All reviews

Rating Breakdown

  • 5
    89% (5,250 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (202 ratings)
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4 / 5 Share

April 10, 2020

Love this app. Very nice. A bit confusing interface sometimes. Things could be a bit more convenient, but all in all - very useful once you I got used to it and very reliable

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 2, 2020

Pretty intuitive, but I did have to do a little digging to figure out a few things. Overall I like it a lot.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

March 30, 2020

Seems very easy to use and set-up within Shopify. I've used Klaviyo before but this seems to be just as feature rich for less money

Using app

11 days

Total reviews

4

Average rating

4.8

4 / 5 Share

March 25, 2020

Me encanta pero lo malo es que al querer mandar mi primer envío no me dejó porque decía que tenía que pagar.

Store

VABADAM

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

March 12, 2020

Moved to this from Mailchimp. The flows are easy to setup, and to me are the highlight of the Omnisend App. The templates are very retail focused...too much so for us, as we do not want a product photo in the app. The sizes for logo etc...are quite limiting as well. We work around it by using the manual one, which is a bit of work.

Using app

3 months

Total reviews

10

Average rating

4.9

4 / 5 Share

Jan. 3, 2020

I've updated my review to 4 stars. After all Omnisend proved that they value every customer and make every effort to find a solution for customer's needs. Despite all the problems we had - they made a lot of effort to fix it. Really appreciated.

Store

Keepgo

Using app

6 months

Total reviews

6

Average rating

4.0

Developer Reply

Hi, Thanks for taking time to write this review. Actually, we have not changed the pricing or the feature set each pricing plan has since you started using Omnisend in September. The price increase your account has experienced is solely related to the huge increase of your subscriber list - from 2900 subscribers to 22100 subscribers. We truly understand that learning a new tool takes time and we don't want to lose you, so no worries, we will happily find the best solution to meet your needs, our support team is already reaching out to you about this situation. On a quick note, Omnisend has a lot more to offer than Privy, we offer SMS service; advanced automation flows, such as cart, browse and product abandonment, contact enters/exits the segment flow and more; other channels and complex segmentation to target your customers - so a lot more benefits in just one app!

4 / 5 Share

Dec. 9, 2019

just 4 stars because i don't believe in perfection... well as a tool how they subscribe it's good...the support team very efficient .. didn't try the app enough the tool or ( app ) yet to say if it's working good.... but i can tell it's easy and recommend to try you lose nothing guys

Using app

3 months

Total reviews

7

Average rating

4.6

4 / 5 Share

Dec. 1, 2019

I did my first cyber monday email and was very pleased with how the app worked and also how it took care of security and email verification.

Using app

12 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 28, 2019

Awesome app, use it to automate my email marketing campaigns, easy to use. Would be a 5 star if it was more affordable annually

Using app

9 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 20, 2019

I just switched over from MailChimp and sent my first campaign using Omnisend. So far its been a smooth transition and easy to use.

Using app

10 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 12, 2019

So far so good. The app is pretty easy to use and I like the email layout that they already have. I also like I can see real time when future customers are on my sight and be selective to who you are planning emailing too. No complaints.

Using app

3 days

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 11, 2019

I would recommend Omnisend because it is modern looking and user friendly. It's not perfect. Somethings are hard to work out but the support is great. They respond quickly and help you for as long as you need it.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 30, 2019

Hey,the app is well guided ive done my first email so far so good,cant wait to get more subscribers!

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 28, 2019

I thoroughly enjoyed using Omnisend as it was easy to use and allowed me to create a good looking email for free. I am a fan of some of their premium features and may consider upgrading in the future.

Using app

9 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 28, 2019

Heel goed programma, werkt correct en is eenvoudig in gebruik. Jammer dat niet alle functies kunnen gebruikt worden in goedkoopste versie. Mvg Swinkl.eu

Store

Swinkl

Using app

Over 1 year

Total reviews

10

Average rating

4.8

4 / 5 Share

Oct. 21, 2019

Great! easy to use and change. Really convenient to work with and allows you to change things very easily

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 12, 2019

This app is really intuitive and easy to use! The templates for email marketing are amazing and makes your emails look very professional.

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 6, 2019

looks good but hard to connect to my online shop. looks good but hard to connect to my online shop. ok

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Thank you for your review. Let us help you! Reach out to [email protected] and we will help you with store connection and the setup.

4 / 5 Share

Sept. 18, 2019

Giving 4 stars just because I think the pricing once you have been sucked in by a great deal hits you hard.. I think it has some limitations, but overall pretty user friendly. used on our jewellery website www.annalise.co.uk

Using app

About 2 years

Total reviews

46

Average rating

4.6

4 / 5 Share

Sept. 9, 2019

We needed a replacement for Mailchimp. Omnisend is a very well design product. It has excellently integration with Shopify. Getting started is very easy as it has a clearly defined process to guide one through. The various pricing scheme also makes it risk free to try and to pay a reasonable cost as you grow. Our fist campaign can be up and running in minutes. Omnisend will be part of our setup with our Shopify store. The good thing is that we can continue use Omnisend even if one day we move out of Shopify – as Shopify is getting more costly and less cost-effective.

Using app

8 days

Total reviews

3

Average rating

4.7