Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.7
feedback
5,893
chart
#63
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June 18, 2022
Handy tool for small businesses. We only have 3 employees. We're not a traditional Shopify E-commerce store that sells products, instead we sell services, which was tricky finding the right platform and app to support our business model. We found after researching a lot of apps, this was the best fit but it took a lot of cross app-testing and some time. Once we decided it was the right fit for us, we had to learn how to use it. The simplicity of the design interface, the campaigns of both Email and SMS and the ability to set up Automation Workflows has helped us tremendously. In regards to customer service, their support agents are prompt and provide great service. Easy to understand for a non-tech small business owner. Special thanks to Nikola a support agent for helping us problem solve.
June 17, 2022
This app is fantastic! It is super cheap and very intuitive. The customer service is bang on and extremely helpful 10/10 recommend!
June 16, 2022
I always get nervous about how fast of a response i'll get, but Nikola was quick and answered my question in no time!
June 14, 2022
longtime user, it is a good system but the support has always been excellent. highly recommend omnisend
June 7, 2023
Wonderful customer service support! Quick, effective and acurate. Thank you so much Daryna for the help :) Great App for MKT Costumers
June 11, 2022
Thanks Nikola for your quick and accurate response , I got from this app what i want. Highly recommend.
June 9, 2022
Great app, intuitive and super useful, good option to replace shopfy's standard and boring email templates hehe. Quality and very responsive support!
June 9, 2022
Great and fast help from the support team, especially Daryna. Great app in general. Highly recommend.
June 9, 2022
Great help and advise as always. Olesia did a great job in setting me up with videos etc and advise :)
June 9, 2022
Nikola from Omnisend helped in setting up an automation correctly when I knew there was an issue with it. Overall I've found Omnisend a very intuitive and easy to use email system, perfect for our emerging brand.
June 8, 2022
Very helpful. Kristina & Olesia were great. I appreciate the quickness of their responses, as well as the helpful pics they supplied.
June 8, 2022
Their customer service is above great. In particular Stefan and Daryna really helped me out with a few issues that we had. Thanks so much
June 8, 2022
Great app for email marketing with drag-and-drop builder and segmentation, everything you need is there. Great customer service too!
June 8, 2022
This app is very easy to use, it is very helpful to the sales growth of my store, and the customer service attitude is also very good
June 8, 2022
Vraiment une bonne application d'emailing pour l'ecommerce. Excellent service client peu importe le moment de la journée où on les contact. Ils répondent super rapidement et ne laissent pas tomber les fils de discussion, même entre les changements d'équipe. Merci Olesia pour tes réponses à l'instant! :) Est-ce qu'il y a des choses que je voudrais qu'ils améliore? Certainement, ils ne sont pas parfaits, mais ils sont très bons et proposent chaque mois des belles améliorations. Je suis confiant d'avoir fait le bon choix de passer chez eux.
June 7, 2022
I've been using this service for close to a year and am happy with it! It works well with my Shopify store. If you ever need support or have questions, they are very responsive and helpful. I would definitely recommend this service to Shopify stores looking to launch and manage e-mail and marketing campaigns.
June 7, 2022
Loved the quick response from Baarath. He didn't know the answer to our situation but made sure to escalate to a team member who did. He kept in touch until the issue was resolved. 100% Recommend. Thank you both Yuliia & Baarath!
June 7, 2022
So far, so good. It is pretty easy to make automation and it has a free version for people who are just starting out like me. Sanya has been nice and patient when it comes to solving my problems or answering my questions.
June 6, 2022
Have been using Omnisend as our email marketing platform for about a year...switched from MailChimp. Omnisend's software has been easy to use and their Customer service is excellent! They are pretty quick answering any questions we've has so far. So far, so good!