Omnisend Email Marketing & SMS
Omnisend Email Marketing, Pop Ups & SMS for Shopify Stores
Rating
4.8
feedback
2,878
chart
#72
All reviews
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Oct. 4, 2022
Great Marketing Automation solution. Good design options and customization setting. Easy to segments and create landing pages. Integrates well with Shopify. Everything without writing a single line of code. Sanya from the support team has been very helpful. Excellent service.
Oct. 4, 2022
This is a great app - during setup, I needed some help and the customer service was amazing! Thanks to Deniz and Nikola.
Oct. 3, 2022
Ran into a hiccup setting up a workflow for custom discount codes (in which subscribers weren't receiving an email with a promo code after signing up). Reached out to support and enter the incredible Luiz who got us sorted out immediately! (Thank you, Luiz!) I must also add that customer support for this app, in general, is stellar — they're quick to respond thoughtfully and oh-so-friendly while providing relevant help. See ya MailChimp, there's a new kid in town.
Sept. 29, 2022
This app has been helpful in getting my marketing started. The team behind the app is very attentive and always quick to respond. Haven't had an issue yet that they haven't solved.
Sept. 29, 2022
By far the best email marketing company I have ever used, and I have used a lot. Support is insanely good, fast, friendly. Cost is very fair. Toolset is amazing.
Sept. 28, 2022
Baarath from Omnisend Support Team efficiently and swiftly answered my questions. grateful for the help
Sept. 28, 2022
Very useful application! The new e-mail builder is great. Support is always willing to help. Nikola thank you for your patience!
Sept. 27, 2022
We're loving Omnisend so far. I have tried a few other email marketing platforms like Klaviyo which was quite complicated and more advanced than what was needed for my small business. Omnisend on the other hand has been very easy to set up and use. Within a few days, I was able to set up forms and several automated flows. Support has also been very helpful in setting up more complicated tasks to trigger flows for Shopify POS customers via automatic tags. Another bonus is that I can use one account on Omnisend for my two Shopify stores and easily switch between the two. Happy customer so far!
Hiya! Thanks a ton for providing such extensive feedback! We're delighted to see you're enjoying the app; your review inspires us to enhance the user experience further and make the app more useful for you. Our Support Team will help you with any question you have to get the setup that fits your needs exactly! Stay awesome and have a good one!
Sept. 27, 2022
Omnisend is super straightforward and intuitive (and I am not techy at all). I was eager to get a welcome pop up on my website to grow my email list. I was able to get it working with my brand colors within 15 mins. I was also having trouble getting my email domain to translate for emails sent through Omnisend. Baarath from the Omnisend Support Team walked me through it through the chat function and had it fixed within 10 mins! HIGHLY recommend this app for your email marketing needs!
Sept. 26, 2022
The tech support is great with Omnisend. Bassma assisted me and resolved my DNS question on a Saturday!!! I'm very impressed.
Sept. 26, 2022
I was having an issue with my pop ups and the problem was resolved in under 2 minutes. Nikola was very professional & knowledgable!
Sept. 26, 2022
I was able to exchange with Nikola on several occasions. Nikola has always responded favorably and quickly to my questions. Very good customer service.
Sept. 26, 2022
This app really helps a lot, lots useful functions all in one ,and with some marketing strategy,really good
Sept. 23, 2022
Customer service is remarkable and really fast! We are just excited to have this new journey with them! Thanks, Nikola and Tiana for the assistance! I know all the team is like this.
Sept. 23, 2022
Sonya is quickly-response and very professional. Love this app and always works great. Will recommend it to all friends.
Jan. 4, 2024
Updates: 1/5/2023 > Dilara from Omnisend has been super helpful! Thank you so much!! Previous: I just started using the app so I can't say that it had helped my website yet, however, the customer service was top notch! My questions were answered quickly and around the clock seamlessly by different customer service who was on call. I don't live in the same timezone so it was amazing to see the team effort to help me. Thank you!
Sept. 21, 2022
Customer service and the platform are great! I would recommend to others as I investigated in depthly other competitors and am happiest with Omnisend.
Sept. 21, 2022
What I appreciate most is the feeling that I'm working with a provider that tries to improve constantly. We work with Shopify and we have seen a lot of improvements of their "tool" for merchants like us. We pay for a service that it is alive and updated . And I'm perceiving something similar is happening with Omnisend, and I love that. Thank you!
Hello there! Thanks for the high praise! The team is hard at work improving the platform, and we hope you'll like it even more in the future! Keep doing what you're best at - bringing something extraordinary to your customers. Omnisend will help you do it as effortlessly as ever!
Sept. 21, 2022
This is an excellent integration. I trust the data that comes in, it's actionable, and really just flawlessly smooth in my experience. Added bonus: Omnisend customer service is the BEST. I've had excellent experiences with lots of people there, including Davyda, Salma, and Deniz. Big props to their support team, not to mention the Product Designers who I've spoken with to give feedback on products and services and UI. Overall, anyone in eCommerce should give Omnisend some serious attention.
Sept. 20, 2022
Amazing App, been using for over a year so far. Baarath from Omnisend Support Team recently helped me with my account and did a great job. Great support and a very easy-to-use app. Highly recommended.