Omnisend Email Marketing & SMS
All reviews
We've been using Omnisend emails for years and they are so easy to customize. Love the drag and drop! We've just started to use more marketing tools- such as automation and forms- and have found all of the help information very easy to follow. I love that Onmisend has 24/7 chat support, too. Maria was especially helpful and patient with helping me learn new tricks and giving me links to relevant information. Thank you!
I really enjoy using Omnisend! It's really intuitive and the online chat support is always there to help. Kayque helped me figure out an issue today in just a few minutes. Can't recommend Omnisend enough!
Omnisend Email Marketing & SMS is definitely a bonus to have connected to your store for solutions such as email & SMS campaigns, as well as automation. The platform is user-friendly and their customer service is great. Kayque from their support team was phenomenal in helping me solve a question that I had. He went above and beyond to follow up and provide extra tips.
Great software and the best support... Thanks Maria for making quick work out of fielding our questions!
Easy to use tool, great customer support. My product-based business has really embraced email marketing, and the ease of using Omnisend is a big part of that. Any time I've had a question, the team is very responsive and provides high-quality support. Olesia helped me with a billing question in record time, and this is consistent with all my interactions with the Omnisend crew. Update Nov 2023: another great help session, this time with Didem. Speedy, clear and useful assistance. So appreciated!
Very good experience, the problem was solved quickly and the answer was simple and easy to understand.
Next level features and customer support - night and day difference in comparison to Mailchimp - Beran was extremely patient and helpful with answering all my questions!
Beran provided excellent support in setting up domain verification and answering my questions with precision. The Omnised app is user-friendly and offers a range of valuable features. I'm highly impressed with both the support and the app's performance. Great job!
I just migrated from another platform, and am very happy with Onmisend. It's generally very intuitive and easy to use, and I LOVE how easy it is to customize the emails! I've found their chat support to be extremely fast to respond and very helpful, especially as I've been navigating the transition and trying to get all my automations moved over as quickly as possible. Their support team is awesome- it's only been a few days and I've chatted with Maria, Sila, Deniz, Didam, and Stefan.
Really easy to set up automations, forms and everything else. We are about to launch so we will see the results soon but the support team is amazing all around. Big shout out to Maria, thanks for all the help!
I just wanted to give Omnisend support a big Kuddos SIia, Kayque and Baarath. I needed to switch my account over and they helped me through the process. I was more confused they they were. Sila created a video for me to see that everything was setup correctly. I can not be more happier. Everyone is with the other guys Im glad i stuck with Omnisend this experience has made it all worth while. Thanks guys.
Matija gave me an amazing support!
Sanya was very patient in answering and helping me out. I'm happy with the overall service and it would be better if the price could be cheaper!
Maria was great! She answered all my questions very quickly and without hesitation. Maria also sent me step by step instructions on how to find the information I needed as well as gave me additional information that will help me in the future!
I was working on Sunday night, preparing my emails for the week, when I realized my social links were not working. I sent an email to Omnisend support, and Baarath was able to promptly assist and solve my problem. Thank you!
Love Omnisend! Soo much easier to use than Klaviyo from my experience and I really appreciate the easy access to customer service. Happy to keep working with them for my new business.
Very good app & extremely good customer support! Customer service is outstanding and my special thx to Stefan!
Absolutely incredible customer service, so detailed in their responses, I don't think I'm exaggerating when I say it's probably the best customer service I've ever had. So appreciated thank you, very easy to use the app and everything works great.
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