All reviews

Rating Breakdown

  • 5
    89% (2,571 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (27 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,709)
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5 / 5 Share

Nov. 10, 2022

This app works great for adding a mailing list to your site and managing various automations. The support offered is great as well.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

I love Omnisend's simplicity and the support is great. I asked for support and within just a few minutes not only did I have a response, I implemented the fix. So fast, Thank you Kristina!

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Kristina helped me to navigate the Omnisend website and enabled me to set up some custom preferences for my email list.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Thank you Baarath for being really fast and fixing my problem! Really satisfied about the customer service

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Omnisend is very easy to use and definitely highly recommended especially for start ups. Their customer service is top notch! And special mention to Nicolas who has been assisting me for days! So happy with this crowd and can't them enough. It's a do it yourself but with Nicolas guidance, I got to where I want the campaign to be. It saves me from hiring an external marketing team.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Tiana was absolutely helpful and knowledgeable. Solved an issue we were having in minutes. Thank you Tiana, much appreciated.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 7, 2022

User friendly! And great customer service. Kristina was super helpful in helping me figure out automation!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Definitely impressed with the new features, templates, and builders they've rolled out recently. TBH, it has some limitations, but I love the support team. I can email anytime I have a question and get a response instead of browsing google articles for answers that don't always work. Not all support is the same, but have had great experiences with Baarath. Thanks for the help!

Store

Verse

Using app

10 months

Total reviews

15

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

This app is easy to use and really helps me manage my email list. I recently needed some assistance and Deniz was very helpful. Thanks!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Luiz's support was amazing. We couldn't verify our settings, but he helped us. His reply is so fast and helpful.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Very easy to use app and the support is very helpful. Definitely recommend to small and big businesses. Special thanks to Luiz from the support team!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Very nice app and email system. Best i have ever tried. And Salma from customer service is fantastic!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Really great features and helpful support that is only a few clicks away. Having reached out for assistance a few times Luiz and Yulia were both very helpful in understanding specific questions/ issues faced

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

They're simply the best. While they're not as big in all the integrations as Klaviyo, they're still a lot more affordable, and for small brands, it's the perfect fit.

Using app

Almost 3 years

Total reviews

12

Average rating

4.9

5 / 5 Share

Nov. 1, 2022

Customer service is very helpful and and quick to respond :) The emails look nice and professional .

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

The customer services, we received from Nikola, is really amazing and exceed from our expectation. Appreciated!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

So easy to use, I feel so happy to be in control of my email marketing! Definitely use or switch over to Omnisend! Incredibly easy to make emails and to know who you are sending them to

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2022

Fair price and nice service. The product has updated much this year and I am getting more satisfied with it. Also, quick response.

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 21, 2025

I’m a startup doing everything myself for the most part. I spent hours reviewing other platforms and even tried a few trials. Omnisend was the easiest, and by far best customer service 24/7. I work everyday as the founder. Saturday and Sunday and omnisend was available within minutes. All The techs I work with know the software and guide me perfectly. I’m upset I paid active campaign money just to try theirs which was expensive and there are some major bugs with active campaign that should not be with how big of a company they are and their access to resources. I’m a huge fan of omnisend

Store

Yonder

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 28, 2022

kristina is very sweet and helpful. Her answers was always very fast. Thank you again very much! :) :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0