All reviews

Rating Breakdown

  • 5
    89% (5,255 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (203 ratings)
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5 / 5 Share

Oct. 26, 2022

Great service from Luiz today. He was really helpful and knowledgable and gave me answers to my various questions. Thank you

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

Thank you Sanya. You went the extra mile and helping me understand the form I was trying to use. Excellent customer service. Fast and accurate.

Using app

Over 2 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 31, 2023

Baarath at Omnisend was extremely helpful and answered my questions very quickly. Love this program. It interacts with my Shopify store seamlessly, and tech support is always available. Update today. Omnisend is always online to help with any enquiry. Highly recommend.

Using app

Almost 4 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

Stefan is the most amazing tech support. Ever. He is so smart and so fast with help and I was able to get up and going right away. Thank you!

Using app

7 days

Total reviews

18

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

Great support from Nikola today. He really helped me to sort an issue and provided a solution. Many thanks!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

Top support! super quick and efficient. Olesia has been of tremendous help in solving a critical issue we were having with email verification.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

Olesia is a rockstar, thanks for all your support in getting me up and running with using Omnisend for my store!

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

Sanya is wonderful and informative. Omnisend has a fantastic support team. Omnisend made setting up campaigns seamlessly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

I had a technical issue and Stefan, staff from Omnisend support helped me through it. I am using Omnisend for few years now. Getting better and better!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

Love this platform, very easy to use and the support is very fast and thorough. Sanya answered every question l had straight away, along with screenshots and video screenrecordings, making the learning curve very seamless.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2022

Stefan was so amazing! He went the extra mile to make sure I understood what needed to be done to solve my problem. When I hit a road block, he figured it out and got it done. Thank you!

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2022

Deniz is the best! Helped me with automations and was so efficient and quick! Omnisend is super easy to use, highly recommend.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 23, 2022

This App is great! Especially automation services. It really changed my work and make it easier. Customer service is very efficient. They answer quickly in a very clear way. Thank you to Sanya and Stefan for their efficient support.

Using app

1 day

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 22, 2022

VERY easy to use. Great lay out. Pulls theme and colours from store and creates the perfect template. Literally a few clicks and everything is done! I wish everything was like this!!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2022

There is so much to learn when you are just getting started with any new app. The Omnisend customer support answered all my questions very quickly and helped me get up and running in no time. Since I learn quicker through videos, I really appreciate all the video tutorials - keep them coming!

Using app

9 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 22, 2022

Es una solución perfecta! Hay muchísimo contenido que ayuda a conseguir emails, para posteriormente poder contactar con los posibles clientes. Además cuenta con un fantástico soporte al cliente. Cada duda que he tenido ha sido solucionada en un tiempo muy corto y de manera satisfactoria.

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

So far customer service has been great. Baarath helps me with multiple issues with clear understanding and patience.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

This is a great tool for our sales, if we use it to the max. It's easy to use, always improving and innovating, and customer support (Olesia helped me last time) is on spot, always responding fast, and very helpful.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

Great application. Wonderful, fast customer service - Olesia in particular! Easy setup and many templates to work with.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

I contacted their support for more information on the prices of the plans, Olesia gave me very precise information quickly and efficiently ! Keep going !

Store

TOXIK3

Using app

Over 1 year

Total reviews

3

Average rating

5.0