Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,893
chart
#63
All reviews
Rating Breakdown
July 15, 2022
Received very good service and advice from Olesia. She answered all my questions and gave me examples to complete my tasks. Thank you again.
July 14, 2022
This app is easy to use with a lot of features to help grow your business. I was using three other apps to get the features I need for my site and now I'm able to condense what I need into one app which is great. I contacted the chat support to ask a few questions. The support is fabulous!!! Bassma my support guru answered within a few minutes. I didn't understand a few steps in making the popup signup welcome email so she made a video for me to clearly understand the answer. She was very patient and made sure all my questions were answered. Thank you so much Omnisend!
July 14, 2022
Great app. Has helped our email list grow! Now we are growing or SMS. Questions are answered when we need help in a very timely manner.
July 14, 2022
The Team, especially Nikola helped to identify the issue and send me a short demonstration video how to solve it. This is the kind of support I appreciate, thank you very much.
July 14, 2022
Best email marketing!!! A great offer of features and the most elegant dashboard and friendly user I have tried so far. I hope you can add more integrations like Fera.io, Big blue in Spain and many more, that it the only thing for Omnisend to be just perfect. I highly recommend for anyone who is looking for a great design along with the best features of the market. Finally, the support from Help center is super fast, I would like to specially thank you Stephan and also, special mention to Olessia, she has been great and assisted me very quickly and nothing was too much trouble. Omnisend is very lucky to haver her!
July 12, 2022
This is a great marketing tool for our online store - easy to use and fast and reliable customer support (thank you Olesia) for guiding us with our concerns.
July 11, 2022
Omnisend is a great app for automated emails & SMS marketing. The support is also great! As a small example: I had problems with an HTML code because I got an error message. I wrote to the support and got an answer after a few seconds. After about a day, I got the solution, even with a video. So I couldn't do anything wrong. I can only recommend Omnisend.
July 9, 2022
Great app. Very helpful and supportive for any question and need. Really recommend !! Nikola Champion !!
July 9, 2022
Literally switch from Mailchimp yesterday, which I should have done a long time ago. I am thoroughly impressed by customer service and ALL the many amazing features that Omnisend has to offer! I love their interface because it is so easy to navigate and their support videos are great. And Nikola came through with the quickness with chat support questions! I'm super excited to get all my automations created and finished!!!
July 8, 2022
I have been using Omnisend for a while for email marketing and cart recovery. Reliable app. Customer service is top class; specially Nikola from Omnisend followed up timely with a solution when I was facing a campaign issue with tight schedule.
July 7, 2022
shout out to Baarath!!!!! he rocks!!!!! went above and beyond and spent 2 hours helping me figure this out. very patient and even sent me screen shot recording to make sure i understood how to set this up!!
July 6, 2022
Great product and support team. The workflow options are extensive and the email builder is easy to use. Pricing is competitive for the robustness of the platform.
July 5, 2022
I've used Klayvio and other ecommerce email list provider and I'd rate Omnisend as the best one out there. Their support team is very helpful and I've always received help within a few hours of reaching out. I recommend them to all shopify users.
July 4, 2022
The dashboard and UI are amazing and intuitive to use. I had some questions regarding the flow and double opt-in and Sanya was able to resolve them for me very quickly. Great app and team overall
July 4, 2022
Just started my business with these amazing people. First and best part instant support so its 24/7, so you do not need wait for next day. Yes sometime its little waiting for reply but acceptable. Features are really impressive compare to others APP and most important Reasonable. I have just switch my account from one of the good company but no regret. All customer service members are very responsive with great support. Special thanks to "BASSMA" to bear with me . As I am very bad in technical term but she did not leave my hand and help me to cross over. All the very best to all of you and keep doing good work. Lets start my business journey with safe hands:)
July 2, 2022
Kristina offered me great support from day one of using this app I think I have tried all of the apps that do this kind of job and this seems to be the most intuitive and configurable out there. Top marks (so far!)
July 1, 2022
This app is great and helps with our email marketing needs. An issue arose and Sanya provided excellent customer support sticking with us throughout it all. Thanks Sanya & Omnisend. Give her a raise!
June 30, 2022
So far so good! Very easy to use - super intuitive and streamlined. Bassma, from customer support, was helpful in assisting with an inquiry. Thanks Omnisend!
June 30, 2022
Very happy with Omnisend as our Email Marketing Hub (and soon to expand to SMS): excellent functionality, constantly in development, responsive and excellent tech support.
June 30, 2022
First time using Omnisend and I can already tell how user friendly this email marketing service is. I had some questions setting up the automation and Daryna was super helpful in providing support, working through our specifications and issues were resolved quickly and efficiently.