Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,892
chart
#63
All reviews
Rating Breakdown
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Aug. 18, 2022
Good customer service. Nicolas is friendly and supportive. Will use the app for long-term. Thanks a lot
Aug. 18, 2022
Customer Service Rep Kamilia was very helpful today, answered all my questions promptly, respectfully and with helpful responses.
Aug. 17, 2022
Omnisend has absolutely the best customer service with quick responses and remedies. Bassma demonstrated so much patience with me in trying to set up my newsletter pop ups. I especially love how they recently upgraded their email templates! Easy to use and great designs.
Aug. 17, 2022
Great service! I had problems with embedded email sign up bar, Baarath solved my problem in no time, Thank you !
Aug. 16, 2022
We had an issue with our emails being reported as spam. Daryna was very helpful and friendly. Great customer service!
Aug. 14, 2022
Great tool and what's even greater is their amazing customer service. Kamilia resolved smoothly an issue on a Sunday morning. Thank you!
Aug. 10, 2022
Application parfaite pour tout le marketing email. Il y a beaucoup de possibilité en ce qui est des emails, des flows, des listes, des options et plus. L'éditeur de courriel est rapide et facile. Le support est également très présent et compétant.
Aug. 7, 2022
After 2 months of experience with Omni, we do satisfy with her multi-languages pre-designed signup forms, cause we focus on Mexico marketing, and these settings save lots of time. Let alone Omni team Nikola's support, responsive and efficient. Everyone shall have a try with this awesome app.
Aug. 6, 2022
The customer support team with Omnisend does a really great job of assisting and troubleshooting through chat. I was recently experiencing some trouble with implementing a scratch card and adding a link for the customer preference center, and Daryna was able to send me video links and screenshots to effectively navigate me to success.
Hello and thank you for your feedback! We take great pride in offering good customer service, and we're thrilled to hear you've experienced it! If you have any additional questions in the future, you know where to find us ;) Have a fantastic day!
Aug. 6, 2022
I'm loving this app so far! It provides so many anayltics. I also love the SMS campaigns. I was originally on the free account and wanted to add money to send text message campaigns. I reached out and they chose to give me $10 free for my SMS campaigns. Very nice of them!!
Aug. 6, 2022
Very pleased so far. They are extremely helpful as I am learning how to use this app and so far it has been very simple to make it work for my business. I look forward to seeing how it helps my business grow!
Aug. 5, 2022
I had some questions and am happy to let you know that Baarath was fast, efficient, and very very helpful. That's hard to find in today's world. Here at StayWellCopper.com we focus on our antimicrobial copper which provides constant continual protection from bacteria. Just as Baarath keeps our account healthy, StayWell Copper will keep you healthy. Give us both a try today. You will be glad you did. Two Thumbs UP...Way UP. Thank you very much, Baarath.
Aug. 5, 2022
Using Omnisend since several years for different e-commerce stores, I found out that it is by far the best one to use with Shopify. Everything is intuitive to do and the support team is available 7/7 yo help you really quickly. A special thanks to Nikola who has been very patient and persistent to help me resolve my problem !
Aug. 4, 2022
We are so pleased as start-up company with the Omnisend email marketing app and more. Most important is the very helpful and friendly support. A whole team is answering your questions within minutes and they stay by your side till the challenge is solved. You can start with the free plan and grow to the other paid plans, as you grow your own company. Above that, the paid plans are very reasonable in price. 100% recommened by Mr. Chill & Mr. Fluffy Company. Thanks Omnisend Team. Mr. Chill & Mr. Fluffy a.k.a. Dado & Peter
Aug. 3, 2022
Great customer service! Olesia gave excellent help with my issue. She escalated the case; and followed up within a short timeframe. Thank you! :)
Aug. 3, 2022
Hi Sanya,Thank you very much. Gave me a lot of information about [Non-subscribed] contacts and [Unsubscribed] contacts. It was really helpful:)
Aug. 2, 2022
Great help by Nicola today resolving an issue with colour matching! Problem solved quick and easy. Thank you.
Aug. 2, 2022
Great 24/7 Support! Nikola really helped me out and and had great patience helping me with my theme integration issues. Thanks!
Aug. 2, 2022
We've used a few apps and this 1 is definitely the most user-friendly and the workflows that we set up has pushed our abandoned cart recovery rate up with 11%. Support from Nikola was also quick, friendly and very helpful.