All reviews

Rating Breakdown

  • 5
    89% (2,619 ratings)
  • 4
    4% (124 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (25 ratings)
  • 1
    5% (143 ratings)

Reviews with Text

  • 93% (2,734)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 2, 2023

Omnisend team is very helpful! I reached out via email and they responded back in a timely manner (less than an hour). Agustin and Baarath provided me with screenshots and step by step instructions on how to segment my audience and export in a CSV file. I appreciate Omnisend's exceptional customer service and team members who are willing to help ASAP!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2023

So far I am very pleased with this app. I previously used Mailchimp, but they were continually increasing what I pay, even though not everyone on my list was subscribed. I was up to $250 and then I switched my website to Shopify, who offered a free email service, I was all for it until it took literally 36 hours to send an email to 8k subscribers. Didn’t realize this until day of email blast was a big product reveal day and my customers found out about it a day and a half later. I was drawn to omnisend as another friend uses this site and it was already half the cost of Mailchimp. I was able to send my email out within minutes. Very pleased. I also love how it is fully integrated with Shopify, so I don’t have to download product images to upload to email, I just drag and drop product information directly from my store!

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 30, 2023

My first day using the app after trying Klaviyo. I left Klaviyo because subscribers were getting an "Unexpected Error Occurred" message and I could not fix it or get support because they do not offer live chat support as far as I could tell. Heard about Omnisend from YouTube, so I thought I'd give it a try. Everything was so easy to set up and worked from the first time. I needed help with something minor and Agustin responded to my question in under two minutes. Issue was clarified very quickly and we are up and running. I am well impressed, thank you.

Store

Nuri

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

Amazing experience with the Omnisend team especially Stefan. Great customer service and very happy with the App!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2023

Bon support client. PS : Bien vu Stéf.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2023

I'm a newbie and needed assistance. Luiz was responsive and provided additional guidance beyond what I knew I needed.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Great app. Easy to use. Easy to set automation, set up a form. Beran is very helpful as well, he provide prompt and clear guidance to fix my problems. Recommend to you.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Omni send is an easy app for Email marketing. We've got always help when we need it. Especially their staff Matija is amazing. He solved all the problems! Thank you!

Using app

Over 4 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 17, 2023

Great customer service, replied super promptly and answered all my queries. Kayque was great at communicating and resolved my issues quickly. Would highly recommend this app

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 16, 2023

Omnisend has been impressive in their continued development on the backend as well as their personalized service.

Store

wayre

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

Really terrific. I had an issue setting up the emails this morning and the tech support were super helpful. The UI is great. Wish I'd used it earlier.

Using app

About 23 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 11, 2023

Just changed to Omnisend as our email provider and we are truly impressed by the possibilities but even more by their superb customer service. They are quick and patient in answering any questions we might have! Can't recommend enough!

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

Awesome app and awesome support, thanks for the help Karine

Using app

4 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

Omnisend is a game-changer for us. Its user-friendly interface and robust features make it a breeze to create and manage highly targeted email campaigns. Moreover, I'd like to extend special thanks to their outstanding support team and especially to Gediminas Dilertas – his prompt and knowledgeable assistance has been invaluable in helping me make the most of this powerful tool. Omnisend has truly exceeded my expectations, and I highly recommend it to anyone looking to take their email marketing to the next level.

Store

PURISH

Using app

Over 3 years

Total reviews

11

Average rating

4.9

5 / 5 Share

Sept. 6, 2023

The support team is really amazing! Especially Mr. Agustin, he helped me with changing the currency and that was done really quick! Awesome service

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Great APP and even Better support!

Using app

16 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 3, 2023

Karine was super helpful, friendly and quick to answer my questions! Loving the app so far. Thank you!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

Amazing app, very powerful and easy to use. We switched from Mailchimp and would never look back.

Using app

12 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

Good app for a good price. Support was also quick and helpful. I got stuck setting up some stuff and Olesia was quick to fix everything.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2023

Omnisend is so easy to get set up and use. Don't how to do something? They have detailed and easy to follow & find resources on EVERYTHING. Still confused? Their chat support is quick and very helpful. Luiz was able to me answer questions and get flows launched fast. This was a great experience compared to the previous platform we used and eventually left for the exact opposite reasons. Olesia from Omnisend is also so helpful and ensure we were set up for success :)

Using app

9 months

Total reviews

5

Average rating

5.0