Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.8
Feedback
2,931
Reviews
Chart
#42
Shopify

All reviews

5 / 5 Share
Feb. 28, 2023

great customer service (shout out to you Augustin), and easy platform to use - we've been using them for a couple of years without issue.

Store Using app Total reviews Average rating
Left Field Kombucha Almost 3 years 5 5.0
5 / 5 Share
Feb. 28, 2023

Great support team, and great product with this new version. Nikola helped me quickly and effectively. Thanks!!

Store Using app Total reviews Average rating
Minga EU About 2 years 3 5.0
5 / 5 Share
Feb. 27, 2023

We absolutely love Omnisend. They have a wide range of capabilities that allows our store to connect with our audience, make different offers to them with a highly intuitive email builder, and be able to market through outside app integrations easily. The ICING on top is the amazing service and tech support. We always receive a quick response and any troubleshooting resolved. A special thanks to Luiz and Kamilia!

Store Using app Total reviews Average rating
5 / 5 Share
Feb. 27, 2023

nice support from Yuliia, she is so patience and have a clear instruction to solve our issue. great customer service

Store Using app Total reviews Average rating
Derjunstar 8 days 5 5.0
5 / 5 Share
Feb. 27, 2023

Stefan was very helpful and he very quickly solved the problem I announced. I am very grateful for him!

Store Using app Total reviews Average rating
didierlabhungary 19 days 1 5.0
5 / 5 Share
Feb. 27, 2023

Andrés was very helpful, fast support it was 3 am he helped. i thought we are the only ones who did that.

Store Using app Total reviews Average rating
F3DM LTD 4 days 1 5.0
5 / 5 Share
Feb. 25, 2023

So many features to love, and very well structured! Andrés was very helpful, He gave me a solution to a problem I was dealing with very quickly.

Store Using app Total reviews Average rating
Enzzo Over 1 year 3 5.0
5 / 5 Share
Feb. 24, 2023

Omnisend is a solid email platform for the price. They're constantly adding new features and the support team is generally really helpful (shout out to Luiz!).

Store Using app Total reviews Average rating
Primary Beans Over 2 years 5 5.0
5 / 5 Share
Feb. 24, 2023

I actually just downloaded the app and am really blown away by how much it can do . . . and for now, I'm on the free plan. I had some questions and the chat support was quick and helpful. I am really looking forward to how much more I can discover in this wonderful app!

Store Using app Total reviews Average rating
Sans Skincare Over 1 year 6 4.3
5 / 5 Share
Feb. 24, 2023

Omnisend is really the best ever. We have tried almost everything on the market but nothing is as good! Staff are very helpful and always friendly and ready to help. Thank you very much! Keep up the standard!

Store Using app Total reviews Average rating
DSF Antique Jewelry Over 3 years 12 5.0
Developer Reply

Thank you for your review! Our team is always happy to assist!

5 / 5 Share
Feb. 24, 2023

My campaign couldn't connect to a 3rd party app. So I received support from Andrés who helped me a in about 5 minutes with the preparation of my first campaign!

Store Using app Total reviews Average rating
Dealvolution About 3 hours 5 5.0
5 / 5 Share
Feb. 24, 2023

Support ist spitze. Andrés hat uns mehrfach sehr geholfen. Tausend Dank für die stets schnelle Unterstützung.

Store Using app Total reviews Average rating
Galaxieregister.de Over 1 year 3 5.0
5 / 5 Share
Feb. 23, 2023

A pretty positive start! Just installed Omnisend and had a few issues with setup (our lack of technical expertise was the problem not Omnisend). Diego, in support, was knowledgeable, helpful and fast! It's rare these days for most live chat agents to actually provide real support, AND have the right answers 'out of the gate', but that's exactly what we received. It makes a big difference starting out with a new application knowing that someone is there to help 24/7, instead of having to wait until the next business day. Diego made the somewhat scary switch from our previous (well known) email marketing service to Omnisend a lot easier.

Store Using app Total reviews Average rating
John Sloane Art About 6 hours 7 4.9
Developer Reply

Thank you for your feedback! Our team always here to help:)

5 / 5 Share
Feb. 22, 2023

Yulia from customer service was friendly and helpful! great experience wonderful app - very intuitive and a plethora of tools. well priced

Store Using app Total reviews Average rating
Pundit Games UK 15 days 1 5.0
5 / 5 Share
Feb. 22, 2023

We have been using this service for a while and have had nothing but great service from the team! Salma has been extremely helpful in assisting me with managing our SMS account and answering any concerns I had. Thank you Salma, we greatly appreciate you! Jenny from Azio Corporation

Store Using app Total reviews Average rating
AZIO Corporation Over 3 years 5 5.0
5 / 5 Share
Feb. 22, 2023

The app is easy to set up. Great support from the team and the free plan is perfect for startups. Recommend.

Store Using app Total reviews Average rating
Aisling Chou Studio About 4 years 9 5.0
5 / 5 Share
Feb. 21, 2023

Omnisend has been amazing. I was trying to get some forms and automations set up and Salma was so helpful when I had questions today!

Store Using app Total reviews Average rating
Shop Acre Goods Almost 3 years 2 5.0
5 / 5 Share
Feb. 21, 2023

Great customer service! Couldn't actually believe how quickly the Omnisend support got back to me when I had a few queries recently. They responded via email and Kristina was so efficient and patient at helping me sort my problem. Within 15 minutes she had sorted out what I had been trying to figure out for ages. Thank you so much to Omnisend & Kristina, your service is faultless!

Store Using app Total reviews Average rating
De Mână. Almost 3 years 1 5.0
Developer Reply

Thank you for leaving us a review! We really appreciate it:)

5 / 5 Share
Feb. 21, 2023

The omnisend team is really quick and friendly in helping resolve any issues you might have. Olesia was a great help.

Store Using app Total reviews Average rating
Rock on & Namasté Over 2 years 3 5.0
5 / 5 Share
Feb. 20, 2023

I must say, Omnisend has the best customer service I've ever experienced. There is always someone there the answer your questions, no matter what time of day or night. Diego and Baarath are the absolute best! They are knowledgeable, attentive and above all PATIENT! You won't go wrong by adding this to your Tech Stack!

Store Using app Total reviews Average rating
Honey's Child 5 days 1 5.0
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