Omnisend Email Marketing & SMS

Great app and great customer support! Highly recommended! Support is available whenever I have questions and help solve my issues fast!

This has been my first marketing app, so I am still finalizing my thoughts overall BUT the customer service is so fast and knowledgeable! I always know it will not take long. I just finished up with Luiz. Thank you!

Satisfied with the customer service of omnisend, the advisor Salma, answered my question in an excellent time and gave solutions to all my doubts, thank you

We received wonderful online support...the program etc. is a bit tricky up front--but once you work your way around it becomes easy. But most important - if you're stumped or have questions --just ask. They have greatly improved the online support and that saw us through to the end.

As a newbie trying to figure out how everything works, the Omnisend support was friendly and efficient. My questions were answered and problems solved. Thank you, Joy!

So far the app has been great. I have also reached out to support, and received the best support I've ever experienced. All my questions were answered within minutes by Baarath. Highly recommended.

Fast and easy chat box support. I had a minor issue and was quickly addressed and resolved by Baarath. Excellent experience so far.

Omnisend has been one of our best partners with Monika as a really helpful and supportive account manager. Very flexible pricing plans and the recent automations have really helped us a lot. Versus competitors this is the cheapest if you want to send unlimited emails.

Just downloaded and set up. It's great, simple and user friendly. Great pre build templates to select from, which give option to customise each. Perfect branding personalisation, it's simple but effective. Allows for more brand effective representation ability. Also like the idea you can also submit ideas on more templates...

Another great experience. Plenty of hand holding and expert advice from Diego today while trying to verify my domain. Thank you so much! I literally couldn't have done it without you. So far so good! Just signed up. I had one little question so got on the chat and received an answer back from the lovely Baarath super quick. Then a follow up message to make sure I got the answer I was after and did I need anything further. I'm looking forward to properly getting started but I am so impressed with their customer support that I can't see there being any problems at all. It's a welcome change! Thanks!

Always helpful and real time assistance with questions. Salma dealt with my query this morning efficiently, quickly and with plenty of detail (including screenshots) - this was super useful and allows us to move forward with more knowledge!

I am new to Omnisend and transitioning from a few other apps- this can be an overwhelming task especially in the middle of busy season. Marketing is daunting on it's own for small business owners and I had QUESTIONS! Kamilia was patient, kind and answered everything in detail while providing more than i asked for. The app itself seems to be well designed and I look forward to exploring it more. So far so good, top notch customer service is something that I look for because sometimes you just need a person to help, not a bot.

We had a problem with some emails and credit, but with the helpful staff and support 24/7 they helped us and fixed the issue within 48h! Thanks to Matija for helping us and getting all our questions answered. Keep the good work and a good customer service.

Great support today from Deniz. He explained how to sunset contacts who do not open mails or make sales. I will be doing this next. Thanks a lot.

Great app and nice experience with the customer-service team. Efficient conversation. Thanks Daniz for the help!

Been on Omnisend several months now after using Shopify's native email campaigns. I sometimes get lost in the weeds since Omnisend is so much more powerful, but patient support personnel like Luiz makes it easy to understand!

Great support from Joy at Omnisend when wanting to create new forms. Needed the subscribers to get into an email automation flow directly after signup.

I've been using Omnisend since 2019 and they're always prompt to assist with any troubleshooting I've had. My recent experiences with Baarath and Luiz was very helpful and now I have my customer preferences set up to offer opt-outs for special occasions.

I have just started playing around with Omnisend and so far really like it. I had a couple problems (that ended up being so simple) at the start and customer service was incredible, Karine was so helpful.

Amazing support. Can't recommend it enough... great features and support team answers within minutes!!! Big thank you to Diego, Stefan and Karine you guys are truly amazing and helped us so much.