Omnisend Email Marketing & SMS

Jan. 3, 2023

We've used Omnisend Email Marketing for just over two years now and have liked it so much better than MailChimp! The integration with out Shopify Store helps create great product focused emails as well as automation emails. Customer support has always been top notch - very responsive and helpful!

Jan. 1, 2023

Salma and her colleagues assisted me with setting up my first automated workflow. Over a couple of days with many chats, customer service ensured that I was up and running correctly. I am extremely pleased with their customer service and follow up.

Dec. 31, 2022

Omnisend has been a great app, gets a lot of things together in one place which is a necessity. Thank you Nikola for being a great help. Thank you so much!!

Dec. 30, 2022

The tech support I received from Agustin and Diego was outstanding!! The response times exceeded my expectations, and they were able to help me to fix the issues I was having. They went above and beyond to help me out, and were knowledgeable and polite during the process. I highly recommend.

Jan. 20, 2023

Kristina from Omnisend helped me with all the issues and was very kind!!based on her I rate Omnisend 5 Stars!! I wish all Apps would have helpful support like Kristina from Omnisend!!!

Dec. 29, 2022

Great customer service. The chat feature in the app is really helpful. Their team response really fast when you have questions. I asked a question about billing and Luiz not only answered my question he also included a screen recording showing me how to make changes.

Dec. 31, 2022

Tech support from Matija this morning was spot on! Fast, well written, knowledgeable, and positive, A+! update - Interaction #2 was with Deniz, also A+!

Dec. 28, 2022

I'm new to the app and it's going well so far, Stefan was very helpful answering my questions on setting up my welcome email, thank you!

Dec. 27, 2022

It's a pretty good app. Way more easily understandable than Klayvio. Tons of customization options for emails, and the automations are in depth and customizable. However, the SMS functions are extremely limited, so do not rely on Omnisend for SMS. Customer support is really responsive which is great. Overall 7.5/10 (SMS is the issue).

Dec. 27, 2022

I've been using this app for a few months and it's great! There's good tutorials to get you started, but I also found the interface to be pretty intuitive. I needed customer support today and Salma was super helpful and I had the fix I needed within moments!

Dec. 24, 2022

First time setting up email flows and the workflow visualization is easy to understand. The customer service rep was quick to respond and very helpful with screenshots. Salma helped me troubleshoot some logic for a particular audience I was trying to capture. It works for my needs so far.

Dec. 23, 2022

Luiz was great. Very prompt , professional and easy to understand. Thanks for the great customer service.

Dec. 23, 2022

Customer service is outstanding highly recommend app for its user friendliness. Thanks guys so much

Dec. 23, 2022

I love this app for its clean features, easy to use email editor, email flows, education and support received. Highly recommended.

Dec. 23, 2022

Baarath from Omnisend was very diligent and helpful regarding my domain verification. The response time from the Omnisend team is also amazing. Definitely a great company by the level of expertise from their employees.

Dec. 23, 2022

Good service and effective Tools, but requests get implemented slowly. Overall nice to have and recommended.

Dec. 22, 2022

Was already 85% sold to the service after exploring it, but connecting with Diego (live support) for questions has completely sealed the deal for me. I asked a question for one thing, but learned so much more after! Thoughtful and thorough response. Thanks Diego!

Dec. 22, 2022

Really like the lay out of this app and it's so easy to use. Great email templates, pop ups and automations and so easy to custom them to suit . Customer support was really great too ( thank you Luiz ) and cleared up all my queries and mis-understandings.

Dec. 22, 2022

The greatest Email marketing App I ever met. It is not expensive and all of the services are so great. Thanks all.

Dec. 21, 2022

A really big thank you to our Customer Success Manager Gediminas who has been an incredible support to us this year, and whose recommendations have lead to us achieving fantastic results. The tool itself is really easy to us and understand with useful templates and explanations to build out campaigns, automations and audiences. I highly recommend Omnisend!