Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.8
feedback
2,880
chart
#72
All reviews
Nov. 10, 2022
This app works great for adding a mailing list to your site and managing various automations. The support offered is great as well.
Nov. 10, 2022
I love Omnisend's simplicity and the support is great. I asked for support and within just a few minutes not only did I have a response, I implemented the fix. So fast, Thank you Kristina!
Nov. 10, 2022
Kristina helped me to navigate the Omnisend website and enabled me to set up some custom preferences for my email list.
Nov. 9, 2022
Thank you Baarath for being really fast and fixing my problem! Really satisfied about the customer service
Nov. 8, 2022
Omnisend is very easy to use and definitely highly recommended especially for start ups. Their customer service is top notch! And special mention to Nicolas who has been assisting me for days! So happy with this crowd and can't them enough. It's a do it yourself but with Nicolas guidance, I got to where I want the campaign to be. It saves me from hiring an external marketing team.
Nov. 8, 2022
Tiana was absolutely helpful and knowledgeable. Solved an issue we were having in minutes. Thank you Tiana, much appreciated.
Nov. 7, 2022
User friendly! And great customer service. Kristina was super helpful in helping me figure out automation!
Nov. 4, 2022
Definitely impressed with the new features, templates, and builders they've rolled out recently. TBH, it has some limitations, but I love the support team. I can email anytime I have a question and get a response instead of browsing google articles for answers that don't always work. Not all support is the same, but have had great experiences with Baarath. Thanks for the help!
Nov. 4, 2022
This app is easy to use and really helps me manage my email list. I recently needed some assistance and Deniz was very helpful. Thanks!
Nov. 4, 2022
Luiz's support was amazing. We couldn't verify our settings, but he helped us. His reply is so fast and helpful.
Nov. 3, 2022
Very easy to use app and the support is very helpful. Definitely recommend to small and big businesses. Special thanks to Luiz from the support team!
Nov. 3, 2022
Very nice app and email system. Best i have ever tried. And Salma from customer service is fantastic!
Nov. 3, 2022
Really great features and helpful support that is only a few clicks away. Having reached out for assistance a few times Luiz and Yulia were both very helpful in understanding specific questions/ issues faced
Nov. 3, 2022
They're simply the best. While they're not as big in all the integrations as Klaviyo, they're still a lot more affordable, and for small brands, it's the perfect fit.
Nov. 1, 2022
Customer service is very helpful and and quick to respond :) The emails look nice and professional .
Nov. 1, 2022
The customer services, we received from Nikola, is really amazing and exceed from our expectation. Appreciated!
Nov. 1, 2022
So easy to use, I feel so happy to be in control of my email marketing! Definitely use or switch over to Omnisend! Incredibly easy to make emails and to know who you are sending them to
Oct. 31, 2022
Fair price and nice service. The product has updated much this year and I am getting more satisfied with it. Also, quick response.
June 21, 2025
I’m a startup doing everything myself for the most part. I spent hours reviewing other platforms and even tried a few trials. Omnisend was the easiest, and by far best customer service 24/7. I work everyday as the founder. Saturday and Sunday and omnisend was available within minutes. All The techs I work with know the software and guide me perfectly. I’m upset I paid active campaign money just to try theirs which was expensive and there are some major bugs with active campaign that should not be with how big of a company they are and their access to resources. I’m a huge fan of omnisend
Oct. 28, 2022
kristina is very sweet and helpful. Her answers was always very fast. Thank you again very much! :) :)