Omnisend Email Marketing & SMS
Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.8
feedback
2,939
chart
#94
All reviews
Feb. 24, 2023
nice app and nice customer support. I use Omnisend from Klaviyo. monthly cost is cheap and 24hours support is very nice. I've been fan in only 3days. at first, mail system was paused many times that was so annoying. but now I'm satisfied with them. i recommend.
Feb. 24, 2023
I actually just downloaded the app and am really blown away by how much it can do . . . and for now, I'm on the free plan. I had some questions and the chat support was quick and helpful. I am really looking forward to how much more I can discover in this wonderful app!
Feb. 24, 2023
Omnisend is really the best ever. We have tried almost everything on the market but nothing is as good! Staff are very helpful and always friendly and ready to help. Thank you very much! Keep up the standard!
Thank you for your review! Our team is always happy to assist!
Feb. 24, 2023
My campaign couldn't connect to a 3rd party app. So I received support from Andrés who helped me a in about 5 minutes with the preparation of my first campaign!
Feb. 24, 2023
Support ist spitze. Andrés hat uns mehrfach sehr geholfen. Tausend Dank für die stets schnelle Unterstützung.
Feb. 23, 2023
A pretty positive start! Just installed Omnisend and had a few issues with setup (our lack of technical expertise was the problem not Omnisend). Diego, in support, was knowledgeable, helpful and fast! It's rare these days for most live chat agents to actually provide real support, AND have the right answers 'out of the gate', but that's exactly what we received. It makes a big difference starting out with a new application knowing that someone is there to help 24/7, instead of having to wait until the next business day. Diego made the somewhat scary switch from our previous (well known) email marketing service to Omnisend a lot easier.
Thank you for your feedback! Our team always here to help:)
Feb. 22, 2023
We have been using this service for a while and have had nothing but great service from the team! Salma has been extremely helpful in assisting me with managing our SMS account and answering any concerns I had. Thank you Salma, we greatly appreciate you! Jenny from Azio Corporation
Feb. 22, 2023
The app is easy to set up. Great support from the team and the free plan is perfect for startups. Recommend.
Feb. 21, 2023
Omnisend has been amazing. I was trying to get some forms and automations set up and Salma was so helpful when I had questions today!
Feb. 21, 2023
Great customer service! Couldn't actually believe how quickly the Omnisend support got back to me when I had a few queries recently. They responded via email and Kristina was so efficient and patient at helping me sort my problem. Within 15 minutes she had sorted out what I had been trying to figure out for ages. Thank you so much to Omnisend & Kristina, your service is faultless!
Thank you for leaving us a review! We really appreciate it:)
Feb. 21, 2023
The omnisend team is really quick and friendly in helping resolve any issues you might have. Olesia was a great help.
Feb. 18, 2023
Very responsive and fast customer support. Great platform. Very easy to design and send email for non-technical people.
Feb. 17, 2023
very helpful support and the wheel doublet our subscription from pop up! The price is good to, happy to work with omnisend team for our shop razvanidicel.ro
Feb. 16, 2023
Really good customer service from Omnisend! I spoke to multiple agents, latest Stefan who together with the rest gave a perfect service and helped me fixing the problem i had! Big 5 stars!
Feb. 13, 2023
Really great customer service - even for non technical savvy people like me - Luiz and Baarath were really helpful and talked me through all the steps to get something set up!
Feb. 13, 2023
Have tried many different email marketing platforms and Omnisend is one of - if not the - best! Aside from gorgeous email templates and intuitive interface, they have great customer service. Kamilia was able to help us out with some specific requests - they care about their customers and it shows.
Feb. 13, 2023
I highly recommend this product. It's user friendly and you pay for the volume you need. Had a few questions that Agustin from their support team handled with top quality!
Feb. 13, 2023
Really useful, Great apps our store growing significantly and fast after we using this app the support team also always be there when u need a help! So great!
Feb. 12, 2023
Omnisend is the best EDM tool I've ever used. No matter is convenient for setting up and it also supports lots of apps. We actually use it like our CRM. We was having issues integrating the trigger about the wishlist. The Andrés was detailed and patient. Nice work!
Feb. 9, 2023
Awesome app. The customer support is great. They respond very quickly and the issues we've had have always been resolved.