Omnisend Email Marketing & SMS

Feb. 23, 2023

A pretty positive start! Just installed Omnisend and had a few issues with setup (our lack of technical expertise was the problem not Omnisend). Diego, in support, was knowledgeable, helpful and fast! It's rare these days for most live chat agents to actually provide real support, AND have the right answers 'out of the gate', but that's exactly what we received. It makes a big difference starting out with a new application knowing that someone is there to help 24/7, instead of having to wait until the next business day. Diego made the somewhat scary switch from our previous (well known) email marketing service to Omnisend a lot easier.

Feb. 22, 2023

We have been using this service for a while and have had nothing but great service from the team! Salma has been extremely helpful in assisting me with managing our SMS account and answering any concerns I had. Thank you Salma, we greatly appreciate you! Jenny from Azio Corporation

Feb. 22, 2023

The app is easy to set up. Great support from the team and the free plan is perfect for startups. Recommend.

Feb. 21, 2023

Omnisend has been amazing. I was trying to get some forms and automations set up and Salma was so helpful when I had questions today!

Feb. 21, 2023

Great customer service! Couldn't actually believe how quickly the Omnisend support got back to me when I had a few queries recently. They responded via email and Kristina was so efficient and patient at helping me sort my problem. Within 15 minutes she had sorted out what I had been trying to figure out for ages. Thank you so much to Omnisend & Kristina, your service is faultless!

Feb. 21, 2023

The omnisend team is really quick and friendly in helping resolve any issues you might have. Olesia was a great help.

Feb. 18, 2023

Very responsive and fast customer support. Great platform. Very easy to design and send email for non-technical people.

Feb. 17, 2023

very helpful support and the wheel doublet our subscription from pop up! The price is good to, happy to work with omnisend team for our shop razvanidicel.ro

Feb. 16, 2023

Really good customer service from Omnisend! I spoke to multiple agents, latest Stefan who together with the rest gave a perfect service and helped me fixing the problem i had! Big 5 stars!

Feb. 13, 2023

Really great customer service - even for non technical savvy people like me - Luiz and Baarath were really helpful and talked me through all the steps to get something set up!

Feb. 13, 2023

Have tried many different email marketing platforms and Omnisend is one of - if not the - best! Aside from gorgeous email templates and intuitive interface, they have great customer service. Kamilia was able to help us out with some specific requests - they care about their customers and it shows.

Feb. 13, 2023

I highly recommend this product. It's user friendly and you pay for the volume you need. Had a few questions that Agustin from their support team handled with top quality!

Feb. 13, 2023

Really useful, Great apps our store growing significantly and fast after we using this app the support team also always be there when u need a help! So great!

Feb. 12, 2023

Omnisend is the best EDM tool I've ever used. No matter is convenient for setting up and it also supports lots of apps. We actually use it like our CRM. We was having issues integrating the trigger about the wishlist. The Andrés was detailed and patient. Nice work!

Feb. 9, 2023

Awesome app. The customer support is great. They respond very quickly and the issues we've had have always been resolved.

Feb. 8, 2023

The best Email Service Provider I use. This app is User Friendly, affordable and have 24/7 customer support. Everything I need right now is here and luckily they're keeping up with the latest trends and upgrading giving me the best experience working with them.

Feb. 8, 2023

Omnisend's customers service is always superb. Appreciate their quick response and they're very helpful.

Feb. 7, 2023

Excellent and easy-to-use mailing automation app on Shopify. Olesia from the support team was very helpful in guiding me through the setup

Feb. 6, 2023

Application très simple d'utilisation pour réaliser des mailings ultra pro ! Et si vous rencontrez un problème technique, il y a un support dispo H24 qui est très réactif et efficace. J'ai eu Luiz qui m'a aidée à résoudre mon problème aujourd'hui.

Feb. 5, 2023

Andres was amazing and replied so quickly as i was having a hard time navigating the site. Super helpful, and kind! Definitely recommend this app even more now with the great customer service I received!