Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,892
chart
#63
All reviews
Rating Breakdown
Review RSS Feed
Sept. 21, 2022
I am constantly blown away by Omnisends capabilites, not to mention the customer service is incredibly top-notch! Every time I send through a request it is answered in minutes, and extremely helpful. A couple of times now they have sent me a demo on Loom to show me exactly how to do a certain flow. Brilliant! Can't thank you guys enough and so happy I made the switch x
Hey! Thanks for leaving a review! We're extremely happy to see you don't regret your choice. Our support is always here for you, just drop us a line whenever you feel like you're stuck on something important, or would just like to chat. We'll be happy to see you either way ;)
Sept. 21, 2022
I just started using the app so I can't say that it had helped my website yet, however, the customer service was top notch! My questions were answered quickly and around the clock seamlessly by different customer service who was on call. I don't live in the same timezone so it was amazing to see the team effort to help me. Thank you!
Sept. 21, 2022
Customer service and the platform are great! I would recommend to others as I investigated in depthly other competitors and am happiest with Omnisend.
Sept. 21, 2022
What I appreciate most is the feeling that I'm working with a provider that tries to improve constantly. We work with Shopify and we have seen a lot of improvements of their "tool" for merchants like us. We pay for a service that it is alive and updated . And I'm perceiving something similar is happening with Omnisend, and I love that. Thank you!
Hello there! Thanks for the high praise! The team is hard at work improving the platform, and we hope you'll like it even more in the future! Keep doing what you're best at - bringing something extraordinary to your customers. Omnisend will help you do it as effortlessly as ever!
Sept. 21, 2022
This is an excellent integration. I trust the data that comes in, it's actionable, and really just flawlessly smooth in my experience. Added bonus: Omnisend customer service is the BEST. I've had excellent experiences with lots of people there, including Davyda, Salma, and Deniz. Big props to their support team, not to mention the Product Designers who I've spoken with to give feedback on products and services and UI. Overall, anyone in eCommerce should give Omnisend some serious attention.
Sept. 20, 2022
Amazing App, been using for over a year so far. Baarath from Omnisend Support Team recently helped me with my account and did a great job. Great support and a very easy-to-use app. Highly recommended.
Sept. 20, 2022
Great help from Deniz and his team, to translate in French and customize the texts, the content !!! Thanks a lot !
Sept. 19, 2022
very helpful assistance with subscribers vs. contacts questions! thank you we appreciate the 24 hour assistance from Omnisend.
Sept. 19, 2022
Amazing support! So far so good on setting everything up. Love the integration on Shopify to make everything seamless.
Sept. 19, 2022
The free plan is above and beyond what you would expect... does more than most email services. Great customer service, as well. Very helpful :)
Sept. 19, 2022
So far it has been very easy to use and the Customer Service has been super helpful whenever I have a question they are quick to respond and are full of resources to resolve my issues.
Sept. 18, 2022
Easy to use app and fabulous (almost instant) email help from Tiana who was knowledgeable, friendly and professional. Thanks
Sept. 18, 2022
Easy to setup, Excellant features, and great support should you have an issue with anything. What else is there?
Using app
6 days
Total reviews
2
Average rating
5.0
Sept. 16, 2022
Great app, that makes email marketing much quicker easier, and more effective. I highly recommend their email marketing solution.
April 4, 2023
The best email platform I've ever used! Clean, simple interface that makes it easy to succeed and grow your business. Great templates or build your own layout in a completely editable yet easy to use edit panel. Friendly and extremely attentive help center that always respond within minutes with a quick solution to my problem. Cannot recommend enough!
Ahoy there! We appreciate your feedback, it drives us to make the product even better! Keep up the great job, we'll be always here for you ;)
Sept. 16, 2022
Salma was such a great help! When it comes to resolving issues, she is the woman for the job. She is always responding in a timely matter and always knows just what to do to resolve any issue. 10/10.
Sept. 16, 2022
Omnisend is just an amazing tool and its Customer Service is also mind-blowing, especially Nikola. So I highly recommend this tool to use ✌
Nov. 1, 2022
You can choose audience that you want very easily to your pop ups. Works with translation apps also. You will get good customer service too. Luiz helped me so much and so fast when i needed it most. They are also very kind and do not make you feel stupid at all even if you ask silly questions.
Sept. 16, 2022
Hjælpen er nær og hurtig når man sidder med et presserende spørgsmål. Olesia hjalp lynhurtigt og gav indblik i nogle nye apps der kunne løse det forestående problem.
Sept. 15, 2022
I've had Omnisend installed for many years and its great. The pricing structure works for me and has grown as I have grown. The automation has added to my revenue and the email builder/template structure allows me to make both nicely designed emails but also smart ones. The tech support is top notch - recently Kristina and Tiana both helped field me basic questions :) I'd recommend giving it a go.