Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.7
Feedback
3,210
Reviews
Chart
#1,008
Shopify

All reviews

5 / 5 Share
April 19, 2023

The amazing support of Omnisend and the professionality of Matija has convinced me to use Omnisend and to shift to a payable abo later on. I have tried many apps but nothing works better than omnisend and the 24/7 support is amazing also during the free trial.

Store Using app Total reviews Average rating
Mālama 7 days 9 4.9
5 / 5 Share
April 19, 2023

Deniz has been very helpful today! I am completely new to Omnisend, I had a question, and she replied clearly and with friendliness.

Store Using app Total reviews Average rating
eKodoKi 11 days 1 5.0
5 / 5 Share
April 18, 2023

We've been helped by Blayne and Luiz and they're both so great! We always receive responses very quickly and they always work quickly to find us helpful answers (even to hyperspecific questions). We love Omnisend so much especially after transitioning from another email platform, it's extremely intuitive and they always take suggestions for further developments into consideration.

Store Using app Total reviews Average rating
Stimagz 27 days 8 4.5
5 / 5 Share
April 18, 2023

We've been using Omnisend for several years now and are very happy. They also have good customer service. Thank you to Joy for helping me with a small issue recently.

Store Using app Total reviews Average rating
I Dream of France About 4 years 7 4.6
5 / 5 Share
April 18, 2023

Omnisend makes my email marketing so easy! Big thanks to Matija who was able to help me with a billing question.

Store Using app Total reviews Average rating
Luna Collective Almost 2 years 2 5.0
5 / 5 Share
April 18, 2023

I have been using this app for a few year now and very happy with it. Salma today helped me and she was very good

Store Using app Total reviews Average rating
Wildhunter.ie About 3 years 10 4.9
5 / 5 Share
April 18, 2023

Omnisend is great service and Deniz from the support team is very kind and helpful. Really happy to use this service.

Store Using app Total reviews Average rating
Halıcızade Halı Kilim 7 months 3 4.7
5 / 5 Share
April 17, 2023

Salma was very helpful in helping me understand how to create a landing page. Really enjoyed the customer service (not something I can say often).

Store Using app Total reviews Average rating
keithtwo 10 months 1 5.0
5 / 5 Share
April 17, 2023

Karine was professional, polite and patient with me to guide me to a solution!! She was efficient in understanding my challenge.

Store Using app Total reviews Average rating
Boss Brew Coffee About 1 year 2 5.0
5 / 5 Share
April 17, 2023

A huge thank you to Salma who went above and beyond to help us with a very unique request, awesome customer service!

Store Using app Total reviews Average rating
Smudj Clothing Almost 3 years 4 4.5
5 / 5 Share
April 16, 2023

Thank you so much to the 5 star customer support team at Omnisend! Andrés was amazing and promptly solved our problems. Thank you!

Store Using app Total reviews Average rating
Juneau Natural 11 months 1 5.0
5 / 5 Share
April 13, 2023

We are switching to a different EMS only because we want a wider choice of templates, more segmentation etc, but I am finding our new EMS way too complicated for an average user like us and a small business overall, that can't afford hiring an email specialist. So, now, when we can compare, I would definitely recommend Omnisend for businesses that don't want to spend hours on figuring out simple tasks. Also, Omnisend customer service is stellar. Even when we unsubscribed from them, their customer support is exemplary. Today I had Luiz to help us out to fully unsubscribe - extremely helpful and customer oriented! I don't know of any other service who gets back to you so fast and efficient. Also, they have live chat - something hard to find these days.

Store Using app Total reviews Average rating
My Greek Basket 11 days 3 5.0
5 / 5 Share
April 13, 2023

I read all the reviews before making an app decision, but rarely take the time to write reviews. This app is hands down the best email marketing program I've used in 15 years. Great results, analytics, tracking, tagging. You won't be disappointed. Easy product integration, User friendly.

Store Using app Total reviews Average rating
Main Street Roasters 5 months 9 4.6
5 / 5 Share
Dec. 20, 2023

Big thanks to the Omnisend team and Diego who has spent hours with me tonight updating my shared domain to a custom one. This team truly is amazing and I have been with them for over a year now and they are always so helpful.

Store Using app Total reviews Average rating
Canine Natural Cures 9 months 9 5.0
5 / 5 Share
April 12, 2023

I've used it for few times and it really works the support replies are very timely and professional. The pages are clean and tidy; you can match the email style to your logo colors. It would be better if there were more templates

Store Using app Total reviews Average rating
soligtkitchen About 2 months 1 5.0
5 / 5 Share
April 12, 2023

I would definitely recommend Omnisend Email Marketing to others. It is a well-made, easy-to-use product with excellent customer support. The only thing I would improve is the UI.

Store Using app Total reviews Average rating
All Tire Supply Over 2 years 12 4.9
5 / 5 Share
June 21, 2025

Karine “For The Win” & Barruth “The Truth”!!!! She has been absolutely amazing!!! I tried on my own to get my domain info imputed correctly then I finally contacted support. She was so amazing but I was so tired at that point because I was working on it on my own for so long. She broke it down how I needed to input everything and where but I wasn't getting it. She still remained calmed and tried to assist me every step of the way. This morning, I received a message from her following up. That made me feel so good that she took time to check on my progress. Now that I was refreshed from last night, everything that she was telling me to do last night made a lot of sense today. I So, I had to reach out again but Karine’s shift ended and Barruth helped me. He was quick and straightforward, very nice, and got me taken care!! He also, went over and beyond to help me and I’m so grateful!! I’m switching to the paid plan be cause why not? Customer service is top tier!! Thank you Karine & Barruth for going above and beyond!!!

Store Using app Total reviews Average rating
Esthi Moon Wax & Skincare Over 1 year 1 5.0
5 / 5 Share
April 10, 2023

Karine and Salma took good care of me and helped me get the first email setup properly with a automatic discount for the cart. So far like it a lot

Store Using app Total reviews Average rating
Fantastic Nutrition About 1 month 4 5.0
5 / 5 Share
April 10, 2023

Great app. We use it for all our newsletter campaigns. The Customers support is very helpfull and available 24/7

Store Using app Total reviews Average rating
Backyardarchive Over 2 years 2 5.0
5 / 5 Share
April 10, 2023

Customer service is great, they always reply at almost no time and they're always there to insure everything is working perfectly

Store Using app Total reviews Average rating
Ourkids 7 months 6 4.3
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