Omnisend Email Marketing & SMS
Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.7
feedback
2,927
chart
#106
All reviews
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Oct. 15, 2023
I was working on Sunday night, preparing my emails for the week, when I realized my social links were not working. I sent an email to Omnisend support, and Baarath was able to promptly assist and solve my problem. Thank you!
Oct. 15, 2023
Love Omnisend! Soo much easier to use than Klaviyo from my experience and I really appreciate the easy access to customer service. Happy to keep working with them for my new business.
Oct. 15, 2023
Very good app & extremely good customer support! Customer service is outstanding and my special thx to Stefan!
Oct. 13, 2023
Absolutely incredible customer service, so detailed in their responses, I don't think I'm exaggerating when I say it's probably the best customer service I've ever had. So appreciated thank you, very easy to use the app and everything works great.
Oct. 11, 2023
Omnisend replies promptly and consistently, and I've had excellent assistance from Sila. She is incredibly accommodating and helpful, making my experience smooth and enjoyable. Keep up the outstanding work.
Oct. 11, 2023
Kayque was patient helpful. I also appreciated that she followed up to ensure the problem was fixed which was an extra bonus. In addition, she offered bonus tips to ensure our SMS campaigns are a success.
Oct. 11, 2023
Lightning fast response times and super helpful customer service. I was helped by Didem and their knowledge and ability to explain in a simple and clear way to someone who knows very little about all of this will keep me a forever fan of Omnisend.
Oct. 10, 2023
I am new to email marketing. and after using Omisend for a couple of campaigns, I can tell that the app is easy to use, I especially like the template they are offering. And the customer service is top-notch!
Oct. 9, 2023
Luiz answered all my questions swiftly and succinctly. My domains are all verified now. Thanks a lot!
Oct. 9, 2023
Lots of people around me recommended Drip, but when I compared Omnisend to Drip, Omnisend was the easy winner on price, support and features. I've been using lots of advanced email marketing and had almost zero problems - everything works as expected. And support literally answers within a few minutes unlike the hours and hours you wait for Drip. Thanks Sıla
Oct. 9, 2023
I've just done my first send with Omnisend. It's early days for me to say how good the platform is, but it seems very intuitive. I've faced a number of challenges getting up and running and have found the online chat support to be excellent. I've been in touch with various members of the support team and all have been knowledgable and have taken ownership of problems if they have been unable to resolve them immediately. Olesia and Sila have been particularly helpful.
Oct. 9, 2023
Easy and useful app for email marketing, with full functionality. The support staff is always fast and competent, especially Maria that I thanks for help.
Oct. 6, 2023
Easy to use app and perfect for email Marketing. Their helpdesk / chat is super efficient and friendly...if you are lucky enough to catch Maria (who helped me), then rest assured that she will do everything and beyond to help you.
Oct. 5, 2023
easy to use and good pricing, I have learned to build emails and segments. I like this email tool just fine, I have it one both my Shopify stores
Oct. 4, 2023
Great app! Karine was super helpful and quick to answer any of my questions.
Oct. 7, 2023
Updating my review to give them five instead of one star. Early on I had problems getting this app to work, but after great and professional support it works well and I have had no problems.
Oct. 3, 2023
Maria and the Omnisend Team were prompt and efficient in handling our problem. Using both chat and email, Maria and company kept us in the loop while solving our problem. Omnisend software has help us market our products for the last three years
Oct. 3, 2023
Super good app and service! Didn't have a clue what to do :P but Karine helped me promptly through the chat to understand the process, and showed me what I needed to set up a successful newsletter :)