Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.8
feedback
2,879
chart
#82
All reviews
March 31, 2023
Omnisend has been a great tool for doing all of my email marketing campaigns and I love all of the reports. It's so easy to use that I just upgraded my plan. I did stumble with an issue, but Customer Service Rep Andrés provided great insight and helped me solve it! Grateful for the chat feature and how quickly he was able to help me with the problem.
March 31, 2023
Good app - helpful team. Thanks, Joy for helping me out on a Friday afternoon, to resolve an issue before the weekend!
March 31, 2023
Really good customer service with quick response and helpful too. I would recommend their tools to help with email.
March 31, 2023
Easy to use. Great and fast customer service. Pricing is also very optimal. Very good option if you'are looking an app for email marketing.
March 30, 2023
Awesome response time and extremely courteous...keep up the great work. Managed to look into my query instantaneous.
March 30, 2023
Great response time and I always get a detailed step by step on how to fix what I am stuck on. Highly recommend!
March 30, 2023
Omnisend support team is excellent at addressing issues and finding suitable resolutions. I recently encountered a problem with one of my forms not displaying and Matija was able to escalate the case and get a quick resolution to my issue.
March 29, 2023
Salma has been incredible to work with - very knowledgable and helpful! I'm still learning the system but liking everything I'm seeing so far! Switching over from another ESP has been a bit scary, but they're making the transition simple.
March 28, 2023
Omnisend ha sido sin duda la plataforma de email más sencilla, intuituva y bien diseñada que he usado. Desde que comencé con ella he podido realmente explotar el potencial de los correos electrónicos.
March 28, 2023
So easy to deal with if you are confused or need help. Karine helped me to change the domain DNS settings which can be complicated. It was quick and easy with the help!
March 28, 2023
Omnisend's customer service is top notch. They are fast, friendly and there for you. Many companies can take an example from Omnisend. It's a nice, clear email system. Very convenient to use. Thanks to Andres, we had a very quick answer to all our questions.
March 27, 2023
Omnisend and shopify is a good partnership. However I wish i could embed videos so my so my customers dont leave the email. Without using a 3rd party interface.
March 27, 2023
Thanks to Karine, I was able to get the information on automation emails and I managed to run the campaign using the screenshot provided.
March 27, 2023
Migrating from Klaviyo (which we have been using for a looong time) after carefully evaluating both services. We are so happy with the journey so far. The design and structure of the emails feels much more up to date and once you get used to the differences creating emails is so much more intuitive. The customer support is outstanding - super quick, understandable and responses on point. Must also mention Deniz who apart from providing accurate help also went that extra mile to check that everything turned out well. Beyond pleased.
March 26, 2023
used a lot of these types of email marketing platforms. This is one of the best, easy to navigate, design, report and automation. Highly recommended
March 25, 2023
Email marketing was easy to use, customer service was professional and responsive, and I was able to resolve the issues I encountered promptly every time.
March 24, 2023
Amazing customer service. Karine and her team got back to me so quickly and answered all my endless questions. Can't fault their friendliness and extra efficient customer service.
March 23, 2023
I have used many Email Marketing Plugins-Apps, like Mailchimp for years, to me Omnisend is the best. They have very good Email Creator, Great Automations and it's Super Easy to Use. Their Support team is always fast at replying.
March 21, 2023
Karine was very helpful with my payment update issue. I was relived at how quickly this was resolved!
March 20, 2023
I am so happy to have found Omnisend. Their customer service is outstanding. The deliverability of my emails is better with Omnisend and is so easy to use!