Omnisend Email Marketing & SMS

I needed something that can handle both email and sms. I love it! Very easy to use and the customer service is amazing!

Fully have setup an email form and 7-email Welcome sequence (automated) in the app, and it legit is so user friendly and works smoothly. Anytime I've had questions, the team responds quickly. Salma helped me within 2 minutes of my question and solved it within another 2 minutes. Thanks for helping make me more money Omnisend!

Didn't think it would be that simple, but I asked something on the chat and got a helpful response from Andrés in literally 1 (one) minute - stunning! Love the app and the support!

We've used Omnisend Email Marketing for just over two years now and have liked it so much better than MailChimp! The integration with out Shopify Store helps create great product focused emails as well as automation emails. Customer support has always been top notch - very responsive and helpful!

Salma and her colleagues assisted me with setting up my first automated workflow. Over a couple of days with many chats, customer service ensured that I was up and running correctly. I am extremely pleased with their customer service and follow up.

Omnisend has been a great app, gets a lot of things together in one place which is a necessity. Thank you Nikola for being a great help. Thank you so much!!

The tech support I received from Agustin and Diego was outstanding!! The response times exceeded my expectations, and they were able to help me to fix the issues I was having. They went above and beyond to help me out, and were knowledgeable and polite during the process. I highly recommend.

Kristina from Omnisend helped me with all the issues and was very kind!!based on her I rate Omnisend 5 Stars!! I wish all Apps would have helpful support like Kristina from Omnisend!!!

Great customer service. The chat feature in the app is really helpful. Their team response really fast when you have questions. I asked a question about billing and Luiz not only answered my question he also included a screen recording showing me how to make changes.

Tech support from Matija this morning was spot on! Fast, well written, knowledgeable, and positive, A+! update - Interaction #2 was with Deniz, also A+!

We are very satisfied with the product. Alos Omnisend offers a Great Customer Support! Many thanks for this

It's a pretty good app. Way more easily understandable than Klayvio. Tons of customization options for emails, and the automations are in depth and customizable. However, the SMS functions are extremely limited, so do not rely on Omnisend for SMS. Customer support is really responsive which is great. Overall 7.5/10 (SMS is the issue).

First time setting up email flows and the workflow visualization is easy to understand. The customer service rep was quick to respond and very helpful with screenshots. Salma helped me troubleshoot some logic for a particular audience I was trying to capture. It works for my needs so far.

Luiz was great. Very prompt , professional and easy to understand. Thanks for the great customer service.

Customer service is outstanding highly recommend app for its user friendliness. Thanks guys so much

I love this app for its clean features, easy to use email editor, email flows, education and support received. Highly recommended. A special thank you to Olesia and the team at Omnisend for answering my questions

Was already 85% sold to the service after exploring it, but connecting with Diego (live support) for questions has completely sealed the deal for me. I asked a question for one thing, but learned so much more after! Thoughtful and thorough response. Thanks Diego!

A really big thank you to our Customer Success Manager Gediminas who has been an incredible support to us this year, and whose recommendations have lead to us achieving fantastic results. The tool itself is really easy to us and understand with useful templates and explanations to build out campaigns, automations and audiences. I highly recommend Omnisend!

Had a few minor issues with it but support always are there to help quickly. Spoke to Salma this morning and had a response straight away which answered my query and provided me with all the info I needed.

Top level software already, but the customer service makes omnisend what it is. The (MANY) times I'm trying to do something very specific and needy to get an automation to run exactly as I need it to for my store's needs, I can easily send a quick question and somebody like Stefan answers within minutes with a solution. Every time I go through this, I'm blown away by the customer service's positivity and willingness to help.