn't need much processing speed as some do which effects my elderly Imac. Customer service is instant. Download it.
Jan. 9, 2023
Platform is straightforward and easy-to-use. On the occasions that I had some questions with automation emails, pop ups, customer capture campaigns or forms, the customer support team was very quick to respond with helpful articles and answers that made it easy and quick to move forward. Overall, I recommend to all users who are looking to create automation workflows and have the ability to chat with someone when needed. Thank you Luiz, Sanya and Diego for being readily available to guide me through this new learning experience!
Jan. 9, 2023
We just started our business and are using the free version of Omnisend. Good functionalities and explanation of how to use the app. The customer support is always helping us 24h / 7 days. Thank you Salma and Kamilia :-) for your great support.
Jan. 8, 2023
I'm still learning to use the app, for now I'm very happy with the simplicity of it, very easy to understand and create anything. And I'm very happy with the support I've got from Kamilia really fast in the chat!
Jan. 8, 2023
Overall, we are very happy with this product! Very straightforward, easy to use and provides some really great insights - our investment so far in this has been totally worth it and are very happy with the support as well! A must have app for your E-commerce store :)
Jan. 7, 2023
Really great customer service! I'm new to having an online store, but not new to email marketing, and Kamilia helped me with the gaps in my knowledge to help me do big things with email! Definitely recommend Omnisend for more creative and personalised email marketing!
Jan. 7, 2023
I had the pleasure of working with Deniz and he was a great help. He answered all my questions and was very prompt. I wanted to know how to use the email campaign better, make sure my emails were being sent and more. He was patient and delivered great customer service. The best thing is, he didn't end the chat until he knew I had no further questions. Thanks for all your help!
Jan. 7, 2023
Omnisend provide a great and intuitive email marketing system that allows for a large range of customisability. They don't have some features that would be nice to have but I trust the team to implement them. They are always on board to take on feedback and, most importantly, they have fast response times when communicating with you regarding issues! Shoutout to Deniz on the team especially who has been great!
Jan. 5, 2023
I needed something that can handle both email and sms. I love it! Very easy to use and the customer service is amazing!
Jan. 4, 2023
Omnisend is best, it can use very convenient. Customer service is very patient and nice. Can help me solve a lot of problems。Highly recommended for everyone to try。
Jan. 4, 2023
Fully have setup an email form and 7-email Welcome sequence (automated) in the app, and it legit is so user friendly and works smoothly. Anytime I've had questions, the team responds quickly. Salma helped me within 2 minutes of my question and solved it within another 2 minutes. Thanks for helping make me more money Omnisend!