Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.8
Feedback
2,931
Reviews
Chart
#42
Shopify

All reviews

5 / 5 Share
March 30, 2023

Omnisend support team is excellent at addressing issues and finding suitable resolutions. I recently encountered a problem with one of my forms not displaying and Matija was able to escalate the case and get a quick resolution to my issue.

Store Using app Total reviews Average rating
Sofia Valdelli 7 months 4 5.0
5 / 5 Share
March 29, 2023

Salma has been incredible to work with - very knowledgable and helpful! I'm still learning the system but liking everything I'm seeing so far! Switching over from another ESP has been a bit scary, but they're making the transition simple.

Store Using app Total reviews Average rating
Mouse Marketplace 7 days 4 5.0
5 / 5 Share
March 28, 2023

Omnisend ha sido sin duda la plataforma de email más sencilla, intuituva y bien diseñada que he usado. Desde que comencé con ella he podido realmente explotar el potencial de los correos electrónicos.

Store Using app Total reviews Average rating
Qactus Over 1 year 3 5.0
5 / 5 Share
March 28, 2023

So easy to deal with if you are confused or need help. Karine helped me to change the domain DNS settings which can be complicated. It was quick and easy with the help!

Store Using app Total reviews Average rating
Yan Neo London Over 1 year 2 5.0
5 / 5 Share
March 28, 2023

Omnisend's customer service is top notch. They are fast, friendly and there for you. Many companies can take an example from Omnisend. It's a nice, clear email system. Very convenient to use. Thanks to Andres, we had a very quick answer to all our questions.

Store Using app Total reviews Average rating
UltramarXL 4 months 5 5.0
5 / 5 Share
March 27, 2023

Omnisend and shopify is a good partnership. However I wish i could embed videos so my so my customers dont leave the email. Without using a 3rd party interface.

Store Using app Total reviews Average rating
Saluz Health About 1 year 3 4.3
5 / 5 Share
March 27, 2023

Thanks to Karine, I was able to get the information on automation emails and I managed to run the campaign using the screenshot provided.

Store Using app Total reviews Average rating
Urban Nature Store Almost 2 years 3 5.0
5 / 5 Share
March 27, 2023

Migrating from Klaviyo (which we have been using for a looong time) after carefully evaluating both services. We are so happy with the journey so far. The design and structure of the emails feels much more up to date and once you get used to the differences creating emails is so much more intuitive. The customer support is outstanding - super quick, understandable and responses on point. Must also mention Deniz who apart from providing accurate help also went that extra mile to check that everything turned out well. Beyond pleased.

Store Using app Total reviews Average rating
Coin de Rêve 7 days 5 5.0
5 / 5 Share
March 26, 2023

used a lot of these types of email marketing platforms. This is one of the best, easy to navigate, design, report and automation. Highly recommended

Store Using app Total reviews Average rating
Nina Wynn 2 minutes 8 4.6
5 / 5 Share
March 25, 2023

Email marketing was easy to use, customer service was professional and responsive, and I was able to resolve the issues I encountered promptly every time.

Store Using app Total reviews Average rating
ReadYourHeart Almost 3 years 3 5.0
5 / 5 Share
March 24, 2023

Amazing customer service. Karine and her team got back to me so quickly and answered all my endless questions. Can't fault their friendliness and extra efficient customer service.

Store Using app Total reviews Average rating
Rosie Sugden 17 days 1 5.0
5 / 5 Share
March 21, 2023

Karine was very helpful with my payment update issue. I was relived at how quickly this was resolved!

Store Using app Total reviews Average rating
PONO by Joan Goodman Almost 4 years 2 4.5
5 / 5 Share
March 20, 2023

I am so happy to have found Omnisend. Their customer service is outstanding. The deliverability of my emails is better with Omnisend and is so easy to use!

Store Using app Total reviews Average rating
MacondoForever Almost 2 years 14 4.6
5 / 5 Share
March 17, 2023

I can thoroughly recommend Omnisend. They offer informative tutorials and easy to use templates making our email marketing a breeze. to Great customer service too.

Store Using app Total reviews Average rating
Retropeepers Ltd Almost 6 years 2 5.0
5 / 5 Share
March 15, 2023

Salma was helpful, fun and on point! I had two questions that got resolved quickly and easily. Appreciate the stellar service and communication.

Store Using app Total reviews Average rating
Birch Babe Over 1 year 4 5.0
5 / 5 Share
March 15, 2023

I've always found Omnisend support incredible. Even if they can't help - they are super kind and patient. No problem is too small. Luiz was particularly helpful today - and very patient with my questions.

Store Using app Total reviews Average rating
Flora Bhattachary Fine Jewellery Almost 3 years 5 4.4
5 / 5 Share
March 15, 2023

Baarath was great! He understood what I was asking even I sounded confusing to myself. He really helped me out and solved my problem. If I have a problem I hope I get him for support. He was very knowledgeable. Thanks for everything!

Store Using app Total reviews Average rating
Naturallyflow.com 5 months 3 4.7
5 / 5 Share
March 15, 2023

Olesia was very quick and responsive. The billing issue was resolved in timely manner and communication was really professional. The whole team is doing a great job.

Store Using app Total reviews Average rating
Saint Luca Jewelry 7 months 1 5.0
5 / 5 Share
March 14, 2023

My go to app when I want to engage my customers and get them to buy! So easy to use and love the automations. And pro tip: integrates perfectly with FB lead ads. thanks to Agustin for helping with that.

Store Using app Total reviews Average rating
Hit Happy Tennis Almost 3 years 4 5.0
5 / 5 Share
March 13, 2023

Omnisend has been a fantastic app in our transition from a different email marketing app! Andrés from Customer Support was prompt and so helpful in setting up automations similar to our former platform so that no triggers were missed. Highly recommend this app!

Store Using app Total reviews Average rating
Fountainful 7 days 13 4.7
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