Omnisend Email Marketing & SMS

Feb. 27, 2021

Testando, mas parece ser bem simples! espero que consiga atingir os meus objetivos com essa app, depois dou um feedback mais completo

Feb. 26, 2021

easy and fast integration, hope u add more email template and form template hope u add more email template

Jan. 22, 2021

You nd to set a review to use it :( IN USSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSE

Nov. 24, 2020

This app is fairly easy to use and has a number of standard templates that you can just work with. However the colour scheme and the font may not be the best but does the job for retargeting.

Nov. 3, 2020

When I finally got to sit down and chat with Omnisend they were so very very helpful! They are very knowledgable and my rep was able to walk me through all my questions. As a small business owner I am so pleased with have great people like Omnisend and Shopify to help grow our business. I have no prior skill or knowledge in this area but they make online business possible!

Nov. 1, 2020

Was my first time picking up email marketing and the site is super easy to navigate and set things up. Responsive design and convenient features give you a good sense of how your segments and flows are doing. Where omnisend lacks in some features that come with other platforms, they make up for with phenomenal and lightening fast customer support. Any missing features have been supposedly passed onto the tech team so I'm curious as to their speed for pushing out new features according to customer feedback.

Nov. 1, 2020

not bad at all. Not easy to set up at the very begining but the customer support is very reactive to help. Very appreciated . using the app since 3 days but for now nothing to add, so nothing more to say about it. I dont use all the features but i will if needed

Oct. 29, 2020

Great app! Easy to use. I've setup the cart recovery in a quick timeline. Overall it's good. I recommend this to everyone!

Oct. 23, 2020

Omnisends automation features are extremely beneficial for our guiding traction to our e-comm website!

Oct. 13, 2020

never used it before but it is not straight forward i think that uhm you could make it more clearer yeh.

Oct. 4, 2020

Fairly easy to use for a non technical person like me. Customer support is fast, friendly and knowledgeable. Always pleased with the help I receive.

Aug. 31, 2020

Is a good App for Shopify, but you must pay always for the best services. It will be better if they offer more services for the free experience

July 27, 2020

Customer service is really good at responding in a timely manner so kudos for that. In saying that, the 2 areas that really need improvement are the Landing Page as there are no real customization options to make it look and feel like a part of your store and the features are very limited. But the biggie is that the new customers that purchase from the store are not automatically uploaded as one would expect, to the respective categories such as 'Subscriber' or 'Purchased'. They have to be manually added to the categories, which is very time consuming especially when a large number of orders come in. Upon contacting customer service about this issue, the reply was: "We would recommend deleting all 3 contacts from Omnisend -> go back to Shopify and place a test order for all 3 contacts. This should help to push order data to Omnisend. If this does not help - we'll need to re-sync from our side. Please attach a screenshot where we can see all customers / orders count and order details in such case. " Why would we take the time to place test orders in hopes it would synch or why would we need to send our customers confidential order information?! Omnisend I hope you fix this as this is fundamental to the service you should provide. At the very least it should be. Otherwise the app is nice to use.

July 5, 2020

Just starting out with Omnisend, had a problem verifying my sender email but Veronica was quick to help me out and resolve the issue.

July 5, 2020

New to omnisend. I wanted to sent out a simple email to my subscribers. Usually you can figure it out quickly by using the basics & common sense like NAME, LAST , SUBJECT, PREVIEW etc... it took me a while to understand how to send a basic email. I had to watched videos from the beginning which to me is time consuming when it should be just in a snap to do so. I wanted to resend my email to non openers , I couldn't? i have to create a total new segment in order for me to do which it would take 3 seconds to do or i have to wait 48 hours? by then i am already in another email campaign. Mailchimp no waist no time, you just resend to non openers, in fact they notify you to do so in quick 3 seconds from your phone. I do like Omnisend templates. Are neat and clean and customer service is good. Thank you for the quick response.

May 26, 2020

This is just a beginning, I had a little difficulty following the steps but was able to get started without issues.

May 25, 2020

Sent my first campagin and it went successfully! We replaced this from mailchimp - love the new age look and easy use.

April 25, 2020

I was looking for something to help me manage my emails to my costumers, I have been using their app for a short period of time but so far so good. Also they have a great support to guide you !!

April 17, 2020

I've been using the app for a few months now for 2 stores and it's really good. The email builder is pretty straight forward and integrations are simple to use. The client service is 10/10. Super fast responses and are always trying to find solution. The only reason I'm not giving a 5 star review is the user interface. It takes time to get used to it and even though it only has a handful of menus it's not super intuitive and clunky. But you get used to it fast so I guess it's Ok. It works exactly like advertised and it's way cheaper than other similar services. You won't get a better deal than this.

April 10, 2020

The app really helps to create customized email templates without having to be a graphic artist. It allows your emails to customers to stand out.