All reviews

Rating Breakdown

  • 5
    89% (5,262 ratings)
  • 4
    5% (297 ratings)
  • 3
    1% (45 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (203 ratings)
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5 / 5 Share

March 1, 2022

Absolutely loving this app. I have had it for a week and have set up workflows really easily and found the options for segmentation far more advanced than the platform I used before. The interface is easy to use, I have had a quick response to any help queries from support. The team show the new functionality they have in the pipeline which is really helpful and already I can see upcoming functionality I can't wait to use! Just launched my first campaign, not too painful, the drag and drop is pretty straightforward.

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 26, 2022

I found this app easy to use. They had great tutorial videos which were easy to follow. I would recommend it to anyone starting out.

Using app

About 3 hours

Total reviews

19

Average rating

4.9

5 / 5 Share

Feb. 26, 2022

I found this app easy to use. They had great tutorial videos which were easy to follow. I would recommend it to anyone starting out.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Just set up Omnisend and we are so happy! Josh helped us get everything set up and was amazing. Very please with how easy it is to send out customized campaigns. :)

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

Amazing customer service! Kristina was so helpful in explaining an error that occurred with my account and quickly corrected it. Love this app!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

I am very pleased using this app. It's very easy to use and creating email campaigns has been effortless.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

We recently began using Omnisend as an email marketing platform and have been impressed with it to date. The campaign and automation functionality is easy to use and get your email campaigns rolling. The templates are attractive and user friendly to amend. When needed, the support team is quick to respond to issues and even general inquiries into possible future functionality updates. The analytics dashboard gives you a nice view into the impact your omnisend activities have made and you can adjust the time period to a variety of views. We look forward to building on our existing email set ups and future product updates.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

My orders went up by 500%, I spent all night copying and pasting emails. In the end I installed Omnisend, and automated the emails for the product. Halleluyah! Saved. I'm not that clever at this email marketing, so I chose Omnisend as its the best drag & drop app for me

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

So far very impressed. I've just been setting things up and transferring from Mailchimp and I've needed to ask a few questions. Support has been quick to answer and very helpful, especially Bassma - thank you!

Using app

27 days

Total reviews

9

Average rating

4.1

5 / 5 Share

Feb. 21, 2022

Love using this app. The UI is so easy to navigate, excellent features giving me such great insight to my customers and the templates are nice and minimal. The customer support is also quick and very helpful.

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 20, 2022

I used this app to improve my sale and to engage my customers with sales and great prices. I'm loving this app.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 5, 2023

I wouldn't hesitate to recommend Omnisend as a key part of your e-commerce marketing set up. Easy and intuitive to use. The chat service is first class. Quick, efficient and accurate when you're looking to learn new things. Great help today from Agustin. Many thanks

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

This software is very great, with it can be very good marketing of your customers, I am a novice small white, the 【Yevhenii】 consultant is very careful to guide me, very good, have questions can find a 【Yevhenii】 consultant, he will be very good to help you answer

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Absolutely loved the amazing design templates that are ready to use for my e-commerce business. The trigger mails are very easy to use for a beginner. The customer service is also excellent as Josh gave me a demo on all the exciting things I could do for my company!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

The BEST customer service. They respond very quickly and are helpful in answering all my questions. Thank you Melanie!

Using app

Almost 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 16, 2022

Better than Klaviyo! Definitely the best Email and SMS marketing app on Shopify. Their customer service is also very quick, helpful and friendly!

Store

Froppin

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

App estremamente efficace. Riesce a connettersi completamente a Shopify e il servizio clienti vi aiuta in ogni piccola implementazione. Tutto questo fin dal piano FREE

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

I got this app for the Abandoned Carts emails. The app is very well-designed and easy to use. And I received excellent customer service by Bassma, thanks very much! :)

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

Great application and easy to use. Support is also very helpful and very quick response times, especially Bassma *wink wink*

Store

By Lenz

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

Absolutely fantastic support with this app. definitely a credit to my store. Needed some help getting things set up right and the support team were so easy to communicate with and very knowledgeable.

Using app

6 days

Total reviews

1

Average rating

5.0