Omnisend Email Marketing & SMS

Another great experience. Plenty of hand holding and expert advice from Diego today while trying to verify my domain. Thank you so much! I literally couldn't have done it without you. So far so good! Just signed up. I had one little question so got on the chat and received an answer back from the lovely Baarath super quick. Then a follow up message to make sure I got the answer I was after and did I need anything further. I'm looking forward to properly getting started but I am so impressed with their customer support that I can't see there being any problems at all. It's a welcome change! Thanks!

Always helpful and real time assistance with questions. Salma dealt with my query this morning efficiently, quickly and with plenty of detail (including screenshots) - this was super useful and allows us to move forward with more knowledge!

I am new to Omnisend and transitioning from a few other apps- this can be an overwhelming task especially in the middle of busy season. Marketing is daunting on it's own for small business owners and I had QUESTIONS! Kamilia was patient, kind and answered everything in detail while providing more than i asked for. The app itself seems to be well designed and I look forward to exploring it more. So far so good, top notch customer service is something that I look for because sometimes you just need a person to help, not a bot.

We had a problem with some emails and credit, but with the helpful staff and support 24/7 they helped us and fixed the issue within 48h! Thanks to Matija for helping us and getting all our questions answered. Keep the good work and a good customer service.

Great support today from Deniz. He explained how to sunset contacts who do not open mails or make sales. I will be doing this next. Thanks a lot.

Great app and nice experience with the customer-service team. Efficient conversation. Thanks Daniz for the help!

Been on Omnisend several months now after using Shopify's native email campaigns. I sometimes get lost in the weeds since Omnisend is so much more powerful, but patient support personnel like Luiz makes it easy to understand!

Great support from Joy at Omnisend when wanting to create new forms. Needed the subscribers to get into an email automation flow directly after signup.

I've been using Omnisend since 2019 and they're always prompt to assist with any troubleshooting I've had. My recent experiences with Baarath and Luiz was very helpful and now I have my customer preferences set up to offer opt-outs for special occasions.

I have just started playing around with Omnisend and so far really like it. I had a couple problems (that ended up being so simple) at the start and customer service was incredible, Karine was so helpful.

Amazing support. Can't recommend it enough... great features and support team answers within minutes!!! Big thank you to Diego, Stefan and Karine you guys are truly amazing and helped us so much.

Had pleasure getting assisted by Joy. We've resolved some of my struggles while connecting Shopify with Omnisend and Multiparcels app.

Excellent app! I use it for all my email newsletters and automations. They are very helpful and answer within 5 minutes when you need them!

Good app! Easy to use and set up email flows. Supportive customer service when you have questions. Baarath and Luiz are very helpful!

Very helpful, LUIZ quickly helped me with my problem and guided me on what steps to take. thank you, very user friendly!

LOVE this app!! Very user friendly and easy to navigate. When I had a problem understanding how to integrate discounts, Deniz was able to assist me without delay and came to my rescue when I needed help. My problem was addressed and solved within about 10 minutes of my reaching out. Customer service is top-notch and I am confident that any future questions will be answered immediately. Thank you, Deniz!!

Great service from Joy today, very easy and educational!

I have tried other email marketing apps both for my own site and other companies and this has been by far my favorite because it does so many things and is so easy to use. Other apps do not have the same features and some of them added a lot of unused javascript on my site which was slowing it down tremendously. Karine was a huge help when I was having an issue setting something up. I was able to fix it quickly. I definitely recommend Omnisend, anything other app is just a waste of time.

Luiz was awesome. He helped me immediately and answered all my questions. App seems to be really good so far.

Great support ! I got my answer very quickly in about 1 or 2 minuntes ! Thank you Matija for your precious help !