Omnisend Email Marketing & SMS

Maria was a HUGE help in figuring out a layout issue with an email. The issue was discussed professionally and figured out quickly. Very happy. Thanks again, Maria!

After switching email platforms due our old platform being discontinued, we've been using Omnisend for over a year now and are very happy with the platform's functionality and excellent customer service. The email automations are very flexible and allow for more conditional logic vs. similar platforms. Recently, we had some questions on emails that were failing (due to the email address, not us or Omnisend) and Sila on the Omnisend support team was very helpful and friendly. Thank you Omnisend for creating an affordable platform that far surpasses other platforms from a service and functionality standpoint!

SUPER!

Maria was very helpful!! Thank you!!! Very responsive/

I received excellent customer service from Matija and his tech team colleagues. They helped us to disconnect and reconnect Omnisend from BigCommerce to Shopify.

I had an issue that required customer support, and even though I was upset they were patient, friendly, and helpful. They were very fast with responses too, with multiple people jumping in to help me out so the issue could get resolved quickly. Would definitely recommend them!

Omnisend has been absolutely amazing! They have a very intuitive interface, but Omnisend have 24/7 chat help assistance. When I had a couple of questions, Diego helped me right away. Nice to know there are folks who care and are there to help. I would definitely recommend. Thanks!!!

Karine & Diego have been so incredibly helpful. The prompt and thorough customer service has made what appeared to be a tedious tasks, so easy to understand and accomplish. I'm able to accomplish a lot of my needs through this app and the customer service has made all the difference in my ability to execute on things in a timely fashion.

Thanks to Matija, I have omnisend installed on my shopify store. Thank you for your support!

Maria was super helpful when I asked her how to segment my audience. She realized a missing feature and added it as soon as possible. Thank you so much for your quick responses and easy-to-understand instructions.

Most affordable out there, especially for smaller shops. Their customer service is amazing. Luiz and others helped me with with a problem I had and Luiz didn't stop working with me until we got it resolved.

Stefan was very helpful with setting email conditions.

Perfect app, perfect platform and great support and help, thank you so much "Karine" as a support team member.

I had an automation issue with a product email. Didem was fantastic in asking questions that narrowed down the problem, sharing screenshots of what I needed to do. We got the issue solved and I learned a few new things too! Didem was patient, friendly and exceptionally helpful!

Good segmentation and automation integration. The click-map is also beneficial for performance analysis. Customer service is quick to respond.

Awesome! Very easy set up! Loving it so far!

Brillant app! Easy to use and lots of ways to automate workflows of customers. Highly recommend

Customer support with Matija was super precise in his answer and went above and beyond to cover everything so I didn't even have any questions to add! Omnisend is very easy to integrate and use with Shopify! and they're always available for support! Recommend!

Matija from Omnisend provided us with the BEST customer service. He was very quick to reply and knew exactly what he was talking about at all times, as we did not at first. The issue was resolved all thanks Matija.

Amazing customer support, I got super confused by something relatively Simple and Luiz was quick to help me and fix my issue! As someone who gets confused rather easily, this app is perfect for me.