All reviews

Rating Breakdown

  • 5
    89% (2,571 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (27 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,709)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 27, 2022

Baarath from the customer help team was very helpful. Thanks a lot for the video instructions. Those helped a lot.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

Been using this app for a while, it's very complete and works great. Everyone from the support staff is very helpful and friendly. 100% recommend.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

Olesia was very helpful, responded to e-mails promptly and answered my questions clearly. Thank you.

Using app

Almost 2 years

Total reviews

9

Average rating

4.4

5 / 5 Share

Oct. 27, 2022

Amazing and very prompt customer service. Olesia was able to assist immediately and resolve my issue

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

Great service from Luiz today. He was really helpful and knowledgable and gave me answers to my various questions. Thank you

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

Thank you Sanya. You went the extra mile and helping me understand the form I was trying to use. Excellent customer service. Fast and accurate.

Using app

About 2 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 31, 2023

Baarath at Omnisend was extremely helpful and answered my questions very quickly. Love this program. It interacts with my Shopify store seamlessly, and tech support is always available. Update today. Omnisend is always online to help with any enquiry. Highly recommend.

Using app

Almost 4 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

Stefan is the most amazing tech support. Ever. He is so smart and so fast with help and I was able to get up and going right away. Thank you!

Using app

7 days

Total reviews

23

Average rating

4.8

5 / 5 Share

Oct. 25, 2022

Top support! super quick and efficient. Olesia has been of tremendous help in solving a critical issue we were having with email verification.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

I had a technical issue and Stefan, staff from Omnisend support helped me through it. I am using Omnisend for few years now. Getting better and better!

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

Love this platform, very easy to use and the support is very fast and thorough. Sanya answered every question l had straight away, along with screenshots and video screenrecordings, making the learning curve very seamless.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2022

Stefan was so amazing! He went the extra mile to make sure I understood what needed to be done to solve my problem. When I hit a road block, he figured it out and got it done. Thank you!

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2022

VERY easy to use. Great lay out. Pulls theme and colours from store and creates the perfect template. Literally a few clicks and everything is done! I wish everything was like this!!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

This is a great tool for our sales, if we use it to the max. It's easy to use, always improving and innovating, and customer support (Olesia helped me last time) is on spot, always responding fast, and very helpful.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2022

Great application. Wonderful, fast customer service - Olesia in particular! Easy setup and many templates to work with.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

I contacted their support for more information on the prices of the plans, Olesia gave me very precise information quickly and efficiently ! Keep going !

Store

TOXIK3

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

Brilliant integration in their popup form with Shopify - auto-creates a discount voucher code. very cool. Baarath and the 24/7 chat support team are excellent!

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

So far it has been a great experience. The support team is super helpful and quick to solve any problem!

Using app

2 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Oct. 19, 2022

Omnisend was recommended to me by a biz coach and I've had great results using it in terms of high deliverability and open rates as well as sales from emails. Very user friendly and I love the new teaser feature! I had some questions as I set up my teaser and Tiana helped me tremendously! She went above and beyond to assist me and I learned a few new things from all of her help! Very pleased with Omnisend and I'd def recommend.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Easy to use, lots of functionality and customisation. They also have a great support team too that's very helpful!

Store

BRAVE

Using app

Over 2 years

Total reviews

7

Average rating

4.9