All reviews

Rating Breakdown

  • 5
    89% (2,571 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (27 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,709)
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5 / 5 Share

Aug. 23, 2022

Very helpful staff and friendly user experience. It helps walk you through a set up guide for automations as well.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

Quick and excellent support, and I really appreciate the straightforward and easy-to-use interface. Omnisend does a very good job of explaining things in simple and helpful terms (which is necessary for a technical idiot like me).

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

Great service from Kristina on setting up a new workflow! Quick, efficient and knowledgeable. Thank you

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

The Omnisend app has brought in a significant amount of revenue for us through automation. Customer support is exceptional and prompt. Nikola has been outstanding assisting us in setting up a particular part of the system we were unsure of. I would thoroughly recommend this app, we have been using it successfully for 20 months now and will be rolling it out to another one of our Shopify platforms to mirror the campaigns we have running currently.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

The app is very helpful to me and the customer service was great, I was able to get a quick and efficient response

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

This app is very useful for email&SNS marketing. It is very easy to make and send emails and alarms. Also, Customer Service of Omnisend is very fast and helpful. Overall, the app is very well made

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

This is a great, solid email marketing app. Their email builders are easy to use, and have pre-set layouts so you don't have to worry about designing and spending time making emails look professional. They are constantly improving, very communicative team and love their pop up forms (led to many conversions on my site)!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

Kamilla found a very simple solution to ensure that I had the correct settings in my shoplifty store to fix a non firing form. Great service

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

Omnisend is very helpful when it comes to sending newsletters. Customer service is lovely, and Baarath was very helpful and kind!

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2022

Omnisend does everything that we need it to do, we've been with them about 2 years now. Customer service is quick too, just been helped by Baarath who was very helpful and went over and beyond to help me

Using app

Almost 3 years

Total reviews

19

Average rating

4.8

5 / 5 Share

Aug. 19, 2022

We started using Omnisend just a few weeks ago and are really happy. Today, I contacted the customer support and the experience couldn't be better. Olesia was great! Patient, helpful, nice and gave me some superb advice. Thanks, Olesia! As I already said to you, you rock!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

Customer Service Rep Kamilia was very helpful today, answered all my questions promptly, respectfully and with helpful responses.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

We had an issue with our emails being reported as spam. Daryna was very helpful and friendly. Great customer service!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 14, 2022

Great tool and what's even greater is their amazing customer service. Kamilia resolved smoothly an issue on a Sunday morning. Thank you!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2022

I'm loving this app so far! It provides so many anayltics. I also love the SMS campaigns. I was originally on the free account and wanted to add money to send text message campaigns. I reached out and they chose to give me $10 free for my SMS campaigns. Very nice of them!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2022

Very pleased so far. They are extremely helpful as I am learning how to use this app and so far it has been very simple to make it work for my business. I look forward to seeing how it helps my business grow!

Using app

About 2 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

I had some questions and am happy to let you know that Baarath was fast, efficient, and very very helpful. That's hard to find in today's world. Here at StayWellCopper.com we focus on our antimicrobial copper which provides constant continual protection from bacteria. Just as Baarath keeps our account healthy, StayWell Copper will keep you healthy. Give us both a try today. You will be glad you did. Two Thumbs UP...Way UP. Thank you very much, Baarath.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

Hi Sanya,Thank you very much. Gave me a lot of information about [Non-subscribed] contacts and [Unsubscribed] contacts. It was really helpful:)

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

Great help by Nicola today resolving an issue with colour matching! Problem solved quick and easy. Thank you.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

Great 24/7 Support! Nikola really helped me out and and had great patience helping me with my theme integration issues. Thanks!

Using app

Over 1 year

Total reviews

8

Average rating

5.0