Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.7
Feedback
3,210
Reviews
Chart
#1,008
Shopify

All reviews

5 / 5 Share
Oct. 16, 2023

Extremely happy with Omnisend's integration with Shopify and value proposition. Having tried all the other major ESPs, they all had problems. Omnisend is done right. Simple to install, amazing support (thanks Katie!) and incredible ROI. We're so happy with Omnisend!

Store Using app Total reviews Average rating
5 / 5 Share
Oct. 15, 2023

I was working on Sunday night, preparing my emails for the week, when I realized my social links were not working. I sent an email to Omnisend support, and Baarath was able to promptly assist and solve my problem. Thank you!

Store Using app Total reviews Average rating
Kantu 28 days 3 5.0
5 / 5 Share
Oct. 15, 2023

Love Omnisend! Soo much easier to use than Klaviyo from my experience and I really appreciate the easy access to customer service. Happy to keep working with them for my new business.

Store Using app Total reviews Average rating
Soul Spheres 4 months 3 5.0
5 / 5 Share
Oct. 15, 2023

Very good app & extremely good customer support! Customer service is outstanding and my special thx to Stefan!

Store Using app Total reviews Average rating
Emiza Jewellery 26 days 8 5.0
5 / 5 Share
Oct. 13, 2023

Absolutely incredible customer service, so detailed in their responses, I don't think I'm exaggerating when I say it's probably the best customer service I've ever had. So appreciated thank you, very easy to use the app and everything works great.

Store Using app Total reviews Average rating
Birch Glass About 4 hours 4 5.0
5 / 5 Share
Oct. 11, 2023

Omnisend replies promptly and consistently, and I've had excellent assistance from Sila. She is incredibly accommodating and helpful, making my experience smooth and enjoyable. Keep up the outstanding work.

Store Using app Total reviews Average rating
Luzerne Singapore Over 3 years 1 5.0
5 / 5 Share
Oct. 11, 2023

Kayque was patient helpful. I also appreciated that she followed up to ensure the problem was fixed which was an extra bonus. In addition, she offered bonus tips to ensure our SMS campaigns are a success.

Store Using app Total reviews Average rating
Sweet Flour Bake Shop Over 4 years 5 5.0
5 / 5 Share
Oct. 11, 2023

Lightning fast response times and super helpful customer service. I was helped by Didem and their knowledge and ability to explain in a simple and clear way to someone who knows very little about all of this will keep me a forever fan of Omnisend.

Store Using app Total reviews Average rating
Daily Magic About 1 month 2 5.0
5 / 5 Share
Oct. 10, 2023

Omnisned is a great app with many features that are available for free, which is a great option for small business. Customer support is easy to access and timely. Thank you Luiz for the support!

Store Using app Total reviews Average rating
Noboa Tropicals 14 days 6 4.8
5 / 5 Share
Oct. 10, 2023

So helpful! If you don't understand something or have an issue, there is always someone on hand to help you 24/7! Such a good app :)

Store Using app Total reviews Average rating
Mood Club 2 months 2 5.0
5 / 5 Share
Oct. 10, 2023

I am new to email marketing. and after using Omisend for a couple of campaigns, I can tell that the app is easy to use, I especially like the template they are offering. And the customer service is top-notch!

Store Using app Total reviews Average rating
ROSPINS About 1 month 4 5.0
5 / 5 Share
Oct. 9, 2023

Luiz answered all my questions swiftly and succinctly. My domains are all verified now. Thanks a lot!

Store Using app Total reviews Average rating
Stephanie BwaBwa 5 months 1 5.0
5 / 5 Share
Oct. 9, 2023

Lots of people around me recommended Drip, but when I compared Omnisend to Drip, Omnisend was the easy winner on price, support and features. I've been using lots of advanced email marketing and had almost zero problems - everything works as expected. And support literally answers within a few minutes unlike the hours and hours you wait for Drip. Thanks Sıla

Store Using app Total reviews Average rating
Richard Anthony Jay 23 days 2 5.0
5 / 5 Share
Oct. 9, 2023

I've just done my first send with Omnisend. It's early days for me to say how good the platform is, but it seems very intuitive. I've faced a number of challenges getting up and running and have found the online chat support to be excellent. I've been in touch with various members of the support team and all have been knowledgable and have taken ownership of problems if they have been unable to resolve them immediately. Olesia and Sila have been particularly helpful.

Store Using app Total reviews Average rating
Educational Toys Over 4 years 6 4.8
5 / 5 Share
Oct. 6, 2023

Easy to use app and perfect for email Marketing. Their helpdesk / chat is super efficient and friendly...if you are lucky enough to catch Maria (who helped me), then rest assured that she will do everything and beyond to help you.

Store Using app Total reviews Average rating
momo-cotton About 1 year 11 4.1
5 / 5 Share
Oct. 5, 2023

easy to use and good pricing, I have learned to build emails and segments. I like this email tool just fine, I have it one both my Shopify stores

Store Using app Total reviews Average rating
CrilaForProstate Almost 3 years 4 5.0
5 / 5 Share
Oct. 5, 2023

Help was great Thanks Karine

Store Using app Total reviews Average rating
Cloudnola 5 months 11 5.0
5 / 5 Share
Oct. 4, 2023

Great app! Karine was super helpful and quick to answer any of my questions.

Store Using app Total reviews Average rating
Bella-gia Boutique Over 3 years 1 5.0
5 / 5 Share
Oct. 7, 2023

Updating my review to give them five instead of one star. Early on I had problems getting this app to work, but after great and professional support it works well and I have had no problems.

Store Using app Total reviews Average rating
Siamaya Chocolate 9 days 2 3.0
5 / 5 Share
Oct. 3, 2023

Maria and the Omnisend Team were prompt and efficient in handling our problem. Using both chat and email, Maria and company kept us in the loop while solving our problem. Omnisend software has help us market our products for the last three years

Store Using app Total reviews Average rating
Woodland Essence Over 4 years 3 5.0
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