Omnisend Email Marketing & SMS

Great app for EDM and awesome customer service, always support us there. I'm now exploring all the sections, hope it helps us more.

Thank Dilara. Quick response. Offering clear and detailed instructions for my questions.

Thank you very much for Baarath's patient explanations. Despite the simplicity of my questions, as a beginner, I found it a bit challenging. Baarath professionally resolved these minor issues for me. He is a highly professional individual.

Very nice app, complete and easy to understand. Customer service is amazing, patient and understanding. Special mention to Andrés who provided incredible advices and solutions.

I had a very minor issue, but needed customer service and Olesia at Omnisend did a fantastic job. The wait time was short and she was super patient and helpful and quickly resolved the problem 100%. Great customer service is so important and Omnisend has that! Thank you.

So far, they have been great and very helpful! I look forward to continued work with them at this time.

Absolutely loving Omni Send! We recently switched from another provider and couldn't be more pleased with the decision. The user experience is fabulous and the support is second to none. There has been a few kinks getting the ball rolling which is natural when migrating and the team have been nothing but supportive. Special thanks to Matija who has been very helpful, communicative and delivers top class customer support!

Excellent App, WOW! Very Impressive, I absolutely loved the free course! The best thing to happen to Shopify.. Thank You!!

Tut genau was es soll und das sehr verständlich. Der Support ist sehr gut erreichbar wenn Fragen auftauchen (Danke an Karine). Bisher kann ich Omnisend zu 100% empfehlen.

Thank you for all your help, Matija, Sanya, Salma. Thank you for all your help, Matija, Sanya, Salma.

Omnisend has been so easy to use and their support team was quickly able to answer my question. I was connected to Kayque within seconds of inquiring on their chat and I was able to solve my question in just a few minutes. Thanks again Kayque and the rest of the Omnisend team!

Good. Love the service, helped me a lot. Matija did the great job and helped me resolve lots of problems

Agustin took his time to help me fix my automation issue!! he is great to work with! It's hard to find a company that is quick to respond, knows what they are doing, and is kind.

We've only been using this app a week or two but I've said "this is amazing" more times than I can count. The A/B testing is an incredible tool that's very accessible and has already helped us understand how to better communicate with our customers. The one thing I've been frustrated with since transitioning from Shopify Email is that I can't access the images and products saved in my store. I'd like to be able to just "insert" > "product" like I did on Shopify and have it pull from the product pages. Instead I have to download and upload my photos to Omnisend. BUT All the other features and amazing customer service (thanks Karine!) has made that minor inconvenience easily tolerable.

My experience with Omnisend has been amazing! Customer service operator Matija was super helpful and very fast to response! highly recommend this app!

Maria did a great job in supporting questions related to my campaign. I have had many positive experiences with Chat support.

great support. 1:30am in the morning had some questions and Salma helped me out. can't complain when you have such customer service

Andres from Omnisend support was super helpful. He helped me transfer my customers who subscribed from shopify to omnisend. Now I feel like I can create my welcome email flows for new customers! Excited to get started! ;)

Karine just helped me out with a problem I was having with Omnisend. It wasn't a problem with the software, it was just my understanding. Great service, thank you! UPDATE: I have been speaking with Luiz today and the support is absolutely amazing, the best I've had from any software vendor that I can remember, and I work in IT so have experience of many. Thank you Luiz, you're the best! UPDATE: I spoke with Didem about a question I had about billing and usage, and she was very friendly and helpful, thank you!!

Customer service has been outstanding since the beginning! Karine has helped me most recently and was able to solve my issue right away. Omnisend is perfect for small businesses starting out, their plans are affordable with the tools and analytics that they offer. Highfive, Omnisend!