All reviews

Rating Breakdown

  • 5
    89% (5,258 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (203 ratings)
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5 / 5 Share

Sept. 15, 2022

I've had Omnisend installed for many years and its great. The pricing structure works for me and has grown as I have grown. The automation has added to my revenue and the email builder/template structure allows me to make both nicely designed emails but also smart ones. The tech support is top notch - recently Kristina and Tiana both helped field me basic questions :) I'd recommend giving it a go.

Using app

Over 2 years

Total reviews

8

Average rating

4.5

5 / 5 Share

Sept. 15, 2022

Olesia has provided me with a lot of operational assistance, enabling me to achieve our goals simply and efficiently

Using app

Almost 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

Deniz was extremely helpful today with setting up some workflows. The whole team has great responsiveness and our account manager is also superb.

Using app

4 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 13, 2022

So far I am very impressed with this app vs the previous one we used. Much better integration into the Shopify system rather than being completely stand alone app. Chat support has been good when needed (especially from Bassma). Everything seems to work nicely without any bugs or errors and has a functional/professional feel to it. So far so good and would highly recommend!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Wonderful support given! Thank you Stefan for my most recent query! A small suggestion here.. It would be great if we have a option to send the mails retroactively.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Really fast support en good help whenever you need it! Easy connection with our Shopify Store as well

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Fantastic Omnisend! The Best SAAS immigration plaform. Easy and fast to be done. THXXXXXXXXXXXXXXXXX

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

I like this app for its 24/7 service!! It really saves time and helps me a lot. Thank Olesia for her nice help.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

Absolutely in love with the app & the customer support. Thanks to Kamilia for helping me with my concern.

Store

7SZN

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

Great app and great support. Kamilia helped me within minutes to find a solution! Great customer service.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

Great app and customer service. Olesia helped me through different questions I had when I was using the app for the first time.

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2022

Had a slight glitch and Bassma was able to address it immediately. And she offered, and DID, follow up with me today to ensure everything worked. Now if I could just get some sales conversions... :-)

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2022

Just starting to learn Omnisend and love it already. Amazing support! Extremely helpful and very quick.

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Super! Love to use this app and the customer service is the best of the best! There's no problem that they cant solve and fast!

Store

Woobs

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

We have been working with Josh, Sadie, and I had Marija from support help me today. Everyone has been super friendly and helpful. We are really enjoying our new partnership with Omnisend. Thank you all!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2022

Omnisend is brilliant. It's so intuitive, so simple to set up and their pre-built templates and email funnels are such a timesaver. Their support team is also super helpful. I wouldn't use any other marketing platform for my store.

Using app

About 1 month

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Omnisend has released a new segment and email builder. Everything is designed much more intuitively. I had a small problem, but Deniz from support was able to help me very quickly and straightforwardly in the chat. It was to my complete satisfaction.

Store

Lykon

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Very useful app, my issues got solved very fast. Nice customer service also, very helpfull and polite.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

This Application is Amazing, you can earn sales by a beneficial marketing mail tools & automation, but you need first to analyze your contact database and design the automation to trigger the weak points, and here it is sales going on :-) also, the support team is very helpful and fast in responding, especially Nikola who is doing a great follow-up with my queries. Big Thump

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

I used this app to help generate leads , and simplify workflow. The app is really easy to use. When I had a question Deniz was awesome and helped me out by providing detail instructions. Highly recommend this app !

Using app

4 months

Total reviews

1

Average rating

5.0