Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.8
feedback
2,878
chart
#72
All reviews
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Oct. 19, 2022
Really happy with this app. I'm using it for over a year now, they have been working a lot on making the user interface, making it more intuitive and user friendly with a lot more customization possibilities since then. User support is also quick when you have questions and accurate most of the time . Kristina has helped me smoothly with an issue I recently had on automations. Keep up the good work!
Oct. 19, 2022
Very intuitive to set up everything, with a little time and trial and error, I was able to get most stuff done. The only confusing thing is regarding their pricing, what they classify as "active contact", which is basically every subscribed and non-subscribed contact in your list, regardless of how long they have been there. Yulia then was nice enough to clarify and help me with additional questions, very quickly as well, so still 5 stars for the customer service!
Oct. 18, 2022
Best email client for email and sms all in one, also awesome customer service. My favorite email client I have used, and they are always adding new fetures.
Oct. 18, 2022
Omnisend is very easy to use. Fantastic training videos and documentation. Getting campaigns up and running was such a breeze, I really wish I had done it sooner! Highly recommend.
Oct. 17, 2022
super quick live chat response!!! very helpful. BIG BIG THANK YOU TO Nicolas super quick live chat response!!! very helpful. BIG BIG THANK YOU TO Nicolas
Oct. 17, 2022
I'm using OMNISEND for several years now and for all those years I'm 100% satisfied and happy both with functionality and amazing support those guys are providing. The app itself is easy to use, very powerful and rich with features. I have to say again - the support is amazing and thank you Tiana once again for your quick responses and help.
Oct. 16, 2022
I got Sanya's help to make my use of omnisend smoother. This plugin is very powerful, you can use many of its functions well.
Oct. 16, 2022
Great Support thank you very much! I needed support for the installation process and some other stuff and the support team was super kind and answered very quick
Oct. 14, 2022
Had an issue with connecting my Shopify store with Omnisend, "Your store cannot be reached via API, therefore contact import failed.". Contacted Omnisend's tech support team and they were quick to respond and help me resolve the issue. Baarath, Nikola, and Luiz did their best to help, and they got the problem solved. Overall happy with Omnisend's support team. Thanks
Oct. 14, 2022
Great app and great support (especially @Yulia). Would like to see more designs and graphics content though.
Oct. 13, 2022
Great support from Olesia to resolve a long-standing issue I've had with automated emails. Thanks for your help
Oct. 12, 2022
Amazing app with awesome support. Highly recommend this as your main newsletter marketing as well as your user/lead database.
Oct. 12, 2022
After searching so many options, I finally found this app and it worked great for me. It really serves the purpose. Interface is user friendly. Besides this, their support system is also good. The team response quickly. Specially thank you so much Olesia for helping me out through the entire time I set up the app. I really appreciate the way you provide me tutorial videos to understand things easily.
Oct. 10, 2022
Sanya is really fervour and helpful. She is always there to help and so patient to answer every single one of my question.
Oct. 7, 2022
Great app, we use it every day for our newsletter, and Olesia from their support team was a great help.
Oct. 6, 2022
Sent a mass email to our customers and a lot of them bounced which caused our account to get put on pause. The team at Omnisend were really helpful and patient and guided us on how to get it back active. Thanks to Sanya, Olesia, and Baarath for their amazing work! 10/10 would recommend
Oct. 6, 2022
Gamechanging app, so much better in every way than what I was using before. Thanks to Olesia in customer support for her amazing help.
Oct. 5, 2022
So far we are liking the app. It is taking other duties and putting them into one easy place to work with and get analytics as well. It's so helpful in saving us time and effort with campaigns and keeping our customers engaged with our store. We are just still in the learning stages of all its wonderful uses. Looking forward to learning more. We would recommend this app.
Hello there! Thank you so much for your feedback! We're thrilled to hear you're having a blast with our app. Learning the product thoroughly is one of the most important tasks to perform in order to get the most out of it. Please visit Omnisend Academy at academy.omnisend.com for all the information you need to get up and running as soon as possible! Have a wonderful day!
Oct. 5, 2022
Super useful app with great customer support. I was running into a problem adding our custom domain email and Bassma, Baarath and Stefan from support were all really nice and helpful and were able to get everything sorted out. Creates beautiful emails and makes something with the potential to be extremely complicated very intuitive as well as effective.
Oct. 5, 2022
Just started using Omnisend and so impressed so far. The interface is really intuitive, the templates are beautiful and the functionality has enough flexibility for me to achieve what I would like to without too much hassle. On top of that the support is amazing. Kristina has just helped me with an issue in under 2 minutes. Highly recommend