All reviews

Rating Breakdown

  • 5
    89% (2,571 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (27 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,709)
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5 / 5 Share

Nov. 20, 2022

Great app. Great service. Team responds around the clock and extremely helpful in addressing functionality questions, technical issues, etc.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2022

We use it and love it. Good design choices and more intuitive than other email services. And Nikola in customer service was very helpful.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2022

The most simple yet efficient email marketing app out there! The interface is easy to understand and integration is a breeze. Plus the support I got from Deniz at Omnisend was fast and really good!

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

This app is undoubtedly top class and it delivers a lot of functionalities. But it is the support that makes the real difference when compared with many other apps. The team is always there ready to support you and even when is night. Kudos goes to Kristina who very quickly helped me to configure correctly my multi-language popup configuration. It really helps to know that there is somebody always there to support you.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

Great experience so far and customer support is fantastic! Luiz was incredibly helpful, fast, and responsive.

Using app

25 days

Total reviews

9

Average rating

4.9

5 / 5 Share

Nov. 18, 2022

Omnisend works flawlessly to manage my companies email marketing. I get amazing results. The software is very user friendly and powerful. Support is simply amazing, probably the best I've experienced. I switched from Mailchimp and Klaviyo to Omnisend and it's been a great decision. Price is lower and features are much more easier to use. Plus my emails never get flagged as spam like they did on the other platforms. Simply the BEST!

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 17, 2022

I don't get surprised that often, however, on this occasion, with Omnisend, I was blown away. After experiencing the opposition products and services I was starting to believe what I wanted to achieve was impossible. So we took a leap of faith with Omnisend. So please we did. Not only is the product superior to the competitors the support staff of Baarath & Olesia are next level. Concise with advice and really quick to respond. Congratulations!

Using app

4 days

Total reviews

9

Average rating

4.4

5 / 5 Share

Nov. 17, 2022

Very easy to use and the customer support team are great and on hand very quickly, I spoke to someone called Luiz who was a huge help and very eager to solve my issue, 10/10!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

Omnisend is just an excellent marketing app; if you are stuck and need help fixing problems, the Omnisend support team is always available. Whenever I got stuck, I chatted online and got the solution every time. I highly recommend it because it's so easy to use and, most importantly, its team is impressive, as I know Deniz, Nikola, Olesia and Yuliia. I really appreciate your work. You all guys are doing a fantastic job...

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

I moved over from Mailchimp and much prefer this app. It's easy to use, and the support is great if you get stuck. I use the online chat for support and they answer almost immediately.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

The works amazingly well and has provided our business with countless profitable email Campaigns. Additionally the customer support is first class...I worked with one of their agents named Deniz today...and he was really patient and professional...and completely assisted me in setting up a email automation that I was stuck with. Great App, Great Service, highly recommend!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Salma was a great help. She helped me understand how I'm being billed and was able to confirm things I was questioning. She was very professional and helpful.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Very good app and helpful customer service from Olesia when I needed some help with disabling another synced account.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

Easy to use, with some great options and excellent, fast support. Kristina was most helpful, thanks.

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

Helpful & quick to respond. Highly recommend. There's a learning curve, but it is easy to use once you figure out how to work it. Nicholas was very supportive today on some issues and appreciate their time. Thanks for the great app.

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

Great mail program! It works well and the customer service is very friendly. New improved features are added frequently.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2022

So far so good! I have set up my sequence of abandoned cart e-mails. I found the app to be user friendly and the customer support was excellent. Thanks to Sanya for your help.

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Great so far. Customer service (Tiana) was super helpful. Look forward to working with it more for our campaigns.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

First omnisend support system connect me with Yuliia she absolutely can't explain me what's going on with my emails, even when I send screenshots with two differences that I noticed but unfortunately she can't see them.. but I'm glad that Luiz suddenly joined and helped to solve everything in less than five minutes, thanks for that.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Great app, and has great customer service, Specially Kristina, very clear and fast answers. When you are new and don't know how to start she helps me a lot, with good examples and ideas on how to do it better.

Using app

About 14 hours

Total reviews

3

Average rating

5.0