Omnisend Email Marketing & SMS for Shopify

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups
Rating
4.7
Feedback
3,210
Reviews
Chart
#1,008
Shopify

All reviews

5 / 5 Share
March 26, 2023

used a lot of these types of email marketing platforms. This is one of the best, easy to navigate, design, report and automation. Highly recommended

Store Using app Total reviews Average rating
Nina Wynn 2 minutes 9 4.7
5 / 5 Share
March 25, 2023

Email marketing was easy to use, customer service was professional and responsive, and I was able to resolve the issues I encountered promptly every time.

Store Using app Total reviews Average rating
ReadYourHeart Almost 3 years 3 5.0
5 / 5 Share
March 24, 2023

Amazing customer service. Karine and her team got back to me so quickly and answered all my endless questions. Can't fault their friendliness and extra efficient customer service.

Store Using app Total reviews Average rating
Rosie Sugden 17 days 1 5.0
5 / 5 Share
March 21, 2023

Karine was very helpful with my payment update issue. I was relived at how quickly this was resolved!

Store Using app Total reviews Average rating
PONO by Joan Goodman Almost 4 years 2 4.5
5 / 5 Share
Sept. 1, 2026

I am so happy to have found Omnisend. Their customer service is outstanding. The deliverability of my emails is better with Omnisend and is so easy to use! Update: I am still happy 3 years in!

Store Using app Total reviews Average rating
MacondoForever Over 5 years 14 4.6
5 / 5 Share
March 17, 2023

I can thoroughly recommend Omnisend. They offer informative tutorials and easy to use templates making our email marketing a breeze. to Great customer service too.

Store Using app Total reviews Average rating
Retropeepers Ltd Almost 6 years 2 5.0
5 / 5 Share
March 15, 2023

Salma was helpful, fun and on point! I had two questions that got resolved quickly and easily. Appreciate the stellar service and communication.

Store Using app Total reviews Average rating
Birch Babe Over 1 year 4 5.0
5 / 5 Share
March 15, 2023

I've always found Omnisend support incredible. Even if they can't help - they are super kind and patient. No problem is too small. Luiz was particularly helpful today - and very patient with my questions.

Store Using app Total reviews Average rating
Flora Bhattachary Fine Jewellery Almost 3 years 5 4.4
5 / 5 Share
March 15, 2023

Baarath was great! He understood what I was asking even I sounded confusing to myself. He really helped me out and solved my problem. If I have a problem I hope I get him for support. He was very knowledgeable. Thanks for everything!

Store Using app Total reviews Average rating
Naturallyflow.com 5 months 3 4.7
5 / 5 Share
March 15, 2023

Olesia was very quick and responsive. The billing issue was resolved in timely manner and communication was really professional. The whole team is doing a great job.

Store Using app Total reviews Average rating
Saint Luca Jewelry 7 months 2 5.0
5 / 5 Share
March 14, 2023

My go to app when I want to engage my customers and get them to buy! So easy to use and love the automations. And pro tip: integrates perfectly with FB lead ads. thanks to Agustin for helping with that.

Store Using app Total reviews Average rating
Hit Happy Tennis Almost 3 years 4 5.0
5 / 5 Share
March 13, 2023

Omnisend has been a fantastic app in our transition from a different email marketing app! Andrés from Customer Support was prompt and so helpful in setting up automations similar to our former platform so that no triggers were missed. Highly recommend this app!

Store Using app Total reviews Average rating
Fountainful 7 days 14 4.7
5 / 5 Share
March 13, 2023

Andrés provided amazing and helpful support. I issue was a bit complicated, and he handled everything with ease and grace. He was really a pleasure to work with, and resolved everything for me. Thank you Andrés!

Store Using app Total reviews Average rating
Zimms Organics 3 days 3 5.0
5 / 5 Share
March 10, 2023

Great product, easy to use and has quick customer service. I've setup multiple campaigns using various segments and tags.

Store Using app Total reviews Average rating
fíor footwear 11 days 4 5.0
5 / 5 Share
March 9, 2023

Great service and fast reply. Very helpful with customer care and helped me with choosing the plan.

Store Using app Total reviews Average rating
Healthy Buzz Ireland About 3 years 2 5.0
5 / 5 Share
March 9, 2023

I was surprised to receive such a quick response and a lot of useful information. Thanks to Matija for such a quick turnaround!

Store Using app Total reviews Average rating
5 / 5 Share
June 21, 2025

Excellent customer support! Thank you very much for your help and responsiveness. Thanks to Stefan, Olesia and Monika for their help. They respond very quickly and are concerned about any concerns their customers may have. Just, THANK YOU.

Store Using app Total reviews Average rating
iskn Over 5 years 5 5.0
5 / 5 Share
March 8, 2023

I recently started using Omnisend and encountered some self inflicted issues. However, Omnisend's support responded quickly and helped me find my way through the learning curve. Very responsive and helpful. Highly Recommend

Store Using app Total reviews Average rating
Nickel Coffee Company 5 days 6 5.0
5 / 5 Share
March 8, 2023

Great job! Thank you for your professional support and quick response to customer issues! Please accept my gratitude.

Store Using app Total reviews Average rating
Little Betty About 23 hours 9 5.0
5 / 5 Share
March 8, 2023

Happy with Omnisend and with the support that attended all my queries very quickly, I congratulate Salma for her excellent and quick attention ;)

Store Using app Total reviews Average rating
Jess Garden 17 days 1 5.0
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