Omnisend Email Marketing & SMS

Thank you for all your help, Matija, Sanya, Salma. Thank you for all your help, Matija, Sanya, Salma.

Omnisend has been so easy to use and their support team was quickly able to answer my question. I was connected to Kayque within seconds of inquiring on their chat and I was able to solve my question in just a few minutes. Thanks again Kayque and the rest of the Omnisend team!

Good. Love the service, helped me a lot. Matija did the great job and helped me resolve lots of problems

Agustin took his time to help me fix my automation issue!! he is great to work with! It's hard to find a company that is quick to respond, knows what they are doing, and is kind.

We've only been using this app a week or two but I've said "this is amazing" more times than I can count. The A/B testing is an incredible tool that's very accessible and has already helped us understand how to better communicate with our customers. The one thing I've been frustrated with since transitioning from Shopify Email is that I can't access the images and products saved in my store. I'd like to be able to just "insert" > "product" like I did on Shopify and have it pull from the product pages. Instead I have to download and upload my photos to Omnisend. BUT All the other features and amazing customer service (thanks Karine!) has made that minor inconvenience easily tolerable.

My experience with Omnisend has been amazing! Customer service operator Matija was super helpful and very fast to response! highly recommend this app!

Maria did a great job in supporting questions related to my campaign. I have had many positive experiences with Chat support.

great support. 1:30am in the morning had some questions and Salma helped me out. can't complain when you have such customer service

Andres from Omnisend support was super helpful. He helped me transfer my customers who subscribed from shopify to omnisend. Now I feel like I can create my welcome email flows for new customers! Excited to get started! ;)

Karine just helped me out with a problem I was having with Omnisend. It wasn't a problem with the software, it was just my understanding. Great service, thank you! UPDATE: I have been speaking with Luiz today and the support is absolutely amazing, the best I've had from any software vendor that I can remember, and I work in IT so have experience of many. Thank you Luiz, you're the best! UPDATE: I spoke with Didem about a question I had about billing and usage, and she was very friendly and helpful, thank you!!

Customer service has been outstanding since the beginning! Karine has helped me most recently and was able to solve my issue right away. Omnisend is perfect for small businesses starting out, their plans are affordable with the tools and analytics that they offer. Highfive, Omnisend!

I've been using Omnisend for a few months. I had previously been with Klaviyo but someone in a group I'm in highly recommended Omnisend for it's ease of use. Since I am a small one person business and didn't need all of the fancy stuff that Klaviyo has, I decided to switch. I've been very happy with Omnisend because it has a nice clean dashboard and interface, the forms and automations are easy to set up, my email campaigns are super easy and the customer service is very nice and helpful. Today Kayque answered a question I had about pop-ups which I appreciated. My email list is finally growing too which didn't happen as quickly on other platforms. This is the 5th email provider that I've used and I think it is the best one for me and I highly recommend it!

Der Kundenservice ist super! Vielen Dank an Marie, du hast mir aber weitergeholfen. Die App hat auch ganz tolle Funktionen die ich jetzt erstmal alle austesten werde.

Since using Omnisend for marketing my new online store i have found the app to be absolutely brilliant! It is very easy to use (although I am still learning) and very easy to navigate the different automations available to make the day to day running of my business less stressful! Their customer service is excellent! I had a domain sender issue that Karina & Olesia took care off speedily via their online chat service! THANK YOU KARINA & OLESIA - Your assistance was greatly appreciated! This app comes highly recommended for ease of use / functionality / customer service and being a great tool to upscale your business.

App funzionale, semplice da usare e intuitiva. Supporto ECCELLENTE! Consigliata, la migliore app di Email Marketing mai provata.

Omnisend has been so amazing in all of their customer service aspects. Every single time I have reached out, and it's been many, they have responded with quick and efficient answers. They have gone above and beyond for me, furthering research aspects to give me a full understanding of what I am trying to accomplish or have questions on. Karine has been amazing and extremely thorough in all of her answers and assistance. I am very grateful for their entire team.

Salma from Omnisend really knows how to help a customer. Fast replies and straight to the point with the answers.

Baarth quickly helped me fix my issue. Appreciate that I didn’t have to wait hours for a response. I like Omnisend.

Die Jungs waren schnell mit dem Antwort und haben das technische Problem innerhalb von 24 Stunden identifiziert und eine Lösung geschrieben. Finde den Support Top. Danke!

I've tried some other email marketing tools, especially the ones that are automatically available in a Shopify account, but most of them were too hard to understand and get used to. I settled on Omnisend, since I had a professional recommendation, and it's super easy to use. Unfortunately, there are some features that cannot be customised, such as automatic response emails that are part of the system and not necessarily part of your own automations. But other than that, I have no complaints! The customer support, which is a BIG selling point to me, is fantastic! I was lucky enough to be helped by Salma, who was quick to respond and really gave me reassuring responses and helpful resources. She was honest about the point mentioned above, and I really appreciated that. I can definitely recommend this app based on convenience, ease of use, easy integration, and excellent customer support.