Omnisend Email Marketing & SMS
Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.7
feedback
2,925
chart
#117
All reviews
Oct. 27, 2022
Been using this app for a while, it's very complete and works great. Everyone from the support staff is very helpful and friendly. 100% recommend.
Oct. 27, 2022
Olesia was very helpful, responded to e-mails promptly and answered my questions clearly. Thank you.
Oct. 27, 2022
Amazing and very prompt customer service. Olesia was able to assist immediately and resolve my issue
Oct. 26, 2022
Great service from Luiz today. He was really helpful and knowledgable and gave me answers to my various questions. Thank you
Jan. 31, 2023
Baarath at Omnisend was extremely helpful and answered my questions very quickly. Love this program. It interacts with my Shopify store seamlessly, and tech support is always available. Update today. Omnisend is always online to help with any enquiry. Highly recommend.
Oct. 25, 2022
Stefan is the most amazing tech support. Ever. He is so smart and so fast with help and I was able to get up and going right away. Thank you!
Oct. 25, 2022
Top support! super quick and efficient. Olesia has been of tremendous help in solving a critical issue we were having with email verification.
Oct. 24, 2022
I had a technical issue and Stefan, staff from Omnisend support helped me through it. I am using Omnisend for few years now. Getting better and better!
Oct. 24, 2022
Love this platform, very easy to use and the support is very fast and thorough. Sanya answered every question l had straight away, along with screenshots and video screenrecordings, making the learning curve very seamless.
Oct. 23, 2022
Stefan was so amazing! He went the extra mile to make sure I understood what needed to be done to solve my problem. When I hit a road block, he figured it out and got it done. Thank you!
Oct. 22, 2022
VERY easy to use. Great lay out. Pulls theme and colours from store and creates the perfect template. Literally a few clicks and everything is done! I wish everything was like this!!
Oct. 21, 2022
This is a great tool for our sales, if we use it to the max. It's easy to use, always improving and innovating, and customer support (Olesia helped me last time) is on spot, always responding fast, and very helpful.
Oct. 21, 2022
Great application. Wonderful, fast customer service - Olesia in particular! Easy setup and many templates to work with.
Oct. 20, 2022
I contacted their support for more information on the prices of the plans, Olesia gave me very precise information quickly and efficiently ! Keep going !
Oct. 20, 2022
Brilliant integration in their popup form with Shopify - auto-creates a discount voucher code. very cool. Baarath and the 24/7 chat support team are excellent!
Oct. 20, 2022
So far it has been a great experience. The support team is super helpful and quick to solve any problem!
Oct. 19, 2022
Omnisend was recommended to me by a biz coach and I've had great results using it in terms of high deliverability and open rates as well as sales from emails. Very user friendly and I love the new teaser feature! I had some questions as I set up my teaser and Tiana helped me tremendously! She went above and beyond to assist me and I learned a few new things from all of her help! Very pleased with Omnisend and I'd def recommend.
Oct. 19, 2022
Easy to use, lots of functionality and customisation. They also have a great support team too that's very helpful!
Oct. 19, 2022
Really happy with this app. I'm using it for over a year now, they have been working a lot on making the user interface, making it more intuitive and user friendly with a lot more customization possibilities since then. User support is also quick when you have questions and accurate most of the time . Kristina has helped me smoothly with an issue I recently had on automations. Keep up the good work!
Oct. 19, 2022
Very intuitive to set up everything, with a little time and trial and error, I was able to get most stuff done. The only confusing thing is regarding their pricing, what they classify as "active contact", which is basically every subscribed and non-subscribed contact in your list, regardless of how long they have been there. Yulia then was nice enough to clarify and help me with additional questions, very quickly as well, so still 5 stars for the customer service!