Omnisend Email Marketing & SMS

Sent an email looking for assistance and had a reply almost immediately. Kristina was incredibly helpful and resolved the issue straight away. I am one very happy customer.

I had an issue with my bill and Matija did a great job resolving it and answering my question right away with great customer service.

Experienced an issue with upgrading to a bigger plan yesterday and Salma was amazing! Immediately offered solutions to the problem and contacted me when the issue was corrected.

Have been a user of Omnisend for about a year now and it's simply the best email marketing app. What makes it even better is their efficient customer service team. I recently had a chat with Deniz ([email protected]) about an issue I was facing with videos and gifs and he came through as a saviour. He went to the extent of agreeing to have a look at a reference newsletter I had and then proceeded to make a loom video explaining every step of how to make it! Even friends don't help out that much. So thankful for all the help!

Needed some assistance with segments and clearing out old emails and Andres was excellent. Helped me out and was really knowledgable. Spoke with Karine today to help me with a Sunset Policy and she was brilliant. Checked my settings for me and was super helpful.

I had an issue with a pop-up and I got a response by the customer service a few minutes later. I was helped by Matija and we sorted it out very quickly. Thank you

I am so pleased with the email design layouts, and most importantly - the customer service. The app has helped me generate sales using their automated emails. It's really amazing and worth the try for any business.

I love omnisend. Very user friendly and if you don't know something their customer service is amazing. Very prompt to reply via their online chat. Would definitely recommend.

WOW!! I just left my old email platform to come to Omnisend and I'm honestly genuinely blown. I hated writing emails with my former app, this one made my creativity come back 10 fold and the customer service is amazing. I was helped my Matija and Luiz today that treated me as royalty. TAKE MY MONEY! :-) Very satisfied with everything, don't hesitate this is your platform they are amazing!!

I use it all the time! I use it for email marketing and it is very useful to be able to send regular emails or send emails automatically. There is a form for collecting emails.

Not only is it extremely easy to use there is always someone there to guide you I don't use it enough but when I do I get results.

The support team has been very helpful. We recently had a couple issues with an email and Luiz stayed with me on the chat, followed up and made sure I was happy with the resolution. They were able to resolve the problem and got back in touch in a timely manner. I appreciate Luiz and his persistence on finding answers. Thanks for the great support - Sally Cool Corks

Loving it so far, thank you Stefan for all of your help getting set up!

The business I work for currently uses Omnisend and these folks are AMAZING! Can't express how thankful for the resources and the quality support we continue to receive. I recently had the pleasure of being assisted by SALMA, who was able to quickly and efficiently troubleshoot some minor issues I was coming across when creating automated emails & forms. My questions were kind of not the greatest because I honestly didn't know how to explain my problems at first BUT she was very kind and patient. I look forward to working with these folks if they are in any way providing me with the service Salma had! :)

I love using Omnisend as it makes it easy to manage my subscriber and get a good email marketing flow. Their recent updates have really elevate the value of this company, it's now even more user friendly and makes designing and sending emails a breeze. If you need help, there is always someone available to message you back, and I have to say that Baarath with Omnisend is a phenominal representative. He helped me check my automations and really explained how a particular set I had worked, what was needed and what steps were unnecessary. That is exactly the kind of help I look for if I ever contact customer service. Clear and detailed answers to the questions I ask. Thank you Baarath, you are an asset to you team and company. Omnisend, hire more people like him please.

Super easy to use & so effective in boosting sales! I encountered a limitation today & Salma was quick to assist. Very happy with the product, and customer service!

Great tool and great customer service. Solves a lot of email marketing issues. I recommend 150%. Better than Klaviyo and MailChimp

Encountered an issue that required immediate attention, Olesia was very quick to resolve this issue and provided friendly and informative support throughout.

Great customer support from Matija!!! Quick replies and very helpful. This app is simple to use and very useful

The customer service center is quick and efficient when responding to all questions and concerns and my customer service rep Olesia was so helpful. I would highly recommend.