All reviews

Rating Breakdown

  • 5
    90% (2,633 ratings)
  • 4
    4% (126 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (25 ratings)
  • 1
    5% (139 ratings)

Reviews with Text

  • 93% (2,743)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 13, 2022

So far so good! I have set up my sequence of abandoned cart e-mails. I found the app to be user friendly and the customer support was excellent. Thanks to Sanya for your help.

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Great so far. Customer service (Tiana) was super helpful. Look forward to working with it more for our campaigns.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

First omnisend support system connect me with Yuliia she absolutely can't explain me what's going on with my emails, even when I send screenshots with two differences that I noticed but unfortunately she can't see them.. but I'm glad that Luiz suddenly joined and helped to solve everything in less than five minutes, thanks for that.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

Great app, and has great customer service, Specially Kristina, very clear and fast answers. When you are new and don't know how to start she helps me a lot, with good examples and ideas on how to do it better.

Using app

About 14 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

This app works great for adding a mailing list to your site and managing various automations. The support offered is great as well.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

I love Omnisend's simplicity and the support is great. I asked for support and within just a few minutes not only did I have a response, I implemented the fix. So fast, Thank you Kristina!

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Kristina helped me to navigate the Omnisend website and enabled me to set up some custom preferences for my email list.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Thank you Baarath for being really fast and fixing my problem! Really satisfied about the customer service

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Omnisend is very easy to use and definitely highly recommended especially for start ups. Their customer service is top notch! And special mention to Nicolas who has been assisting me for days! So happy with this crowd and can't them enough. It's a do it yourself but with Nicolas guidance, I got to where I want the campaign to be. It saves me from hiring an external marketing team.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Tiana was absolutely helpful and knowledgeable. Solved an issue we were having in minutes. Thank you Tiana, much appreciated.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 7, 2022

User friendly! And great customer service. Kristina was super helpful in helping me figure out automation!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

This app is easy to use and really helps me manage my email list. I recently needed some assistance and Deniz was very helpful. Thanks!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Luiz's support was amazing. We couldn't verify our settings, but he helped us. His reply is so fast and helpful.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Very easy to use app and the support is very helpful. Definitely recommend to small and big businesses. Special thanks to Luiz from the support team!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Very nice app and email system. Best i have ever tried. And Salma from customer service is fantastic!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Really great features and helpful support that is only a few clicks away. Having reached out for assistance a few times Luiz and Yulia were both very helpful in understanding specific questions/ issues faced

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

They're simply the best. While they're not as big in all the integrations as Klaviyo, they're still a lot more affordable, and for small brands, it's the perfect fit.

Using app

Almost 3 years

Total reviews

12

Average rating

4.9

5 / 5 Share

Nov. 1, 2022

Customer service is very helpful and and quick to respond :) The emails look nice and professional .

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

The customer services, we received from Nikola, is really amazing and exceed from our expectation. Appreciated!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

So easy to use, I feel so happy to be in control of my email marketing! Definitely use or switch over to Omnisend! Incredibly easy to make emails and to know who you are sending them to

Using app

11 days

Total reviews

1

Average rating

5.0