All reviews

Rating Breakdown

  • 5
    89% (5,257 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (203 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 29, 2022

This app has been helpful in getting my marketing started. The team behind the app is very attentive and always quick to respond. Haven't had an issue yet that they haven't solved.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

By far the best email marketing company I have ever used, and I have used a lot. Support is insanely good, fast, friendly. Cost is very fair. Toolset is amazing.

Using app

About 3 years

Total reviews

7

Average rating

3.9

5 / 5 Share

Sept. 29, 2022

We had a technical issue, Deniz helped super fast an found a solution. Can totally recommend this app and the support!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

I‘ve been using them for years now, and I can recommend them. Their customer support is top notch. Thanks Deniz for the help today.

Store

Giftery

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

Baarath from Omnisend Support Team efficiently and swiftly answered my questions. grateful for the help

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

Excellent customer service, great price and easy to set up and manage. I am very happy with the app!

Using app

About 1 month

Total reviews

7

Average rating

4.0

5 / 5 Share

Sept. 28, 2022

Very useful application! The new e-mail builder is great. Support is always willing to help. Nikola thank you for your patience!

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 27, 2022

We're loving Omnisend so far. I have tried a few other email marketing platforms like Klaviyo which was quite complicated and more advanced than what was needed for my small business. Omnisend on the other hand has been very easy to set up and use. Within a few days, I was able to set up forms and several automated flows. Support has also been very helpful in setting up more complicated tasks to trigger flows for Shopify POS customers via automatic tags. Another bonus is that I can use one account on Omnisend for my two Shopify stores and easily switch between the two. Happy customer so far!

Store

Koraa

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hiya! Thanks a ton for providing such extensive feedback! We're delighted to see you're enjoying the app; your review inspires us to enhance the user experience further and make the app more useful for you. Our Support Team will help you with any question you have to get the setup that fits your needs exactly! Stay awesome and have a good one!

5 / 5 Share

Sept. 27, 2022

Omnisend is a great app for keeping in contact with your customers, and is easy to use. If you have any questions, they are quick to respond and follow up to make sure you are satisfied with their response and/or need addition help. I just recently worked with Baarath on a question I had, and he was great and very helpful! :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

Omnisend is super straightforward and intuitive (and I am not techy at all). I was eager to get a welcome pop up on my website to grow my email list. I was able to get it working with my brand colors within 15 mins. I was also having trouble getting my email domain to translate for emails sent through Omnisend. Baarath from the Omnisend Support Team walked me through it through the chat function and had it fixed within 10 mins! HIGHLY recommend this app for your email marketing needs!

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

The tech support is great with Omnisend. Bassma assisted me and resolved my DNS question on a Saturday!!! I'm very impressed.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

I was having an issue with my pop ups and the problem was resolved in under 2 minutes. Nikola was very professional & knowledgable!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

I was able to exchange with Nikola on several occasions. Nikola has always responded favorably and quickly to my questions. Very good customer service.

Store

iskn

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

This app really helps a lot, lots useful functions all in one ,and with some marketing strategy,really good

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2022

I am amazed with their customer service. 3 agents have already helped me out and their service is outstanding!

Using app

7 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 23, 2022

Customer service is remarkable and really fast! We are just excited to have this new journey with them! Thanks, Nikola and Tiana for the assistance! I know all the team is like this.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

Overall great plugin, really powerful with everything that is build in. Had some issues to get it to trigger my workflow but got fast and good help from Olesia who where very helpful. Now it finally runs as intended and will help me alot in converting customers. Thanks!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hey there! Thanks for the high praise, we appreciate it! We're sure that Omnisend will help you convert your visitors into a loyal customer base. Keep being awesome, our support team will be there for you every step of the way!

5 / 5 Share

Sept. 23, 2022

We used to use MailChimp before Omnisend, and this one has been much easier to use than the former! Not only is it extremely intuitive (which is great because we're not very tech-savvy), but the UI for putting together emails is SMOOTH. Also, their support is fantastic. Thank you Deniz for helping us with automations ;D

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

Sonya is quickly-response and very professional. Love this app and always works great. Will recommend it to all friends.

Store

Idnhair

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

This is a very easy-to-use email system. The automated email is very powerful. Through omnisend, the repurchase rate can be effectively improved.

Using app

19 days

Total reviews

3

Average rating

5.0