All reviews

Rating Breakdown

  • 5
    89% (5,259 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (203 ratings)
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5 / 5 Share

June 4, 2022

Excellent app for abandonment emails and SMS sending. I can create SMS campaigns with ease and I find it extremely useful when it comes to sending "in stock notifications", even with my highly customized theme this app did the trick with hardly any code at all.

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

June 3, 2022

Very user friendly. I am not the best at this stuff but Omnisend made it very easy! Highly recommend.

Using app

3 months

Total reviews

3

Average rating

4.3

5 / 5 Share

June 2, 2022

A bit of a learning curve but great features and support. Very helpful and speedy support from Nikola and Daryna - thank you!

Using app

11 months

Total reviews

11

Average rating

4.5

5 / 5 Share

June 1, 2022

I was browsing the apps in order to find a good platform to send emails campaigns in time. I tried a lot during the research for this but WOW Omnisend is definitly something else. It's an intuitive app that's easy to use and have everything you need! And their customer service is 100%. Quick and precise, it makes me want to work even more with them ! Am definitly stopping with my research since Omnisend meets all my needs and I definitly recommend you to try it too !!!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2022

Nikola with Omnisend was a great help to me! Would highly recommend this feature to everyone! I am looking forward to having more experiences with Omnisend in the future as they help me grow and maximize my online business!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2022

Great app for email marketing with drag-and-drop builder and segmentation, everything you need is there. Great customer service too1!

Using app

10 months

Total reviews

5

Average rating

4.2

5 / 5 Share

May 27, 2022

I have been through almost every email service provider. Honestly, so far this has been my favourite. I've been on support A LOT! They probably all know my name by now lol. Baarath at Omnisend is an absolute star. The guy was so kind, so helpful, and literally took me step by step by step to sort out my automation. He stayed on chat and waited for me to finish each step and tested as we went along without leaving me hanging 20 minutes in between interactions. What an asset to the Omnisend team he is. Five stars to him! Thank you Omnisend!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 27, 2022

I've been setting up some automation streams and one form. Most functions work pretty well, and some smaller issues were fixed with the help of the support team. Great support from Daryna - thanks a lot!

Store

CONSCI

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

Very useful mail-marketing platform. It works good for mail automations and sending campaign. I personally like the visual editor of the templates for the mails more and find them easier the use than Mailchimp. I contacted the support team on multiple occasions in order to set up filters/segments/automations... and they've been generally friendly very helpful. Nikola and Baarath, for example, took their time to help me investigating a bug I had in my segmentation and help me with the new back-in-stok feature.

Using app

Over 3 years

Total reviews

10

Average rating

5.0

5 / 5 Share

May 25, 2022

I required some assistance with form designs on Omnisend and I was connected with Daryna from Omnisend. She was a major help, acted as a bridge between me and the tech team and kept me in the loop, provided me with timely solutions and went out of her way to make sure I got the results I had visualized. Thank you Daryna and Team.

Store

ArtiKen

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 25, 2022

The tool is very on point to email management and creating automation emails for Shopify visitors. The support team is also very wonderful.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2022

I needed help with our Omnisend account and Ivanna was quick and easy to work with. took just a few minutes. Ivanna is awesome and they have great customer service.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2022

We were looking for an app that would be affordable and effective. Omnisend has surpassed our expectations! They provide customizable templates that are easy to use, and we receive prompts to improve the workflow. By implementing a few suggestions, we were able to capture about $20k in abandoned cart sales and over $50k in sales through email marketing in the last three months. In addition, their customer service via chat is always responsive and helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2022

I'm still getting used to the app but so far it's easy to understand and helps a lot with email automation. We're hoping to see fewer abandoned carts using this app. The support is a cut above though, super fast and helpful support from both Yulia and Sanya this week which we really appreciate. I can see us growing our store in partnership with Omnisend. Thanks!

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2022

私は日本人のため英語のアプリに不安がありましたが、丁寧にチャットからサポートをしていただけましたので安心しました。またリンクを見せるのではなくしっかりとテキストでご連絡いただけるところも大きなポイントです。 これからもよろしくお願いします! Nikola Thanks your very kind support!

5 / 5 Share

May 20, 2022

I receive the help of support team. They supported us enthusiasmly and I appreciated. Great. 5 stars

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 19, 2022

This application is perfect. The advantage is that the support is very responsive and always pleasant. I just had a conversation with Nikola and everything went fantastically well. I also recommend Omnisend for its ease of use. You don't need any information to succeed with your emails!

Store

Alianey

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 18, 2022

Great customer service and is an easy app to use and operate with a quick drag and drop to customize your own email. Or you can choose from lots of other templates that are pre-made.

Using app

About 3 years

Total reviews

2

Average rating

4.0

5 / 5 Share

May 17, 2022

the segmentation filters can be a little confusing, but the support so far by bassma has been wonderful and has made up for it. Great tool!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2022

This email marketing app is the best I have ever used. Many thanks for the Omnisend customer support. On average, one spent euro is generated for us 40 back euros. Excellent!

Using app

12 months

Total reviews

2

Average rating

5.0