Omnisend Email Marketing & SMS

Great help from Beran on the chat support. Was having problem with getting the DNS records verified. I'm still testing out the app before I upgrade to paid plan, but things are looking good.

Sehr kompetenter Service und hilfreiche Tipps! Agustin und seine Kollegen haben uns innerhalb weniger Stunden mit einem Problem beim DOI helfen können.

Karine was super quick and helpful to resolve some issue we were having with the new email rules. We needed to get out an email campaign that day and had the issue resolved within minutes. Perfect customer service.

I'm brand new to the app and to Shopify and had a number of questions- Didem was very helpful in getting me up and running quickly!

So far so good can easily edit the flows and the customer team ( Stefan ) was of great help to set up the new DNS updates.

Omnisend is easy to use and the customer service is excellent!

Denis very helpful and fast - thanks!

Great product, works well. Support is a breeze. We had an issue with verification of emails for sending using the new DMARK/DKIM setup, but Maria helped us solve it in a blink. Top support, great product.

HIGHLY Recommended! I love that you can automate all the SMS and Email through one app. The one thing that has sold me on this app and made it worth it is the customer service. They are always quick, efficient and so helpful. I don't always understand what I am doing and they are always so patient.

Luiz helped us troubleshoot our domain authentication issues, literally on and off all day, through chat-- even though he had multiple other clients to help. He made sure we were up and running by the end of the business day. I cannot thank you enough, Luiz. We appreciate you and your expertise!

Their customer service is great! The app itself is good enough, but we truly appreciate that if any issues arise, they are quick to respond & very helpful.

Dilara was great! She helped me get the DNS and TXT records all corrected as I was nearly going insane trying to figure it out on my own. Thank you so much!!!! :D

Beran was super helpful with my tech roadblocks. Things are up and running now thanks to him and timing was great as well 5/5

Great customer service. They walked me through what I needed in about 20mins (setting up code on the back end of shopify). Thank you!

Their customer service is exceptional - very fast, attentive, and kind (I had Beran helping me). There are lots of services and platforms out there but it's hard to get a good customer service these days. So I do appreciate them.

Thank you Baren for the help and support! You got my needs taken care of very quickly!

This app has been so great for email marketing - for someone who is not the most tech savvy, the setup is seamless and makes creating campaigns and automations a breeze. I recently had a difficult time transitioning to a custom domain, but customer service was quick and ready to help. Beran was wonderful with helping step by step to fix this issue and was so kind and patient. I’m so glad to have omnisend for my business.

Customer support is excellent. Love how you can edit all the emails and give your own look and feel!

It's a really easy app to use, I can build beautiful emails easily and I have a template I copy each month so it is seamless. When I needed to ask for some help with a few domain queries, Maria was amazing and I wish I'd asked earlier! She had me sorted in 5 minutes flat. Great service and wonderful app.

Beran was very kind and helpful and my problem was solved super fast! Thank you very much! This app is very very useful.