Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.8
feedback
2,879
chart
#82
All reviews
May 12, 2023
I recently had the opportunity to use Omnisend, and I must say it has been a game-changer for my marketing efforts. This platform offers an exceptional marketing automation experience that is truly remarkable. I did encountered some challenges with the application, but I received highly professional assistance from Luis, which promptly resolved the issues.
May 11, 2023
Omnisend's customer service is amazing!! They are there 24/7 and respond so quickly. Karine was totally awesome and helped me with a few of my issues and I'm close to finishing my welcome series now... yay!! Definitely recommend!!!
May 11, 2023
We just started to use Omnisend and we are so happy we the new look and feel of our email. The app is very intuitive, very easy to use but if you get stuck with something the 24/7 support is always ready to help you. If you are looking for an email marketing app , I highly recommend you to give it a try.
May 10, 2023
This has been my first marketing app, so I am still finalizing my thoughts overall BUT the customer service is so fast and knowledgeable! I always know it will not take long. I just finished up with Luiz. Thank you!
May 9, 2023
Satisfied with the customer service of omnisend, the advisor Salma, answered my question in an excellent time and gave solutions to all my doubts, thank you
May 9, 2023
We received wonderful online support...the program etc. is a bit tricky up front--but once you work your way around it becomes easy. But most important - if you're stumped or have questions --just ask. They have greatly improved the online support and that saw us through to the end.
May 9, 2023
As a newbie trying to figure out how everything works, the Omnisend support was friendly and efficient. My questions were answered and problems solved. Thank you, Joy!
May 8, 2023
So far the app has been great. I have also reached out to support, and received the best support I've ever experienced. All my questions were answered within minutes by Baarath. Highly recommended.
May 8, 2023
Fast and easy chat box support. I had a minor issue and was quickly addressed and resolved by Baarath. Excellent experience so far.
May 6, 2023
I contacted the support : Agustin and Deniz were a ten out to ten ! I also like to use Omnisend, a lot of features are pretty useful and interesting. I would have had the ability to create a survey without asking the emails of my users. If you want to add new templates
May 5, 2023
Omnisend has been one of our best partners with Monika as a really helpful and supportive account manager. Very flexible pricing plans and the recent automations have really helped us a lot. Versus competitors this is the cheapest if you want to send unlimited emails.
May 2, 2023
Just downloaded and set up. It's great, simple and user friendly. Great pre build templates to select from, which give option to customise each. Perfect branding personalisation, it's simple but effective. Allows for more brand effective representation ability. Also like the idea you can also submit ideas on more templates...
June 5, 2023
Another great experience. Plenty of hand holding and expert advice from Diego today while trying to verify my domain. Thank you so much! I literally couldn't have done it without you. So far so good! Just signed up. I had one little question so got on the chat and received an answer back from the lovely Baarath super quick. Then a follow up message to make sure I got the answer I was after and did I need anything further. I'm looking forward to properly getting started but I am so impressed with their customer support that I can't see there being any problems at all. It's a welcome change! Thanks!
May 1, 2023
Always helpful and real time assistance with questions. Salma dealt with my query this morning efficiently, quickly and with plenty of detail (including screenshots) - this was super useful and allows us to move forward with more knowledge!
April 28, 2023
We had a problem with some emails and credit, but with the helpful staff and support 24/7 they helped us and fixed the issue within 48h! Thanks to Matija for helping us and getting all our questions answered. Keep the good work and a good customer service.
April 27, 2023
Great support today from Deniz. He explained how to sunset contacts who do not open mails or make sales. I will be doing this next. Thanks a lot.
April 27, 2023
Great app and nice experience with the customer-service team. Efficient conversation. Thanks Daniz for the help!
April 26, 2023
Been on Omnisend several months now after using Shopify's native email campaigns. I sometimes get lost in the weeds since Omnisend is so much more powerful, but patient support personnel like Luiz makes it easy to understand!
April 26, 2023
Great support from Joy at Omnisend when wanting to create new forms. Needed the subscribers to get into an email automation flow directly after signup.
April 25, 2023
I've been using Omnisend since 2019 and they're always prompt to assist with any troubleshooting I've had. My recent experiences with Baarath and Luiz was very helpful and now I have my customer preferences set up to offer opt-outs for special occasions.