All reviews

Rating Breakdown

  • 5
    89% (2,571 ratings)
  • 4
    4% (128 ratings)
  • 3
    1% (18 ratings)
  • 2
    1% (27 ratings)
  • 1
    5% (133 ratings)

Reviews with Text

  • 94% (2,709)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 23, 2022

I've been using Omnisend for over a year now and have had no issues whatsoever, especially with the great support team including Baarath who helped with a domain key issue. The dashboard is great and automations have made tens of thousands even when left on for the past year. Very easy to use and would happily recommend to any e-commerce store.

Using app

Almost 2 years

Total reviews

14

Average rating

5.0

5 / 5 Share

June 23, 2022

Really great support for this app. Instant response to my email to support. Thank you Nikola from the support team for resolving my issue so quickly. Highly recommend!

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2022

I really enjoy this app, it is easy to use and the support team are great. They have recently updated the email builder as well, and this is great. Lots of options to make really nice emails. Live View is great too!! Highly recommend.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2022

We are working with Omnisend for our newsletters and couldn't be more happy with how it is working so far. Their support team also replies really fast and is very helpful. A special thank you to Baarath from Omnisend Support Team for helping me today.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

June 22, 2022

Omnisend is my emailing provider and their Shopify app works really well. The customer service is quick and efficient.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2022

Anytime I have an issue or question I get a timely, effective and very polite response. On top of that they have a great product that is constantly evolving in the right direction.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 22, 2022

I have been using the app for almost 2 years now. Omisend is easy to navigate and the support team is so helpful and efficient. Nikola has helped me with a few issues, and I am very impressed by the speedy replies. Definitely recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

We started with the free version of Omnisend to create basic Welcome Automation, and abandoned cart messages. The service is very clear and the whole interface very user-friendly. We are planning to migrate to Omnisend for all our marketing campaigns. Especially that the support is very fast. Update after 3 months of use: The best app to boost our business and conversion. More over, they (Nikola, Diego & Kristina) are always fast to answer all our questions :)

Store

DROMFIT

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 17, 2022

This app is fantastic! It is super cheap and very intuitive. The customer service is bang on and extremely helpful 10/10 recommend!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 16, 2022

I always get nervous about how fast of a response i'll get, but Nikola was quick and answered my question in no time!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 14, 2022

longtime user, it is a good system but the support has always been excellent. highly recommend omnisend

Using app

Over 1 year

Total reviews

14

Average rating

4.9

5 / 5 Share

June 7, 2023

Wonderful customer service support! Quick, effective and acurate. Thank you so much Daryna for the help :) Great App for MKT Costumers

Store

CEDRO

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2022

Thanks Nikola for your quick and accurate response , I got from this app what i want. Highly recommend.

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2022

Great and fast help from the support team, especially Daryna. Great app in general. Highly recommend.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 9, 2022

Great help and advise as always. Olesia did a great job in setting me up with videos etc and advise :)

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2022

Nikola from Omnisend helped in setting up an automation correctly when I knew there was an issue with it. Overall I've found Omnisend a very intuitive and easy to use email system, perfect for our emerging brand.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

Very helpful. Kristina & Olesia were great. I appreciate the quickness of their responses, as well as the helpful pics they supplied. edit: I've had to contact them many times & each time the assistance has been great. Today Maria helped me so much. I'm grateful.

Using app

Almost 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

June 8, 2022

Great app for email marketing with drag-and-drop builder and segmentation, everything you need is there. Great customer service too!

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 8, 2022

Vraiment une bonne application d'emailing pour l'ecommerce. Excellent service client peu importe le moment de la journée où on les contact. Ils répondent super rapidement et ne laissent pas tomber les fils de discussion, même entre les changements d'équipe. Merci Olesia pour tes réponses à l'instant! :) Est-ce qu'il y a des choses que je voudrais qu'ils améliore? Certainement, ils ne sont pas parfaits, mais ils sont très bons et proposent chaque mois des belles améliorations. Je suis confiant d'avoir fait le bon choix de passer chez eux.

Using app

4 months

Total reviews

8

Average rating

4.6

5 / 5 Share

June 7, 2022

I've been using this service for close to a year and am happy with it! It works well with my Shopify store. If you ever need support or have questions, they are very responsive and helpful. I would definitely recommend this service to Shopify stores looking to launch and manage e-mail and marketing campaigns.

Store

Cpise

Using app

Over 1 year

Total reviews

4

Average rating

5.0